HP Client Manager 6.1
Page 3
... of client-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives, CPUs, and monitors. Note: This requires HPCM 6.1 SP1. BIOS Flash: HPCM can be used to change the BIOS settings...computers. Normally, a SoftPaq would be downloaded to each client computer to pause the boot process in Figure 2. You can press the F10 key to the HPCM Server for display. HPCM can use it to see where installation failed. Manage HP ProtectTools enabled clients: Identify and inventory ...
... of client-side events, such as a chassis intrusion, disk drive error, battery status, thermal changes, and "walking assets" such as new or missing PCs, memory, battery, disk drives, CPUs, and monitors. Note: This requires HPCM 6.1 SP1. BIOS Flash: HPCM can be used to change the BIOS settings...computers. Normally, a SoftPaq would be downloaded to each client computer to pause the boot process in Figure 2. You can press the F10 key to the HPCM Server for display. HPCM can use it to see where installation failed. Manage HP ProtectTools enabled clients: Identify and inventory ...
HP Client Manager 6.1
Page 4
... an easy method to include non-HP computers. Manually changing BIOS settings using the F10 key. To better understand the capabilities of HPCM and how it clear that the key benefit of customizable reporting tools so you 'll be displayed locally on computer components and ...set of HPCM is dynamically created that can display exactly the information you are currently available via F10 Setup on newer desktops and workstations (notebooks coming soon) 4 These capabilities make it works, you need to the HP Instant Support knowledgebase for delivery to be much more information...
... an easy method to include non-HP computers. Manually changing BIOS settings using the F10 key. To better understand the capabilities of HPCM and how it clear that the key benefit of customizable reporting tools so you 'll be displayed locally on computer components and ...set of HPCM is dynamically created that can display exactly the information you are currently available via F10 Setup on newer desktops and workstations (notebooks coming soon) 4 These capabilities make it works, you need to the HP Instant Support knowledgebase for delivery to be much more information...
HP ProtectTools: Authentication technologies and suitability to task
Page 4
... authentication A Trusted Platform Module (TPM) is required. Upon successful authentication, the BIOS will prompt the user for HP ProtectTools adds a further layer of protection 2 Public Key Infrastructure (PKI): Technology that use the TPM to protect sensitive data, stronger authentication is a cryptographic security chip embedded in order to validate the authentication data... to the platform. HP ProtectTools technology builds on industry standards set a pre-boot user authentication policy utilizing the TPM and the user's TPM basic user key password.
... authentication A Trusted Platform Module (TPM) is required. Upon successful authentication, the BIOS will prompt the user for HP ProtectTools adds a further layer of protection 2 Public Key Infrastructure (PKI): Technology that use the TPM to protect sensitive data, stronger authentication is a cryptographic security chip embedded in order to validate the authentication data... to the platform. HP ProtectTools technology builds on industry standards set a pre-boot user authentication policy utilizing the TPM and the user's TPM basic user key password.
HP ProtectTools: Authentication technologies and suitability to task
Page 5
...systems. This feature is important in possession of the USB token and know the secret PIN unique to that even with Public Key Infrastructure (PKI) deployments in manageability costs Require deployment of a smart card reader General implementation requires expensive PKI infrastructure USB token ...amount of smart cards can be detected and steps can be used to authenticate on devices). Unlike passwords, loss of user credentials and keys. 5 With USB token authentication, unauthorized access can be taken to prevent access to authentication devices that use only a single factor....
...systems. This feature is important in possession of the USB token and know the secret PIN unique to that even with Public Key Infrastructure (PKI) deployments in manageability costs Require deployment of a smart card reader General implementation requires expensive PKI infrastructure USB token ...amount of smart cards can be detected and steps can be used to authenticate on devices). Unlike passwords, loss of user credentials and keys. 5 With USB token authentication, unauthorized access can be taken to prevent access to authentication devices that use only a single factor....
HP ProtectTools: Authentication technologies and suitability to task
Page 7
... be controlled and therefore Virtual tokens should not be read. 7 Utilizing two or more traits to authenticate the user. Diskettes 3. USB drive keys Once a token has been created, Credential Manager for individual users to the system. What the person knows, what the person has and who... the person is generated on HP Client PC's with each of Virtual tokens on a USB drive key, and configure Credential Manager for No No authentication4 Pre-boot Authentication on HP Yes Yes clients 5 Drivelock protection ...
... be controlled and therefore Virtual tokens should not be read. 7 Utilizing two or more traits to authenticate the user. Diskettes 3. USB drive keys Once a token has been created, Credential Manager for individual users to the system. What the person knows, what the person has and who... the person is generated on HP Client PC's with each of Virtual tokens on a USB drive key, and configure Credential Manager for No No authentication4 Pre-boot Authentication on HP Yes Yes clients 5 Drivelock protection ...
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 22
...system functions when pressed in combination with the fn key, the function keys f3, f4, and f8 through f11 perform additional tasks as hotkeys. caps lock key Enables caps lock and turns on the num lock light. Windows applications key Displays a shortcut menu for items beneath the pointer.... Maintenance and Service Guide 1-15 fn key Executes frequently used like an external numeric keypad. num lock key Enables numeric lock, turns on the embedded numeric keypad,...
...system functions when pressed in combination with the fn key, the function keys f3, f4, and f8 through f11 perform additional tasks as hotkeys. caps lock key Enables caps lock and turns on the num lock light. Windows applications key Displays a shortcut menu for items beneath the pointer.... Maintenance and Service Guide 1-15 fn key Executes frequently used like an external numeric keypad. num lock key Enables numeric lock, turns on the embedded numeric keypad,...
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 27
...; Keyboard ■ Memory module ■ Mini PCI communications devices ■ PC Card ■ Pointing stick ■ TouchPad ■ Trusted platform module (TPM) security module Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm (3-inch) clearance on the left and right...temperature conditions exist. Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. 1-20 Maintenance and Service Guide The notebook uses an electric fan for disassembly steps. These conditions are affected by a temperature ...
...; Keyboard ■ Memory module ■ Mini PCI communications devices ■ PC Card ■ Pointing stick ■ TouchPad ■ Trusted platform module (TPM) security module Ä CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm (3-inch) clearance on the left and right...temperature conditions exist. Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. 1-20 Maintenance and Service Guide The notebook uses an electric fan for disassembly steps. These conditions are affected by a temperature ...
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 29
Open Computer Setup by turning on or restarting the notebook. Use the arrow keys to the Computer Setup menu, press esc. 2. Open Computer Setup by turning on or restarting the notebook. Your preferences are accessed from the File, Security, Tools, and Advanced menus. 1. Select the Restore Defaults check box. 2-2 Maintenance and Service Guide Select...
Open Computer Setup by turning on or restarting the notebook. Use the arrow keys to the Computer Setup menu, press esc. 2. Open Computer Setup by turning on or restarting the notebook. Your preferences are accessed from the File, Security, Tools, and Advanced menus. 1. Select the Restore Defaults check box. 2-2 Maintenance and Service Guide Select...
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 33
... in the system. ■ Set the boot order. ■ Swap the functions of the fn key and left ctrl key. ■ Enable/Disable multiple pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.) ■ Enable/... from a bootable hard drive, diskette drive diskette, or CD, CD-RW, or DVD inserted into a drive connected by a USB connector to the notebook or to an optional docking device. ■ Select a parallel port mode: EPP (Enhanced Parallel Port), standard, bidirectional, or ECP (Enhanced Capabilities Port...
... in the system. ■ Set the boot order. ■ Swap the functions of the fn key and left ctrl key. ■ Enable/Disable multiple pointing devices at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.) ■ Enable/... from a bootable hard drive, diskette drive diskette, or CD, CD-RW, or DVD inserted into a drive connected by a USB connector to the notebook or to an optional docking device. ■ Select a parallel port mode: EPP (Enhanced Parallel Port), standard, bidirectional, or ECP (Enhanced Capabilities Port...
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 53
Y Replace system board. board. Y Replace internal keyboard or cable. Y Keyboard Done operating Done properly? Connect notebook to good external key- N Replace system board. 2-26 Maintenance and Service Guide N External device works? Reseat internal keyboard connector (if applicable). erly. N Keyboard operating properly? Troubleshooting Flowchart 2.18-Nonfunctioning Keyboard Keyboard not operating prop-
Y Replace system board. board. Y Replace internal keyboard or cable. Y Keyboard Done operating Done properly? Connect notebook to good external key- N Replace system board. 2-26 Maintenance and Service Guide N External device works? Reseat internal keyboard connector (if applicable). erly. N Keyboard operating properly? Troubleshooting Flowchart 2.18-Nonfunctioning Keyboard Keyboard not operating prop-
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 57
...while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the system BIOS currently installed. To use the arrow keys to select File > Ignore changes and exit. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing ... by opening Computer Setup. To exit Computer Setup, use Computer Setup for your computer, collect the following information: ■ The product category is Notebook. ■ The product family name and series number are already in Microsoft Windows) or by turning on the bottom of the computer. Use the...
...while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the system BIOS currently installed. To use the arrow keys to select File > Ignore changes and exit. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing ... by opening Computer Setup. To exit Computer Setup, use Computer Setup for your computer, collect the following information: ■ The product category is Notebook. ■ The product family name and series number are already in Microsoft Windows) or by turning on the bottom of the computer. Use the...
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 61
...product being updated. Press and hold the power switch, for at least 5 seconds to force the notebook to turn on the nonfunctioning notebook keyboard until the caps lock light blinks. Release the Windows logo key + B. This situation can be in contiguous sectors. Then repeat the BIOS recovery procedure. 3-6 ...is docked in the root directory of the diskette and must be forced on a non-functioning notebook by turning on the notebook while pressing and holding the Windows logo key + B on the notebook and wait for the caps lock light to program the image into flash memory. The BIOS ...
...product being updated. Press and hold the power switch, for at least 5 seconds to force the notebook to turn on the nonfunctioning notebook keyboard until the caps lock light blinks. Release the Windows logo key + B. This situation can be in contiguous sectors. Then repeat the BIOS recovery procedure. 3-6 ...is docked in the root directory of the diskette and must be forced on a non-functioning notebook by turning on the notebook while pressing and holding the Windows logo key + B on the notebook and wait for the caps lock light to program the image into flash memory. The BIOS ...
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 192
Index A adjustable notebook stand, spare part number 4-12, 4-15 Advanced Docking Station, HP, spare part number 4-12, 4-15 arrow keys 1-15 audio troubleshooting 2-23 audio-in jack location 1-9 pin assignments A-2 audio-out jack location 1-9 pin assignments A-1 B base enclosure cover location 1-19 spare part number 4-18 ... location 1-7 removal 6-10 spare part number 4-9, 4-15, 6-10 bottom components 1-18 button board removal 6-38 spare part number 4-5, 4-17, 6-38 C cables, service considerations 5-2 caps lock key 1-15 Maintenance and Service Guide Index-1
Index A adjustable notebook stand, spare part number 4-12, 4-15 Advanced Docking Station, HP, spare part number 4-12, 4-15 arrow keys 1-15 audio troubleshooting 2-23 audio-in jack location 1-9 pin assignments A-2 audio-out jack location 1-9 pin assignments A-1 B base enclosure cover location 1-19 spare part number 4-18 ... location 1-7 removal 6-10 spare part number 4-9, 4-15, 6-10 bottom components 1-18 button board removal 6-38 spare part number 4-5, 4-17, 6-38 C cables, service considerations 5-2 caps lock key 1-15 Maintenance and Service Guide Index-1
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 194
... power 2-10, 2-12, 2-13 no video 2-14, 2-15 nonfunctioning device 2-25 nonfunctioning docking device 2-16 nonfunctioning keyboard 2-26 nonfunctioning pointing device 2-27 fn key 1-15 front components 1-6 function keys 1-15 G grounding equipment and methods 5-7 H hard drive OS loading problems 2-18 precautions 5-3 removal 6-6 spare part numbers 4-9, 4-18, 4-20, 6-6 specifications ...removal 6-18 spare part numbers 4-3, 4-16, 4-17, 6-18 troubleshooting 2-26 keyboard components 1-14 keyboard cover removal 6-16 spare part number 4-3, 4-18, 6-16 keypad keys 1-15 Maintenance and Service Guide Index-3
... power 2-10, 2-12, 2-13 no video 2-14, 2-15 nonfunctioning device 2-25 nonfunctioning docking device 2-16 nonfunctioning keyboard 2-26 nonfunctioning pointing device 2-27 fn key 1-15 front components 1-6 function keys 1-15 G grounding equipment and methods 5-7 H hard drive OS loading problems 2-18 precautions 5-3 removal 6-6 spare part numbers 4-9, 4-18, 4-20, 6-6 specifications ...removal 6-18 spare part numbers 4-3, 4-16, 4-17, 6-18 troubleshooting 2-26 keyboard components 1-14 keyboard cover removal 6-16 spare part number 4-3, 4-18, 6-16 keypad keys 1-15 Maintenance and Service Guide Index-3
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 195
... modem jack, pin assignments A-4 modem, troubleshooting 2-28 monitor port location 1-13 pin assignments A-3 N network jack, pin assignments A-5 network, troubleshooting 2-28 nonfunctioning device, troubleshooting 2-16, 2-25 notebook feet illustrated 4-10 locations 6-9 notebook specifications 7-1 num lock key 1-15 O optical drive OS loading problems 2-22 precautions 5-3 P packing precautions 5-5 PC Card slot 1-9 Index-4 Maintenance and Service Guide
... modem jack, pin assignments A-4 modem, troubleshooting 2-28 monitor port location 1-13 pin assignments A-3 N network jack, pin assignments A-5 network, troubleshooting 2-28 nonfunctioning device, troubleshooting 2-16, 2-25 notebook feet illustrated 4-10 locations 6-9 notebook specifications 7-1 num lock key 1-15 O optical drive OS loading problems 2-22 precautions 5-3 P packing precautions 5-5 PC Card slot 1-9 Index-4 Maintenance and Service Guide
HP Compaq nc4200 Notebook PC - Maintenance and Service Guide
Page 197
Index notebook 7-1 system DMA 7-6 static shielding materials 5-8 S-Video-out jack location 1-13 pin assignments A-6 system board removal 6-54 spare part number 4-7, 4-17, 6-54 system DMA 7-6 system memory ... 2-10 video 2-14 U Universal Serial Bus (USB) port location 1-9, 1-11, 1-13 pin assignments A-2 V vents 1-10, 1-17, 1-19 video troubleshooting 2-14 volume buttons 1-17 W Windows applications key 1-15 Windows logo key 1-15 wireless button 1-11 wireless light 1-6 workstation precautions 5-6 Index-6 Maintenance and Service Guide
Index notebook 7-1 system DMA 7-6 static shielding materials 5-8 S-Video-out jack location 1-13 pin assignments A-6 system board removal 6-54 spare part number 4-7, 4-17, 6-54 system DMA 7-6 system memory ... 2-10 video 2-14 U Universal Serial Bus (USB) port location 1-9, 1-11, 1-13 pin assignments A-2 V vents 1-10, 1-17, 1-19 video troubleshooting 2-14 volume buttons 1-17 W Windows applications key 1-15 Windows logo key 1-15 wireless button 1-11 wireless light 1-6 workstation precautions 5-6 Index-6 Maintenance and Service Guide
HP Compaq nc4200 Notebook PC Software Overview
Page 4
... for HP computers are not supported on the SSCD. Limited support is in English, French, Italian, German, Spanish, and Japanese. Key drivers and utilities for SP2 TI Cardbus Driver HP Compaq nc8000 HP Compaq nc6100 N/A 1.00 A N/A N/A N/A 2.00 A 9.00 A 1.00 B 6.11 D (CD) N/A N/A 1.4.2 7.5 D N/A 1....NT Workstation 4.0 and Windows 98 Microsoft Windows NT Workstation and Windows 98 are included on the HP Compaq nc4200 models. Software delivery Delivery methods for software updates available for HP commercial computers include: • ...notebook, desktop, and workstation computers.
... for HP computers are not supported on the SSCD. Limited support is in English, French, Italian, German, Spanish, and Japanese. Key drivers and utilities for SP2 TI Cardbus Driver HP Compaq nc8000 HP Compaq nc6100 N/A 1.00 A N/A N/A N/A 2.00 A 9.00 A 1.00 B 6.11 D (CD) N/A N/A 1.4.2 7.5 D N/A 1....NT Workstation 4.0 and Windows 98 Microsoft Windows NT Workstation and Windows 98 are included on the HP Compaq nc4200 models. Software delivery Delivery methods for software updates available for HP commercial computers include: • ...notebook, desktop, and workstation computers.
HP Compaq nc4200 Notebook PC Software Overview
Page 8
... Assistant ; Support Software CD ; Support Software CD ; Support Software CD ; If this password is inaccessible. Website HP Compaq nc business notebooks include three Quick Launch buttons designed to provide one-touch access to commonly used features including: • QuickLock-Engages OS ... Support Software CD ; Key features include: • Show which integrated wireless devices are restricted from modifying DriveLock. Website HP provides data and system file protection software preloaded on the nc4200 notebook with Local Recovery for HP Business PCs from Windows system tray ...
... Assistant ; Support Software CD ; Support Software CD ; Support Software CD ; If this password is inaccessible. Website HP Compaq nc business notebooks include three Quick Launch buttons designed to provide one-touch access to commonly used features including: • QuickLock-Engages OS ... Support Software CD ; Key features include: • Show which integrated wireless devices are restricted from modifying DriveLock. Website HP provides data and system file protection software preloaded on the nc4200 notebook with Local Recovery for HP Business PCs from Windows system tray ...
HP Compaq notebook single image white paper
Page 7
Table 2 ROM versions Portable family HP Compaq nc6100 HP Compaq nc6200 HP Compaq nc8200 Current ROM version F.02 F.03 F.04 A... the HP Utilities. 7. Appendix A: System ROM versions Determining the ROM version using the down arrow key to highlight View System Information and press Enter. Scroll down using Setup Note The ROM versions listed in...appendix. Press F10 when the block cursor displays. 2. If Diagnostics for Windows by clicking on the notebook PC, the following steps can be used to determine the system ROM version. The System Information prompt appears. 3. ...
Table 2 ROM versions Portable family HP Compaq nc6100 HP Compaq nc6200 HP Compaq nc8200 Current ROM version F.02 F.03 F.04 A... the HP Utilities. 7. Appendix A: System ROM versions Determining the ROM version using the down arrow key to highlight View System Information and press Enter. Scroll down using Setup Note The ROM versions listed in...appendix. Press F10 when the block cursor displays. 2. If Diagnostics for Windows by clicking on the notebook PC, the following steps can be used to determine the system ROM version. The System Information prompt appears. 3. ...
HP Compaq notebook single image white paper
Page 8
...1. HP System Information window appears which includes the System BIOS information. Creating a ROMPaq diskette Download the ROMPaq SoftPaq from http://www.compaq.com/support/files/portables/us/index.html After downloading the appropriate SoftPaq from the HP website, follow the instructions on the X in...of the ROM version and compare it to listings in Table 2. 3. Press Enter to ROMPaq screen. 4. Press Fn (Function) and Esc (Escape) keys simultaneously. 2. Press Enter to external power. 2. Make note of the ROM version and compare it to listings in Table 2. 3. Click Start→...
...1. HP System Information window appears which includes the System BIOS information. Creating a ROMPaq diskette Download the ROMPaq SoftPaq from http://www.compaq.com/support/files/portables/us/index.html After downloading the appropriate SoftPaq from the HP website, follow the instructions on the X in...of the ROM version and compare it to listings in Table 2. 3. Press Enter to ROMPaq screen. 4. Press Fn (Function) and Esc (Escape) keys simultaneously. 2. Press Enter to external power. 2. Make note of the ROM version and compare it to listings in Table 2. 3. Click Start→...