User's Guide
Page 6
... Shipping the printer ...166 Administrative support 167 Using the Embedded Web Server...167 Checking the device status...167 Setting up e-mail alerts...167 Viewing reports...168 Adjusting Power Saver...168 Restoring the factory default settings...169 Troubleshooting 170 Solving basic problems...170 Solving basic printer problems...170 Printer control panel display is blank or displays only diamonds 170 Embedded Web Server does not open...170 Solving printing problems...171 Multiple-language PDFs do not print...171 Error message about reading USB drive appears...171 Jobs do not print...171...
... Shipping the printer ...166 Administrative support 167 Using the Embedded Web Server...167 Checking the device status...167 Setting up e-mail alerts...167 Viewing reports...168 Adjusting Power Saver...168 Restoring the factory default settings...169 Troubleshooting 170 Solving basic problems...170 Solving basic printer problems...170 Printer control panel display is blank or displays only diamonds 170 Embedded Web Server does not open...170 Solving printing problems...171 Multiple-language PDFs do not print...171 Error message about reading USB drive appears...171 Jobs do not print...171...
User's Guide
Page 35
Remove the option and install it is set up correctly by printing the following: • Menu settings page-Use this page to verify the network connection. Additional printer setup 35 1 USB port Warning-Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. If an option you installed is not listed, then it again. • Network setup page-If your printer is a network model and is attached to a network, print a network setup page to verify...
Remove the option and install it is set up correctly by printing the following: • Menu settings page-Use this page to verify the network connection. Additional printer setup 35 1 USB port Warning-Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. If an option you installed is not listed, then it again. • Network setup page-If your printer is a network model and is attached to a network, print a network setup page to verify...
User's Guide
Page 43
... drive. 2 Click Install Printer and Software. 3 Click Agree to agree to configure printers using scripts, select Custom and follow the on-screen instructions. 9 Follow the on a wired network Use the following : a Click , or click Start and then click Run. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click the Utilities folder. 3 Locate and double-click Print Center or Printer Setup Utility. 4 From the Printer List, choose Add...
... drive. 2 Click Install Printer and Software. 3 Click Agree to agree to configure printers using scripts, select Custom and follow the on-screen instructions. 9 Follow the on a wired network Use the following : a Click , or click Start and then click Run. In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications. 2 Double-click the Utilities folder. 3 Locate and double-click Print Center or Printer Setup Utility. 4 From the Printer List, choose Add...
User's Guide
Page 47
... installing the serial port, you have connected the serial cable to the serial port on your CD or DVD drive. b Click Install Printer and Software. g From the first pop-up menu, select Local AppleTalk zone. i Select the printer from the list. Setting up serial printing In serial printing, data is selected, and then click Next. b Double-click Utilities. d Click Custom. e Make sure Select Components is transferred one bit at a time. b Locate the submenu with port settings. Additional printer setup...
... installing the serial port, you have connected the serial cable to the serial port on your CD or DVD drive. b Click Install Printer and Software. g From the first pop-up menu, select Local AppleTalk zone. i Select the printer from the list. Setting up serial printing In serial printing, data is selected, and then click Next. b Double-click Utilities. d Click Custom. e Make sure Select Components is transferred one bit at a time. b Locate the submenu with port settings. Additional printer setup...
User's Guide
Page 79
... "Paper types and weights supported by hand. • Do not mix paper sizes, weights, or types in the same stack. • Make sure all sizes and types are not pressing too tightly against the paper or envelopes. • Push all trays in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is displayed. Load them prior to printing...
... "Paper types and weights supported by hand. • Do not mix paper sizes, weights, or types in the same stack. • Make sure all sizes and types are not pressing too tightly against the paper or envelopes. • Push all trays in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is displayed. Load them prior to printing...
User's Guide
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... Menus list A number of menus are available to make it easy for you to change printer settings: Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Menu Settings Page Device Statistics Network Setup Page1 Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Active NIC Standard Network2 Standard USB Parallel Serial SMTP Setup 1 Depending on the printer setup, this menu item appears as Network Setup Page or Network Setup Page...
... Menus list A number of menus are available to make it easy for you to change printer settings: Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Menu Settings Page Device Statistics Network Setup Page1 Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Active NIC Standard Network2 Standard USB Parallel Serial SMTP Setup 1 Depending on the printer setup, this menu item appears as Network Setup Page or Network Setup Page...
User's Guide
Page 113
... setting processes raw binary PostScript print jobs. The menu selection is attached to restart. USB With ENA ENA Address ENA Netmask ENA Gateway Sets the network address, netmask, or gateway information for the USB Buffer, disable or reduce the size of the USB input buffer Disabled Notes: Auto 3K to an external print server through the USB port. USB Buffer Sets the size of the parallel, serial, and network buffers. • Changing this setting from the printer control panel...
... setting processes raw binary PostScript print jobs. The menu selection is attached to restart. USB With ENA ENA Address ENA Netmask ENA Gateway Sets the network address, netmask, or gateway information for the USB Buffer, disable or reduce the size of the USB input buffer Disabled Notes: Auto 3K to an external print server through the USB port. USB Buffer Sets the size of the parallel, serial, and network buffers. • Changing this setting from the printer control panel...
User's Guide
Page 120
... are deleted. Confidential Print menu Menu item Max Invalid PIN Off 2-10 Job Expiration Off 1 hour 4 hours 24 hours 1 week Description Limits the number of times an invalid PIN can be entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is turned off, all disk space used by the file system from the printer hard...
... are deleted. Confidential Print menu Menu item Max Invalid PIN Off 2-10 Job Expiration Off 1 hour 4 hours 24 hours 1 week Description Limits the number of times an invalid PIN can be entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is turned off, all disk space used by the file system from the printer hard...
User's Guide
Page 125
... Control Cartridge Alarm Staple Alarm Timeouts Job Hold Timeout 5-255 sec Timeouts Power Saver 1-240 min Timeouts Screen Timeout 15-300 sec Description Sets an alarm to print other jobs in the print queue Notes: • 30 seconds is the factory default setting. • This menu item only appears when a printer hard disk is installed. Sets the amount of time the printer waits after a job is printed before returning the printer display to print...
... Control Cartridge Alarm Staple Alarm Timeouts Job Hold Timeout 5-255 sec Timeouts Power Saver 1-240 min Timeouts Screen Timeout 15-300 sec Description Sets an alarm to print other jobs in the print queue Notes: • 30 seconds is the factory default setting. • This menu item only appears when a printer hard disk is installed. Sets the amount of time the printer waits after a job is printed before returning the printer display to print...
User's Guide
Page 147
... printer. • Cancel the current job. Install Tray Try one or more information, contact customer support. Load manual feeder with the correct paper type and size, then it feeds from the wall outlet. 3 Install the specified tray. 4 Connect the power cord to download valid engine code for the internal print server. Understanding printer messages 147 Note: Network code may be downloaded while this message appears on the display. The internal print server is a hardware option installed inside the printer. If the printer cannot find a tray...
... printer. • Cancel the current job. Install Tray Try one or more information, contact customer support. Load manual feeder with the correct paper type and size, then it feeds from the wall outlet. 3 Install the specified tray. 4 Connect the power cord to download valid engine code for the internal print server. Understanding printer messages 147 Note: Network code may be downloaded while this message appears on the display. The internal print server is a hardware option installed inside the printer. If the printer cannot find a tray...
User's Guide
Page 155
... Load paper in the specified tray to clear the message. Remove the unsupported device, and then install a supported one or more of the following : • Replace the print cartridge. • Press to clear. • Insert the flash drive. Wait for the message to clear the message and continue printing. Tray Low Load paper in the tray to enter a specific printer feature, setting, or menu that is blocked from your system support person if you need a password number to clear the message. The USB port is using a USB cable connection...
... Load paper in the specified tray to clear the message. Remove the unsupported device, and then install a supported one or more of the following : • Replace the print cartridge. • Press to clear. • Insert the flash drive. Wait for the message to clear the message and continue printing. Tray Low Load paper in the tray to enter a specific printer feature, setting, or menu that is blocked from your system support person if you need a password number to clear the message. The USB port is using a USB cable connection...
User's Guide
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... Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press the arrow buttons until Continue appears, and then press to clear the message and print the job using a different paper tray. • Check tray length and width guides and make sure the paper is properly loaded in the tray. • For Windows users, check the Print Properties settings...
... Cartridge part number unsupported by device Remove the print cartridge, and then install a supported one. 34 Short paper Try one or more of the following: • Load the appropriate paper in the tray. • Press the arrow buttons until Continue appears, and then press to clear the message and print the job using a different paper tray. • Check tray length and width guides and make sure the paper is properly loaded in the tray. • For Windows users, check the Print Properties settings...
User's Guide
Page 159
... press to stop the defragment operation and continue printing. • Format the flash memory. to continue printing. 54 Standard network software error Try one or more of the following: • Press the arrow buttons until Continue appears, and then press • Turn the printer off and then back on to continue printing. 55 Unsupported option in slot is the number of the serial option. Understanding printer messages 159...
... press to stop the defragment operation and continue printing. • Format the flash memory. to continue printing. 54 Standard network software error Try one or more of the following: • Press the arrow buttons until Continue appears, and then press • Turn the printer off and then back on to continue printing. 55 Unsupported option in slot is the number of the serial option. Understanding printer messages 159...
User's Guide
Page 171
... image. 4 Click OK. Solving printing problems Multiple-language PDFs do not print These are running a supported operating system and using a USB port, make sure the network is connected to print in the tray. Contact your printer. Jobs do not print The documents contain unavailable fonts. 1 Open the document you are possible solutions. Troubleshooting 171 MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING • Make sure the internal print server is properly installed and that the status shows Connected. For information regarding tested...
... image. 4 Click OK. Solving printing problems Multiple-language PDFs do not print These are running a supported operating system and using a USB port, make sure the network is connected to print in the tray. Contact your printer. Jobs do not print The documents contain unavailable fonts. 1 Open the document you are possible solutions. Troubleshooting 171 MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING • Make sure the internal print server is properly installed and that the status shows Connected. For information regarding tested...
User's Guide
Page 201
... Check duplex connection 142 Check tray connection 143 checking an unresponsive printer 170 checking device status on Embedded Web Server 167 cleaning exterior of the printer 164 Clearing job accounting statistics 143 Close door or insert cartridge 143 Close finisher side door 143 Confidential print jobs 73 printing for Macintosh users 73 printing for Windows users 73 Confidential Print menu 120 configuration information wireless network 38 configurations printer 10 Configure MP menu 96 configuring port settings 45 conserving supplies 164 contacting Customer Support 189 control panel, printer...
... Check duplex connection 142 Check tray connection 143 checking an unresponsive printer 170 checking device status on Embedded Web Server 167 cleaning exterior of the printer 164 Clearing job accounting statistics 143 Close door or insert cartridge 143 Close finisher side door 143 Confidential print jobs 73 printing for Macintosh users 73 printing for Windows users 73 Confidential Print menu 120 configuration information wireless network 38 configurations printer 10 Configure MP menu 96 configuring port settings 45 conserving supplies 164 contacting Customer Support 189 control panel, printer...
User's Guide
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... display troubleshooting display is blank 170 display shows only diamonds 170 display, printer control panel 13 documents, printing from Macintosh 70 from Windows 70 drawers, paper installing 32 duplex unit installing 33 E Embedded Web Server 167 checking device status 167 does not open 170 setting up e-mail alerts 167 emission notices 190, 191, 193, 194, 195 Enabling Menus 145 Encrypting disk x/y XX% 145 Enter PIN 145 Envelope Enhance 97 envelopes loading 57, 59 tips on using 71 Error reading USB drive 145 Ethernet networking...
... display troubleshooting display is blank 170 display shows only diamonds 170 display, printer control panel 13 documents, printing from Macintosh 70 from Windows 70 drawers, paper installing 32 duplex unit installing 33 E Embedded Web Server 167 checking device status 167 does not open 170 setting up e-mail alerts 167 emission notices 190, 191, 193, 194, 195 Enabling Menus 145 Encrypting disk x/y XX% 145 Enter PIN 145 Envelope Enhance 97 envelopes loading 57, 59 tips on using 71 Error reading USB drive 145 Ethernet networking...
User's Guide
Page 204
... factory defaults, restoring 169 printer hard disk installing 28 printer messages 1565 Emulation error, load emulation option 163 200-282 Paper jam 163 281 paper jam 89 282 paper jam 89 30 Invalid refill, change cartridge 156 31 Replace defective cartridge 156 32 Cartridge part number unsupported by device 156 34 Short paper 156 35 Insufficient memory to support Resource Save feature 157 37 Insufficient memory for Flash Memory Defragment operation 157 37 Insufficient memory to collate job 157 37 Insufficient memory, some held jobs deleted...
... factory defaults, restoring 169 printer hard disk installing 28 printer messages 1565 Emulation error, load emulation option 163 200-282 Paper jam 163 281 paper jam 89 282 paper jam 89 30 Invalid refill, change cartridge 156 31 Replace defective cartridge 156 32 Cartridge part number unsupported by device 156 34 Short paper 156 35 Insufficient memory to support Resource Save feature 157 37 Insufficient memory for Flash Memory Defragment operation 157 37 Insufficient memory to collate job 157 37 Insufficient memory, some held jobs deleted...
User's Guide
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... many failed panel logins 154 Tray Empty 155 Tray Low 155 Tray Missing 155 Unsupported disk 155 Unsupported USB device, please remove 155 Unsupported USB hub, please remove 155 USB drive removed 155 USB/USB 155 View supplies 156 Waiting 156 printer options troubleshooting 2000-sheet tray 175 5-bin mailbox 176 duplex unit 176 envelope feeder 176 flash memory card 177 hard disk with adapter 177 high capacity output expander 176 Internal Solutions Port 177 memory card 177 option not working 174 output expander 176 paper trays 175...
... many failed panel logins 154 Tray Empty 155 Tray Low 155 Tray Missing 155 Unsupported disk 155 Unsupported USB device, please remove 155 Unsupported USB hub, please remove 155 USB drive removed 155 USB/USB 155 View supplies 156 Waiting 156 printer options troubleshooting 2000-sheet tray 175 5-bin mailbox 176 duplex unit 176 envelope feeder 176 flash memory card 177 hard disk with adapter 177 high capacity output expander 176 Internal Solutions Port 177 memory card 177 option not working 174 output expander 176 paper trays 175...
User's Guide
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... menu 108 Toner low 155 Too many failed panel logins 154 transparencies loading 57 tips on using 71 Tray Empty 155 Tray Low 155 Tray Missing 155 tray linking 62 tray unlinking 62 trays linking 61 unlinking 61 troubleshooting checking an unresponsive printer 170 contacting Customer Support 189 solving basic printer problems 170 troubleshooting, display display is blank 170 display shows only diamonds 170 troubleshooting, paper feed message remains after jam is cleared 178 page that jammed does not reprint 178 troubleshooting, print error reading USB drive 171 held jobs...
... menu 108 Toner low 155 Too many failed panel logins 154 transparencies loading 57 tips on using 71 Tray Empty 155 Tray Low 155 Tray Missing 155 tray linking 62 tray unlinking 62 trays linking 61 unlinking 61 troubleshooting checking an unresponsive printer 170 contacting Customer Support 189 solving basic printer problems 170 troubleshooting, display display is blank 170 display shows only diamonds 170 troubleshooting, paper feed message remains after jam is cleared 178 page that jammed does not reprint 178 troubleshooting, print error reading USB drive 171 held jobs...
User's Guide
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Unsupported USB device, please remove 155 Unsupported USB hub, please remove 155 USB drive removed 155 USB port 34 USB/USB 155 Utilities menu 132 V Verify print jobs 73 printing for Macintosh users 73 printing for Windows users 73 View supplies 156 viewing reports 168 W Waiting 156 Windows wireless network installation 38 wired network setup using Windows 43 wired networking using Macintosh 43 Wireless menu 110 wireless network configuration information 38 installation, using Macintosh 40 installation, using Windows 38 X XPS menu 133 Index 207
Unsupported USB device, please remove 155 Unsupported USB hub, please remove 155 USB drive removed 155 USB port 34 USB/USB 155 Utilities menu 132 V Verify print jobs 73 printing for Macintosh users 73 printing for Windows users 73 View supplies 156 viewing reports 168 W Waiting 156 Windows wireless network installation 38 wired network setup using Windows 43 wired networking using Macintosh 43 Wireless menu 110 wireless network configuration information 38 installation, using Macintosh 40 installation, using Windows 38 X XPS menu 133 Index 207