User Guide
Page 8
...enough room for proper ventilation: If you looking for? • Software and Drivers-Certified drivers for my printer and installers for Dell printer software • Readme files-Last‑minute technical changes, or advanced technical reference materials for experienced users ...or technicians • Supplies and accessories for my printer • Replacement cartridges • Safety information for the printer, leave enough room ...
...enough room for proper ventilation: If you looking for? • Software and Drivers-Certified drivers for my printer and installers for Dell printer software • Readme files-Last‑minute technical changes, or advanced technical reference materials for experienced users ...or technicians • Supplies and accessories for my printer • Replacement cartridges • Safety information for the printer, leave enough room ...
User Guide
Page 45
...and minimize jams, do not use before buying large quantities. • Use envelopes designed specifically for laser printers. Adhesive material contaminates the printer and could void the printer and toner cartridge warranties. • Do not use labels with slick backing material. • Use full label sheets....‑lb bond) paper or 25% cotton. Partial sheets may wrinkle or seal envelopes. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the warranty. Have excessive curl or twist - Have rough, cockle, or laid finishes ...
...and minimize jams, do not use before buying large quantities. • Use envelopes designed specifically for laser printers. Adhesive material contaminates the printer and could void the printer and toner cartridge warranties. • Do not use labels with slick backing material. • Use full label sheets....‑lb bond) paper or 25% cotton. Partial sheets may wrinkle or seal envelopes. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the warranty. Have excessive curl or twist - Have rough, cockle, or laid finishes ...
User Guide
Page 90
...cartridge yield in their original packing until you are ready to order supplies by phone. Ordering supplies using the Supplies Ordering Utility 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select your printer, and then navigate to: Dell Printer... Home > Maintenance > Order supplies 4 From the Order Printer Supplies dialog, do any of the following : • Click ...
...cartridge yield in their original packing until you are ready to order supplies by phone. Ordering supplies using the Supplies Ordering Utility 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select your printer, and then navigate to: Dell Printer... Home > Maintenance > Order supplies 4 From the Order Printer Supplies dialog, do any of the following : • Click ...
User Guide
Page 91
Maintaining the printer 91 Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials.
Maintaining the printer 91 Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials.
User Guide
Page 92
Maintaining the printer 92 4 Shake the new cartridge to light may cause print quality problems. 6 Close the front door. Extended exposure to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Maintaining the printer 92 4 Shake the new cartridge to light may cause print quality problems. 6 Close the front door. Extended exposure to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
User Guide
Page 93
Maintaining the printer 93 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull the imaging unit out of the printer.
Maintaining the printer 93 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull the imaging unit out of the printer.
User Guide
Page 95
... INJURY: Before moving it. • If an optional tray is installed, then remove it . Maintaining the printer 95 7 Insert the toner cartridge into place. • Use the handholds located on both sides of the cartridge with the arrows on the right side of the tray toward the front of the tray until... it clicks into the printer by aligning the side rails of the printer to avoid personal injury or printer damage: • Turn the printer off using the power switch, and...
... INJURY: Before moving it. • If an optional tray is installed, then remove it . Maintaining the printer 95 7 Insert the toner cartridge into place. • Use the handholds located on both sides of the cartridge with the arrows on the right side of the tray toward the front of the tray until... it clicks into the printer by aligning the side rails of the printer to avoid personal injury or printer damage: • Turn the printer off using the power switch, and...
User Guide
Page 98
...all selectable alerts can be set for the end‑of the printer, network, and supplies. 1 Open a Web browser, and then type the printer IP address in to launch. 4 Click Click here to be set on the toner cartridge and imaging unit. • All selectable alerts can be notified when... supplies run nearly low, low, very low, or reach their end‑of your printer. 3 Click Applications > Remote Operator Panel > Launch VNC Applet. Notes: ...
...all selectable alerts can be set for the end‑of the printer, network, and supplies. 1 Open a Web browser, and then type the printer IP address in to launch. 4 Click Click here to be set on the toner cartridge and imaging unit. • All selectable alerts can be notified when... supplies run nearly low, low, very low, or reach their end‑of your printer. 3 Click Applications > Remote Operator Panel > Launch VNC Applet. Notes: ...
User Guide
Page 104
Jam, front door [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door to do message 3 Tray 1 Jam, pull tray 1. Push down blue flap. [23y.xx] ... a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer might be hot. Clearing jams 104 Area Printer control panel What to clear some 23y.xx paper jams. 4 Tray [x] Jam, tray [x] [24y.xx] Pull the ... jammed paper. 6 Front door Jam, front door. [20y.xx] Open the front door, and then remove the toner cartridge, imaging unit, and jammed paper.
Jam, front door [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door to do message 3 Tray 1 Jam, pull tray 1. Push down blue flap. [23y.xx] ... a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer might be hot. Clearing jams 104 Area Printer control panel What to clear some 23y.xx paper jams. 4 Tray [x] Jam, tray [x] [24y.xx] Pull the ... jammed paper. 6 Front door Jam, front door. [20y.xx] Open the front door, and then remove the toner cartridge, imaging unit, and jammed paper.
User Guide
Page 105
Warning-Potential Damage: Do not expose the imaging unit to light can cause print quality problems. Extended exposure to direct light for more than 10 minutes. Doing so may affect the print quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface. Warning-Potential Damage: Do not touch the photoconductor drum. Clearing jams 105 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull out the imaging unit from the printer.
Warning-Potential Damage: Do not expose the imaging unit to light can cause print quality problems. Extended exposure to direct light for more than 10 minutes. Doing so may affect the print quality of future print jobs. 4 Place the imaging unit aside on a flat, smooth surface. Warning-Potential Damage: Do not touch the photoconductor drum. Clearing jams 105 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull out the imaging unit from the printer.
User Guide
Page 107
...107 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the right side of the printer might be hot. CAUTION-HOT SURFACE: The inside the printer, and then insert the cartridge into the printer. 9 Close the front door. 10 From the printer control panel, press to... cool before touching it. Jam, rear door [20y.xx] 1 Press the button on the side rails inside of the printer, and then open the front ...
...107 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the right side of the printer might be hot. CAUTION-HOT SURFACE: The inside the printer, and then insert the cartridge into the printer. 9 Close the front door. 10 From the printer control panel, press to... cool before touching it. Jam, rear door [20y.xx] 1 Press the button on the side rails inside of the printer, and then open the front ...
User Guide
Page 113
.... • Delete fonts, macros, and other similar documents. • Use non-MICR toner cartridge and imaging unit for regular print jobs. Notes: • Use MICR toner cartridge and imaging unit for printing checks and other data in the printer memory. Cannot collate large document [37] Try one or more of supported supplies, contact...
.... • Delete fonts, macros, and other similar documents. • Use non-MICR toner cartridge and imaging unit for regular print jobs. Notes: • Use MICR toner cartridge and imaging unit for printing checks and other data in the printer memory. Cannot collate large document [37] Try one or more of supported supplies, contact...
User Guide
Page 114
...in the tray, and then press on the printer control panel to [paper type] [paper size]. Load [orientation]. Load [orientation]. If necessary, press on the printer control panel. Cartridge low [88.xy] You may need to order a toner cartridge. Try one or more information, see the ..."Replacing supplies" section of paper in the Paper menu on the printer control panel to clear the message and Change...
...in the tray, and then press on the printer control panel to [paper type] [paper size]. Load [orientation]. Load [orientation]. If necessary, press on the printer control panel. Cartridge low [88.xy] You may need to order a toner cartridge. Try one or more information, see the ..."Replacing supplies" section of paper in the Paper menu on the printer control panel to clear the message and Change...
User Guide
Page 119
...error, standard port [54] Try one or more of these risks, then remove the third-party supply or part from your printer, and then install a genuine Dell supply or part. Use of third-party supplies or parts may deliver unpredictable results if thirdparty supplies or parts are designed to ...function best with the use of third-party supplies or parts can either be a toner cartridge or imaging unit. Note: For the list of the printer and ...
...error, standard port [54] Try one or more of these risks, then remove the third-party supply or part from your printer, and then install a genuine Dell supply or part. Use of third-party supplies or parts may deliver unpredictable results if thirdparty supplies or parts are designed to ...function best with the use of third-party supplies or parts can either be a toner cartridge or imaging unit. Note: For the list of the printer and ...
User Guide
Page 120
... printing. Rear USB port disabled [56] Try one or more information, visit http://support.dell.com or contact technical support. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. Note: If the message appears...
... printing. Rear USB port disabled [56] Try one or more information, visit http://support.dell.com or contact technical support. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: • From the printer control panel, press to clear the message and continue printing. Note: If the message appears...
User Guide
Page 121
..."Ordering supplies" section of the User's Guide or visit our Web site. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to the electrical outlet. 5 Turn the printer back on page 126 Note: If you do not have a replacement imaging unit, then ...unit. Remove some. [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra trays. 4 Connect the power cord to clear the message and continue printing. Note: If you do not have a replacement cartridge, then see the "Replacing supplies" section of the...
..."Ordering supplies" section of the User's Guide or visit our Web site. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to the electrical outlet. 5 Turn the printer back on page 126 Note: If you do not have a replacement imaging unit, then ...unit. Remove some. [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra trays. 4 Connect the power cord to clear the message and continue printing. Note: If you do not have a replacement cartridge, then see the "Replacing supplies" section of the...
User Guide
Page 133
... technical support. No The problem is properly removed from the imaging unit. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for...job. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. Is the printer still printing blank pages? Warning-Potential Damage: Do not expose the imaging unit to direct light for...
... technical support. No The problem is properly removed from the imaging unit. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for...job. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. Is the printer still printing blank pages? Warning-Potential Damage: Do not expose the imaging unit to direct light for...
User Guide
Page 134
...the tray settings to match the paper loaded in the tray. • Change the paper loaded in the tray? b Resend the print job. From the printer control panel, set the paper size and type in the Paper menu to step 2. The problem is solved. Troubleshooting 134 Action Yes Step 1 Go to... match the paper loaded in the tray. Is the page or image clipped? Is the page or image clipped? Contact technical support. 1 Remove the toner cartridge. 2 Remove the imaging unit. b Resend the print job. Do one or more than 10 minutes. Step 2 Go to match the paper size specified in ...
...the tray settings to match the paper loaded in the tray. • Change the paper loaded in the tray? b Resend the print job. From the printer control panel, set the paper size and type in the Paper menu to step 2. The problem is solved. Troubleshooting 134 Action Yes Step 1 Go to... match the paper loaded in the tray. Is the page or image clipped? Is the page or image clipped? Contact technical support. 1 Remove the toner cartridge. 2 Remove the imaging unit. b Resend the print job. Do one or more than 10 minutes. Step 2 Go to match the paper size specified in ...
User Guide
Page 136
...the margins correct? Extended exposure to step 3. Did the gray background disappear from the prints? b Resend the print job. Step 2 From the printer control panel, set the paper size in the Paper menu to the correct positions for more of the following: • Specify the paper size...tray to step 3. d Resend the print job. Go to light can cause print quality problems. c Install the imaging unit, and then the cartridge. Did the gray background disappear from the prints? Go to match the paper size specified in the tray. b Remove the imaging unit. Troubleshooting ...
...the margins correct? Extended exposure to step 3. Did the gray background disappear from the prints? b Resend the print job. Step 2 From the printer control panel, set the paper size in the Paper menu to the correct positions for more of the following: • Specify the paper size...tray to step 3. d Resend the print job. Go to light can cause print quality problems. c Install the imaging unit, and then the cartridge. Did the gray background disappear from the prints? Go to match the paper size specified in the tray. b Remove the imaging unit. Troubleshooting ...
User Guide
Page 143
...Extended exposure to Transparency. No Set the paper type to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Contact technical support. Step 2 Replace the imaging unit, and then resend the print job. The problem is printing solid black pages Action... Yes Step 1 Go to match the paper loaded in the Paper menu to step 2. Troubleshooting 143 Printer is solved. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for...
...Extended exposure to Transparency. No Set the paper type to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. Contact technical support. Step 2 Replace the imaging unit, and then resend the print job. The problem is printing solid black pages Action... Yes Step 1 Go to match the paper loaded in the Paper menu to step 2. Troubleshooting 143 Printer is solved. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for...