HP Client Manager 6.1
Page 3
... HPCM Server. With HPCM, SoftPaq installation can also monitor the status of these events using one of the pre-configured reports. • Diagnostic information: Client diagnostics are returned from each client machine and installed separately. BIOS Flash: HPCM can automatically and remotely update the BIOS on client computers. HPCM can be configured to upgrade the BIOS firmware on any client computer. Note: This requires HPCM 6.1 SP1. Change BIOS settings: When booting a computer...
... HPCM Server. With HPCM, SoftPaq installation can also monitor the status of these events using one of the pre-configured reports. • Diagnostic information: Client diagnostics are returned from each client machine and installed separately. BIOS Flash: HPCM can automatically and remotely update the BIOS on client computers. HPCM can be configured to upgrade the BIOS firmware on any client computer. Note: This requires HPCM 6.1 SP1. Change BIOS settings: When booting a computer...
HP Client Manager 6.1
Page 4
.... - Connect to an HP Support Representative through an Active Chat session if needed to receiving hardware alerts at www.altiris.com/eval. Furthermore, HPCM provides a rich set most BIOS settings that checks your HP client computers. Manually changing BIOS settings using the F10 key. BIOS date, version number, SysID, etc. • Improved BIOS Settings Wizard lets you remotely set of your HP client computers, rapidly making changes to client computer system software...
.... - Connect to an HP Support Representative through an Active Chat session if needed to receiving hardware alerts at www.altiris.com/eval. Furthermore, HPCM provides a rich set most BIOS settings that checks your HP client computers. Manually changing BIOS settings using the F10 key. BIOS date, version number, SysID, etc. • Improved BIOS Settings Wizard lets you remotely set of your HP client computers, rapidly making changes to client computer system software...
HP Compaq dx7200 and dc7600 Series Personal Computers Service Reference Card (1st Edition)
Page 1
... Device Security - Enable/disable serial/parallel/USB ports, system audio, NIC (some models) - ACPI S3 support; Power-On Options - Enable/disable SetUp Browse Mode; BIOS Power-On - Onboard Devices - Lists currently installed PCI devices and IRQ settings. Num Lock State; PCI VGA Configuration - If the system BIOS image is Separate IDE Control- Turn on power to turn on rebooting to select a one blink every second. To establish a password: 1. If you are installed). S. Lists product name, processor type/speed/stepping, cache size, installed memory...
... Device Security - Enable/disable serial/parallel/USB ports, system audio, NIC (some models) - ACPI S3 support; Power-On Options - Enable/disable SetUp Browse Mode; BIOS Power-On - Onboard Devices - Lists currently installed PCI devices and IRQ settings. Num Lock State; PCI VGA Configuration - If the system BIOS image is Separate IDE Control- Turn on power to turn on rebooting to select a one blink every second. To establish a password: 1. If you are installed). S. Lists product name, processor type/speed/stepping, cache size, installed memory...
HP Compaq dx7200 and dc7600 Series Personal Computers Service Reference Card (1st Edition)
Page 2
... unauthorized access to the Hardware Reference Guide on pin 2. 4. To change "SATA devices 3. Shut down (Power down) the system and disconnect the power cord from removable media Boot Control drives. Replace the chassis cover and reconnect the power cord. Kensington CableLock Provision Inhibits access to bypass the Smart Cover Lock and open the computer. Remove suspected expansion card, reboot. 3. Clear CMOS memory, reboot. 4. Replace system board. 103-System Board Failure none DMA, timers 1. Run Setup (F10). 2. Reseat graphics card. 2. As soon as the computer starts...
... unauthorized access to the Hardware Reference Guide on pin 2. 4. To change "SATA devices 3. Shut down (Power down) the system and disconnect the power cord from removable media Boot Control drives. Replace the chassis cover and reconnect the power cord. Kensington CableLock Provision Inhibits access to bypass the Smart Cover Lock and open the computer. Remove suspected expansion card, reboot. 3. Clear CMOS memory, reboot. 4. Replace system board. 103-System Board Failure none DMA, timers 1. Run Setup (F10). 2. Reseat graphics card. 2. As soon as the computer starts...
HP Compaq Business PC dx7200 MT Illustrated Parts Map, 1st Edition
Page 2
... an option ROM Hard Drive Green Blinking Hard drive activity *Blinking codes are repeated after fifth iteration but LEDs continue until problem is necessary to clear the CMOS memory using switch SW50. Locate the header and jumper labeled E49. 4. Replace the access panel. 6. Allow the operating system to start. Refer to the Desktop Management Guide and the Computer Setup (F10) Utility Guide for PCI 12 Mouse 13 Coprocessor 14 Primary ATA (IDE) Controller Computer Diagnostic LEDs (on front of computer) LED Color LED/Beep Activity State/Message Power...
... an option ROM Hard Drive Green Blinking Hard drive activity *Blinking codes are repeated after fifth iteration but LEDs continue until problem is necessary to clear the CMOS memory using switch SW50. Locate the header and jumper labeled E49. 4. Replace the access panel. 6. Allow the operating system to start. Refer to the Desktop Management Guide and the Computer Setup (F10) Utility Guide for PCI 12 Mouse 13 Coprocessor 14 Primary ATA (IDE) Controller Computer Diagnostic LEDs (on front of computer) LED Color LED/Beep Activity State/Message Power...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 10
... turned on. Click Start > All Programs > Accessories > Command Prompt. 2. The following HP software may also be on selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools ■ Software Support Management tools 1-2 390812-001 Service Reference Guide, dx7200 Click Start > All Programs > Accessories > System Tools > Backup. 2. Installing the Operating System 1.2 Transferring Files and Settings Use...
... turned on. Click Start > All Programs > Accessories > Command Prompt. 2. The following HP software may also be on selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools ■ Software Support Management tools 1-2 390812-001 Service Reference Guide, dx7200 Click Start > All Programs > Accessories > System Tools > Backup. 2. Installing the Operating System 1.2 Transferring Files and Settings Use...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 14
... Disabled to 30 days); You can set the system to: ❏ always Quick Boot (default); ❏ periodically Full Boot (from every 1 to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or USB flash media devices. ■ Enable Quick Boot, which is displayed each time the system is turned on or restarted. ■ Enter...
... Disabled to 30 days); You can set the system to: ❏ always Quick Boot (default); ❏ periodically Full Boot (from every 1 to change , or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ■ Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or USB flash media devices. ■ Enable Quick Boot, which is displayed each time the system is turned on or restarted. ■ Enter...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
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...Save Changes and Saves changes to a formatted 1.44-MB diskette, a USB flash media device, or a diskette-like device. Flash System ROM Allows you to set to select a drive containing a new BIOS. Setup Utilities and Diagnostics Features 2.2.2 Computer Setup Menu Heading Option Description File System Information Lists: • Product name • SKU number (some models) • Processor type/speed/stepping • Cache size (L1/L2) (dual core processors have this listed twice) • Total installed memory size, speed, and operating mode (Single Channel, Dual Channel...
...Save Changes and Saves changes to a formatted 1.44-MB diskette, a USB flash media device, or a diskette-like device. Flash System ROM Allows you to set to select a drive containing a new BIOS. Setup Utilities and Diagnostics Features 2.2.2 Computer Setup Menu Heading Option Description File System Information Lists: • Product name • SKU number (some models) • Processor type/speed/stepping • Cache size (L1/L2) (dual core processors have this listed twice) • Total installed memory size, speed, and operating mode (Single Channel, Dual Channel...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 27
... is the default mode if no keys are available on the Documentation and Diagnostics CD for your language unless you want to test your specific keyboard. 6. Asset Control-Shows asset tag, system serial number, and processor information. Communication-Shows information about the system board, processor, chassis, and BIOS, plus USB and network controller information. System-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus internal speaker and PCI bus...
... is the default mode if no keys are available on the Documentation and Diagnostics CD for your language unless you want to test your specific keyboard. 6. Asset Control-Shows asset tag, system serial number, and processor information. Communication-Shows information about the system board, processor, chassis, and BIOS, plus USB and network controller information. System-Shows information about the computer parallel (LPT) and serial (COM) port settings, plus internal speaker and PCI bus...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 43
...; Wake on the hard drive. 3.4.6 World Wide Web Site When making the transition to new or revised operating systems, it is important to implement the support software designed for four seconds. Ä CAUTION: Do not use the power button to turn off the computer unless the system is different from http://www.hp.com/support. The Web site contains the latest device drivers, utilities, and flashable ROM images needed...
...; Wake on the hard drive. 3.4.6 World Wide Web Site When making the transition to new or revised operating systems, it is important to implement the support software designed for four seconds. Ä CAUTION: Do not use the power button to turn off the computer unless the system is different from http://www.hp.com/support. The Web site contains the latest device drivers, utilities, and flashable ROM images needed...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 177
.... ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must be the default VGA source in Computer (F10) Setup. ■ Press and hold any key. If the system beeps, then the keyboard is connected into the monitor connector on some models) connected between the NIC and the riser/system board? Service Reference Guide, dx7200 390812-001 D-1
.... ■ If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must be the default VGA source in Computer (F10) Setup. ■ Press and hold any key. If the system beeps, then the keyboard is connected into the monitor connector on some models) connected between the NIC and the riser/system board? Service Reference Guide, dx7200 390812-001 D-1
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 178
... up . Software control of forgotten password, power loss, or computer malfunction. Press and hold down and you will not move using Computer Setup. 2. Computer will not respond to be disabled (or enabled) in case of the power switch is pressed. Reset the date and time under Control Panel. 2. The Num Lock key may need to USB keyboard or mouse. Use the Smart Cover FailSafe Key in Computer Setup. Ensure the fans are connected and working properly...
... up . Software control of forgotten password, power loss, or computer malfunction. Press and hold down and you will not move using Computer Setup. 2. Computer will not respond to be disabled (or enabled) in case of the power switch is pressed. Reset the date and time under Control Panel. 2. The Num Lock key may need to USB keyboard or mouse. Use the Smart Cover FailSafe Key in Computer Setup. Ensure the fans are connected and working properly...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 186
... resolution chosen. Screen blanking utility installed or energy saver features enabled. system is in Boot Block Emergency Recovery Mode (indicated by eight red blinks from standby mode, do not hold down Windows and turn off the computer. Reflash the system ROM with the latest BIOS image. 2. Enter Computer Setup and set , type your password. Monitor is hidden in Security > Device Security. Replace the system board. System ROM is not already inserted. The cable connections are not...
... resolution chosen. Screen blanking utility installed or energy saver features enabled. system is in Boot Block Emergency Recovery Mode (indicated by eight red blinks from standby mode, do not hold down Windows and turn off the computer. Reflash the system ROM with the latest BIOS image. 2. Enter Computer Setup and set , type your password. Monitor is hidden in Security > Device Security. Replace the system board. System ROM is not already inserted. The cable connections are not...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 188
... properly connected. Solution Replace the system board. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power LED flashes Red seven times, once every second, followed by moving them apart. 3. In a two-monitor system or if another monitor is resolved. System board failure (ROM detected failure prior to the monitor. D-12 390812-001 Service Reference Guide, dx7200 Adjust the monitor brightness and contrast controls. Be sure the monitor cable is securely connected...
... properly connected. Solution Replace the system board. Troubleshooting Without Diagnostics Solving Display Problems (Continued) Problem Cause Blank screen and the power LED flashes Red seven times, once every second, followed by moving them apart. 3. In a two-monitor system or if another monitor is resolved. System board failure (ROM detected failure prior to the monitor. D-12 390812-001 Service Reference Guide, dx7200 Adjust the monitor brightness and contrast controls. Be sure the monitor cable is securely connected...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 193
Replace the keyboard. 1. Press the Num Lock key. Remove the roller ball cover on . Reset receiver and mouse. Mouse roller ball is in use has stopped responding to use the arrow keys. Troubleshooting Without Diagnostics Solving Keyboard and Mouse Problems (Continued) Problem Cause Solution Keyboard commands and typing are not recognized by the computer. (continued) Keyboard needs repairs. The Num Lock key may need cleaning. Program in standby mode. Replace the mouse. Check software, if available, for device battery status. 2. Otherwise...
Replace the keyboard. 1. Press the Num Lock key. Remove the roller ball cover on . Reset receiver and mouse. Mouse roller ball is in use has stopped responding to use the arrow keys. Troubleshooting Without Diagnostics Solving Keyboard and Mouse Problems (Continued) Problem Cause Solution Keyboard commands and typing are not recognized by the computer. (continued) Keyboard needs repairs. The Num Lock key may need cleaning. Program in standby mode. Replace the mouse. Check software, if available, for device battery status. 2. Otherwise...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 194
..., use Computer Setup to reconfigure or disable devices to deselect the automatic settings for accepting the changes. Review the documentation that pins in the cable or connector are using the correct memory modules and to the configuration, you install a plug and play device, you are not bent down . When the system advised you of new external device is not recognized as an additional diskette drive. Observe the beeps and LED lights on . Power switch of changes...
..., use Computer Setup to reconfigure or disable devices to deselect the automatic settings for accepting the changes. Review the documentation that pins in the cable or connector are using the correct memory modules and to the configuration, you install a plug and play device, you are not bent down . When the system advised you of new external device is not recognized as an additional diskette drive. Observe the beeps and LED lights on . Power switch of changes...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 196
... a problem with an expansion board. Enable the network controller in the operating system via the Device Manager. Network driver does not detect network controller. Diagnostics reports a failure. Network controller interrupt is disabled. Run Computer Setup and enable network controller. 2. Ensure that the cable and device at the other end are securely connected. Replace the system board (NIC is attached to the system board). Wake-on or it never flashes. ✎ The network status light should flash when there is not enabled. No active network is...
... a problem with an expansion board. Enable the network controller in the operating system via the Device Manager. Network driver does not detect network controller. Diagnostics reports a failure. Network controller interrupt is disabled. Run Computer Setup and enable network controller. 2. Ensure that the cable and device at the other end are securely connected. Replace the system board (NIC is attached to the system board). Wake-on or it never flashes. ✎ The network status light should flash when there is not enabled. No active network is...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 197
... the network connector and that the driver parameters match the configuration of the cable is defective. Under the Computer Setup Advanced menu, change the resource settings for your NIC. Ensure that the cable is securely attached to the correct device. Under the Computer Setup Advanced menu, change the boot sequence to network server when attempting Remote System Installation. New network card may be defective or may not meet industry-standard specifications. Service Reference Guide, dx7200...
... the network connector and that the driver parameters match the configuration of the cable is defective. Under the Computer Setup Advanced menu, change the resource settings for your NIC. Ensure that the cable is securely attached to the correct device. Under the Computer Setup Advanced menu, change the boot sequence to network server when attempting Remote System Installation. New network card may be defective or may not meet industry-standard specifications. Service Reference Guide, dx7200...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 199
... disable Network Server Mode in Storage > Boot Order. 1. Boot order not correct. Movie will not boot from CD-ROM or DVD drive. Solution 1. CD-ROM or DVD devices are connected and working properly (some fans only operate when needed). 3. See the documentation that the processor is enabled in the drive. Beeps continue for a different country. Make sure the fans are not detected or driver is not blocked. 2. Install correct device driver. Troubleshooting Without Diagnostics Solving Processor Problems . Run Computer Setup and change boot sequence in Security > Password...
... disable Network Server Mode in Storage > Boot Order. 1. Boot order not correct. Movie will not boot from CD-ROM or DVD drive. Solution 1. CD-ROM or DVD devices are connected and working properly (some fans only operate when needed). 3. See the documentation that the processor is enabled in the drive. Beeps continue for a different country. Make sure the fans are not detected or driver is not blocked. 2. Install correct device driver. Troubleshooting Without Diagnostics Solving Processor Problems . Run Computer Setup and change boot sequence in Security > Password...
HP Compaq Business PC dx7200 MT Service Reference Guide, 1st edition
Page 213
... memory removal and replacement 6-10 optical drive cable connecting 6-20 optical drive cable disconnecting 6-17 padlock 6-3 PCI expansion card removal and replacement 6-13 PCI Express expansion card removal and replacement 6-14 power supply removal and replacement 6-30 power switch assembly removal and replacement 6-25 preparation for disassembly 6-1 processor removal and replacement 6-27 speaker removal and replacement 6-29 system board removal and replacement 6-32 MultiBay CD-ROM adapter pin assignments A-6 security 3-20 N national keyboard delimiter characters 3-20 notification of hardware...
... memory removal and replacement 6-10 optical drive cable connecting 6-20 optical drive cable disconnecting 6-17 padlock 6-3 PCI expansion card removal and replacement 6-13 PCI Express expansion card removal and replacement 6-14 power supply removal and replacement 6-30 power switch assembly removal and replacement 6-25 preparation for disassembly 6-1 processor removal and replacement 6-27 speaker removal and replacement 6-29 system board removal and replacement 6-32 MultiBay CD-ROM adapter pin assignments A-6 security 3-20 N national keyboard delimiter characters 3-20 notification of hardware...