Owner's Manual
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Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Dell™ Personal All-In-One Printer A960 Owner's Manual Look Inside For: • Ordering Supplies • Getting Started • Understanding the Software • Ink Cartridge Maintenance • Troubleshooting www.dell.com/supplies | support.dell.com
Owner's Manual
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...by phone. During a print job, a screen appears on your computer to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to warn you if the ink levels are low. USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands... 30 35 020 - 674 4881 02.713 1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745
...by phone. During a print job, a screen appears on your computer to detect the ink levels in the printer. Ordering Ink Cartridges and Supplies Your Dell™ Personal All-In-One Printer A960 comes with software installed to warn you if the ink levels are low. USA Canada Mexico Puerto Rico UK Ireland France Italy Spain Germany Austria Netherlands... 30 35 020 - 674 4881 02.713 1590 08 587 705 81 231622 64 3287 5215 09 2533 1411 0848 801 888 Your printer has been designed to print using the following ink cartridges: Item: Black ink cartridge Color ink cartridge Part number: 7Y743 7Y745
Owner's Manual
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... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds...
... Studio 62 Access Dell Picture Studio 62 4 Ink Cartridge Maintenance Replacing Ink Cartridges 64 Aligning Ink Cartridges 65 Cleaning the Ink Cartridge Nozzles 67 5 Troubleshooting Setup Problems 70 General Problems 70 Black and White Copy Quality Is Unsatisfactory 72 Fax Does Not Work 73 Printer Is Not Sending or Receiving Faxes 73 Default Country Was Not Set 74 Document Misfeeds...
Owner's Manual
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.... • Pull the scanner lock toward you are moving your printer. Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. NOTE: Lock the scanner if...
.... • Pull the scanner lock toward you are moving your printer. Unlock the scanner before use support.dell.com or contact technical support. • Enter the Express Service Code to lock or unlock the scanner. Keep the printer (scanner unit) open when changing ink cartridges or toggling the scanner lock. NOTE: Lock the scanner if...
Owner's Manual
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SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
SECTION 4 Ink Cartridge Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles 4
Owner's Manual
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... part number that appear on the display: a If the color cartridge you are using , press Select. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in the right (blue) cartridge carrier, and then snap the lids closed. 7 Lift the printer (scanner unit), and then push the scanner support to...
... part number that appear on the display: a If the color cartridge you are using , press Select. www.dell.com/supplies | support.dell.com Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in the right (blue) cartridge carrier, and then snap the lids closed. 7 Lift the printer (scanner unit), and then push the scanner support to...
Owner's Manual
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..., horizontal, and slanted lines. 1 Load paper. Once the alignment page prints, your ink cartridges after installing new cartridges and to fix blurry edges. 4 Click Print. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality...
..., horizontal, and slanted lines. 1 Load paper. Once the alignment page prints, your ink cartridges after installing new cartridges and to fix blurry edges. 4 Click Print. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to solve print quality...
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.... 5 Find the number under the darkest arrow for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select the number that matches the arrow you...
.... 5 Find the number under the darkest arrow for each of the alignment groups, click OK. 66 Ink Cartridge Maintenance For help, see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 3 From the Maintenance tab, click Align to select the number that matches the arrow you...
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...on the screen. • Vertical, straight lines are not smooth. Using the Printer Software 1 Load paper. For help , see your User's Guide. Ink Cartridge Maintenance 67 Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely •...colors on the display. 5 Press Select. If you are not satisfied with the print quality, continue with the print quality, wipe the print cartridge nozzles. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer...
...on the screen. • Vertical, straight lines are not smooth. Using the Printer Software 1 Load paper. For help , see your User's Guide. Ink Cartridge Maintenance 67 Cleaning the Ink Cartridge Nozzles Clean the nozzles when: • Characters are not printing completely •...colors on the display. 5 Press Select. If you are not satisfied with the print quality, continue with the print quality, wipe the print cartridge nozzles. For help , see page 25. 2 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer...
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...of the USB cable. For help , see page 13. c From the Maintenance tab, click Print a test page. The Dell AIO Printer A960 only works if you have both ends of the ink cartridges. For help , see the Setup Diagram. • The paper is loaded correctly. For help , see "Loading Paper" ...on . • Restart your computer. b Double-click the Dell AIO Printer A960 icon, and then click Printer. c Click Printer, and make sure your document is...
...of the USB cable. For help , see page 13. c From the Maintenance tab, click Print a test page. The Dell AIO Printer A960 only works if you have both ends of the ink cartridges. For help , see the Setup Diagram. • The paper is loaded correctly. For help , see "Loading Paper" ...on . • Restart your computer. b Double-click the Dell AIO Printer A960 icon, and then click Printer. c Click Printer, and make sure your document is...
Owner's Manual
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...-One Center. www.dell.com/supplies | support.dell.com Black and White Copy Quality Is Unsatisfactory You might need to display the Advanced Copy Settings dialog box. 4 Click the Scan tab. 5 From the Color depth drop down menu, select Gray. 6 Click OK. Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges... completely. 72 Troubleshooting If You Are Copying In Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center.
...-One Center. www.dell.com/supplies | support.dell.com Black and White Copy Quality Is Unsatisfactory You might need to display the Advanced Copy Settings dialog box. 4 Click the Scan tab. 5 From the Color depth drop down menu, select Gray. 6 Click OK. Scanner Unit Will Not Close To close the scanner unit after installing ink cartridges... completely. 72 Troubleshooting If You Are Copying In Black and White and Want To Improve the Quality: 1 Click Start → All Programs (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell All-In-One Center.
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... (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on your cartridges are about ordering supplies. • Order a new cartridge from Dell at www.dell.com/supplies. Paper Out Message If your printer is running out of ink. Paper Jam Message If your document. 78 Troubleshooting Ink Low Message An ink cartridge is out of paper...
... (or Programs) → Dell Printers → Dell AIO Printer A960 → Dell Printer Solution Center. 2 Click the Troubleshooting tab on your cartridges are about ordering supplies. • Order a new cartridge from Dell at www.dell.com/supplies. Paper Out Message If your printer is running out of ink. Paper Jam Message If your document. 78 Troubleshooting Ink Low Message An ink cartridge is out of paper...
Owner's Manual
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... in your printer. 4 Turn your printer on. 5 Uninstall and reinstall the cartridges. Hardware Error: 0402 The printer has a paper jam in your printer. 5 Press Power to turn your printer on. Troubleshooting 79 See "Document Misfeeds or Jams" on page 82 or replace your printer. 3 Check for paper jams. 4 Plug in the ADF. Cartridge Error: 50C Your ink cartridge has a short...
... in your printer. 4 Turn your printer on. 5 Uninstall and reinstall the cartridges. Hardware Error: 0402 The printer has a paper jam in your printer. 5 Press Power to turn your printer on. Troubleshooting 79 See "Document Misfeeds or Jams" on page 82 or replace your printer. 3 Check for paper jams. 4 Plug in the ADF. Cartridge Error: 50C Your ink cartridge has a short...
Owner's Manual
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www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Improving Print Quality If you : • Use the appropriate paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting The Print dialog box appears. b From the Print dialog...
www.dell.com/supplies | support.dell.com Power Light Blinks Twice The ink cartridge carrier might be stalled. Improving Print Quality If you : • Use the appropriate paper for error messages. 1 Turn the printer off. 2 Wait a few seconds, and then turn the printer on page 67. 80 Troubleshooting The Print dialog box appears. b From the Print dialog...
Owner's Manual
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..., see "Cleaning the Ink Cartridge Nozzles" on your screen to install the software. Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the screen. •...; Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on page 67. Clean the Ink Cartridge Nozzles...
..., see "Cleaning the Ink Cartridge Nozzles" on your screen to install the software. Remove and Reinstall the Software If the All-In-One is smudged or too dark. • Colors on print jobs are faded or they differ from the colors on the screen. •...; Dell Printers → Dell AIO Printer A960 → Uninstall Dell AIO Printer A960. 2 Follow the instructions on your screen to remove the All-In-One software. 3 Restart your computer before reinstalling the printer software. 4 Insert the Driver and Utilities CD, and then follow the instructions on page 67. Clean the Ink Cartridge Nozzles...
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...MAY NOT APPLY TO YOU. This limited warranty does not apply to ink or toner cartridges that for genuine Dell-branded ink cartridges they will be free from defects in material and workmanship for the cartridge purchase cost, at Dell's sole option. Refer to get your return authorization. In the U.S.,...OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) Dell Inc. If this product proves defective in Canada, call 1-800-822-8965; in either replace it will...
...MAY NOT APPLY TO YOU. This limited warranty does not apply to ink or toner cartridges that for genuine Dell-branded ink cartridges they will be free from defects in material and workmanship for the cartridge purchase cost, at Dell's sole option. Refer to get your return authorization. In the U.S.,...OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) Dell Inc. If this product proves defective in Canada, call 1-800-822-8965; in either replace it will...
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In Mexico, call 1-877-839-5123. For the original purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be free from defects resulting from material or manufacturing process for one year beginning from the date of the cartridge has been discontinued or the cartridge is limited to a third party. In order to obtain the necessary...
In Mexico, call 1-877-839-5123. For the original purchaser of genuine Dell-branded ink cartridges, Dell warrants that the cartridges will be free from defects resulting from material or manufacturing process for one year beginning from the date of the cartridge has been discontinued or the cartridge is limited to a third party. In order to obtain the necessary...
Owner's Manual
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...cartridges, ink aligning, 65 installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer... Solution Center accessing, 61 using, 61 duplexing, 60 E envelopes loading, 26 envelopes printing, 59 error messages Ink Low, 78 Paper Jam...
...cartridges, ink aligning, 65 installing, 63 removing, 64 cartridges, print replacing, 63 Color (Start) button, 16 copies, 59 Copy (Select mode) button, 15 copy settings, 57 copying operator panel, 33 software, 33 custom size paper loading, 27, 31 D Dell All-In-One Center, 56 accessing, 56 Dell Picture Studio accessing, 62 using, 62 Dell Printer... Solution Center accessing, 61 using, 61 duplexing, 60 E envelopes loading, 26 envelopes printing, 59 error messages Ink Low, 78 Paper Jam...
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... 59 print on both sides of the paper, 59 see more printing ideas, 59 index cards loading, 26 ink cartridges aligning, 65 installing, 63 removing, 64 replacing, 63 Ink Low message, 78 installing ink cartridges, 63 installing software, 81 iron-on transfers loading, 27 printing, 59 K keypad buttons, 16 L Lighter/...27 photo cards, 26 photo paper, 26 postcards, 26 specialty paper, 31 transparencies, 26 M maintenance, 63 media loading, 31 specialty, 31 messages, error Ink Low, 78 Paper Jam, 78 Paper Out, 78 multiple copies, 59 N Number of Copies button, 15 O operator panel, 17 copying with, 33 using...
... 59 print on both sides of the paper, 59 see more printing ideas, 59 index cards loading, 26 ink cartridges aligning, 65 installing, 63 removing, 64 replacing, 63 Ink Low message, 78 installing ink cartridges, 63 installing software, 81 iron-on transfers loading, 27 printing, 59 K keypad buttons, 16 L Lighter/...27 photo cards, 26 photo paper, 26 postcards, 26 specialty paper, 31 transparencies, 26 M maintenance, 63 media loading, 31 specialty, 31 messages, error Ink Low, 78 Paper Jam, 78 Paper Out, 78 multiple copies, 59 N Number of Copies button, 15 O operator panel, 17 copying with, 33 using...
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...ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 scanner unit, 11 scanning, 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer... Speed Dial button, 16 Stop/Clear button, 15 supplies, ordering, 2 T toner, ordering, 2 top cover, 10 transparencies loading, 26 troubleshooting cartridge carrier stalled, 80 out of paper, 78 paper jam, 78 U uninstalling software, 81 W warranty, 98 Index 119
...ink cartridges, 64 S safety information, 4 Save Settings menu, 61 Scan (Select mode) button, 15 scan settings, 57 scanner lock, 11 scanner support, 11 scanner unit, 11 scanning, 34 software, 35 scanning multiple images, 37 Select button, 16 settings, saving for future use, 61 setup, 13 software, 56 Dell All-In-One Center, 56 Dell Printer... Speed Dial button, 16 Stop/Clear button, 15 supplies, ordering, 2 T toner, ordering, 2 top cover, 10 transparencies loading, 26 troubleshooting cartridge carrier stalled, 80 out of paper, 78 paper jam, 78 U uninstalling software, 81 W warranty, 98 Index 119