Upgrading and Servicing Guide
Page 7
... software and drivers for drive type and location. You can replace or upgrade. After replacing the hard disk drive, you have a second hard disk drive. Failure to an external storage device, such as a CD, before removing the hard disk drive. A Upper optical drive bay, may be a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or combination drive B Lower optical drive bay, may be empty (blank plate) or a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or combination drive C Memory card reader (select models) D Diskette (floppy) drive (select models) E Front connector panel (no replacement instructions...
... software and drivers for drive type and location. You can replace or upgrade. After replacing the hard disk drive, you have a second hard disk drive. Failure to an external storage device, such as a CD, before removing the hard disk drive. A Upper optical drive bay, may be a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or combination drive B Lower optical drive bay, may be empty (blank plate) or a CD-ROM, CD-RW, DVD-ROM, DVD+RW/+R, or combination drive C Memory card reader (select models) D Diskette (floppy) drive (select models) E Front connector panel (no replacement instructions...
Upgrading and Servicing Guide
Page 11
Connect to PC motherboard WARNING: For a second Parallel ATA drive, make sure to connect the data cable end labeled Master (A) to the primary hard disk drive, and the connector labeled Slave (B) to remove the side panel. The PC ships with one or more memory modules, but you can replace the existing memory module(s) with random access memory (RAM), which model PC you have. A DDR DIMM To determine which type and speed of DDR memory module depends...
Connect to PC motherboard WARNING: For a second Parallel ATA drive, make sure to connect the data cable end labeled Master (A) to the primary hard disk drive, and the connector labeled Slave (B) to remove the side panel. The PC ships with one or more memory modules, but you can replace the existing memory module(s) with random access memory (RAM), which model PC you have. A DDR DIMM To determine which type and speed of DDR memory module depends...
Upgrading and Servicing Guide
Page 12
... replacing a memory module, put the new memory module in card. 8 Upgrading and Servicing Guide Push the module carefully and firmly into place. CAUTION: When handling a memory module, be used to add components to your PC with memory of the same type and speed as a PCI or an AGP card, that can be installed in a fully loaded system (one way. The system is needed to replace the side panel, and close the PC...
... replacing a memory module, put the new memory module in card. 8 Upgrading and Servicing Guide Push the module carefully and firmly into place. CAUTION: When handling a memory module, be used to add components to your PC with memory of the same type and speed as a PCI or an AGP card, that can be installed in a fully loaded system (one way. The system is needed to replace the side panel, and close the PC...
Upgrading and Servicing Guide
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... the card, power supply, keyboard, and monitor. See "Opening and Closing the PC" on the motherboard. NOTE: If the new card or device isn't working, read through the card manufacturer's installation instructions, and recheck all connections, including those to remove the side panel. Upgrading and Servicing Guide 9 See "Opening and Closing the PC" on page 1. 2 Gently lay the PC on its side. 3 On the back of the add-in card with a new add-in card, close the PC. Installing an Add-In Card...
... the card, power supply, keyboard, and monitor. See "Opening and Closing the PC" on the motherboard. NOTE: If the new card or device isn't working, read through the card manufacturer's installation instructions, and recheck all connections, including those to remove the side panel. Upgrading and Servicing Guide 9 See "Opening and Closing the PC" on page 1. 2 Gently lay the PC on its side. 3 On the back of the add-in card with a new add-in card, close the PC. Installing an Add-In Card...
PC Basics Guide
Page 9
... Windows Update. Using Windows Update The Microsoft Windows XP operating system has a Windows Update software program that make your PC immediately, while others may activate only if you are invented all the time. Your PC must be connected to the Internet to display the Windows Update home page. Click Yes if you open unsolicited e-mail from unknown sources. • Download files only from the Internet. • A diskette (floppy disk). • A CD or DVD disc...
... Windows Update. Using Windows Update The Microsoft Windows XP operating system has a Windows Update software program that make your PC immediately, while others may activate only if you are invented all the time. Your PC must be connected to the Internet to display the Windows Update home page. Click Yes if you open unsolicited e-mail from unknown sources. • Download files only from the Internet. • A diskette (floppy disk). • A CD or DVD disc...
PC Basics Guide
Page 25
..., purchase an external USB diskette drive or other external storage device to suit your printer to remove the diskette. Introducing the PC 19 Using a Diskette (Floppy) Drive The diskette (floppy) drive is available on connecting and using the printer. If your PC via software called printer drivers. To print: 1 Click File on the PC to install the specific printer driver that it does not, follow instructions that the light on the...
..., purchase an external USB diskette drive or other external storage device to suit your printer to remove the diskette. Introducing the PC 19 Using a Diskette (Floppy) Drive The diskette (floppy) drive is available on connecting and using the printer. If your PC via software called printer drivers. To print: 1 Click File on the PC to install the specific printer driver that it does not, follow instructions that the light on the...
PC Basics Guide
Page 38
... Ethernet (100BaseT ) network. Your connection to an ISP may be called a network interface adapter, a Network Interface Card, or a NIC ) provides a high-speed, or broadband, connection to search, find, and display Web site information. B A With the PC turned on, check the lights (B) next to the Internet, and most of them provide electronic mail (e-mail) service. When your PCs. You use the information and services available there, you access to the Ethernet connector...
... Ethernet (100BaseT ) network. Your connection to an ISP may be called a network interface adapter, a Network Interface Card, or a NIC ) provides a high-speed, or broadband, connection to search, find, and display Web site information. B A With the PC turned on, check the lights (B) next to the Internet, and most of them provide electronic mail (e-mail) service. When your PCs. You use the information and services available there, you access to the Ethernet connector...
PC Basics Guide
Page 48
...Internet, about network interface about , 4 standby mode, automatic, 5 standby mode, manual, 4 turning off, 4 performance improving PC, 37 pointer speed, adjusting, 8 power management settings, modifying, 5 printer using , 6 wireless, 7 multi-channel speakers, 14 Mute button, 12 N Net. See hibernation mode standby mode, about , 32 O Off button. floppy disk. See turning off , 23 M microphone adjusting volume, 16 using, 15 modem connecting, 31 setting up, 31 42 PC Basics Guide monitor changing resolution, 13 changing where desktop displays, 13 selecting, 13 mouse autoscroll feature, 8 buttons...
...Internet, about network interface about , 4 standby mode, automatic, 5 standby mode, manual, 4 turning off, 4 performance improving PC, 37 pointer speed, adjusting, 8 power management settings, modifying, 5 printer using , 6 wireless, 7 multi-channel speakers, 14 Mute button, 12 N Net. See hibernation mode standby mode, about , 32 O Off button. floppy disk. See turning off , 23 M microphone adjusting volume, 16 using, 15 modem connecting, 31 setting up, 31 42 PC Basics Guide monitor changing resolution, 13 changing where desktop displays, 13 selecting, 13 mouse autoscroll feature, 8 buttons...
Getting Started Guide
Page 28
... and Support. 3 Click Connect to Customer Support. 4 Click Start a New Request. 5 Follow the onscreen instructions to solve a PC-related problem, use Instant Support (select models only). Getting messages After you need assistance to run tests or submit a problem for your desktop. Using Instant Support When you view or close this window, and Compaq Connections remains active. 22 Getting Started Guide To read them later. You can run a test or submit a problem. (Your PC must be connected to the Internet...
... and Support. 3 Click Connect to Customer Support. 4 Click Start a New Request. 5 Follow the onscreen instructions to solve a PC-related problem, use Instant Support (select models only). Getting messages After you need assistance to run tests or submit a problem for your desktop. Using Instant Support When you view or close this window, and Compaq Connections remains active. 22 Getting Started Guide To read them later. You can run a test or submit a problem. (Your PC must be connected to the Internet...
Getting Started Guide
Page 39
..., 6/5.1 speaker mode. To use a microphone for recording, see "Using the microphone with the Multi-Channel Sound Manager (3-connector) The 3-connector multichannel speaker system (select models only) connects to the PC using the digital out connector for sound (6-connector, select models only), select Digital (S/PDIF) out to match your speaker configuration (if your system, for two-speaker (stereo) output. The Setup window opens. 3 Click the Audio tab. 4 Click the option for the number of speakers to "Configuring multichannel audio output...
..., 6/5.1 speaker mode. To use a microphone for recording, see "Using the microphone with the Multi-Channel Sound Manager (3-connector) The 3-connector multichannel speaker system (select models only) connects to the PC using the digital out connector for sound (6-connector, select models only), select Digital (S/PDIF) out to match your speaker configuration (if your system, for two-speaker (stereo) output. The Setup window opens. 3 Click the Audio tab. 4 Click the option for the number of speakers to "Configuring multichannel audio output...
Getting Started Guide
Page 41
..., click Sounds, Speech, and Audio Devices. 4 Click Sound Effect Manager. Configuring the Sound Effect Manager (6-connector) 1 Click Start on page 36. Working with the Sound Effect Manager (6-connector)" on the taskbar. 2 Choose Control Panel. 3 If it is not used for example, 7.1 speakers. To use the Sound Effect Manager, see "Configuring sound for this 6-connector multichannel speaker system by performing the following table.) Connect speaker cable (plug) for: Front speakers (or, two stereo speakers) Side speakers Rear speakers Centre speaker/subwoofer To PC port [label...
..., click Sounds, Speech, and Audio Devices. 4 Click Sound Effect Manager. Configuring the Sound Effect Manager (6-connector) 1 Click Start on page 36. Working with the Sound Effect Manager (6-connector)" on the taskbar. 2 Choose Control Panel. 3 If it is not used for example, 7.1 speakers. To use the Sound Effect Manager, see "Configuring sound for this 6-connector multichannel speaker system by performing the following table.) Connect speaker cable (plug) for: Front speakers (or, two stereo speakers) Side speakers Rear speakers Centre speaker/subwoofer To PC port [label...
Getting Started Guide
Page 94
... open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for a roller-ball type mouse is not properly connected. Mouse connector is not properly plugged into the back of the PC. Mouse does not work after installation or is not detected. Replace the two AA alkaline batteries in the program. Keyboard is damaged. Use the Print menu item in the mouse; Turn off your PC using the keyboard. then set...
... open the Help and Support Center, or refer to the Warranty and Support Guide to contact Support for a roller-ball type mouse is not properly connected. Mouse connector is not properly plugged into the back of the PC. Mouse does not work after installation or is not detected. Replace the two AA alkaline batteries in the program. Keyboard is damaged. Use the Print menu item in the mouse; Turn off your PC using the keyboard. then set...
Getting Started Guide
Page 96
... button until the PC turns off automatically. PC appears locked up . Test the socket by connecting a different electrical device to contact Support for instructions. Power Symptom PC will not turn on . Wall socket is not working. Note that your PC may not have an internal fan. Monitor is not connected or is damaged. Reinstall the old memory to the external power source are plugged in the wrong location. Note that cables connecting the PC to the external power...
... button until the PC turns off automatically. PC appears locked up . Test the socket by connecting a different electrical device to contact Support for instructions. Power Symptom PC will not turn on . Wall socket is not working. Note that your PC may not have an internal fan. Monitor is not connected or is damaged. Reinstall the old memory to the external power source are plugged in the wrong location. Note that cables connecting the PC to the external power...
Getting Started Guide
Page 99
optical drive quick reference, 68 organizing Internet links and the PC, 8 P PC keyboard not working, 88 no sound, 80 organizing information, 8 problem turning on, 90 problem, powered off, 90 problem, won't turn off, 90 registering, 7 running tests, 22 serial number, viewing, 7 setting it up, 3 transferring files and settings to new PC, 7 troubleshooting, 79 turning on, 5 viewing PC image on TV, 42 PC Help & Tools, 9 peripherals, 5 Pictures (Photos) button, 15 Print button, not working, 88 printer troubleshooting, 89 problem cannot add data to DVD, 82 cannot...
optical drive quick reference, 68 organizing Internet links and the PC, 8 P PC keyboard not working, 88 no sound, 80 organizing information, 8 problem turning on, 90 problem, powered off, 90 problem, won't turn off, 90 registering, 7 running tests, 22 serial number, viewing, 7 setting it up, 3 transferring files and settings to new PC, 7 troubleshooting, 79 turning on, 5 viewing PC image on TV, 42 PC Help & Tools, 9 peripherals, 5 Pictures (Photos) button, 15 Print button, not working, 88 printer troubleshooting, 89 problem cannot add data to DVD, 82 cannot...
Warranty and Support Guide - 90 days
Page 3
... that you may be repaired or to have parts replaced, you have any problems setting up and using your computer. This allows for many years to upgrade your Compaq Presario model. It contains more detailed help with your system for thirty (30) days from HP about your Windows® desktop (to fix the problem. The HP Web site has updated software, tips and tricks, answers...
... that you may be repaired or to have parts replaced, you have any problems setting up and using your computer. This allows for many years to upgrade your Compaq Presario model. It contains more detailed help with your system for thirty (30) days from HP about your Windows® desktop (to fix the problem. The HP Web site has updated software, tips and tricks, answers...
Getting Started Guide
Page 78
... models only). Using the Onscreen Help and Support Center Information about commonly asked questions. To open the Help and Support Center: • Press the Help button (select models only) on the taskbar. 2 Click Help and Support. 3 Click Connect to Customer Support. 4 Click Start a New Request. 5 Follow the onscreen instructions to run tests or submit a problem for help over the Internet with a Support analyst who works with you can find links to driver updates, access...
... models only). Using the Onscreen Help and Support Center Information about commonly asked questions. To open the Help and Support Center: • Press the Help button (select models only) on the taskbar. 2 Click Help and Support. 3 Click Connect to Customer Support. 4 Click Start a New Request. 5 Follow the onscreen instructions to run tests or submit a problem for help over the Internet with a Support analyst who works with you can find links to driver updates, access...
PC Troubleshooting and System Recovery Guide
Page 6
... onscreen instructions. Application Recovery and Driver Recovery If an individual factory-installed driver or software program (also know as a printer, a hard disk drive, a mouse, or a keyboard. If Compaq Application Recovery is a software program that you think may be due to software on My Computer, and then click Properties. Updating Drivers A driver is listed in the Add or Remove Programs window (accessed by creating a "restore point" where it adds the new software. The System Properties window displays. 2 Click the Hardware tab, and then Device Manager...
... onscreen instructions. Application Recovery and Driver Recovery If an individual factory-installed driver or software program (also know as a printer, a hard disk drive, a mouse, or a keyboard. If Compaq Application Recovery is a software program that you think may be due to software on My Computer, and then click Properties. Updating Drivers A driver is listed in the Add or Remove Programs window (accessed by creating a "restore point" where it adds the new software. The System Properties window displays. 2 Click the Hardware tab, and then Device Manager...
PC Troubleshooting and System Recovery Guide
Page 16
... PC Troubleshooting and System Recovery Guide Refer to resolve the resource conflict. Power switch of new external device are loose, or power cables are not bent. Device connector is not turned on. integrate the device with the device, or download and install the driver from the device manufacturer's Web site. You can also reconfigure or disable devices to the Warranty and Support Guide for accepting the changes. Contact the device vendor directly for the new device driver to work properly...
... PC Troubleshooting and System Recovery Guide Refer to resolve the resource conflict. Power switch of new external device are loose, or power cables are not bent. Device connector is not turned on. integrate the device with the device, or download and install the driver from the device manufacturer's Web site. You can also reconfigure or disable devices to the Warranty and Support Guide for accepting the changes. Contact the device vendor directly for the new device driver to work properly...
PC Troubleshooting and System Recovery Guide
Page 18
... the mouse cable to the documentation that came with your wireless set . Refer to your PC. Keyboard connector is damaged. Solution Turn off your wireless set . 14 PC Troubleshooting and System Recovery Guide Mouse does not work . Press the Help ? Turn off the PC by the PC. The keyboard Print button does not work after installation or is complete, plug the mouse connector into the back of mouse and clean the ball with your PC using the arrow keys on...
... the mouse cable to the documentation that came with your wireless set . Refer to your PC. Keyboard connector is damaged. Solution Turn off your wireless set . 14 PC Troubleshooting and System Recovery Guide Mouse does not work . Press the Help ? Turn off the PC by the PC. The keyboard Print button does not work after installation or is complete, plug the mouse connector into the back of mouse and clean the ball with your PC using the arrow keys on...
PC Troubleshooting and System Recovery Guide
Page 19
... Ensure that cables connecting the PC to contact Support. if the light is not on, refer to the Warranty and Support Guide to the external power source are plugged in , and turn on ; Mouse sensor is defective. Mouse cursor moves too fast. Adjust the mouse speed in the wrong location. Wrong memory modules were used in an upgrade, or memory modules were installed in Windows. After an upgrade or repair, the drive power, data, or power supply cables may...
... Ensure that cables connecting the PC to contact Support. if the light is not on, refer to the Warranty and Support Guide to the external power source are plugged in , and turn on ; Mouse sensor is defective. Mouse cursor moves too fast. Adjust the mouse speed in the wrong location. Wrong memory modules were used in an upgrade, or memory modules were installed in Windows. After an upgrade or repair, the drive power, data, or power supply cables may...