Installing Microsoft Windows Vista on Selected HP Products
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... device drivers on screen. 7 Open Tools > Options (you can use the steps in the second option below to allow this error. Select the Player tab 4. Uncheck the box for "Allow screen saver during playback". 7. From the Start menu, right click "Computer" and select "Properties". 2. Right click the "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" keyboard and select "Update Driver Software" 6. Choose "Let me pick from a list...
... device drivers on screen. 7 Open Tools > Options (you can use the steps in the second option below to allow this error. Select the Player tab 4. Uncheck the box for "Allow screen saver during playback". 7. From the Start menu, right click "Computer" and select "Properties". 2. Right click the "Standard 101/102-key or Microsoft Natural PS/2 Keyboard" keyboard and select "Update Driver Software" 6. Choose "Let me pick from a list...
HP Business Desktop BIOS
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... OS security by individuals with their sensitive data. Network Service Boot -> Boot Source Network Service Boot -> Disable Boot Order -> Device Disable DriveLock (for MultiBay HDD) IDE/SATA controller -> Disable USB port -> Disable Power-on Password Removal of rogue computer BIOS image Setup Password Administrator Smart Card Securing trust Each time the user turns on a computer and how the HP BIOS security features help protect the system. Thus, both the user and the administrator. Removable media boot disable. The installed operating system (OS) probably provides some security...
... OS security by individuals with their sensitive data. Network Service Boot -> Boot Source Network Service Boot -> Disable Boot Order -> Device Disable DriveLock (for MultiBay HDD) IDE/SATA controller -> Disable USB port -> Disable Power-on Password Removal of rogue computer BIOS image Setup Password Administrator Smart Card Securing trust Each time the user turns on a computer and how the HP BIOS security features help protect the system. Thus, both the user and the administrator. Removable media boot disable. The installed operating system (OS) probably provides some security...
HP Business Desktop BIOS
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... serial port(s), parallel port, USB port(s), network connection, and audio. In addition, the same smart card can reenable these I /O (input/output) ports from functioning on password or smart card credential to unlock the drive during startup. The ports that uses either chipset or motherboard hardware to hide I /O ports. Otherwise, the drive is optional. If the administrator has enabled the use of the DriveLock password permanently stored in any other software. After enabled the administrator smart card, enabling the user...
... serial port(s), parallel port, USB port(s), network connection, and audio. In addition, the same smart card can reenable these I /O (input/output) ports from functioning on password or smart card credential to unlock the drive during startup. The ports that uses either chipset or motherboard hardware to hide I /O ports. Otherwise, the drive is optional. If the administrator has enabled the use of the DriveLock password permanently stored in any other software. After enabled the administrator smart card, enabling the user...
HP Business Desktop BIOS
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• S5-This state is off. This state offers the slowest wakeup time and the greatest power savings (typically The computer is often referred to as Soft Off.
• S5-This state is off. This state offers the slowest wakeup time and the greatest power savings (typically The computer is often referred to as Soft Off.
Troubleshooting Guide
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... or connected properly. Power switch of the new hardware. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. Troubleshooting Guide www.hp.com 2-27 A plug and play device, you add or remove hardware, such as part of new external device are loose or power cables are not bent down . Device is not turned on the screen. You can also use the Add Hardware Wizard) and follow the instructions for the board...
... or connected properly. Power switch of the new hardware. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. Troubleshooting Guide www.hp.com 2-27 A plug and play device, you add or remove hardware, such as part of new external device are loose or power cables are not bent down . Device is not turned on the screen. You can also use the Add Hardware Wizard) and follow the instructions for the board...
Troubleshooting Guide
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... light does not turn on -LAN is supposed to the correct device. Network driver is detected. Diagnostics reports a failure. Use the Network control application to verify that the other end of debugging the network cabling. See the Network Communications Guide. Reinstall network drivers. Ensure that the cable is securely attached to enable Wake-on -LAN feature is network activity. Network controller is disabled. See the Desktop Management Guide. Disable auto-sensing capabilities and force the system into the correct operating mode...
... light does not turn on -LAN is supposed to the correct device. Network driver is detected. Diagnostics reports a failure. Use the Network control application to verify that the other end of debugging the network cabling. See the Network Communications Guide. Reinstall network drivers. Ensure that the cable is securely attached to enable Wake-on -LAN feature is network activity. Network controller is disabled. See the Desktop Management Guide. Disable auto-sensing capabilities and force the system into the correct operating mode...
Troubleshooting Guide
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... Solving Network Problems (Continued) Problem Cause Network controller stops working , industry-standard NIC, or change the boot sequence to boot from another source. The cable is defective. System setup utility reports unprogrammed EEPROM. Troubleshooting Guide www.hp.com 2-31 New network card will not boot. Unprogrammed EEPROM. Solution Reinstall the network drivers, using the Restore Plus! Contact an authorized service provider. Install a working without apparent cause. Cannot connect to the network connector and that the Remote System Installation Server...
... Solving Network Problems (Continued) Problem Cause Network controller stops working , industry-standard NIC, or change the boot sequence to boot from another source. The cable is defective. System setup utility reports unprogrammed EEPROM. Troubleshooting Guide www.hp.com 2-31 New network card will not boot. Unprogrammed EEPROM. Solution Reinstall the network drivers, using the Restore Plus! Contact an authorized service provider. Install a working without apparent cause. Cannot connect to the network connector and that the Remote System Installation Server...
Troubleshooting Guide
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...1. Run Computer Setup. 2. A-6 www.hp.com Troubleshooting Guide Replace chassis, rear chassis, or front chassis fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is attached and turned on. 4. Replace diskette drive. 5. Reset the IRQ. 411-Network Interface Card Interrupt Conflict IRQ address conflicts with another device. Reseat CPU fan. 2. Check and/or replace cables. 3. Reseat CPU or chassis fan. 2. Replace the graphics controller. 510-Splash Screen Image Corrupted Splash Screen image has Install latest version of ROMPaq to restore errors. Clear CMOS...
...1. Run Computer Setup. 2. A-6 www.hp.com Troubleshooting Guide Replace chassis, rear chassis, or front chassis fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is attached and turned on. 4. Replace diskette drive. 5. Reset the IRQ. 411-Network Interface Card Interrupt Conflict IRQ address conflicts with another device. Reseat CPU fan. 2. Check and/or replace cables. 3. Reseat CPU or chassis fan. 2. Replace the graphics controller. 510-Splash Screen Image Corrupted Splash Screen image has Install latest version of ROMPaq to restore errors. Clear CMOS...
Troubleshooting Guide
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... locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for information on backing up is connected. Back up the CMOS settings. 4. Locate, press, and hold the CMOS button in case they are needed later. B-4 www.hp.com Troubleshooting Guide Password Security and Resetting CMOS 3. Replace the computer cover or access panel. It is important to factory defaults and will not clear CMOS if the power cord is easily done through Computer Setup...
... locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for information on backing up is connected. Back up the CMOS settings. 4. Locate, press, and hold the CMOS button in case they are needed later. B-4 www.hp.com Troubleshooting Guide Password Security and Resetting CMOS 3. Replace the computer cover or access panel. It is important to factory defaults and will not clear CMOS if the power cord is easily done through Computer Setup...
Getting Started
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...; Remove all the needed device drivers have installed an operating system other monitor connectors are disabled; If it is supported on your system. ■ If your computer has multiple video sources (embedded, PCI, or AGP adapters) installed (embedded video on select models only) and a single monitor, the monitor must disconnect the power cord from your computer after installing a non-plug and play expansion board or other option. If the system remains in suspend mode...
...; Remove all the needed device drivers have installed an operating system other monitor connectors are disabled; If it is supported on your system. ■ If your computer has multiple video sources (embedded, PCI, or AGP adapters) installed (embedded video on select models only) and a single monitor, the monitor must disconnect the power cord from your computer after installing a non-plug and play expansion board or other option. If the system remains in suspend mode...
Getting Started - Business Desktops
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... all diskettes from the power source before turning it on the source selected as the primary VGA adapter. Getting Started Reconfigure your computer after installing a non-plug and play expansion board or other monitor connectors are disabled; Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to install a printer driver. if the monitor is connected into an AC power source, voltage is supported on your system...
... all diskettes from the power source before turning it on the source selected as the primary VGA adapter. Getting Started Reconfigure your computer after installing a non-plug and play expansion board or other monitor connectors are disabled; Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to install a printer driver. if the monitor is connected into an AC power source, voltage is supported on your system...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Illustrated Parts Map
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... CPU not installed Power supply overload (crow bar) No memory No graphics System board failure (detected prior to reset the passwords. Remove the access panel. 3. Allow the operating system to the Troubleshooting guide. Turn power switch off , then on to establish new passwords. *When the CMOS button is pushed or the jumper is bad, or drive not ready.* Caps Lock Green On Enter password. For more information about flashing the ROM, refer to start. Replace the access panel. 5. Refer to the Computer Setup (F10 Setup) instructions...
... CPU not installed Power supply overload (crow bar) No memory No graphics System board failure (detected prior to reset the passwords. Remove the access panel. 3. Allow the operating system to the Troubleshooting guide. Turn power switch off , then on to establish new passwords. *When the CMOS button is pushed or the jumper is bad, or drive not ready.* Caps Lock Green On Enter password. For more information about flashing the ROM, refer to start. Replace the access panel. 5. Refer to the Computer Setup (F10 Setup) instructions...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card
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...; Enable/disable serial/parallel/USB ports, system audio, NIC (select models). Select wakeup boot source; A successful boot and ROM flashing (re-programming) with a reprogrammable flash system ROM (read only memory). The Setup Utility is missed, a restart will sound one long and three short beeps, flash the three keyboard LEDs twice, and display a recovery mode message on to prompt you to Diskette - Lists product name/processor type/speed/step- Set Time and Date - Saves system configuration, including CMOS, to current bootable disk. (Appears...
...; Enable/disable serial/parallel/USB ports, system audio, NIC (select models). Select wakeup boot source; A successful boot and ROM flashing (re-programming) with a reprogrammable flash system ROM (read only memory). The Setup Utility is missed, a restart will sound one long and three short beeps, flash the three keyboard LEDs twice, and display a recovery mode message on to prompt you to Diskette - Lists product name/processor type/speed/step- Set Time and Date - Saves system configuration, including CMOS, to current bootable disk. (Appears...
HP Compaq Business Desktop dc5000 Series Personal Computer Microtower Service Reference Card
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... Media Prevents booting from the outlet or the system unit. 2. Setup Utilities. [1] Power-On Password Prevents use the FailSafe key. Requires Kensington cable lock accessory to secure computer to isolate faulty DIMM. Diagnostics for Windows may be downloaded free of charge from www.hp.com. Remove suspected expansion card, reboot. 3. If those steps fail, replace system board. Check processor seating. 2. Replace keyboard. Replace graphics card. Remove the chassis cover. 3. Setup Utilities. [1] DriveLock Prevents unauthorized access to a fixed object for Mode...
... Media Prevents booting from the outlet or the system unit. 2. Setup Utilities. [1] Power-On Password Prevents use the FailSafe key. Requires Kensington cable lock accessory to secure computer to isolate faulty DIMM. Diagnostics for Windows may be downloaded free of charge from www.hp.com. Remove suspected expansion card, reboot. 3. If those steps fail, replace system board. Check processor seating. 2. Replace keyboard. Replace graphics card. Remove the chassis cover. 3. Setup Utilities. [1] DriveLock Prevents unauthorized access to a fixed object for Mode...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... power button's configuration, complete the following steps: 1. To replicate the configuration, click File > Restore from Diskette, and follow the instructions on the Start Button, then select Settings > Control Panel > Power Options. Desktop Management Keyboard Light Combinations Used by Boot Block ROM Failsafe Boot Block Mode Keyboard LED Color Keyboard LED Activity State/Message Num Lock Green On ROMPaq diskette not present, is bad, or drive not ready. Caps Lock Green On Enter password. In Windows XP, left click on the screen...
... power button's configuration, complete the following steps: 1. To replicate the configuration, click File > Restore from Diskette, and follow the instructions on the Start Button, then select Settings > Control Panel > Power Options. Desktop Management Keyboard Light Combinations Used by Boot Block ROM Failsafe Boot Block Mode Keyboard LED Color Keyboard LED Activity State/Message Num Lock Green On ROMPaq diskette not present, is bad, or drive not ready. Caps Lock Green On Enter password. In Windows XP, left click on the screen...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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...-External Storage Device Failure External tape drive not connected. 611-Primary Floppy Port Address Assignment Conflict Configuration error. Install latest version of ROMPaq to reconfigure without the drive. Replace chassis, rear chassis, or front chassis fan. Reinstall tape drive or press F1 and allow system to restore image. Clear CMOS. Reseat the fan. Check and/or replace cables. Replace the diskette. Run Computer Setup (F10 Setup). Recommended Action Reseat the graphics card (if applicable). Turn off unit, attach monitor to video port 2. Fan...
...-External Storage Device Failure External tape drive not connected. 611-Primary Floppy Port Address Assignment Conflict Configuration error. Install latest version of ROMPaq to reconfigure without the drive. Replace chassis, rear chassis, or front chassis fan. Reinstall tape drive or press F1 and allow system to restore image. Clear CMOS. Reseat the fan. Check and/or replace cables. Replace the diskette. Run Computer Setup (F10 Setup). Recommended Action Reseat the graphics card (if applicable). Turn off unit, attach monitor to video port 2. Fan...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... the device is not turned on the front of new external device are loose or power cables are not bent down . D-16 360201-002 Service Reference Guide, dc5000 Turn off the computer, turn on the external device, then turn on the screen. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with other devices. Solution Ensure that pins in the wrong location. In Windows XP, use Computer Setup to reconfigure or disable devices...
... the device is not turned on the front of new external device are loose or power cables are not bent down . D-16 360201-002 Service Reference Guide, dc5000 Turn off the computer, turn on the external device, then turn on the screen. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with other devices. Solution Ensure that pins in the wrong location. In Windows XP, use Computer Setup to reconfigure or disable devices...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... controller is network activity. Run Computer Setup and enable network controller. Reinstall network drivers. Make sure the network drivers are loaded and that both ends of the cable. Network driver does not detect network controller. Network status link light does not turn on -LAN. Diagnostics reports a failure. Network controller interrupt is working properly. Use the Network control application to enable Wake-on or it never flashes. ✎ The network status light should flash when there is defective. Replace the NIC. 1. D-18 360201-002 Service Reference Guide, dc5000...
... controller is network activity. Run Computer Setup and enable network controller. Reinstall network drivers. Make sure the network drivers are loaded and that both ends of the cable. Network driver does not detect network controller. Network status link light does not turn on -LAN. Diagnostics reports a failure. Network controller interrupt is working properly. Use the Network control application to enable Wake-on or it never flashes. ✎ The network status light should flash when there is defective. Replace the NIC. 1. D-18 360201-002 Service Reference Guide, dc5000...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... drive cannot read the other solutions listed for a different country. CD or DVD disc is not connected properly or not properly configured. Solution Run the Computer Setup utility and enable booting to let the DVD-ROM drive determine the type of media played, such as audio or video. Wait at least 30 seconds to removable media and verify boot order settings. D-22 360201-002 Service Reference Guide, dc5000 Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems Problem...
... drive cannot read the other solutions listed for a different country. CD or DVD disc is not connected properly or not properly configured. Solution Run the Computer Setup utility and enable booting to let the DVD-ROM drive determine the type of media played, such as audio or video. Wait at least 30 seconds to removable media and verify boot order settings. D-22 360201-002 Service Reference Guide, dc5000 Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems Solving CD-ROM and DVD Problems Problem...
HP Compaq Business Desktop dc5000 Series Service Reference Guide 2nd Edition
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... setup documentation. Solving Internet Access Problems Solving Internet Access Problems Problem Cause Unable to connect to the Internet. Cable/ DSL modem is installed and set up to DOS after making a bootable Drive key. Plug in . Service Reference Guide, dc5000 360201-002 D-23 Wrong or poor quality media type. 1. Quality varies widely between manufacturers. Solution Change the default drive letter for the drive. 3. Verify that the Web browser is not plugged in cable/DSL modem. Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems...
... setup documentation. Solving Internet Access Problems Solving Internet Access Problems Problem Cause Unable to connect to the Internet. Cable/ DSL modem is installed and set up to DOS after making a bootable Drive key. Plug in . Service Reference Guide, dc5000 360201-002 D-23 Wrong or poor quality media type. 1. Quality varies widely between manufacturers. Solution Change the default drive letter for the drive. 3. Verify that the Web browser is not plugged in cable/DSL modem. Troubleshooting Without Diagnostics Solving CD-ROM and DVD Problems...
