Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25
Page 57
... (Hex)0x843504a4 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change. NT Event ID: 1187 (Hex)0x843504a3 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: ATA RAID Logical Drive Status Change. The variable cpqIdeAtaDiskStatus indicates the current disk drive status. Storage agents 57 SNMP Trap: cpqIdeAtaDiskStatusChange - 14004 in CPQIDE.MIB Symptom...
... (Hex)0x843504a4 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Storage System Fan Status Change. NT Event ID: 1187 (Hex)0x843504a3 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: ATA RAID Logical Drive Status Change. The variable cpqIdeAtaDiskStatus indicates the current disk drive status. Storage agents 57 SNMP Trap: cpqIdeAtaDiskStatusChange - 14004 in CPQIDE.MIB Symptom...
Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25
Page 70
...: 1211 (Hex)0x843504bb (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the tape drive in %4 has a new status of a storage system. User Action: If the fan status is needed for the tape drive." SNMP Trap: cpqSs5FanStatusChange - 8026 in CPQSTSYS.MIB Symptom: Storage System...
...: 1211 (Hex)0x843504bb (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Tape Drive Replace Cleaning Tape. Log Message: The cleaning tape in the tape drive in %4 has a new status of a storage system. User Action: If the fan status is needed for the tape drive." SNMP Trap: cpqSs5FanStatusChange - 8026 in CPQSTSYS.MIB Symptom: Storage System...
HP ProLiant Servers Troubleshooting Guide
Page 4
... Unknown problem ...39 Third-party device problems ...39 Internal system problems ...40 CD-ROM and DVD drive problems 40 Diskette drive problems ...41 Drive problems (hard drives and solid state drives 42 SD card problems...44 USB drive key problems ...44 Fan problems ...44 HP Trusted Platform Module problems 46 Memory problems ...46 PPM problems ...48 Processor...
... Unknown problem ...39 Third-party device problems ...39 Internal system problems ...40 CD-ROM and DVD drive problems 40 Diskette drive problems ...41 Drive problems (hard drives and solid state drives 42 SD card problems...44 USB drive key problems ...44 Fan problems ...44 HP Trusted Platform Module problems 46 Memory problems ...46 PPM problems ...48 Processor...
HP ProLiant Servers Troubleshooting Guide
Page 6
... notices 86 Teardown procedures, part numbers, specifications 86 Technical topics...87 Product installation resources ...87 Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts...87 External cabling information ...87 Power capacity ...87 Product ... Power Module (System Board, Socket X 156 ASR Lockup Detected: Cause ...156 Automatic operating system shutdown initiated due to fan failure 156 Automatic Operating System Shutdown Initiated Due to Overheat Condition 156 Blue Screen Trap: Cause [NT]...157 Corrected Memory Error...
... notices 86 Teardown procedures, part numbers, specifications 86 Technical topics...87 Product installation resources ...87 Switch settings, LED functions, drive, memory, expansion board and processor installation instructions, and board layouts...87 External cabling information ...87 Power capacity ...87 Product ... Power Module (System Board, Socket X 156 ASR Lockup Detected: Cause ...156 Automatic operating system shutdown initiated due to fan failure 156 Automatic Operating System Shutdown Initiated Due to Overheat Condition 156 Blue Screen Trap: Cause [NT]...157 Corrected Memory Error...
HP ProLiant Servers Troubleshooting Guide
Page 9
...-on problems flowchart (on page 26). • Added new steps to Power problems (on page 36). • Added a new section to Fan problems (on page 44): All fans in an HP ProLiant G6 server are not spinning or are not spinning at the same speed (on page 45) • Added a new section to... Memory problems (on page 46): Server fails to boot, all DIMM LEDs illuminate amber, .... (on page 48) • Updated the content for Tape drive problems (on...
...-on problems flowchart (on page 26). • Added new steps to Power problems (on page 36). • Added a new section to Fan problems (on page 44): All fans in an HP ProLiant G6 server are not spinning or are not spinning at the same speed (on page 45) • Added a new section to... Memory problems (on page 46): Server fails to boot, all DIMM LEDs illuminate amber, .... (on page 48) • Updated the content for Tape drive problems (on...
HP ProLiant Servers Troubleshooting Guide
Page 10
...c-Class enclosure fan problems to Fan problems (on page 44) • Added HP Trusted Platform Module problems (on page 46) to Hardware problems (on page 36) • Added SD card problems (on page 44) to Hardware problems (on page 36) • Added USB drive key problems... o Expanded existing information o Added new firmware update procedures for unsupported processor stepping 375445-xx5 (June 2006) The fifth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx5, included the following additions: • Added three new c-Class server blade flowcharts: o c-Class server...
...c-Class enclosure fan problems to Fan problems (on page 44) • Added HP Trusted Platform Module problems (on page 46) to Hardware problems (on page 36) • Added SD card problems (on page 44) to Hardware problems (on page 36) • Added USB drive key problems... o Expanded existing information o Added new firmware update procedures for unsupported processor stepping 375445-xx5 (June 2006) The fifth edition of the HP ProLiant Servers Troubleshooting Guide, part number 375445-xx5, included the following additions: • Added three new c-Class server blade flowcharts: o c-Class server...
HP ProLiant Servers Troubleshooting Guide
Page 44
... System does not boot from the SD card. 2. Run HP Insight Diagnostics (on the server. When a TPM is installed and is slower than the original drive. Server response time is being used with BitLocker™, be sure to follow the recovery procedures in RBSU. 2. Review information about the operating system encryption... a decrease in the operating system documentation. 4. If needed, increase the amount of 15 percent free space. 2. See the TPM replacement recovery procedure in server performance. Fan problems General fan problems are not corrupt.
... System does not boot from the SD card. 2. Run HP Insight Diagnostics (on the server. When a TPM is installed and is slower than the original drive. Server response time is being used with BitLocker™, be sure to follow the recovery procedures in RBSU. 2. Review information about the operating system encryption... a decrease in the operating system documentation. 4. If needed, increase the amount of 15 percent free space. 2. See the TPM replacement recovery procedure in server performance. Fan problems General fan problems are not corrupt.
HP ProLiant Servers Troubleshooting Guide
Page 99
... the system is operational, but not Fault Tolerant) Description: A physical drive in this does not work, replace the cable(s) and connection(s). Action: Check the fans and the operating environment. The logical drive is powered down the server. 2. Check cabling. 3. If drives are failed or purposely removed while the system is beyond safe operating levels...
... the system is operational, but not Fault Tolerant) Description: A physical drive in this does not work, replace the cable(s) and connection(s). Action: Check the fans and the operating environment. The logical drive is powered down the server. 2. Check cabling. 3. If drives are failed or purposely removed while the system is beyond safe operating levels...
HP ProLiant Servers Troubleshooting Guide
Page 104
...enclosure on SCSI Bus X is open. Error messages 104 Please disconnect the internal or external cable from fans or other areas. 4. Description: The side panel of new drives in the external storage unit has failed. Storage Enclosure on SCSI Bus X Indicated an Overheated Condition... ......SOLUTION: Make sure all fans are operating properly. Be sure all cooling fans are connected and operating properly. 2. Action: ...
...enclosure on SCSI Bus X is open. Error messages 104 Please disconnect the internal or external cable from fans or other areas. 4. Description: The side panel of new drives in the external storage unit has failed. Storage Enclosure on SCSI Bus X Indicated an Overheated Condition... ......SOLUTION: Make sure all fans are operating properly. Be sure all cooling fans are connected and operating properly. 2. Action: ...
HP ProLiant Servers Troubleshooting Guide
Page 105
... system and wait for this controller with a new controller that supports the number of drives supported for the expand operation to their original location. Replace any fans not operating properly. If the problem persists: Replace this controller supports. Swapped Cables or.... Storage Enclosure on enclosures with the original controller. Description: One or more drives than this controller with multiple fans and one of the original array configuration. Action: Replace the failed fans. Wide SCSI Transfer Failed... ...SOLUTION: This may indicate a bad SCSI cable...
... system and wait for this controller with a new controller that supports the number of drives supported for the expand operation to their original location. Replace any fans not operating properly. If the problem persists: Replace this controller supports. Swapped Cables or.... Storage Enclosure on enclosures with the original controller. Description: One or more drives than this controller with multiple fans and one of the original array configuration. Action: Replace the failed fans. Wide SCSI Transfer Failed... ...SOLUTION: This may indicate a bad SCSI cable...
HP ProLiant Servers Troubleshooting Guide
Page 137
...Possible Cause: Power supply is corrupt or invalid. Action: Run the server setup utility and correct the configuration. 1700 Series 1707 - Slot X Drive Array Controller - Action: 1. System restart required Audible Beeps: None Possible Cause: The specified Smart Array controller Bootstrap NVRAM was available. Update the...supply must be installed in Bay 1 for proper cooling. -System Halted! 1615-Power Supply Failure, Power Supply Unplugged, or Power Supply Fan Failure in Bay X Audible Beeps: None Possible Cause: The power supply has failed, or it is installed but not connected to ...
...Possible Cause: Power supply is corrupt or invalid. Action: Run the server setup utility and correct the configuration. 1700 Series 1707 - Slot X Drive Array Controller - Action: 1. System restart required Audible Beeps: None Possible Cause: The specified Smart Array controller Bootstrap NVRAM was available. Update the...supply must be installed in Bay 1 for proper cooling. -System Halted! 1615-Power Supply Failure, Power Supply Unplugged, or Power Supply Fan Failure in Bay X Audible Beeps: None Possible Cause: The power supply has failed, or it is installed but not connected to ...
HP ProLiant Servers Troubleshooting Guide
Page 139
...the controller. Action: Check the fans and be corrected because of devices currently attached to the affected blocks should resolve the media errors. 1717-Slot z Drive Array Controller - Install the access panel, if removed. 1718-Slot z Drive Array Controller - Device discovery found ...Cause: A controller failure event occurred before the server powered up. A controller failure event occurred prior to the controller. 1719-Slot z Drive Array - Backup and restore recommended. An unrecoverable read . Action: Install the latest version of the devices attached to this controller than...
...the controller. Action: Check the fans and be corrected because of devices currently attached to the affected blocks should resolve the media errors. 1717-Slot z Drive Array Controller - Install the access panel, if removed. 1718-Slot z Drive Array Controller - Device discovery found ...Cause: A controller failure event occurred before the server powered up. A controller failure event occurred prior to the controller. 1719-Slot z Drive Array - Backup and restore recommended. An unrecoverable read . Action: Install the latest version of the devices attached to this controller than...
HP ProLiant Servers Troubleshooting Guide
Page 149
... SCSI Port Y: Side-Panel must be Closed to the latest firmware version ("Firmware maintenance" on the drive enclosure. ProLiant Drive Storage Enclosure Problem Detected... (followed by placing a hand over the fan. • Be sure the internal plenum cooling fan in tower servers or storage systems is not operating, check for obstructions and check all internal...
... SCSI Port Y: Side-Panel must be Closed to the latest firmware version ("Firmware maintenance" on the drive enclosure. ProLiant Drive Storage Enclosure Problem Detected... (followed by placing a hand over the fan. • Be sure the internal plenum cooling fan in tower servers or storage systems is not operating, check for obstructions and check all internal...
HP ProLiant Servers Troubleshooting Guide
Page 184
...128, 129 dirty data 91 disaster recovery 80 disk drives, overheated condition 139 diskette drive 41 diskette drive problems 41, 132 diskette image creation 68 DMA error 116 documentation 85 drive array 151, 152, 153 drive array controller 137, 138, 139 drive array not configured 151 drive array recovery 151, 152 drive erase operation 144 drive...problems 57 expansion board-related port 85 codes 165 express port error 116 external device problems 52 F fan assembly 134, 135, 136 fan LED 45 fan problems 44, 45, 115, 116 fans 44, 45, 115, 116, 117, 134, 135, 136, 156 fault-tolerance methods 88 ...
...128, 129 dirty data 91 disaster recovery 80 disk drives, overheated condition 139 diskette drive 41 diskette drive problems 41, 132 diskette image creation 68 DMA error 116 documentation 85 drive array 151, 152, 153 drive array controller 137, 138, 139 drive array not configured 151 drive array recovery 151, 152 drive erase operation 144 drive...problems 57 expansion board-related port 85 codes 165 express port error 116 external device problems 52 F fan assembly 134, 135, 136 fan LED 45 fan problems 44, 45, 115, 116 fans 44, 45, 115, 116, 117, 134, 135, 136, 156 fault-tolerance methods 88 ...
HP Server Management Packs for Microsoft System Center Essentials User Guide
Page 78
... class Drive array physical drive failed Storage (ProLiant SNMP) Drive array spare drive failed Storage (ProLiant SNMP) Drive array physical drive failed Storage (ProLiant SNMP) Drive array accelerator degraded or failed or battery failed Storage (ProLiant SNMP) Drive array accelerator degraded or data degraded or failed Storage (ProLiant SNMP) Drive array accelerator degraded or failed or battery failed Storage (ProLiant SNMP) Storage system fan degraded Storage (ProLiant...
... class Drive array physical drive failed Storage (ProLiant SNMP) Drive array spare drive failed Storage (ProLiant SNMP) Drive array physical drive failed Storage (ProLiant SNMP) Drive array accelerator degraded or failed or battery failed Storage (ProLiant SNMP) Drive array accelerator degraded or data degraded or failed Storage (ProLiant SNMP) Drive array accelerator degraded or failed or battery failed Storage (ProLiant SNMP) Storage system fan degraded Storage (ProLiant...
ProLiant ML530 Generation 2 Server Setup and Installation Guide
Page 29
... ensures that safeguards data and system integrity. 1-8 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide Complete redundancy can be achieved by installing only one redundant hot-plug I /O fan, two required hot-plug drive fans, and one redundant hot-plug drive fan • Optional: One redundant hot-plug CPU fan and one additional power supply. The standard and...
... ensures that safeguards data and system integrity. 1-8 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide Complete redundancy can be achieved by installing only one redundant hot-plug I /O fan, two required hot-plug drive fans, and one redundant hot-plug drive fan • Optional: One redundant hot-plug CPU fan and one additional power supply. The standard and...
ProLiant ML530 Generation 2 Server Setup and Installation Guide
Page 49
...inside the server that could bridge live parts. CAUTION: For Compaq branded Series 7000 racks, you must install highly ventilated rack door inserts to provide proper front-to-back airflow and cooling. HP ProLiant ML530 Generation 2 Server Setup and Installation Guide 3-3 WARNING: To ...weight of the rack rests on energized servers with a system tray to facilitate the installation of hardware upgrades, particularly accessing the drive fans and internal cabling. CAUTION: Be sure that your server. To streamline the installation process, read the installation instructions for all ...
...inside the server that could bridge live parts. CAUTION: For Compaq branded Series 7000 racks, you must install highly ventilated rack door inserts to provide proper front-to-back airflow and cooling. HP ProLiant ML530 Generation 2 Server Setup and Installation Guide 3-3 WARNING: To ...weight of the rack rests on energized servers with a system tray to facilitate the installation of hardware upgrades, particularly accessing the drive fans and internal cabling. CAUTION: Be sure that your server. To streamline the installation process, read the installation instructions for all ...
ProLiant ML530 Generation 2 Server Setup and Installation Guide
Page 189
Cabling the Server Figure 7-2: Power backplane connectors Table 7-2: Power Backplane Connectors Item 1 2 3 4 5 6 7 8 9 10 11 12 13 Connector Power supply 1 Power supply 2 Power supply 3 (not used) SCSI drive cage B CD-ROM/diskette Front panel LED assembly Drive fan 5 System power Drive fan 6 Power backplane signal Drive fan 7 System power Removable media bay/SCSI drive cage A 7-4 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide
Cabling the Server Figure 7-2: Power backplane connectors Table 7-2: Power Backplane Connectors Item 1 2 3 4 5 6 7 8 9 10 11 12 13 Connector Power supply 1 Power supply 2 Power supply 3 (not used) SCSI drive cage B CD-ROM/diskette Front panel LED assembly Drive fan 5 System power Drive fan 6 Power backplane signal Drive fan 7 System power Removable media bay/SCSI drive cage A 7-4 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide
ProLiant ML530 Generation 2 Server Setup and Installation Guide
Page 244
Figure C-7: Hot-plug fan LEDs Table C-8: Hot-Plug Fan LEDs Fan Description 1 Standard CPU fan 2 Optional redundant CPU fan 3 Standard I/O fan 4 Optional redundant CPU fan 5 Drive fan 6 Drive fan 7 Drive fan C-10 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide System LEDs and Switches Hot-Plug Fan LEDs Each hot-plug fan has a corresponding status LED in the fan basket.
Figure C-7: Hot-plug fan LEDs Table C-8: Hot-Plug Fan LEDs Fan Description 1 Standard CPU fan 2 Optional redundant CPU fan 3 Standard I/O fan 4 Optional redundant CPU fan 5 Drive fan 6 Drive fan 7 Drive fan C-10 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide System LEDs and Switches Hot-Plug Fan LEDs Each hot-plug fan has a corresponding status LED in the fan basket.
ProLiant ML530 Generation 2 Server Setup and Installation Guide
Page 282
... interference A-5 electrostatic discharge, prevention measures B-1 to an expansion board 3-74 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide Index-5 drive air baffle, removing 3-69 drive blank, removing 3-56, 3-58 drive cages locations 3-53 power connectors 7-4 required cables 7-5 two-bay hot-plug SCSI 3-52 drive fans 7-4 drivers health 8-18 IML 8-19 installing with NCMCON 4-24 verifying installation...
... interference A-5 electrostatic discharge, prevention measures B-1 to an expansion board 3-74 HP ProLiant ML530 Generation 2 Server Setup and Installation Guide Index-5 drive air baffle, removing 3-69 drive blank, removing 3-56, 3-58 drive cages locations 3-53 power connectors 7-4 required cables 7-5 two-bay hot-plug SCSI 3-52 drive fans 7-4 drivers health 8-18 IML 8-19 installing with NCMCON 4-24 verifying installation...