Setup and Quick Reference Guide
Page 4
... 31 Beep Codes 31 Error Messages 33 System Messages 38 Troubleshooting Software and Hardware Problems 39 Dell Diagnostics 40 Troubleshooting Tips 42 Power Problems 42 Memory Problems 43 Lockups and Software Problems 44 Dell Technical Update Service 46 Dell Support Utility 46 5 Reinstalling Software 49 Drivers 49 Identifying Drivers 49 Reinstalling Drivers and Utilities...
... 31 Beep Codes 31 Error Messages 33 System Messages 38 Troubleshooting Software and Hardware Problems 39 Dell Diagnostics 40 Troubleshooting Tips 42 Power Problems 42 Memory Problems 43 Lockups and Software Problems 44 Dell Technical Update Service 46 Dell Support Utility 46 5 Reinstalling Software 49 Drivers 49 Identifying Drivers 49 Reinstalling Drivers and Utilities...
Setup and Quick Reference Guide
Page 8
... bay (with optical drive) 15 fingerprint reader (optional) 16 PC Card slot 17 IEEE 1394a connector 18 contactless smart-card reader 19 Secure Digital (SD) memory-card reader 20 touch pad 21 display latch release 22 touch pad buttons/track stick buttons 23 left speaker 24 track stick 25 keyboard 26...
... bay (with optical drive) 15 fingerprint reader (optional) 16 PC Card slot 17 IEEE 1394a connector 18 contactless smart-card reader 19 Secure Digital (SD) memory-card reader 20 touch pad 21 display latch release 22 touch pad buttons/track stick buttons 23 left speaker 24 track stick 25 keyboard 26...
Setup and Quick Reference Guide
Page 22
.... NOTE: To enable Intel® Active Management Technology (iAMT), you must match in the memory connector labeled A. For more information about the memory connector see your computer's Service Manual at support.dell.com. Ports and Connectors Audio IEEE 1394a microphone connector and stereo headphone/speakers connector 4-pin connector 22 Specifications NOTE: The available...
.... NOTE: To enable Intel® Active Management Technology (iAMT), you must match in the memory connector labeled A. For more information about the memory connector see your computer's Service Manual at support.dell.com. Ports and Connectors Audio IEEE 1394a microphone connector and stereo headphone/speakers connector 4-pin connector 22 Specifications NOTE: The available...
Setup and Quick Reference Guide
Page 24
... to 1 GB maximum (with 2 GB and above of total system memory) up to 253 MB maximum (with 1 GB of total system memory) up to 552 MB maximum (with 1.5 GB of total system memory) up to 808 MB maximum (with 2 GB of total system memory) up to 1320 MB maximum (with 3 GB of total system... memory) up to 1832 MB maximum (with 4 GB of total system memory) VGA and multimode DisplayPort two-channel high definition audio IDT 92HD71B...
... to 1 GB maximum (with 2 GB and above of total system memory) up to 253 MB maximum (with 1 GB of total system memory) up to 552 MB maximum (with 1.5 GB of total system memory) up to 808 MB maximum (with 2 GB of total system memory) up to 1320 MB maximum (with 3 GB of total system... memory) up to 1832 MB maximum (with 4 GB of total system memory) VGA and multimode DisplayPort two-channel high definition audio IDT 92HD71B...
Setup and Quick Reference Guide
Page 31
If the power light is blinking amber, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of repetitive three ...
If the power light is blinking amber, the computer is receiving electrical power, a device such as a memory module or graphics card might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of repetitive three ...
Setup and Quick Reference Guide
Page 32
..., reinstall an additional module. board failure 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support.dell.com). 2 Verify that the memory modules that you have two or more memory modules detected installed, remove the modules, reinstall one module (see your computer beeps during...
..., reinstall an additional module. board failure 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support.dell.com). 2 Verify that the memory modules that you have two or more memory modules detected installed, remove the modules, reinstall one module (see your computer beeps during...
Setup and Quick Reference Guide
Page 33
.... The hard drive cannot read the data. Possible at support.dell.com for more information. AUX IL IAR Y DE VI CE FAILU RE - See your Service Manual at support.dell.com for more memory modules may be faulty or improperly seated. See your Service Manual... at support.dell.com). Troubleshooting 33 battery failure or 2 If the problem persists, contact Dell. CD D R I V E CO N TR O LL E R F A I L U...
.... The hard drive cannot read the data. Possible at support.dell.com for more information. AUX IL IAR Y DE VI CE FAILU RE - See your Service Manual at support.dell.com for more memory modules may be faulty or improperly seated. See your Service Manual... at support.dell.com). Troubleshooting 33 battery failure or 2 If the problem persists, contact Dell. CD D R I V E CO N TR O LL E R F A I L U...
Setup and Quick Reference Guide
Page 34
...identify the ExpressCard. If the error appears again, contact Dell (see "Dell Diagnostics" on page 65). The file that you are trying to copy is unable to fit on page 40). A memory module may be loose. Reinstall the memory modules and, if necessary, replace them. Shut down ... drive (see your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the Dell Diagnostics (see "Contacting Dell" on page 40). See your Service Manual at support.dell.com), and boot the computer from a ...
...identify the ExpressCard. If the error appears again, contact Dell (see "Dell Diagnostics" on page 65). The file that you are trying to copy is unable to fit on page 40). A memory module may be loose. Reinstall the memory modules and, if necessary, replace them. Shut down ... drive (see your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the Dell Diagnostics (see "Contacting Dell" on page 40). See your Service Manual at support.dell.com), and boot the computer from a ...
Setup and Quick Reference Guide
Page 35
... page 40). KE Y B O A R D S T U C K KE Y FAI LURE - Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be defective. IN S E RT BOOTAB LE MEDIA - The operating system is installed. The message is most likely to occur after a memory module is trying to boot to...
... page 40). KE Y B O A R D S T U C K KE Y FAI LURE - Dell™ MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be defective. IN S E RT BOOTAB LE MEDIA - The operating system is installed. The message is most likely to occur after a memory module is trying to boot to...
Setup and Quick Reference Guide
Page 36
..., READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for more information. Reinstall the memory modules and, if necessary, replace them . MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - NO... EXPECTING VALUE - See your Service Manual at support.dell.com for more information. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on the system board may be faulty or improperly seated. A memory module may be faulty or improperly seated. The software...
..., READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for more information. Reinstall the memory modules and, if necessary, replace them . MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - NO... EXPECTING VALUE - See your Service Manual at support.dell.com for more information. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on the system board may be faulty or improperly seated. A memory module may be faulty or improperly seated. The software...
Setup and Quick Reference Guide
Page 38
...). Replace the battery. OF- The reserve battery that was running out of charge. If the problem persists, contact Dell (see "Contacting Dell" on page 65 for assistance). TI M E R CH IP CO U N T E R 2 F A I N P R O T E C T E D M O D E - Run the System Memory tests and the Keyboard Controller test in the table, see the documentation for either the operating system or...
...). Replace the battery. OF- The reserve battery that was running out of charge. If the problem persists, contact Dell (see "Contacting Dell" on page 65 for assistance). TI M E R CH IP CO U N T E R 2 F A I N P R O T E C T E D M O D E - Run the System Memory tests and the Keyboard Controller test in the table, see the documentation for either the operating system or...
Setup and Quick Reference Guide
Page 43
...press the power button to the system board connector (see your Service Manual at support.dell.com). • Ensure that resolves the problem. • See the software documentation for minimum memory requirements. There is a power problem, a device may be malfunctioning or incorrectly installed. ...• Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of...
...press the power button to the system board connector (see your Service Manual at support.dell.com). • Ensure that resolves the problem. • See the software documentation for minimum memory requirements. There is a power problem, a device may be malfunctioning or incorrectly installed. ...• Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of...
Setup and Quick Reference Guide
Page 44
... pressing a key on page 40). Lockups and Software Problems CAUTION: Before you are unable to get a response by your computer, see "Memory" on page 22. • Run the Dell Diagnostics (see "Dell Diagnostics" on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until...
... pressing a key on page 40). Lockups and Software Problems CAUTION: Before you are unable to get a response by your computer, see "Memory" on page 22. • Run the Dell Diagnostics (see "Dell Diagnostics" on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until...
Setup and Quick Reference Guide
Page 68
... Files and Settings Transfer Wizard, 17 finding information, 57 I Internet setting up, 16 M media drivers and utilities, 57 operating system, 57 memory troubleshooting, 43 N Notebook System Software, 57 O operating system Dell Factory Image Restore, 54 media, 55, 57 PC Restore, 54 reinstalling, 57 System Restore, 52 operating system product key, 58 P PC... S S.M.A.R.T, 39 Service Manual, 58 Service Tag, 57 setup Internet, 16 software problems, 45 reinstalling, 49 troubleshooting, 45-46 updates, 46 specifications, 21 support, 59 contacting Dell, 65 DellConnect, 60 68 Index
... Files and Settings Transfer Wizard, 17 finding information, 57 I Internet setting up, 16 M media drivers and utilities, 57 operating system, 57 memory troubleshooting, 43 N Notebook System Software, 57 O operating system Dell Factory Image Restore, 54 media, 55, 57 PC Restore, 54 reinstalling, 57 System Restore, 52 operating system product key, 58 P PC... S S.M.A.R.T, 39 Service Manual, 58 Service Tag, 57 setup Internet, 16 software problems, 45 reinstalling, 49 troubleshooting, 45-46 updates, 46 specifications, 21 support, 59 contacting Dell, 65 DellConnect, 60 68 Index
Setup and Quick Reference Guide
Page 69
...52 enabling, 54 T transferring information to a new computer, 17 troubleshooting, 31, 58 blue screen, 45 computer not responding, 44 Dell Diagnostics, 40 error messages, 33 memory, 43 power, 42 power light conditions, 42 power lights, 31 program crashes, 44 programs and Windows compatibility, 45 restore to previous ...state, 52 software, 44-46 tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 ...
...52 enabling, 54 T transferring information to a new computer, 17 troubleshooting, 31, 58 blue screen, 45 computer not responding, 44 Dell Diagnostics, 40 error messages, 33 memory, 43 power, 42 power light conditions, 42 power lights, 31 program crashes, 44 programs and Windows compatibility, 45 restore to previous ...state, 52 software, 44-46 tips, 42 W Windows License label, 58 Windows Vista Dell Factory Image Restore, 54-55 ...
Setup Information
Page 2
7 volume control buttons 9 USB connectors (2) 11 wireless switch 13 right speaker 15 fingerprint reader (optional) 17 IEEE 1394a connector 19 Secure Digital (SD) memory-card reader 21 display latch release 23 left speaker 25 keyboard 27 ambient light sensor 8 power button 10 Wi-Fi Catcher™ Network Locator 12 ...
7 volume control buttons 9 USB connectors (2) 11 wireless switch 13 right speaker 15 fingerprint reader (optional) 17 IEEE 1394a connector 19 Secure Digital (SD) memory-card reader 21 display latch release 23 left speaker 25 keyboard 27 ambient light sensor 8 power button 10 Wi-Fi Catcher™ Network Locator 12 ...
Setup Information
Page 5
... controller integrated video or PCI-Express video x16 integrated video: Intel® GMA 4500 MHD discrete video: nVIDIA Quadro NVS 160M Video memory integrated video: up to turn on the computer. 5 Open the computer display and press the power button to 1.7 GB (with 2 ...GB or more system memory-Microsoft® Windows® XP) up to 1 GB (with 4 GB or more system memory-Windows Vista®) discrete video: 256 MB dedicated memory Video NOTE: Your Dell™ computer has both integrated and discrete video options. Specifications NOTE...
... controller integrated video or PCI-Express video x16 integrated video: Intel® GMA 4500 MHD discrete video: nVIDIA Quadro NVS 160M Video memory integrated video: up to turn on the computer. 5 Open the computer display and press the power button to 1.7 GB (with 2 ...GB or more system memory-Microsoft® Windows® XP) up to 1 GB (with 4 GB or more system memory-Windows Vista®) discrete video: 256 MB dedicated memory Video NOTE: Your Dell™ computer has both integrated and discrete video options. Specifications NOTE...
Service Manual
Page 1
...start button logo are trademarks of your computer. is used in the United States and/or other countries; Dell Inc. Dell™ Latitude™ E6400 and E6400 ATG and Mobile Workstation Precision™ M2400 Service Manual Troubleshooting Working on Your Computer Base Assembly Hinge Covers... Hard Drive WLAN/WiMax Card WWAN Card WPAN (UWB/BT) Card FCM Fan Processor Heatsink Assembly Processor Module Memory ...
...start button logo are trademarks of your computer. is used in the United States and/or other countries; Dell Inc. Dell™ Latitude™ E6400 and E6400 ATG and Mobile Workstation Precision™ M2400 Service Manual Troubleshooting Working on Your Computer Base Assembly Hinge Covers... Hard Drive WLAN/WiMax Card WWAN Card WPAN (UWB/BT) Card FCM Fan Processor Heatsink Assembly Processor Module Memory ...
Service Manual
Page 7
...3. Remove the display assembly (see Removing the Bottom of the base assembly (see Removing the Display Assembly (E6400 and M2400) or Removing the Display Assembly (E6400 ATG)). 8. Remove the LED cover (see Removing the Modular Drive). 5. Remove the M2 x 3-mm screw...memory modules, or processor from the alignment bracket, and remove the battery latch assembly. Remove the hinge covers (see Removing the Card Cage). 13. Remove the heatsink assembly (see Removing the Processor Heatsink Assembly). 7. Back to Contents Page Battery Latch Assembly Dell™ Latitude™ E6400 and E6400...
...3. Remove the display assembly (see Removing the Bottom of the base assembly (see Removing the Display Assembly (E6400 and M2400) or Removing the Display Assembly (E6400 ATG)). 8. Remove the LED cover (see Removing the Modular Drive). 5. Remove the M2 x 3-mm screw...memory modules, or processor from the alignment bracket, and remove the battery latch assembly. Remove the hinge covers (see Removing the Card Cage). 13. Remove the heatsink assembly (see Removing the Processor Heatsink Assembly). 7. Back to Contents Page Battery Latch Assembly Dell™ Latitude™ E6400 and E6400...
Service Manual
Page 23
... (see Removing the Hard Drive). 4. Remove the card cage (see Removing the Modular Drive). 5. Back to Contents Page I/O Card Dell™ Latitude™ E6400 and E6400 ATG and Mobile Workstation Precision™ M2400 Service Manual Removing the I/O Card Replacing the I/O Card Removing the I /O card. Remove ... with your computer. 1. Remove the right speaker grill (see Removing the Display Assembly (E6400 and M2400) or Removing the Display Assembly (E6400 ATG)). 8. Do not remove the wireless mini-cards, memory modules, or processor from the I /O card. 18. Remove the bottom of the ...
... (see Removing the Hard Drive). 4. Remove the card cage (see Removing the Modular Drive). 5. Back to Contents Page I/O Card Dell™ Latitude™ E6400 and E6400 ATG and Mobile Workstation Precision™ M2400 Service Manual Removing the I/O Card Replacing the I/O Card Removing the I /O card. Remove ... with your computer. 1. Remove the right speaker grill (see Removing the Display Assembly (E6400 and M2400) or Removing the Display Assembly (E6400 ATG)). 8. Do not remove the wireless mini-cards, memory modules, or processor from the I /O card. 18. Remove the bottom of the ...