Manual
Page 21
... supply is working properly. Your resolution and/or refresh rate may be too long. Troubleshooting General Problems Q: The OSD menu does not display a " " on a channel where a computer is on. ! Make sure you are connected prop- A: DKVM-16 updates " " every 2 seconds. A: ! A: ! Lower your cable may be extremely high, or your refresh rate and...
... supply is working properly. Your resolution and/or refresh rate may be too long. Troubleshooting General Problems Q: The OSD menu does not display a " " on a channel where a computer is on. ! Make sure you are connected prop- A: DKVM-16 updates " " every 2 seconds. A: ! A: ! Lower your cable may be extremely high, or your refresh rate and...
Manual
Page 22
...make sure that the mouse is directly plugged into the cmoputers. ! Check to a DKVM-16. Q: The computer boots up correctly, but use only 101, 102, or 104-key keyboards. ! Rebooting is a problem with your computer/motherboard documentation to the correct ports. ! Make sure the power ..., but the keyboard does not work. Make sure that the PS/2 mouse port (or IRQ) is enabled. ! Troubleshooting (Continued) Keyboard Problems Q: The keyboard is not detected or a keyboard error is reported during boot up. A: ! This applies to make sure that they are...
...make sure that the mouse is directly plugged into the cmoputers. ! Check to a DKVM-16. Q: The computer boots up correctly, but use only 101, 102, or 104-key keyboards. ! Rebooting is a problem with your computer/motherboard documentation to the correct ports. ! Make sure the power ..., but the keyboard does not work. Make sure that the PS/2 mouse port (or IRQ) is enabled. ! Troubleshooting (Continued) Keyboard Problems Q: The keyboard is not detected or a keyboard error is reported during boot up. A: ! This applies to make sure that they are...
Manual
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...I do? A: Switch the console port to another, mouse movement is correct. 23 A serial-only mouse with Computers Using Serial Mouse Output Note: The DKVM-16 has integrated mouse conversion technology. Troubleshooting (Continued) Q: The computer boots up correctly, but the mouse does not work. If the mouse pointer still ...does not move, then either your PS/2 mouse port or the mouse itself has a problem. ! Make sure that they are connected prop- Make sure that the power adapter is plugged in and is connected properly to make sure ...
...I do? A: Switch the console port to another, mouse movement is correct. 23 A serial-only mouse with Computers Using Serial Mouse Output Note: The DKVM-16 has integrated mouse conversion technology. Troubleshooting (Continued) Q: The computer boots up correctly, but the mouse does not work. If the mouse pointer still ...does not move, then either your PS/2 mouse port or the mouse itself has a problem. ! Make sure that they are connected prop- Make sure that the power adapter is plugged in and is connected properly to make sure ...
Manual
Page 24
Problems with the Power Supply Q: The power switch is off or remove the power adapter from the power adapter and the PC's PS/2 port. A: The DKVM-16 draws power from the switch. Some PC's PS/2 port can support enough power for the switch. Make sure that the mouse ...do not turn the power switch off or the power adapter is a Microsoft® Intellimouse® or Microsoft® Intellimouse® Explorer®. ! The DKVM-16 does not support special wheel functions of certain mice. A: ! Troubleshooting (Continued) Q: The wheel on the mouse does not work on laptops) are...
Problems with the Power Supply Q: The power switch is off or remove the power adapter from the power adapter and the PC's PS/2 port. A: The DKVM-16 draws power from the switch. Some PC's PS/2 port can support enough power for the switch. Make sure that the mouse ...do not turn the power switch off or the power adapter is a Microsoft® Intellimouse® or Microsoft® Intellimouse® Explorer®. ! The DKVM-16 does not support special wheel functions of certain mice. A: ! Troubleshooting (Continued) Q: The wheel on the mouse does not work on laptops) are...