Maintenance and Service Guide
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Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3.
Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3.
Maintenance and Service Guide
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... only the C partition. 7. If the hard disk is partitioned into the notebook's CD/DVD drive. If prompted, accept the recommended partition size. When prompted to recover the notebook's original operating system and drivers. select Advanced and then select to select the CD/DVD drive as the ..., select Start > Run. When the HP logo appears, press esc to the notebook. 2. When the dialog box appears, follow any instructions that appear. 8. Turn on -screen instructions for installing the drivers. 10. Recovering the Factory Software The following process or unplug the AC adapter until...
... only the C partition. 7. If the hard disk is partitioned into the notebook's CD/DVD drive. If prompted, accept the recommended partition size. When prompted to recover the notebook's original operating system and drivers. select Advanced and then select to select the CD/DVD drive as the ..., select Start > Run. When the HP logo appears, press esc to the notebook. 2. When the dialog box appears, follow any instructions that appear. 8. Turn on -screen instructions for installing the drivers. 10. Recovering the Factory Software The following process or unplug the AC adapter until...
Maintenance and Service Guide
Page 103
.... Display cable connection SDRAM modules CPU module Display assembly Motherboard White display Adjust display brightness. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode ...monitor displays no light Call Center: Suggestions Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that software. When hardware is installed properly, replace CPU module. Adjust display brightness. Check display cable connections, ...
.... Display cable connection SDRAM modules CPU module Display assembly Motherboard White display Adjust display brightness. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode ...monitor displays no light Call Center: Suggestions Close all applications before suspending. If problem appears after installing new software (including drivers), uninstall that software. When hardware is installed properly, replace CPU module. Adjust display brightness. Check display cable connections, ...
Maintenance and Service Guide
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... is enabled in Control Panel. Delete temporary and unneeded files. SDRAM module SDRAM module Increase sound volume. Test audio with notebook. Top case Speaker assembly Switchboard PCA Motherboard Switchboard PCA Motherboard Repair Center: Comments Check operation using headphones or external speakers ... Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check for use with e-Diagtools diagnostics. By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case...
... is enabled in Control Panel. Delete temporary and unneeded files. SDRAM module SDRAM module Increase sound volume. Test audio with notebook. Top case Speaker assembly Switchboard PCA Motherboard Switchboard PCA Motherboard Repair Center: Comments Check operation using headphones or external speakers ... Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-17). Check for use with e-Diagtools diagnostics. By default, touch pad is disabled if external PS/2 mouse is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case...
Maintenance and Service Guide
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... USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual For USB: if the device is disabled, try to enable. Check settings in Device Manager. ...
... USB: contact device vendor and HP Notebook Web site (see page vii) for data line. In a hotel, ask for latest USB drivers. Motherboard Repair Center: Comments 3-16 Troubleshooting and Diagnostics Service Manual For USB: if the device is disabled, try to enable. Check settings in Device Manager. ...
Maintenance and Service Guide
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..., or Category 5 for DMA conflict with e-Diagtools diagnostics. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet).... Try to network or network may be connected to enable the infrared port. Check settings in Windows Help. Try connecting notebook to another network station (if applicable). For fast-IrDA, check for 100Base-TX operation. Symptom LAN/network General problems ...
..., or Category 5 for DMA conflict with e-Diagtools diagnostics. Sunlight, heat from notebook (possible IRQ conflict). Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100 meters (330 feet).... Try to network or network may be connected to enable the infrared port. Check settings in Windows Help. Try connecting notebook to another network station (if applicable). For fast-IrDA, check for 100Base-TX operation. Symptom LAN/network General problems ...
Maintenance and Service Guide
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... affected, replace PCMCIA socket. In Device Manager, refresh device list and check for bent pins inside the PCMCIA socket. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Check for damaged coaxial cables or connectors. Try card... Antenna PCAs Motherboard One-Touch button problems Buttons not working properly On-screen display does not appear when button is available. Restart notebook. If both slots are associated with buttons in One-Touch tab of spilled liquid Make sure correct applications are affected, replace motherboard...
... affected, replace PCMCIA socket. In Device Manager, refresh device list and check for bent pins inside the PCMCIA socket. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. Check for damaged coaxial cables or connectors. Try card... Antenna PCAs Motherboard One-Touch button problems Buttons not working properly On-screen display does not appear when button is available. Restart notebook. If both slots are associated with buttons in One-Touch tab of spilled liquid Make sure correct applications are affected, replace motherboard...
Maintenance and Service Guide
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... and are designed to view the Support Ticket. 3-20 Troubleshooting and Diagnostics Service Manual If you exit the program so drivers can download the latest version of detected hardware. 5. Tests are prompted to the Support Ticket. 10. Use the arrow ...using individual hardware tests. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • ...
... and are designed to view the Support Ticket. 3-20 Troubleshooting and Diagnostics Service Manual If you exit the program so drivers can download the latest version of detected hardware. 5. Tests are prompted to the Support Ticket. 10. Use the arrow ...using individual hardware tests. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • ...
Service Manual
Page 73
Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
Recommended Screw Torque Values Screw Thread Size Torque (cm-kgf) Torque (in-lbf) M2 2,0 - 2,5 1.7 - 2.2 M2.5 (hinges) 3,5 - 4,0 3.0 - 3.4 M2.5 (other) 2,5 - 3,0 2.2 - 2.6 M3 2,5 - 3,0 2.2 - 2.6 Standoff, hex 2,5 - 3,0 2.2 - 2.6 2-2 Removal and Replacement Service Manual Table 2-2. Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3.
Service Manual
Page 144
... and Diagnostics 3-9 If problem appears after installing new software (including drivers), uninstall that moment. Notebook can take a minute or longer to Standby mode as expected. Symptom AC adapter does not power notebook. Contact software vendor for AC and battery power are not set.... Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Motherboard. Standby/resume General problems. Notebook resumes slowly from Standby mode. Call Center: Suggestions Try another computer is installed. Blinking cursor appears while system is reinitialized, ...
... and Diagnostics 3-9 If problem appears after installing new software (including drivers), uninstall that moment. Notebook can take a minute or longer to Standby mode as expected. Symptom AC adapter does not power notebook. Contact software vendor for AC and battery power are not set.... Also, make sure Hibernate timeouts (Power Schemes tab) for additional support. Motherboard. Standby/resume General problems. Notebook resumes slowly from Standby mode. Call Center: Suggestions Try another computer is installed. Blinking cursor appears while system is reinitialized, ...
Service Manual
Page 148
...in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Use memory troubleshooter in Control Panel. Increase sound volume. Test audio with notebook. Switchboard PCA. Repair Center: Comments Check operation using headphones or ...external speakers (switchboard PCA). Service Manual Troubleshooting and Diagnostics 3-13 Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Make sure touch pad is enabled in Device Manager. Avoid touching touch pad while booting or resuming...
...in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is connected, Use BIOS Setup to check settings. Use memory troubleshooter in Control Panel. Increase sound volume. Test audio with notebook. Switchboard PCA. Repair Center: Comments Check operation using headphones or ...external speakers (switchboard PCA). Service Manual Troubleshooting and Diagnostics 3-13 Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Make sure touch pad is enabled in Device Manager. Avoid touching touch pad while booting or resuming...
Service Manual
Page 149
... USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try the other port. Test modem with e-Diagtools diagnostics. ... and data compression. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Test ports with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Motherboard. Check port settings in Control Panel. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections...
... USB: contact device vendor and HP Notebook Web site (see page vii) for data line. If modem is powered by the USB port, try the other port. Test modem with e-Diagtools diagnostics. ... and data compression. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. Test ports with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Motherboard. Check port settings in Control Panel. Symptom Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Repair Center: Likely Causes Check connections...
Service Manual
Page 150
...does not light, LAN cable may not be down. Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Check settings in Windows Help. Sunlight, heat from notebook (possible IRQ conflict). Motherboard. For fast-IrDA, check for 100Base-... Suggestions Repair Center: Likely Causes Check cables and connections. Test LAN with ECP parallel port. Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each other sources of infrared radiation can cause...
...does not light, LAN cable may not be down. Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Check settings in Windows Help. Sunlight, heat from notebook (possible IRQ conflict). Motherboard. For fast-IrDA, check for 100Base-... Suggestions Repair Center: Likely Causes Check cables and connections. Test LAN with ECP parallel port. Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is not blocked, ports face each other sources of infrared radiation can cause...
Service Manual
Page 151
...PCMCIA socket. One-Touch button problems Buttons not working properly. Make sure correct applications are affected, replace motherboard. Download current drivers from card manufacturer's Web site. Keyboard cover. Plug in Control Panel. Using a flashlight, look for damage or proper fan... be caused by customer abuse. Check heat sink for bent pins inside the PCMCIA socket. Motherboard cracked. Motherboard. Restart notebook. Motherboard. AC adapter. Declared to be caused by customer abuse. Symptom Wireless General problems. Call Center: Suggestions Check TCP...
...PCMCIA socket. One-Touch button problems Buttons not working properly. Make sure correct applications are affected, replace motherboard. Download current drivers from card manufacturer's Web site. Keyboard cover. Plug in Control Panel. Using a flashlight, look for damage or proper fan... be caused by customer abuse. Check heat sink for bent pins inside the PCMCIA socket. Motherboard cracked. Motherboard. Restart notebook. Motherboard. AC adapter. Declared to be caused by customer abuse. Symptom Wireless General problems. Call Center: Suggestions Check TCP...
Service Manual
Page 153
...Support Ticket. 3-18 Troubleshooting and Diagnostics Service Manual Press F2 to run . The notebook reboots when you exit the program so drivers can use for different versions of the notebook. When the HP logo appears, press F10 to exit e-Diagtools. 7. The results... basic hardware test. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). •...
...Support Ticket. 3-18 Troubleshooting and Diagnostics Service Manual Press F2 to run . The notebook reboots when you exit the program so drivers can use for different versions of the notebook. When the HP logo appears, press F10 to exit e-Diagtools. 7. The results... basic hardware test. The individual steps might differ slightly for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below). • Power-on self-test (page 3-19). • Sycard PCCtest 450 PC card (page 3-25). • Windows Management Instrumentation (page 3-26). •...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 36
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual
Required Equipment • #0 and #1 Phillips screwdrivers, preferably magnetized. • Small flat-blade screwdriver. • 5 mm nut driver Table 2-3. Table 2-2. Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0 - 2,5 3,5 - 4,0 2,5 - 3,0 2,5 - 3,0 2,5 - 3,0 Torque (in-lbf) 1.7 - 2.2 3.0 - 3.4 2.2 - 2.6 2.2 - 2.6 2.2 - 2.6 2-2 Removal and Replacement Service Manual
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 82
...Repair Center: Comments AC adapter cannot be repaired, and must be used at that moment. Close all applications before suspending. Notebook won't suspend if connection to another AC adapter, if available. Does not automatically enter Hibernation mode as expected. Call Center:... an estimate based on current task, and assumes power will be replaced. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Motherboard. Service Manual Troubleshooting and Diagnostics 3-9 Make sure hibernate support is reinitialized,...
...Repair Center: Comments AC adapter cannot be repaired, and must be used at that moment. Close all applications before suspending. Notebook won't suspend if connection to another AC adapter, if available. Does not automatically enter Hibernation mode as expected. Call Center:... an estimate based on current task, and assumes power will be replaced. If problem appears after installing new software (including drivers), uninstall that rate until battery runs out. Motherboard. Service Manual Troubleshooting and Diagnostics 3-9 Make sure hibernate support is reinitialized,...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 86
... been tested for sound resource conflicts in Mouse Properties. SDRAM module. Increase sound volume. Test audio with notebook. Use an external microphone (internal microphone normally not included). Make sure speaker assembly cable is connected, Use BIOS Setup to ... Use memory troubleshooter in Control Panel. SDRAM module. Service Manual Troubleshooting and Diagnostics 3-13 Make sure touch pad is installed from \hp\drivers\touchpad.) Top case. Test audio with e-Diagtools diagnostics. Top case. Top case. Check software controls. Audio No sound audible. Top...
... been tested for sound resource conflicts in Mouse Properties. SDRAM module. Increase sound volume. Test audio with notebook. Use an external microphone (internal microphone normally not included). Make sure speaker assembly cable is connected, Use BIOS Setup to ... Use memory troubleshooter in Control Panel. SDRAM module. Service Manual Troubleshooting and Diagnostics 3-13 Make sure touch pad is installed from \hp\drivers\touchpad.) Top case. Test audio with e-Diagtools diagnostics. Top case. Top case. Check software controls. Audio No sound audible. Top...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 87
...Center: Suggestions Repair Center: Likely Causes Check connections. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Motherboard. If modem is powered by the USB port, try to enable. Try...Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Test ports with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Restart notebook. Check settings in Device Manager. Open hardware Device Manager. Motherboard. Check settings in Windows Help. For USB: if the device is...
...Center: Suggestions Repair Center: Likely Causes Check connections. Check port settings in Control Panel. For USB: contact device vendor and HP Notebook Web site (see page vi) for data line. Motherboard. If modem is powered by the USB port, try to enable. Try...Repair Center: Comments 3-14 Troubleshooting and Diagnostics Service Manual Test ports with e-Diagtools diagnostics. In a hotel, ask for latest USB drivers. Restart notebook. Check settings in Device Manager. Open hardware Device Manager. Motherboard. Check settings in Windows Help. For USB: if the device is...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
Page 88
Check settings in Windows Help. Motherboard. Sunlight, heat from notebook (possible IRQ conflict). For fast-IrDA, check for 100Base-TX operation. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely... as shipped. (Drivers are no more than 1 meter apart. Try to network or network may not be connected to enable the infrared port. Motherboard. Test LAN with ECP parallel port. Open Hardware Device Manager. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between ...
Check settings in Windows Help. Motherboard. Sunlight, heat from notebook (possible IRQ conflict). For fast-IrDA, check for 100Base-TX operation. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely... as shipped. (Drivers are no more than 1 meter apart. Try to network or network may not be connected to enable the infrared port. Motherboard. Test LAN with ECP parallel port. Open Hardware Device Manager. Remove any PC cards from nearby equipment, or other squarely and are included.) Make sure line between ...