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System and Support Information Setting Up Your Computer Basic Specifications Getting Help Terms and Conditions of Sale Limited Warranties and Return Policy Software Licence Agreement Safety Information Environmental Information Regulatory Notice Information Regulatory Model: P02S Regulatory Type: P02S001
System and Support Information Setting Up Your Computer Basic Specifications Getting Help Terms and Conditions of Sale Limited Warranties and Return Policy Software Licence Agreement Safety Information Environmental Information Regulatory Notice Information Regulatory Model: P02S Regulatory Type: P02S001
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Contents Setting Up Your Computer 7 Basic Specifications 10 Getting Help 18 Technical Support and Customer Service 18 Online Services 19 Dell Support websites 19 Dell Support e-mail addresses 19 Dell Marketing and Sales e-mail addresses . . . . 20 Anonymous file transfer protocol (FTP 20 Product Information 20 Before You Call 20 Diagnostic Checklist 21 Contacting Dell 22 U.S. Terms and Conditions of Sale 22 Direct Dell Sales 28 3
Contents Setting Up Your Computer 7 Basic Specifications 10 Getting Help 18 Technical Support and Customer Service 18 Online Services 19 Dell Support websites 19 Dell Support e-mail addresses 19 Dell Marketing and Sales e-mail addresses . . . . 20 Anonymous file transfer protocol (FTP 20 Product Information 20 Before You Call 20 Diagnostic Checklist 21 Contacting Dell 22 U.S. Terms and Conditions of Sale 22 Direct Dell Sales 28 3
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System Model Dell™ Adamo XPS™ Processor Type L2 cache External bus frequency Intel® Core™2 Duo SU9400 3 MB shared 800 MHz Memory Type dual channel 800 MHz DDR3 SDRAM Configuration 4 GB 10 Basic Specifications This section provides basic information that you may need when setting up, updating drivers for, or upgrading your computer. For more detailed specifications see the Service Manual at support.dell.com/manuals.
System Model Dell™ Adamo XPS™ Processor Type L2 cache External bus frequency Intel® Core™2 Duo SU9400 3 MB shared 800 MHz Memory Type dual channel 800 MHz DDR3 SDRAM Configuration 4 GB 10 Basic Specifications This section provides basic information that you may need when setting up, updating drivers for, or upgrading your computer. For more detailed specifications see the Service Manual at support.dell.com/manuals.
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... Code system may not be available in all countries. Our support staff use computer-based diagnostics to support.dell.com. 18 When prompted by Dell's automated telephone system, enter your computer, you can complete the following steps to diagnose and troubleshoot the problem: NOTE: Call Dell support from a telephone near or at the computer so that...
... Code system may not be available in all countries. Our support staff use computer-based diagnostics to support.dell.com. 18 When prompted by Dell's automated telephone system, enter your computer, you can complete the following steps to diagnose and troubleshoot the problem: NOTE: Call Dell support from a telephone near or at the computer so that...
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... (Canada only) You can access Dell Support through the following websites and e-mail addresses: Dell Support websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) • supportapj.dell.com (Asia Pacific only) Dell Support e-mail addresses • mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com (Latin America and Caribbean countries only...
... (Canada only) You can access Dell Support through the following websites and e-mail addresses: Dell Support websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) • supportapj.dell.com (Asia Pacific only) Dell Support e-mail addresses • mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com (Latin America and Caribbean countries only...
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... information during 20 The Service Tag and Express Service Code are etched on the bottom of your call for your Service Tag. The code helps Dell's automated-support telephone system direct your computer. If possible, turn on page 22. For the telephone number to call more efficiently. Remember to a sales specialist, see...
... information during 20 The Service Tag and Express Service Code are etched on the bottom of your call for your Service Tag. The code helps Dell's automated-support telephone system direct your computer. If possible, turn on page 22. For the telephone number to call more efficiently. Remember to a sales specialist, see...
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... possible only at the computer itself. Ensure that the computer documentation is connected to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you connected to ... Address: • Phone number: • Express Service Code: • Service Tag: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Are you performed: 21 Otherwise, record the contents of the computer's start-up...
... possible only at the computer itself. Ensure that the computer documentation is connected to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you connected to ... Address: • Phone number: • Express Service Code: • Service Tag: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Are you performed: 21 Otherwise, record the contents of the computer's start-up...
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... retail sellers. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU. Dell provides several online and telephone-based support and service options. By accepting delivery of Sale PLEASE READ THIS DOCUMENT CAREFULLY! U.S. THIS DOCUMENT REQUIRES INDIVIDUAL ARBITRATION OF ALL DISPUTES BETWEEN...
... retail sellers. IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU. Dell provides several online and telephone-based support and service options. By accepting delivery of Sale PLEASE READ THIS DOCUMENT CAREFULLY! U.S. THIS DOCUMENT REQUIRES INDIVIDUAL ARBITRATION OF ALL DISPUTES BETWEEN...
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... HARDWARE PRODUCT CAN BE FOUND AT http://www.dell.com/policy/legal/warranty.htm OR IN THE DOCUMENTATION DELL PROVIDES WITH DELL-BRANDED PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT, SERVICE, MAINTENANCE OR SUPPORT. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE DELL-BRANDED WARRANTY OR SERVICE DESCRIPTION IN EFFECT...
... HARDWARE PRODUCT CAN BE FOUND AT http://www.dell.com/policy/legal/warranty.htm OR IN THE DOCUMENTATION DELL PROVIDES WITH DELL-BRANDED PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT, SERVICE, MAINTENANCE OR SUPPORT. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE DELL-BRANDED WARRANTY OR SERVICE DESCRIPTION IN EFFECT...
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... WARRANTY PERIOD COMMENCES ON THE DATE OF THE PURCHASE. IF YOU PURCHASE THIRD-PARTY-BRANDED PRODUCT, SERVICES, MAINTENANCE, OR SUPPORT, ADDITIONAL THIRD-PARTY TERMS AND CONDITIONS MAY APPLY. 3 Software. For direct Dell sales, Dell's return policy can be less than invoice or individual component prices due to software remains with your return. THIRD...
... WARRANTY PERIOD COMMENCES ON THE DATE OF THE PURCHASE. IF YOU PURCHASE THIRD-PARTY-BRANDED PRODUCT, SERVICES, MAINTENANCE, OR SUPPORT, ADDITIONAL THIRD-PARTY TERMS AND CONDITIONS MAY APPLY. 3 Software. For direct Dell sales, Dell's return policy can be less than invoice or individual component prices due to software remains with your return. THIRD...
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...you in the United States in their discretion revise their general and optional service and support programs and the terms and conditions that would cause Dell to you purchased the Product. 5 Service and Support. or promotional pricing. You also represent that you represent that you . For retail ...not contain illegal files or data. In addition to this Agreement's terms and conditions, Dell and/or your third-party service provider may vary from Product to provide service or support until Dell has received full payment for any act or omission, including negligence, by the policies ...
...you in the United States in their discretion revise their general and optional service and support programs and the terms and conditions that would cause Dell to you purchased the Product. 5 Service and Support. or promotional pricing. You also represent that you represent that you . For retail ...not contain illegal files or data. In addition to this Agreement's terms and conditions, Dell and/or your third-party service provider may vary from Product to provide service or support until Dell has received full payment for any act or omission, including negligence, by the policies ...
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... AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. Dell has separate terms and conditions governing resale of Liability. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES THERE UNDER, THE PURCHASE AND ...TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, arising from or relating to comply with all applicable laws and regulations of the various states and of the 26 EXCEPT AS EXPRESSLY PROVIDED ...
... AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. Dell has separate terms and conditions governing resale of Liability. THE PARTIES AGREE THAT THIS AGREEMENT, ANY SALES THERE UNDER, THE PURCHASE AND ...TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, arising from or relating to comply with all applicable laws and regulations of the various states and of the 26 EXCEPT AS EXPRESSLY PROVIDED ...
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...discontinue Product at any part of Product and the Product ship-to Customer on shipment from Dell's facility. For direct Dell sales, shipping and handling are additional unless otherwise expressly indicated at https://support.dell.com/dellcare/Invoice.aspx or by you and this may be obtained at the time ...of your invoice or acknowledgement if you believe any time without notice to you is missing, wrong or damaged. You must notify Dell within 21 days of ...
...discontinue Product at any part of Product and the Product ship-to Customer on shipment from Dell's facility. For direct Dell sales, shipping and handling are additional unless otherwise expressly indicated at https://support.dell.com/dellcare/Invoice.aspx or by you and this may be obtained at the time ...of your invoice or acknowledgement if you believe any time without notice to you is missing, wrong or damaged. You must notify Dell within 21 days of ...
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... Home Consumers: Hardware Warranty Support Customer Service support.dell.com/ ContactUs U.S. The limited warranty on all Dell-branded products begins on which such parts are installed. • Headsets with Bluetooth® wireless technology carry the lesser of either a 1-year limited ...for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer with which the headset, as applicable, is not extended if we repair or replace a warranted product or any changes will not be retroactive....
... Home Consumers: Hardware Warranty Support Customer Service support.dell.com/ ContactUs U.S. The limited warranty on all Dell-branded products begins on which such parts are installed. • Headsets with Bluetooth® wireless technology carry the lesser of either a 1-year limited ...for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer with which the headset, as applicable, is not extended if we repair or replace a warranted product or any changes will not be retroactive....
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... Customer Service 1-800-456-3355 Medium, Large, or Global Commercial Customers, Healthcare Customers, and ValueAdded Resellers (VARs): Support and Customer Service 1-800-822-8965 Government and Education Customers: Support and Customer Service 1-800-234-1490 Dell-Branded Memory 1-800-567-0384 34 Individual Home Consumers who purchased through a retail store: Store Option Carry...
... Customer Service 1-800-456-3355 Medium, Large, or Global Commercial Customers, Healthcare Customers, and ValueAdded Resellers (VARs): Support and Customer Service 1-800-822-8965 Government and Education Customers: Support and Customer Service 1-800-234-1490 Dell-Branded Memory 1-800-567-0384 34 Individual Home Consumers who purchased through a retail store: Store Option Carry...
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... care representative or call your transfer by going to Dell's website: • If you are an Individual Home Consumer, go to www.dell.com/us . Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of sale located... at Dell's sole discretion. You may return eligible products for a credit or ...
... care representative or call your transfer by going to Dell's website: • If you are an Individual Home Consumer, go to www.dell.com/us . Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of sale located... at Dell's sole discretion. You may return eligible products for a credit or ...
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... table. What do I need warranty service? Please also have your Dell Express Service Code, Service Tag, or order number available. Web Support http://support.ca.dell.com Canada Hardware Warranty Phone Support System Support for Individual Home Consumers and Home Office Customers 1-800-847-4096 System Support for All Businesses, Education and Government Customers 1-800-387-5757...
... table. What do I need warranty service? Please also have your Dell Express Service Code, Service Tag, or order number available. Web Support http://support.ca.dell.com Canada Hardware Warranty Phone Support System Support for Individual Home Consumers and Home Office Customers 1-800-847-4096 System Support for All Businesses, Education and Government Customers 1-800-387-5757...
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... from one customer to another, go to www1.ca.dell.com/content/topics/reftopic.aspx/gen/en/ ccare?c=ca&l=en&s=gen&~section=012. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of sale located at... www.dell.ca/servicecontracts and Dell's terms and conditions of products you purchased directly from Dell. If you do not have ...
... from one customer to another, go to www1.ca.dell.com/content/topics/reftopic.aspx/gen/en/ ccare?c=ca&l=en&s=gen&~section=012. Dell cannot guarantee the authenticity of the products, limited warranties, service or support, or the accuracy of the listings of sale located at... www.dell.ca/servicecontracts and Dell's terms and conditions of products you purchased directly from Dell. If you do not have ...
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...the quality of the collection and recycling schemes available. For additional recycling information, see the "Manuals" section at support.dell.com. See www.dtsc.ca.gov/hazardouswaste/perchlorate. Finding Additional Information For additional user information about your local authority... Global Recycling homepage at the following location: www.dell.com/recyclingworldwide. For information, visit: www.euro.dell.com/recycling. special handling may apply. impact on www.dell.com at the following location: www.dell.com/regulatory_compliance. 61 Perchlorate Material Perchlorate Material -
...the quality of the collection and recycling schemes available. For additional recycling information, see the "Manuals" section at support.dell.com. See www.dtsc.ca.gov/hazardouswaste/perchlorate. Finding Additional Information For additional user information about your local authority... Global Recycling homepage at the following location: www.dell.com/recyclingworldwide. For information, visit: www.euro.dell.com/recycling. special handling may apply. impact on www.dell.com at the following location: www.dell.com/regulatory_compliance. 61 Perchlorate Material Perchlorate Material -
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... restricted end-users or to restricted countries. For more information see the Regulatory Compliance homepage on www.dell.com at the following location: www.dell.com/regulatory_compliance. Air Travel Restrictions Consult and abide by air travel restrictions applicable to electronic devices and ...the use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological ...
... restricted end-users or to restricted countries. For more information see the Regulatory Compliance homepage on www.dell.com at the following location: www.dell.com/regulatory_compliance. Air Travel Restrictions Consult and abide by air travel restrictions applicable to electronic devices and ...the use of nuclear weapons, materials, or facilities, missiles or the support of missile projects, and chemical or biological ...