Owner's Manual
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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... to warn you if the ink levels are low. You can order ink online at www.dell.com/supplies or by phone. During a print job, a screen appears on your computer to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to...
... to warn you if the ink levels are low. You can order ink online at www.dell.com/supplies or by phone. During a print job, a screen appears on your computer to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745 Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to...
Owner's Manual
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds...
Owner's Manual
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... use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. Lock or unlock the scanner. • Push the scanner lock away from you for locking. Keep the printer (scanner unit) open when changing ink cartridges or toggling the... scanner lock. NOTE: To close the printer (scanner unit) for normal operation: lift the (printer) scanner unit, press the scanner support to the right, then lower ...
... use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. Lock or unlock the scanner. • Push the scanner lock away from you for locking. Keep the printer (scanner unit) open when changing ink cartridges or toggling the... scanner lock. NOTE: To close the printer (scanner unit) for normal operation: lift the (printer) scanner unit, press the scanner support to the right, then lower ...
Owner's Manual
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... loading position unless the printer is new, press Select. If it is not the number of the cartridge you installed is completely closed. 8 Load paper into the paper support. 9 Use the buttons on the display: a If the color cartridge you are available only through Dell. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any...
... loading position unless the printer is new, press Select. If it is not the number of the cartridge you installed is completely closed. 8 Load paper into the paper support. 9 Use the buttons on the display: a If the color cartridge you are available only through Dell. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any...
Owner's Manual
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... Ink Cartridges Align your ink cartridges, a page prints with Aligning Ink Cartridges to fix blurry edges. 4 Click Print. An alignment page prints. Once the alignment page prints, your automatic alignment is complete. e Continue with vertical, horizontal, and slanted lines. 1 Load paper. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960...
... Ink Cartridges Align your ink cartridges, a page prints with Aligning Ink Cartridges to fix blurry edges. 4 Click Print. An alignment page prints. Once the alignment page prints, your automatic alignment is complete. e Continue with vertical, horizontal, and slanted lines. 1 Load paper. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960...
Owner's Manual
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...Find the number under the darkest arrow for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance www.dell.com/supplies | support.dell.com Using the Printer Software to select the number that matches the arrow you chose from the printed page. 7 ...in the Align Cartridges dialog box to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3...
...Find the number under the darkest arrow for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance www.dell.com/supplies | support.dell.com Using the Printer Software to select the number that matches the arrow you chose from the printed page. 7 ...in the Align Cartridges dialog box to Manually Align Ink Cartridges When manually aligning your ink cartridges, a page prints with arrows followed by numbers. 1 Load paper. For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3...
Owner's Manual
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...→ All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to fix horizontal streaks. 4 Click Print. If you are not smooth. A nozzle page prints, forcing ink through the clogged nozzles to clean them. 6 Print...Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely • White dashes appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the...
...→ All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Clean to fix horizontal streaks. 4 Click Print. If you are not smooth. A nozzle page prints, forcing ink through the clogged nozzles to clean them. 6 Print...Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely • White dashes appear in graphics or printed text. • Print is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the...
Owner's Manual
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... the bottom of the ink cartridges. The Dell AIO Printer A960 only works if you have both ends of the printer on . • Restart your setup documentation). To check printer status: a Click Start → Control Panel → Printers and Other Hardware → Printers and Faxes (Windows XP). b Double-click the Dell AIO Printer A960 icon, and then click Printer. Reconnect the power supply...
... the bottom of the ink cartridges. The Dell AIO Printer A960 only works if you have both ends of the printer on . • Restart your setup documentation). To check printer status: a Click Start → Control Panel → Printers and Other Hardware → Printers and Faxes (Windows XP). b Double-click the Dell AIO Printer A960 icon, and then click Printer. Reconnect the power supply...
Owner's Manual
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...Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these ...steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner support to display the Advanced Copy Settings dialog box. 4 Click the Scan tab. 5 From the Color...
...Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center. Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges, unlocking the scanner bed, or removing a paper jam, follow these ...steps: 1 Using both hands, lift the scanner unit. 2 With one hand, push the scanner support to the side. 3 Hold the scanner support to display the Advanced Copy Settings dialog box. 4 Click the Scan tab. 5 From the Color...
Owner's Manual
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... → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on your printer is running out of ink. Paper Out Message If your printer. to clear the message from Dell at www.dell.com/supplies. For help installing a new cartridge, see page 64. When one of paper, Load paper then press Select...
... → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on your printer is running out of ink. Paper Out Message If your printer. to clear the message from Dell at www.dell.com/supplies. For help installing a new cartridge, see page 64. When one of paper, Load paper then press Select...
Owner's Manual
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... 77 to clear the jam. Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Make sure the scanner is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn your printer on . Hardware Error: 401 The printer scanner is unlocked. 4 Plug in...
... 77 to clear the jam. Cartridge Error: 50C Your ink cartridge has a short. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Make sure the scanner is stalled. 1 Press Power to turn your printer off . 2 Unplug your printer. 3 Plug in your printer. 5 Press Power to turn your printer on . Hardware Error: 401 The printer scanner is unlocked. 4 Plug in...
Owner's Manual
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...Ink Cartridges 1 Remove the ink cartridges. 2 Insert the ink cartridges. 3 Print your document still does not have the print quality you : • Use the appropriate paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting Use Dell... click File → Print. Improving Print Quality If you are not satisfied with "Cleaning the Ink Cartridge Nozzles" on . c From the Quality/Speed area, select Better or Best. www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled.
...Ink Cartridges 1 Remove the ink cartridges. 2 Insert the ink cartridges. 3 Print your document still does not have the print quality you : • Use the appropriate paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting Use Dell... click File → Print. Improving Print Quality If you are not satisfied with "Cleaning the Ink Cartridge Nozzles" on . c From the Quality/Speed area, select Better or Best. www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled.
Owner's Manual
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...the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on your screen to install the software. Clean the Ink Cartridge Nozzles Clean the...Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on the screen. • Vertical, straight lines are not smooth. For help, see "Cleaning the Ink Cartridge...
...the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on your screen to install the software. Clean the Ink Cartridge Nozzles Clean the...Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on the screen. • Vertical, straight lines are not smooth. For help, see "Cleaning the Ink Cartridge...
Owner's Manual
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...cartridges, ink aligning, 65 installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer... Solution Center accessing, 61 using, 61 duplexing, 60 E envelopes loading, 26 envelopes printing, 59 error messages Ink Low, 78 Paper Jam...
...cartridges, ink aligning, 65 installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer... Solution Center accessing, 61 using, 61 duplexing, 60 E envelopes loading, 26 envelopes printing, 59 error messages Ink Low, 78 Paper Jam...
Owner's Manual
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...ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 scanner unit, 11 scanning, 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer... Speed Dial button, 16 Stop/Clear button, 15 supplies, ordering, 2 T toner, ordering, 2 top cover, 10 transparencies loading, 26 troubleshooting cartridge carrier stalled, 80 out of paper, 78 paper jam, 78 U uninstalling software, 81 W warranty, 98 Index 119
...ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 scanner unit, 11 scanning, 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer... Speed Dial button, 16 Stop/Clear button, 15 supplies, ordering, 2 T toner, ordering, 2 top cover, 10 transparencies loading, 26 troubleshooting cartridge carrier stalled, 80 out of paper, 78 paper jam, 78 U uninstalling software, 81 W warranty, 98 Index 119