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Table of contents Laser notices xi Safety information xvii Preface xx Definitions v-xx General information 1-1 Maintenance approach 1-1 Options 1-2 Configured models 1-3 Specifications 1-4 Resolution 1-4 Data streams 1-4 Print speed and performance ... 1-20 Tools required 1-20 Acronyms 1-21 Diagnostic information 2-1 Start 2-1 Symptom tables 2-1 Service errors (9xx.xx's 2-1 User status and attendance messages 2-1 Additional information 2-1 Understanding the printer operator panel 2-2 Understanding the menus 2-3 Power-On Self Test (POST) sequence 2-4 Table of contents iii
Table of contents Laser notices xi Safety information xvii Preface xx Definitions v-xx General information 1-1 Maintenance approach 1-1 Options 1-2 Configured models 1-3 Specifications 1-4 Resolution 1-4 Data streams 1-4 Print speed and performance ... 1-20 Tools required 1-20 Acronyms 1-21 Diagnostic information 2-1 Start 2-1 Symptom tables 2-1 Service errors (9xx.xx's 2-1 User status and attendance messages 2-1 Additional information 2-1 Understanding the printer operator panel 2-2 Understanding the menus 2-3 Power-On Self Test (POST) sequence 2-4 Table of contents iii
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... user status messages, user error messages, service checks, and diagnostic aids to verify the repair. The Dell 5210n and 5310n laser printers are letter quality page printers designed to attach to IBM-compatible personal computers and to the correct field replaceable unit (FRU) or ...part. General information The Dell 5210n and 5310n laser printers are available in the following models: Model name Configuration Machine type Dell 5210n Network 4061-210 Dell 5310n Network 4061-410 Maintenance approach The diagnostic information in this manual...
... user status messages, user error messages, service checks, and diagnostic aids to verify the repair. The Dell 5210n and 5310n laser printers are letter quality page printers designed to attach to IBM-compatible personal computers and to the correct field replaceable unit (FRU) or ...part. General information The Dell 5210n and 5310n laser printers are available in the following models: Model name Configuration Machine type Dell 5210n Network 4061-210 Dell 5310n Network 4061-410 Maintenance approach The diagnostic information in this manual...
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...g/m2 (80 lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb bond) Labels... g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to 135 g/m2...28 lb bond)3 1 Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content....
...g/m2 (80 lb) 163 g/m2 (90 lb) 163 g/m2 (100 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 lb bond) Labels... g/m2 (92 lb liner) 260 g/m2 (78 lb liner) Integrated forms Pressuresensitive area (must enter the printer first) 140 to 135 g/m2 140 to 135 g/m2 Paper base (grain long) 75 to 135 g/m2...28 lb bond)3 1 Grain short is preferred for papers over 135 g/m2. 2 Printing label applications on your printer requires a special label fuser cleaner which prevents duplexing. 3 28 lb envelopes are limited to 25% cotton content....
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... lb) 203 g/m2 (125 lb) 199 g/m2 (110 lb) 203 g/m2 (125 lb) Cover 216 g/m2 (80 lb) 216 g/m2 (80 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 25% cotton content. 4 Includes envelopes fed from the multipurpose feeder... only. 5 Information on whether your vinyl label converter has passed the Dell's criteria is preferred for papers over 135 g/m2. 2 Printing label applications on page 1-15. maximum (grain long) Xerographic or business paper Index Bristol Tag...
... lb) 203 g/m2 (125 lb) 199 g/m2 (110 lb) 203 g/m2 (125 lb) Cover 216 g/m2 (80 lb) 216 g/m2 (80 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 25% cotton content. 4 Includes envelopes fed from the multipurpose feeder... only. 5 Information on whether your vinyl label converter has passed the Dell's criteria is preferred for papers over 135 g/m2. 2 Printing label applications on page 1-15. maximum (grain long) Xerographic or business paper Index Bristol Tag...
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...) Card stock-maximum (grain short) Transparencies Integrated forms Labels - upper limit Envelopes Type Xerographic or business paper Index Bristol Tag Cover Index Bristol Tag Cover Laser printer Pressure sensitive area Paper base (grain long) Paper Dual-web paper Polyester Vinyl Sulfite, wood-free or up to 100% cotton bond Finisher media weight...
...) Card stock-maximum (grain short) Transparencies Integrated forms Labels - upper limit Envelopes Type Xerographic or business paper Index Bristol Tag Cover Index Bristol Tag Cover Laser printer Pressure sensitive area Paper base (grain long) Paper Dual-web paper Polyester Vinyl Sulfite, wood-free or up to 100% cotton bond Finisher media weight...
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... side on the Dell Web site at www.dell.com. The laser printing process heats paper to make sure the weight is acceptable for your software application to 36 lb bond) grain long in .), make copies without discoloring, bleeding, or releasing hazardous emissions. Check with chemicals that may contaminate the printer • Preprinted papers...
... side on the Dell Web site at www.dell.com. The laser printing process heats paper to make sure the weight is acceptable for your software application to 36 lb bond) grain long in .), make copies without discoloring, bleeding, or releasing hazardous emissions. Check with chemicals that may contaminate the printer • Preprinted papers...
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...: • To achieve the best possible print quality, use up to 10 envelopes in the multipurpose feeder and 85 envelopes in laser printers. You can print directly on transparencies designed for the envelope feeder as long as the cotton content is available on the transparency used...the stack to withstand temperatures of any envelopes you handle transparencies. Print quality and durability depend on the Dell Web site at www.dell.com. Envelopes with the printer before buying large quantities. Be careful when you are considering using with 100% cotton content must be set...
...: • To achieve the best possible print quality, use up to 10 envelopes in the multipurpose feeder and 85 envelopes in laser printers. You can print directly on transparencies designed for the envelope feeder as long as the cotton content is available on the transparency used...the stack to withstand temperatures of any envelopes you handle transparencies. Print quality and durability depend on the Dell Web site at www.dell.com. Envelopes with the printer before buying large quantities. Be careful when you are considering using with 100% cotton content must be set...
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... edges. Print five sheets of paper. Wait approximately five seconds. 3. When printing on the Dell Web site at www.dell.com. Adhesive material contaminates your printer and could void your printer and cartridge warranties. • Use labels that can cause feeding problems. • Do not... Do not use envelopes that: - Have postage stamps attached. - Have nicked edges or bent corners. - These labels are considering using with laser printers. or 500-sheet drawers. Have any way. - Note: Labels are considering using , check with a slick backing material. • Use full...
... edges. Print five sheets of paper. Wait approximately five seconds. 3. When printing on the Dell Web site at www.dell.com. Adhesive material contaminates your printer and could void your printer and cartridge warranties. • Use labels that can cause feeding problems. • Do not... Do not use envelopes that: - Have postage stamps attached. - Have nicked edges or bent corners. - These labels are considering using with laser printers. or 500-sheet drawers. Have any way. - Note: Labels are considering using , check with a slick backing material. • Use full...
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... the contact. Check the PC drum contact on the photoconductor. Measure the following voltages from connector J22 to printer ground: • Printer Idle J15-5 measures +24 V dc • Printer Printing J15-5 measures +24 V dc If the voltages at CN1 on the system board and at J10-5... HVPS section 5 Printhead assembly Action Check the print cartridge for damage or contamination. The printhead used in the printer does not have a mechanical shutter as previous laser printers. Check the fuse on the cartridge. Check the voltages at J22 on the board for damage, especially the ...
... the contact. Check the PC drum contact on the photoconductor. Measure the following voltages from connector J22 to printer ground: • Printer Idle J15-5 measures +24 V dc • Printer Printing J15-5 measures +24 V dc If the voltages at CN1 on the system board and at J10-5... HVPS section 5 Printhead assembly Action Check the print cartridge for damage or contamination. The printhead used in the printer does not have a mechanical shutter as previous laser printers. Check the fuse on the cartridge. Check the voltages at J22 on the board for damage, especially the ...
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...the sources displayed on the Sensor Test menu. All installed sources are listed. 3. Various sources have different combinations of paper feeds through the printer. The tray empty sensor can be used to cover the pass thru sensor. Diagnostic aids 3-13 See the table below: Tray sensor support... Sensor Test from INPUT TRAY TESTS. 2. INPUT TRAY TESTS Feed Tests (input tray) This test lets the servicer observe the paper path as the laser turns off during this message displays, the servicer can be actuated by source Source Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 Multipurpose tray ...
...the sources displayed on the Sensor Test menu. All installed sources are listed. 3. Various sources have different combinations of paper feeds through the printer. The tray empty sensor can be used to cover the pass thru sensor. Diagnostic aids 3-13 See the table below: Tray sensor support... Sensor Test from INPUT TRAY TESTS. 2. INPUT TRAY TESTS Feed Tests (input tray) This test lets the servicer observe the paper path as the laser turns off during this message displays, the servicer can be actuated by source Source Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 Multipurpose tray ...
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See "Paper support removal" on page 4-7. 2. Remove the redrive cap. Remove the paper support. Press the fuser wiper cover latch, and remove the cover. 6. See "Left door removal" on page 4-6. 4. Remove the two mounting screws (C) from the left door. A 4-20 Service Manual Remove the right cover. See "Redrive cap cover removal" on page 4-9. 3. Remove the left side. Laser cover removal 1. See "Right cover removal" on page 4-6. 5. Remove the screw (A) at the rear of the printer and the larger screw (B) at the front on the right side. 7.
See "Paper support removal" on page 4-7. 2. Remove the redrive cap. Remove the paper support. Press the fuser wiper cover latch, and remove the cover. 6. See "Left door removal" on page 4-6. 4. Remove the two mounting screws (C) from the left door. A 4-20 Service Manual Remove the right cover. See "Redrive cap cover removal" on page 4-9. 3. Remove the left side. Laser cover removal 1. See "Right cover removal" on page 4-6. 5. Remove the screw (A) at the rear of the printer and the larger screw (B) at the front on the right side. 7.
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... plate 4-19 pick rolls, integrated tray autocompensator 4-52 pick tire integrated tray autocompensator pick roll 4-52 MPF 4-63 PIN entering at the printer A-15 entering from the driver A-14 for confidential jobs A-14 power takeoff shaft and spring 4-73 power-on self test (POST) ... 4-6 redrive door 4-8 REGISTRATION 3-4 registration 3-4 relocation kit 7-69 removals bevel gear 4-22 cartridge duct 4-24 covers 4-5 fuser wiper cover assembly 4-5 laser cover 4-20 left and right frame extensions 4-18 left cover handle holder 4-17 left door 4-7 paper support removal 4-6 pass thru plate 4-19 redrive...
... plate 4-19 pick rolls, integrated tray autocompensator 4-52 pick tire integrated tray autocompensator pick roll 4-52 MPF 4-63 PIN entering at the printer A-15 entering from the driver A-14 for confidential jobs A-14 power takeoff shaft and spring 4-73 power-on self test (POST) ... 4-6 redrive door 4-8 REGISTRATION 3-4 registration 3-4 relocation kit 7-69 removals bevel gear 4-22 cartridge duct 4-24 covers 4-5 fuser wiper cover assembly 4-5 laser cover 4-20 left and right frame extensions 4-18 left cover handle holder 4-17 left door 4-7 paper support removal 4-6 pass thru plate 4-19 redrive...
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... KIT,DOC/DSK,PUB,EFS,52/5310N JD308 KIT,DOC/DSK,PUB,EFIGS,52/5310N Heatsinks, Fans and Accessories GG021 ASSY,FAN,MAIN,5210/5310 UK612 FAN,CTRG,TONR,24V,1.68W,5210 Dell Part Description CRU or FRU Toner ... 500-Sheet Paper Tray CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 110V, GSA, 5210N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, DAO, 110V, 5210N CRU ASSEMBLY, Base, SERVICE KIT, PRINTER/PRINTER ACCESSORIES, 110V, CRU 5210N PRINTER/PRINTER ACCESSORIES, LASER, 110V, 5210N CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, GOVERNMENT CRU SERVICES AGENCY, 5210N ASSEMBLY...
... KIT,DOC/DSK,PUB,EFS,52/5310N JD308 KIT,DOC/DSK,PUB,EFIGS,52/5310N Heatsinks, Fans and Accessories GG021 ASSY,FAN,MAIN,5210/5310 UK612 FAN,CTRG,TONR,24V,1.68W,5210 Dell Part Description CRU or FRU Toner ... 500-Sheet Paper Tray CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 110V, GSA, 5210N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, DAO, 110V, 5210N CRU ASSEMBLY, Base, SERVICE KIT, PRINTER/PRINTER ACCESSORIES, 110V, CRU 5210N PRINTER/PRINTER ACCESSORIES, LASER, 110V, 5210N CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, GOVERNMENT CRU SERVICES AGENCY, 5210N ASSEMBLY...
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...) FRU Paper Support FRU Lower Front Cover FRU Left Door Assy (inner and outer assembled), Small access door FRU DEFLECTOR PANEL, Fuser Tansfer Plate FRU Laser Cover (w/ 5 laser cover mounting screws) FRU Main Drive Gear Plastic Gard w/ screw FRU Envlope Feeder Port Cover FRU Left Cover Assy (Inner and Outer)+Screw FRU..., Op panel cable, cover open switch & cable, left & right cable cover, left & right hinge spring) LVPS220 V - DAO For Sherry (5210n) FRU COMPACT DISKETTE, DRIVER, VSTA, PRINTER/PRINTER ACCESSORIES, CRU 5210/5310N Notes CRU : Customer Replaceable Units -
...) FRU Paper Support FRU Lower Front Cover FRU Left Door Assy (inner and outer assembled), Small access door FRU DEFLECTOR PANEL, Fuser Tansfer Plate FRU Laser Cover (w/ 5 laser cover mounting screws) FRU Main Drive Gear Plastic Gard w/ screw FRU Envlope Feeder Port Cover FRU Left Cover Assy (Inner and Outer)+Screw FRU..., Op panel cable, cover open switch & cable, left & right cable cover, left & right hinge spring) LVPS220 V - DAO For Sherry (5210n) FRU COMPACT DISKETTE, DRIVER, VSTA, PRINTER/PRINTER ACCESSORIES, CRU 5210/5310N Notes CRU : Customer Replaceable Units -
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...CBL,USB,10FT,PTR Documentation FD838 HD629 PLCMT,STUP,EFIGS,5210N KIT,DOC/DSK,PUB,EFS,52/5310N Dell Part Description Toner Cartridge, 10K Use/RTN toner 500-Sheet Paper Tray & Drawer Combo Duplex... CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, GOVERNMENT CRU SERVICES AGENCY, 5310N ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 220V, GSA, 5310N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 110V, GSA, 5310N CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, 5310N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, DAO, 110V, 5310N CRU ASSEMBLY, Base, SERVICE KIT, PRINTER/PRINTER ACCESSORIES,...
...CBL,USB,10FT,PTR Documentation FD838 HD629 PLCMT,STUP,EFIGS,5210N KIT,DOC/DSK,PUB,EFS,52/5310N Dell Part Description Toner Cartridge, 10K Use/RTN toner 500-Sheet Paper Tray & Drawer Combo Duplex... CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, GOVERNMENT CRU SERVICES AGENCY, 5310N ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 220V, GSA, 5310N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, 110V, GSA, 5310N CRU PRINTER/PRINTER ACCESSORIES, LASER, 110V, 5310N CRU ASSEMBLY, Base, PRINTER/PRINTER ACCESSORIES, DAO, 110V, 5310N CRU ASSEMBLY, Base, SERVICE KIT, PRINTER/PRINTER ACCESSORIES,...
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...Front Cover FRU Left Door Assy (inner and outer assembled), Small access door FRU DEFLECTOR PANEL, Fuser Tansfer Plate FRU Laser Cover (w/ 5 laser cover mounting screws) FRU Main Drive Gear Plastic Gard w/ screw FRU Envlope Feeder Port Cover CRU Left Cover Assy ...ENET,5210N/5310N GIGABIT ETHERNET CARD, 52/5310N (option item). EMEA - DAO - Chablis FRU Low Voltage Power Supply-220 V - a part that can be replaced by onsite technician. Chablis FRU UP434 CDSK,DRVR,VSTA,PTR,5210/5310N COMPACT DISKETTE, DRIVER, VSTA, PRINTER/PRINTER ACCESSORIES, CRU 5210/5310N Notes CRU...
...Front Cover FRU Left Door Assy (inner and outer assembled), Small access door FRU DEFLECTOR PANEL, Fuser Tansfer Plate FRU Laser Cover (w/ 5 laser cover mounting screws) FRU Main Drive Gear Plastic Gard w/ screw FRU Envlope Feeder Port Cover CRU Left Cover Assy ...ENET,5210N/5310N GIGABIT ETHERNET CARD, 52/5310N (option item). EMEA - DAO - Chablis FRU Low Voltage Power Supply-220 V - a part that can be replaced by onsite technician. Chablis FRU UP434 CDSK,DRVR,VSTA,PTR,5210/5310N COMPACT DISKETTE, DRIVER, VSTA, PRINTER/PRINTER ACCESSORIES, CRU 5210/5310N Notes CRU...