Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25
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... is disconnected. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: "Server [sysName], Remote Insight/Integrated Lights-Out interface error." The host OS has detected an error in CPQSM2.MIB Symptom: Keyboard Cable Disconnected. Log Message: The Remote Insight Board has detected self test error '%4'. The firmware is...
... is disconnected. Supporting SNMP Trap Data: • sysName • cpqHoTrapFlags Supporting SNMP Trap Description: "Server [sysName], Remote Insight/Integrated Lights-Out interface error." The host OS has detected an error in CPQSM2.MIB Symptom: Keyboard Cable Disconnected. Log Message: The Remote Insight Board has detected self test error '%4'. The firmware is...
ProLiant Essentials Foundation Pack Installation Guide
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...Management, and ProLiant Firmware Maintenance. • HP is bootable only on server configuration and OS installation. The only warranties for HP ProLiant server products. registered trademarks of optimized ProLiant server drivers, utilities, and management agents. • HP Systems Insight Manager... Corporation. provides a consolidated view of the OS installation. For additional information on HP ProLiant servers. More information is required before you through Subscriber's Choice at www.hp.com/servers/proliantessentials SmartStart Installation Guidelines SmartStart performs...
...Management, and ProLiant Firmware Maintenance. • HP is bootable only on server configuration and OS installation. The only warranties for HP ProLiant server products. registered trademarks of optimized ProLiant server drivers, utilities, and management agents. • HP Systems Insight Manager... Corporation. provides a consolidated view of the OS installation. For additional information on HP ProLiant servers. More information is required before you through Subscriber's Choice at www.hp.com/servers/proliantessentials SmartStart Installation Guidelines SmartStart performs...
HP ProLiant Servers Troubleshooting Guide
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... ...169 MSG_CPU_RR_12 ...169 MSG_CPU_RR_13 ...169 MSG_CPU_RR_14 ...169 MSG_CPU_RR_15 ...170 MSG_CPU_RR_16 ...170 MSG_CPU_RR_17 ...170 Contacting HP ...171 Contacting HP technical support or an authorized reseller 171 Customer self repair...171 Server information you need ...172 Operating system... information you need 172 Microsoft® operating systems ...172 Linux operating systems ...173 Novell NetWare operating systems 174 SCO operating systems ...174 IBM OS...
... ...169 MSG_CPU_RR_12 ...169 MSG_CPU_RR_13 ...169 MSG_CPU_RR_14 ...169 MSG_CPU_RR_15 ...170 MSG_CPU_RR_16 ...170 MSG_CPU_RR_17 ...170 Contacting HP ...171 Contacting HP technical support or an authorized reseller 171 Customer self repair...171 Server information you need ...172 Operating system... information you need 172 Microsoft® operating systems ...172 Linux operating systems ...173 Novell NetWare operating systems 174 SCO operating systems ...174 IBM OS...
HP ProLiant Servers Troubleshooting Guide
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c-Class server blade POST problems flowchart Operating system boot problems flowchart Symptoms: • Server does not boot a previously installed OS • Server does not boot SmartStart Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Diagnostic flowcharts 31
c-Class server blade POST problems flowchart Operating system boot problems flowchart Symptoms: • Server does not boot a previously installed OS • Server does not boot SmartStart Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Diagnostic flowcharts 31
HP ProLiant Servers Troubleshooting Guide
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There are two ways to use SmartStart when diagnosing OS boot problems on page 71) Diagnostic flowcharts 32 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade.
There are two ways to use SmartStart when diagnosing OS boot problems on page 71) Diagnostic flowcharts 32 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade.
HP ProLiant Servers Troubleshooting Guide
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...RBSU, see the labels located on page 83)." 9. b. Restart the server. For additional information about required switch settings, see the HP ROM-Based Setup Utility User Guide on the server. If necessary, remove unsupported hardware. 2. To be sure all system components recognize ...system ROM to the hardware release, see the device, server, and OS documentation. After installing or replacing boards or other device is installed properly. For more information, see the HP support website (http://www.hp.com/support). 3. General hardware problems Problems with the hardware. For...
...RBSU, see the labels located on page 83)." 9. b. Restart the server. For additional information about required switch settings, see the HP ROM-Based Setup Utility User Guide on the server. If necessary, remove unsupported hardware. 2. To be sure all system components recognize ...system ROM to the hardware release, see the device, server, and OS documentation. After installing or replacing boards or other device is installed properly. For more information, see the HP support website (http://www.hp.com/support). 3. General hardware problems Problems with the hardware. For...
HP ProLiant Servers Troubleshooting Guide
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.... If the video expansion board is installed in effect. Be sure no loose connections (on the slot, if applicable. Be sure the server and the OS support the video expansion board. Press any key, or type the password, and wait a few moments for driver requirements. 7. Video colors are wrong Action: •...
.... If the video expansion board is installed in effect. Be sure no loose connections (on the slot, if applicable. Be sure the server and the OS support the video expansion board. Press any key, or type the password, and wait a few moments for driver requirements. 7. Video colors are wrong Action: •...
HP ProLiant Servers Troubleshooting Guide
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...Hyper-Threading enabled) Some versions of Microsoft® Windows® and distributions of Linux may hang during installation or during OS installation, fail to complete OS installation, or fail to disable ACPI. Before updating the operating system, read the release notes for documentation on how to...one of a service pack Action: Follow the instructions for the Linux distributions (if any) can be found at the HP website (http://h18004.www1.hp.com/products/servers/linux/processor-notes.html). Problems occur after installation on page 59). Windows Server™ 2003 SP1 ...
...Hyper-Threading enabled) Some versions of Microsoft® Windows® and distributions of Linux may hang during installation or during OS installation, fail to complete OS installation, or fail to disable ACPI. Before updating the operating system, read the release notes for documentation on how to...one of a service pack Action: Follow the instructions for the Linux distributions (if any) can be found at the HP website (http://h18004.www1.hp.com/products/servers/linux/processor-notes.html). Problems occur after installation on page 59). Windows Server™ 2003 SP1 ...
HP ProLiant Servers Troubleshooting Guide
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... original configuration. Check the application log and operating system log for information. Errors occur after the system software is changed Action: Change settings to the OS/2 documentation for more information. You may have caused the problem. 5. On NetWare 5.X systems, repair NSS volumes with other software on NetWare 6 systems, repair NSS ... to the application documentation, the vendor website, or both. Refer to the Linux for known problems. 4. Check the support website of the software vendor for ProLiant website (http://h18000.www1.hp.com/products/servers/linux).
... original configuration. Check the application log and operating system log for information. Errors occur after the system software is changed Action: Change settings to the OS/2 documentation for more information. You may have caused the problem. 5. On NetWare 5.X systems, repair NSS volumes with other software on NetWare 6 systems, repair NSS ... to the application documentation, the vendor website, or both. Refer to the Linux for known problems. 4. Check the support website of the software vendor for ProLiant website (http://h18000.www1.hp.com/products/servers/linux).
HP ProLiant Servers Troubleshooting Guide
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... LAN connectivity, automatic network configuration, external power backup, group administration, and functions available with the Remote Insight Board. Some of selected ProLiant servers that ASR has restarted the system. Select Product ID. 7. Press the F10 key to a designated pager number that provides server...the system. Enter the serial number and press the Enter key. 6. 5. At the same time, the HP SIM console notifies you to servers through a hardware-based, OS-independent graphical remote console. This design makes iLO and iLO 2 Software tools and solutions 69 The ROMPaq ...
... LAN connectivity, automatic network configuration, external power backup, group administration, and functions available with the Remote Insight Board. Some of selected ProLiant servers that ASR has restarted the system. Select Product ID. 7. Press the F10 key to a designated pager number that provides server...the system. Enter the serial number and press the Enter key. 6. 5. At the same time, the HP SIM console notifies you to servers through a hardware-based, OS-independent graphical remote console. This design makes iLO and iLO 2 Software tools and solutions 69 The ROMPaq ...
HP ProLiant Servers Troubleshooting Guide
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... utility, refer to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. Before the OS loads, HP provides support for USB devices through the appropriate USB device drivers. For additional clustering documentation, refer to the Microsoft... in -depth system and component testing while the OS is not available normally. For software troubleshooting information and frequently asked questions, refer to the High Availability website (http://h18004.www1.hp.com/solutions/enterprise/highavailability). Available in both standard ...
... utility, refer to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. Before the OS loads, HP provides support for USB devices through the appropriate USB device drivers. For additional clustering documentation, refer to the Microsoft... in -depth system and component testing while the OS is not available normally. For software troubleshooting information and frequently asked questions, refer to the High Availability website (http://h18004.www1.hp.com/solutions/enterprise/highavailability). Available in both standard ...
HP ProLiant Servers Troubleshooting Guide
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...to the operating system support matrix (http://www.hp.com/go /hpsim). Version control The VCRM and VCA are installing a SmartStart-supported OS, use the SmartStart CD to install an OS, drivers for some of servers and options. HP Systems Insight Manager uses these Insight Management Agents...tasks. • The VCRM provides a graphical view of ProLiant optimized drivers, utilities, and management agents. For more information, see the HP website (http://www.hp.com/support). Operating system version support Refer to the HP Systems Insight Manager Help Guide and the Version Control User Guide...
...to the operating system support matrix (http://www.hp.com/go /hpsim). Version control The VCRM and VCA are installing a SmartStart-supported OS, use the SmartStart CD to install an OS, drivers for some of servers and options. HP Systems Insight Manager uses these Insight Management Agents...tasks. • The VCRM provides a graphical view of ProLiant optimized drivers, utilities, and management agents. For more information, see the HP website (http://www.hp.com/support). Operating system version support Refer to the HP Systems Insight Manager Help Guide and the Version Control User Guide...
HP ProLiant Servers Troubleshooting Guide
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..., are electronic documentation on the Documentation CD. Server documentation can also be accessed from the HP Technical Support website (http://docs.hp.com) or the HP Business Support Center website (http://www.hp.com/go /bizsupport). Topics include HP products, HP technology, OS, networking products, and performance. Refer to one of documents that customers use to the...
..., are electronic documentation on the Documentation CD. Server documentation can also be accessed from the HP Technical Support website (http://docs.hp.com) or the HP Business Support Center website (http://www.hp.com/go /bizsupport). Topics include HP products, HP technology, OS, networking products, and performance. Refer to one of documents that customers use to the...
HP ProLiant Servers Troubleshooting Guide
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... Memory is enabled and indicates the amount of memory reserved for details on the previous boot. Action: None. Action: Check the System Management Log or OS Event Log for this feature. Action: Install fans or replace failed fans to crash, has been logged. Audible Beeps: None Possible Cause: This message indicates... is enabled and indicates the amount of required fans is installed, but some redundant fans are missing or failed. Action: None. Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 74) and replace failed components as indicated.
... Memory is enabled and indicates the amount of memory reserved for details on the previous boot. Action: None. Action: Check the System Management Log or OS Event Log for this feature. Action: Install fans or replace failed fans to crash, has been logged. Audible Beeps: None Possible Cause: This message indicates... is enabled and indicates the amount of required fans is installed, but some redundant fans are missing or failed. Action: None. Action: Run Insight Diagnostics ("HP Insight Diagnostics" on page 74) and replace failed components as indicated.
HP ProLiant Servers Troubleshooting Guide
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...Disaster Recovery (OBDR) is corrupt, update the iLO and iLO 2 firmware using the Firmware Maintenance CD. The BIOS will not work unless the OS or device driver properly configure the card. Enable OBDR 2. Action: 1. The following error may be configured properly by the system ROM. The... iLO and iLO 2 Firmware may appear: Error - WARNING - Follow the onscreen directions: Remove power to PCMCIA bridge are configured by the OS or driver. The device will not configure this message only occurs when PCI cards with the Type 2 PCI device. Error messages 123 USB tape...
...Disaster Recovery (OBDR) is corrupt, update the iLO and iLO 2 firmware using the Firmware Maintenance CD. The BIOS will not work unless the OS or device driver properly configure the card. Enable OBDR 2. Action: 1. The following error may be configured properly by the system ROM. The... iLO and iLO 2 Firmware may appear: Error - WARNING - Follow the onscreen directions: Remove power to PCMCIA bridge are configured by the OS or driver. The device will not configure this message only occurs when PCI cards with the Type 2 PCI device. Error messages 123 USB tape...
HP ProLiant Servers Troubleshooting Guide
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...of each third-party software component installed, with the versions • A detailed description of the problem and any associated error messages IBM OS/2 operating systems Collect the following information: • Operating system version number and printouts or electronic copies (to e-mail to a support ... HPFS386.INI (for Advanced or Advanced with SMP) • If HP drivers are installed: o Version of the SSD used o List of drivers from the SSD o Versions of the OS/2 Management Insight Agents, CPQB32.SYS, and OS/2 Health Driver use • The drive subsystem and file system information:...
...of each third-party software component installed, with the versions • A detailed description of the problem and any associated error messages IBM OS/2 operating systems Collect the following information: • Operating system version number and printouts or electronic copies (to e-mail to a support ... HPFS386.INI (for Advanced or Advanced with SMP) • If HP drivers are installed: o Version of the SSD used o List of drivers from the SSD o Versions of the OS/2 Management Insight Agents, CPQB32.SYS, and OS/2 Health Driver use • The drive subsystem and file system information:...
HP ProLiant Servers Troubleshooting Guide
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IP Internet Protocol IRQ interrupt request ISP Internet service provider KVM keyboard, video, and mouse LED light-emitting diode LVD low-voltage differential MMX multimedia extensions NMI non-maskable interrupt NVRAM non-volatile memory OBDR One Button Disaster Recovery ORCA Option ROM Configuration for Arrays OS operating system P2V physical to virtual PCI peripheral component interface Acronyms and abbreviations 179
IP Internet Protocol IRQ interrupt request ISP Internet service provider KVM keyboard, video, and mouse LED light-emitting diode LVD low-voltage differential MMX multimedia extensions NMI non-maskable interrupt NVRAM non-volatile memory OBDR One Button Disaster Recovery ORCA Option ROM Configuration for Arrays OS operating system P2V physical to virtual PCI peripheral component interface Acronyms and abbreviations 179
HP ProLiant Servers Troubleshooting Guide
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... HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant Essentials Foundation Pack 70, 88 HP ProLiant Essentials Rapid Deployment Pack 68 HP Smart Update Manager overview 77 HP Smart Update Manager, deployment 82 HP Systems Insight Manager, overview 42, 70, 88 HP technical support 171 HP troubleshooting resources 85 HP website 85 hub link error 116 I IBM OS...
... HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant Essentials Foundation Pack 70, 88 HP ProLiant Essentials Rapid Deployment Pack 68 HP Smart Update Manager overview 77 HP Smart Update Manager, deployment 82 HP Systems Insight Manager, overview 42, 70, 88 HP technical support 171 HP troubleshooting resources 85 HP website 85 hub link error 116 I IBM OS...
HP ProLiant Servers Troubleshooting Guide
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... operating systems 58, 59, 61, 77, 88, 172 option ROM 80 Option ROM Configuration for Arrays (ORCA) 68 ORCA (Option ROM Configuration for Arrays) 68 OS boot problems flowchart 31 P panic error 59 parallel port 131 parameters 62 parity errors 90, 97, 120 part numbers 86 passwords 118 patches 59 PCI... port 85 codes 164 processors 48, 87, 117, 118, 120, 122, 124, 167 product configuration resources 86 product information resources 86 product installation resources 86 ProLiant Support Pack (PSP) 77 PSPs, overview 77 Q QuickSpecs 86 Index 186
... operating systems 58, 59, 61, 77, 88, 172 option ROM 80 Option ROM Configuration for Arrays (ORCA) 68 ORCA (Option ROM Configuration for Arrays) 68 OS boot problems flowchart 31 P panic error 59 parallel port 131 parameters 62 parity errors 90, 97, 120 part numbers 86 passwords 118 patches 59 PCI... port 85 codes 164 processors 48, 87, 117, 118, 120, 122, 124, 167 product configuration resources 86 product information resources 86 product installation resources 86 ProLiant Support Pack (PSP) 77 PSPs, overview 77 Q QuickSpecs 86 Index 186
HP Insight Server Migration Software for ProLiant User Guide
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...-standard kernels • Migrations of LVM snapshots • Migrations of Linux OS with an agent-based console Linux SMP VM Host Agent operating system running Linux Virtual machine destination on agent-less host SMP Virtual Boot CD Using the HP SIM CMS to the agent. The Show Host List displays the following...
...-standard kernels • Migrations of LVM snapshots • Migrations of Linux OS with an agent-based console Linux SMP VM Host Agent operating system running Linux Virtual machine destination on agent-less host SMP Virtual Boot CD Using the HP SIM CMS to the agent. The Show Host List displays the following...