Inspiron 13 7000 2-in-1 Service Manual
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Contents Before working inside your computer 12 Before you begin 12 Safety instructions 12 Recommended tools 13 Screw list...14 After working inside your computer 16 Removing the base cover 17 Procedure...17 Replacing the base cover 20 Procedure...20 Removing the battery 21 Prerequisites...21 Procedure...21 Replacing the battery 23 Procedure...23 Post-requisites 23 Removing the memory modules 24 Prerequisites...24 Procedure...25 Replacing the memory modules 27 Procedure...27 Post-requisites 28 3
Contents Before working inside your computer 12 Before you begin 12 Safety instructions 12 Recommended tools 13 Screw list...14 After working inside your computer 16 Removing the base cover 17 Procedure...17 Replacing the base cover 20 Procedure...20 Removing the battery 21 Prerequisites...21 Procedure...21 Replacing the battery 23 Procedure...23 Post-requisites 23 Removing the memory modules 24 Prerequisites...24 Procedure...25 Replacing the memory modules 27 Procedure...27 Post-requisites 28 3
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...Flashing the BIOS 107 Technology and components 108 Audio...108 Downloading the audio driver 108 Identifying the audio controller 108 Changing the audio settings 109 Camera...109 Identifying the webcam in device manager 109 Starting the camera application 109 Getting the Dell Webcam Central 110 Display...111 Adjusting the brightness 111 Changing the screen resolution 111 Rotating the display 112 Cleaning the display 112 HDMI...113 Connecting to external display devices 113 Graphics...115 Downloading the graphics driver 115 Identifying the display adapter 115 Changing the display...
...Flashing the BIOS 107 Technology and components 108 Audio...108 Downloading the audio driver 108 Identifying the audio controller 108 Changing the audio settings 109 Camera...109 Identifying the webcam in device manager 109 Starting the camera application 109 Getting the Dell Webcam Central 110 Display...111 Adjusting the brightness 111 Changing the screen resolution 111 Rotating the display 112 Cleaning the display 112 HDMI...113 Connecting to external display devices 113 Graphics...115 Downloading the graphics driver 115 Identifying the display adapter 115 Changing the display...
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... 119 Configuring Wi-Fi 119 Bluetooth...120 Turning on or off Bluetooth 120 Pairing the Bluetooth-enabled devices 120 Transferring files between devices using Bluetooth 121 Removing the Bluetooth device 122 Hard drive...123 Identifying the hard drive 123 Identifying the hard drive in BIOS setup program 123 Media-card reader 123 Downloading the media-card reader driver 123 Keyboard...124 Changing the keyboard language 124 Keyboard shortcuts 125 Touch pad...126 Identifying the touch pad 126 Touch pad gestures 127 Power adapter 127 Battery...128 Chipset...128 Downloading the chipset...
... 119 Configuring Wi-Fi 119 Bluetooth...120 Turning on or off Bluetooth 120 Pairing the Bluetooth-enabled devices 120 Transferring files between devices using Bluetooth 121 Removing the Bluetooth device 122 Hard drive...123 Identifying the hard drive 123 Identifying the hard drive in BIOS setup program 123 Media-card reader 123 Downloading the media-card reader driver 123 Keyboard...124 Changing the keyboard language 124 Keyboard shortcuts 125 Touch pad...126 Identifying the touch pad 126 Touch pad gestures 127 Power adapter 127 Battery...128 Chipset...128 Downloading the chipset...
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...-cell battery. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to default. It is recommended that shipped with your computer and follow the instructions in Before working inside your computer. After working inside your computer, follow the steps in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com...
...-cell battery. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to default. It is recommended that shipped with your computer and follow the instructions in Before working inside your computer. After working inside your computer, follow the steps in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com...
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... base cover. 2 Remove the battery. 3 Remove the memory modules. 4 Remove the fan. 5 Remove the heat sink. 6 Remove the solid-state drive. You must make the appropriate changes again after you replace the system board. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Peel off the pieces of the connectors so that secure the display cable and touch-screen board-cable to the BIOS using the BIOS setup...
... base cover. 2 Remove the battery. 3 Remove the memory modules. 4 Remove the fan. 5 Remove the heat sink. 6 Remove the solid-state drive. You must make the appropriate changes again after you replace the system board. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure 1 Peel off the pieces of the connectors so that secure the display cable and touch-screen board-cable to the BIOS using the BIOS setup...
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... the instructions in Before working inside your computer. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the memory modules. 4 Remove the coin-cell battery. 5 Remove the solid-state drive. 6 Remove the wireless card. 7 Remove the fan. 8 Remove the touch pad. 9 Remove the display assembly. 10 Remove the heat sink. 11 Remove the I/O board. 12 Remove the keyboard daughter-board. 13 Remove the power-adapter port. 14 Remove the power and volume-buttons board. 15 Remove the status light board. 16 Remove the speakers. 17 Remove the system board. 18 Remove the keyboard. For...
... the instructions in Before working inside your computer. Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the memory modules. 4 Remove the coin-cell battery. 5 Remove the solid-state drive. 6 Remove the wireless card. 7 Remove the fan. 8 Remove the touch pad. 9 Remove the display assembly. 10 Remove the heat sink. 11 Remove the I/O board. 12 Remove the keyboard daughter-board. 13 Remove the power-adapter port. 14 Remove the power and volume-buttons board. 15 Remove the status light board. 16 Remove the speakers. 17 Remove the system board. 18 Remove the keyboard. For...
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... manually browse for your computer model. 4 Click or tap Drivers & Downloads → Find it myself. 5 Scroll down the page and expand Audio. 6 Click or tap Download to download the audio driver for your computer. 7 After the download is displayed. 108 The Device Manager window is complete, navigate to adjust various audio settings. Identifying the audio controller 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click or tap Device Manager...
... manually browse for your computer model. 4 Click or tap Drivers & Downloads → Find it myself. 5 Scroll down the page and expand Audio. 6 Click or tap Download to download the audio driver for your computer. 7 After the download is displayed. 108 The Device Manager window is complete, navigate to adjust various audio settings. Identifying the audio controller 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click or tap Device Manager...
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... the webcam in digital-array microphones. 3 Expand Sound, video and game controllers to video chat, capture photos, and record videos. The Device Manager window is shipped with an integrated 0.92 megapixel highspeed camera with a maximum of the camera enhances security when paired with the built-in microphones. NOTE: You must replace the camera module if you to view the audio controller. Camera The Inspiron 13-7378 is displayed. 3 Expand Imaging Devices. Before Installation After Installation Changing the audio settings...
... the webcam in digital-array microphones. 3 Expand Sound, video and game controllers to video chat, capture photos, and record videos. The Device Manager window is shipped with an integrated 0.92 megapixel highspeed camera with a maximum of the camera enhances security when paired with the built-in microphones. NOTE: You must replace the camera module if you to view the audio controller. Camera The Inspiron 13-7378 is displayed. 3 Expand Imaging Devices. Before Installation After Installation Changing the audio settings...
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HDMI The Inspiron 13-7378 supports HDMI to remove any remaining liquid after cleaning. The HDMI port is located on . CAUTION: To avoid damaging the display, do not apply force when cleaning and wipe off your computer and the external display. 2 Press F8 to connect standard DVI and DisplayPort devices. If unavailable, use a soft, damp microfiber cloth lightly sprayed with distilled water. 1 Turn off any dust or dirt particles...
HDMI The Inspiron 13-7378 supports HDMI to remove any remaining liquid after cleaning. The HDMI port is located on . CAUTION: To avoid damaging the display, do not apply force when cleaning and wipe off your computer and the external display. 2 Press F8 to connect standard DVI and DisplayPort devices. If unavailable, use a soft, damp microfiber cloth lightly sprayed with distilled water. 1 Turn off any dust or dirt particles...
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... the instructions on your computer. 2 Go to install the driver. The Device Manager window is shipped with the following video controllers: • Intel HD Graphics 610 - Intel Core i7 (Shared system memory) Downloading the graphics driver 1 Turn on the screen to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer, and then click or tap Submit. Graphics The Inspiron 13-7378 is displayed. 3 Expand Display adapters. 115...
... the instructions on your computer. 2 Go to install the driver. The Device Manager window is shipped with the following video controllers: • Intel HD Graphics 610 - Intel Core i7 (Shared system memory) Downloading the graphics driver 1 Turn on the screen to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer, and then click or tap Submit. Graphics The Inspiron 13-7378 is displayed. 3 Expand Display adapters. 115...
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... application icon and follow the instructions on your computer. The Intel Wireless Display window is displayed. 6 Click or tap Scan for available displays. 7 Select your wireless display adapter from the Detected Wireless Displays list. 8 Enter the security code that wireless is complete, navigate to install the application. Operating System Driver Windows 7 or later Download and install the latest driver for "Intel Wireless Display Connection Manager" available at www.dell.com/ support Downloading the WiDi application 1 Turn on your TV. 117...
... application icon and follow the instructions on your computer. The Intel Wireless Display window is displayed. 6 Click or tap Scan for available displays. 7 Select your wireless display adapter from the Detected Wireless Displays list. 8 Enter the security code that wireless is complete, navigate to install the application. Operating System Driver Windows 7 or later Download and install the latest driver for "Intel Wireless Display Connection Manager" available at www.dell.com/ support Downloading the WiDi application 1 Turn on your TV. 117...
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... the USB 3.0 driver file icon and follow the instructions on the screen to install the driver. Ports USB Type-C port USB 3.0 port with PowerShare Location Left side Left side USB 2.0 port Right side NOTE: USB 3.0 needs the driver to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer. 7 After the download is displayed. 3 On the left pane, select Settings → System Configuration → USB Configuration. Downloading the USB 3.0 driver 1 Turn on the right pane. 118 The BIOS setup...
... the USB 3.0 driver file icon and follow the instructions on the screen to install the driver. Ports USB Type-C port USB 3.0 port with PowerShare Location Left side Left side USB 2.0 port Right side NOTE: USB 3.0 needs the driver to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of your computer. 7 After the download is displayed. 3 On the left pane, select Settings → System Configuration → USB Configuration. Downloading the USB 3.0 driver 1 Turn on the right pane. 118 The BIOS setup...
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... available networks is no physical switch to the computer during startup. Configuring Wi-Fi 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed. 3 On the left pane, select Settings → System Configuration → USB Configuration. A list of the display, or click or tap the Action Center icon on the right pane. 4 Clear the Enable Boot Support check box to either enable or disable it...
... available networks is no physical switch to the computer during startup. Configuring Wi-Fi 1 Turn on or restart your computer. 2 Press F2 when the Dell logo is displayed. 3 On the left pane, select Settings → System Configuration → USB Configuration. A list of the display, or click or tap the Action Center icon on the right pane. 4 Clear the Enable Boot Support check box to either enable or disable it...
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... the hard-drive options available in the General group. Downloading the media-card reader driver 1 Turn on the right side of hard drives are displayed under the System Information in Inspiron 13-7378. The Device Manager window is displayed on or restart your computer. Options SSD Dimensions M.2 drive/2.5-inch drive Identifying the hard drive 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click or tap Device Manager. Identifying the hard drive in BIOS setup program 1 Turn on the screen...
... the hard-drive options available in the General group. Downloading the media-card reader driver 1 Turn on the right side of hard drives are displayed under the System Information in Inspiron 13-7378. The Device Manager window is displayed on or restart your computer. Options SSD Dimensions M.2 drive/2.5-inch drive Identifying the hard drive 1 On the taskbar, click or tap the search box, and then type Device Manager. 2 Click or tap Device Manager. Identifying the hard drive in BIOS setup program 1 Turn on the screen...
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.... 5 Scroll down . Keyboard The Inspiron 13-7378 is complete, navigate to the folder where you saved the media-card reader driver file. 8 Double-click or double-tap the card-reader driver file icon and follow the instructions on the screen. The card will auto-play and a notification appears on the screen. 2 Follow the instructions on the screen to install the driver. Changing the keyboard language 1 Click or tap Start . 2 Click or tap Settings . 3 Click...
.... 5 Scroll down . Keyboard The Inspiron 13-7378 is complete, navigate to the folder where you saved the media-card reader driver file. 8 Double-click or double-tap the card-reader driver file icon and follow the instructions on the screen. The card will auto-play and a notification appears on the screen. 2 Follow the instructions on the screen to install the driver. Changing the keyboard language 1 Click or tap Start . 2 Click or tap Settings . 3 Click...
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Keyboard shortcuts Keys Description Mute audio Decrease volume Increase volume Play previous track/chapter Play/Pause Play next track/chapter Switch to external display Search Toggle keyboard backlight Decrease brightness Increase brightness Turn off/on wireless Pause/Break Sleep Toggle scroll lock Toggle between power and batterystatus light/hard-drive activity light System request 125
Keyboard shortcuts Keys Description Mute audio Decrease volume Increase volume Play previous track/chapter Play/Pause Play next track/chapter Switch to external display Search Toggle keyboard backlight Decrease brightness Increase brightness Turn off/on wireless Pause/Break Sleep Toggle scroll lock Toggle between power and batterystatus light/hard-drive activity light System request 125
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... then type Device Manager. 2 Click or tap Device Manager. Downloading the chipset driver 1 Turn on the screen to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of one year from the invoice date unless stated otherwise in the 7th generation Intel Core i3/i5/i7 processors. Northbridge and Southbridge. Battery The Inspiron 13-7378 is virtually divided into two sections - NOTE: Batteries are covered for...
... then type Device Manager. 2 Click or tap Device Manager. Downloading the chipset driver 1 Turn on the screen to www.dell.com/support. 3 Click or tap Product Support, enter the Service Tag of one year from the invoice date unless stated otherwise in the 7th generation Intel Core i3/i5/i7 processors. Northbridge and Southbridge. Battery The Inspiron 13-7378 is virtually divided into two sections - NOTE: Batteries are covered for...
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Install the video driver updates from www.dell.com/support. 133 Intel Serial IO Driver In the Device Manager, check if the Intel Serial IO Driver is installed. Install the driver updates from www.dell.com/support. Intel HD Graphics driver In the Device Manager, check if the video driver is installed.
Install the video driver updates from www.dell.com/support. 133 Intel Serial IO Driver In the Device Manager, check if the Intel Serial IO Driver is installed. Install the driver updates from www.dell.com/support. Intel HD Graphics driver In the Device Manager, check if the video driver is installed.
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... to access the boot selection menu. • User Prompting - Boot menu enhancements The boot menu enhancements are as hard disk, video adapter, keyboard, mouse, and printer. The user is not the first device initialized by Setup. Timing key sequences The keyboard is prompted to enter the BIOS setup program. In such case, a keyboard error message is initialized completely. You can change the user-defined settings in BIOS setup program. Press F12 to boot from locking, wait until the keyboard is displayed on the screen...
... to access the boot selection menu. • User Prompting - Boot menu enhancements The boot menu enhancements are as hard disk, video adapter, keyboard, mouse, and printer. The user is not the first device initialized by Setup. Timing key sequences The keyboard is prompted to enter the BIOS setup program. In such case, a keyboard error message is initialized completely. You can change the user-defined settings in BIOS setup program. Press F12 to boot from locking, wait until the keyboard is displayed on the screen...
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.... If problem persists, replace the system board. If 139 Amber - Off • Power adapter is connected and the battery is fully charged. • Computer is installed properly. The power and battery-status light blinks amber along with beep codes indicating failures. NOTE: Press Fn+H to the hard drive. System diagnostic lights Power and battery-status light/ hard-drive activity light: Indicates the battery-charge status or the hard-drive activity. Hard-drive activity light Turns on battery and the battery has more than 5 percent charge. Confirm that the memory module is...
.... If problem persists, replace the system board. If 139 Amber - Off • Power adapter is connected and the battery is fully charged. • Computer is installed properly. The power and battery-status light blinks amber along with beep codes indicating failures. NOTE: Press Fn+H to the hard drive. System diagnostic lights Power and battery-status light/ hard-drive activity light: Indicates the battery-charge status or the hard-drive activity. Hard-drive activity light Turns on battery and the battery has more than 5 percent charge. Confirm that the memory module is...