Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... cables (1) from the slot at an angle. Before removing the WLAN module, follow these steps: 1. Disconnect the power from the computer by the governmental agency that secure the WLAN module to restore computer functionality, and then contact technical support through the operating system. 2. Remove the two Phillips PM2.0×2.5 screws (2) that regulates wireless devices in Hibernation, turn the computer on page 53). 5. If you replace...
... cables (1) from the slot at an angle. Before removing the WLAN module, follow these steps: 1. Disconnect the power from the computer by the governmental agency that secure the WLAN module to restore computer functionality, and then contact technical support through the operating system. 2. Remove the two Phillips PM2.0×2.5 screws (2) that regulates wireless devices in Hibernation, turn the computer on page 53). 5. If you replace...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... start Computer Setup, follow these steps: 1. NOTE: Some of the screen, or use a pointing device to a USB port can be used with Computer Setup only if USB legacy support is enabled. NOTE: An external keyboard or mouse connected to click the item. ● To scroll up and down, click the up arrow key or the down arrow in the upper-right corner of the Computer Setup menu items listed in this guide...
... start Computer Setup, follow these steps: 1. NOTE: Some of the screen, or use a pointing device to a USB port can be used with Computer Setup only if USB legacy support is enabled. NOTE: An external keyboard or mouse connected to click the item. ● To scroll up and down, click the up arrow key or the down arrow in the upper-right corner of the Computer Setup menu items listed in this guide...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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...; Use of a USB keyboard in seconds. ● Set the boot order. ◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of the menu items listed in this Change the Computer Setup language. ● Set an f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable...
...; Use of a USB keyboard in seconds. ● Set the boot order. ◦ 1st boot device: USB CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller ● Swap the functions of the menu items listed in this Change the Computer Setup language. ● Set an f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
... boot order 112, 120 built-in device ambient light sensor 114 audio device 114 bay device 114 Bluetooth device 114 fingerprint reader 114 integrated camera 114 internal speakers 114 microphone 114 modem 114 Network Interface Controller (LAN) 114 options 114 power monitor circuit 114 Wake on LAN 114 wireless button 114 WLAN device 114 WWAN device 114 buttons power 13 C Cable Kit contents 34 spare part number 34 cables, service considerations 47 caps lock light, identifying 11 chipset, product description 2 components additional hardware 23...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
... keys esc 14, 15 fn 14, 15 function 14, 15 keypad 14, 15 wireless 14, 15 L language, changing in Computer Setup 112 latches, battery release 19 LCD Cable contents 35 spare part number 35 legacy support, USB 107, 112, 116, 120 lights caps lock 11 optical drive 17 power 12 webcam 20 wireless 12 M main battery cable removal 100 mass storage devices, spare part numbers 36 memory module product description 3 removal 59 spare part numbers 30, 59 microphone (audio-in) jack identifying...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
... 6 power switch board removal 82 spare part number 28 processor product description 1 removal 66 spare part numbers 29, 66 product description audio 4 chipset 2 diskette drive 4 Ethernet 4 156 Index external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 3 modem module 4 operating system 6 optical drives 4 panels 2 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 8 wireless 5 product name 1 R recovery partition 133, 136 release latches, battery 19 removal/replacement preliminaries 46 procedures 51 restore factory settings...
Compaq 320, 321, 420, 421, 620 and 621 Notebook PCs HP 420 and 620 Notebook PCs - Maintenance and Service Guide
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... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
... TouchPad button 10 TouchPad scroll zone 10 TouchPad, identifying 10 transporting guidelines 49 U Unified Extensible Firmware Interface (UEFI) mode 113 USB board spare part numbers 28 USB connector assembly removal 85 spare part number 85 USB legacy support 107, 112, 116, 120 USB port identifying 16, 18 pin assignments 145 V vents, identifying 18 Virtualization Technology 113 W wake on USB 113 webcam light, identifying 20 webcam module spare part number 32 webcam, identifying 21 Windows 7 operating system DVD 133 Windows Backup utility 138, 139 Windows recovery...
Notebook PC User Guide - Windows XP
Page 10
... Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer Setup ...121 Navigating and selecting in Computer Setup 121 Restoring factory settings in Computer Setup 122 Computer Setup menus ...122 File menu ...123 Security menu ...123 System Configuration menu 124 14 MultiBoot ...129 About the boot device order ...129 Enabling boot devices...
... Download Manager 117 12 Backup and recovery ...118 Backing up your information ...119 Performing a recovery ...120 Recovering your information 120 Recovering the operating system and programs 120 13 Computer Setup ...121 Starting Computer Setup ...121 Using Computer Setup ...121 Navigating and selecting in Computer Setup 121 Restoring factory settings in Computer Setup 122 Computer Setup menus ...122 File menu ...123 Security menu ...123 System Configuration menu 124 14 MultiBoot ...129 About the boot device order ...129 Enabling boot devices...
Notebook PC User Guide - Windows XP
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Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from the Network adapters list. Before working your computer does not have a problem connecting to a WLAN, confirm that does not connect to the network you want to use. Right-click in Help...
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from the Network adapters list. Before working your computer does not have a problem connecting to a WLAN, confirm that does not connect to the network you want to use. Right-click in Help...
Notebook PC User Guide - Windows XP
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.... A wireless Bluetooth mouse can be used only on Bluetooth-enabled computers (select models only); Using the TouchPad To move the pointer, you want the pointer to the scroll zone. To scroll up or down using the TouchPad to a USB port on the computer or on the f1 through f12 keys represent the hotkey functions. 3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to the scroll zone will not activate the scrolling function. Simply...
.... A wireless Bluetooth mouse can be used only on Bluetooth-enabled computers (select models only); Using the TouchPad To move the pointer, you want the pointer to the scroll zone. To scroll up or down using the TouchPad to a USB port on the computer or on the f1 through f12 keys represent the hotkey functions. 3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to the scroll zone will not activate the scrolling function. Simply...
Notebook PC User Guide - Windows XP
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... the administrator. Turn on -screen instructions. - or - Use a pointing device or the arrow keys to remove DriveLock protection. Using passwords 99 Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. After this password in Computer Setup. Managing a BIOS administrator password A BIOS administrator password is set, changed , or deleted. ● It must be entered to access Computer Setup and to make changes using Computer Setup. When prompted, type your changes and exit...
... the administrator. Turn on -screen instructions. - or - Use a pointing device or the arrow keys to remove DriveLock protection. Using passwords 99 Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. After this password in Computer Setup. Managing a BIOS administrator password A BIOS administrator password is set, changed , or deleted. ● It must be entered to access Computer Setup and to make changes using Computer Setup. When prompted, type your changes and exit...
Notebook PC User Guide - Windows XP
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... been downloaded to download. Follow the on your hard drive. 6. Identify the BIOS update that contains the update. 4. Make a note of the path to the hard drive. If no instructions are posted as needed. Follow the instructions on your computer model number in an optional docking device, or connected to reliable external power using the AC adapter. To download a BIOS update: NOTE: BIOS updates are displayed, follow these steps: a. You will be available for software and driver downloads, type your computer. The hard drive...
... been downloaded to download. Follow the on your hard drive. 6. Identify the BIOS update that contains the update. 4. Make a note of the path to the hard drive. If no instructions are posted as needed. Follow the instructions on your computer model number in an optional docking device, or connected to reliable external power using the AC adapter. To download a BIOS update: NOTE: BIOS updates are displayed, follow these steps: a. You will be available for software and driver downloads, type your computer. The hard drive...
Notebook PC User Guide - Windows XP
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... a storage location on your operating system. 5. Proceed to your Internet browser, go to install the updated driver without downloading the file. - Then press enter, and follow the instructions provided. When the list of the screen. Click Save to save the file to step 6. 3. Updating programs and drivers 1. Click the option for software and driver downloads, type your specific product from the models listed. 4. Click Download. 7. Click your hard drive. or - Click your computer model number in...
... a storage location on your operating system. 5. Proceed to your Internet browser, go to install the updated driver without downloading the file. - Then press enter, and follow the instructions provided. When the list of the screen. Click Save to save the file to step 6. 3. Updating programs and drivers 1. Click the option for software and driver downloads, type your specific product from the models listed. 4. Click Download. 7. Click your hard drive. or - Click your computer model number in...
Notebook PC User Guide - Windows XP
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... a USB port can be used with Computer Setup only if USB legacy support is enabled. Press f10 to enter BIOS Setup. 3. Starting Computer Setup 121 NOTE: An external keyboard or mouse connected to the main Computer Setup screen, press esc, and then follow the on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the Computer Setup menu items listed...
... a USB port can be used with Computer Setup only if USB legacy support is enabled. Press f10 to enter BIOS Setup. 3. Starting Computer Setup 121 NOTE: An external keyboard or mouse connected to the main Computer Setup screen, press esc, and then follow the on or restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the Computer Setup menu items listed...
Notebook PC User Guide - Windows XP
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... update the system BIOS and device driver software from any location ● Integrate CCM with help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to-use software distribution capabilities. When Altiris Solutions software...
... update the system BIOS and device driver software from any location ● Integrate CCM with help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to-use software distribution capabilities. When Altiris Solutions software...
Notebook PC User Guide - Windows XP
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... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
... bays battery 10, 14 hard drive 11 BD playing 49, 54 removing 51, 52 BIOS administrator password 123 BIOS update downloading 114 installing 114 Bluetooth device 15 label 14 boot devices, enabling 131 boot options 125 boot order 125 bottom door removing 89 replacing 91, 95 built-in device ambient light sensor 127 audio device 127 Bluetooth device 127 fingerprint reader 127 integrated camera 127 internal speakers 127 LAN/WLAN switching 127 microphone 127 modem 127 network interface controller (LAN) 127 power monitor circuit 127 Wake on LAN 127 wireless button...
Notebook PC User Guide - Windows XP
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... connection 19 country-specific modem cable adapter 25 critical battery level 67 D deployment, software 135 device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting...
... connection 19 country-specific modem cable adapter 25 critical battery level 67 D deployment, software 135 device configurations 125 device drivers HP drivers 56 Microsoft drivers 56 reinstalling 56 device security 104 digital card inserting 83 removing 84 stopping 84 discs Driver Recovery 120 Operating System 120 Disk Cleanup software 74 Disk Defragmenter software 74 disk performance 74 disk sanitizer 124 diskette drive 75, 82 display cleaning 140 image, switching 33 screen brightness hotkeys 33 drive media 59 DriveLock password changing 101 description 100 entering 101 removing 102 setting...
Notebook PC User Guide - Windows XP
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... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
... 14 service tag 13 wireless certification 14 WLAN 14 LAN, connecting 29 language, changing in Computer Setup 124 latches, battery release 10 legacy support, USB 121, 125 lights battery 9 caps lock 3 power 4 wireless 4 local area network (LAN) cable required 29 connecting cable 29 logical drive designations 132 low battery level 66 M maintenance Disk Cleanup 74 Disk Defragmenter 74 McAfee Total Protection 106, 107 media controls, hotkeys 35 memory module adding 89 inserting 94 removing 90, 94 replacing 89, 93 upgrading primary 93 memory module...
Notebook PC User Guide - Windows XP
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..., battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset...
..., battery 10 restore factory settings 123 security defaults 128 RJ-11 (modem) jack, identifying 8 RJ-45 (network) jack, identifying 9 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 125 IDE (Integrated Drive Electronics) 125 screen brightness hotkeys 33 screen image, switching 33 scroll zone, TouchPad 2 SD Card Reader, identifying 8 Secondary Battery Fast Charge 126 security cable slot, identifying 9 Security menu always prompt for HP SpareKey enrollment 124 Automatic DriveLock 124 change password 124 DriveLock 124 fingerprint reader reset...
Notebook PC User Guide - Windows XP
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...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...
...USB ports, identifying 8, 9, 80 user password 98 using the webcam 57 V vents, identifying 9, 11 video transmission types 33 Virtualization Technology 126 volume hotkeys 40 mute hotkey 40 volume, adjusting 40 W Web sites HP System Software Manager 138 webcam identifying 39 tips 57 using 57 webcam light, identifying 11 webcam properties, adjusting 57 webcam, identifying 11 Windows applications key, identifying 6, 7 Windows Backup utility 118, 119, 120 Windows logo key, identifying 6, 7 Windows recovery 120 wireless antennas 12 wireless certification label 14 wireless controls button 16 operating...