Deskpro EN Hardware Reference Guide -- Slim Desktop Models
Page 6
... any optional equipment. 1. Installation Sequence It is very important that it recognizes the newly installed equipment. 1 chapter INSTALLATION GUIDELINES This guide explains how to remove the computer cover or access panel and install the following optional equipment upgrades: Additional system memory Expansion card Optional drive Security lock Replacement battery This chapter includes information about the general installation sequence for Deskpro personal computers, and about Computer Setup, refer to the Computer Setup guide. Hardware Reference Guide 1-1
... any optional equipment. 1. Installation Sequence It is very important that it recognizes the newly installed equipment. 1 chapter INSTALLATION GUIDELINES This guide explains how to remove the computer cover or access panel and install the following optional equipment upgrades: Additional system memory Expansion card Optional drive Security lock Replacement battery This chapter includes information about the general installation sequence for Deskpro personal computers, and about Computer Setup, refer to the Computer Setup guide. Hardware Reference Guide 1-1
Getting Started - Compaq Deskpro Family of Personal Computers
Page 8
... the primary partition using the maximum capacity of the instructions on the screen to customize your authorized Compaq dealer, reseller, or service provider. 1. The installation process begins automatically. 2. Select the Display icon in the Control Panel to change the monitor brand, model, refresh rates, color, resolution, and power management settings. Getting Started 1-5 For network installation, refer to the online documentation provided with the graphics controller utility. After installation is complete, install any additional drivers the...
... the primary partition using the maximum capacity of the instructions on the screen to customize your authorized Compaq dealer, reseller, or service provider. 1. The installation process begins automatically. 2. Select the Display icon in the Control Panel to change the monitor brand, model, refresh rates, color, resolution, and power management settings. Getting Started 1-5 For network installation, refer to the online documentation provided with the graphics controller utility. After installation is complete, install any additional drivers the...
Getting Started - Compaq Deskpro Family of Personal Computers
Page 10
2 chapter GETTING STARTED WITH HARDWARE Computer Features The Compaq Deskpro Family of Personal Computers includes the following features that vary depending on select models) s Ultra ATA 66 hard drive or Wide Ultra2 SCSI hard drive s Compaq flexible ATX chassis, configurable either a PCI or an ISA expansion card (select models include an AGP slot on the system board) ❏ five drive bays: one -third height bay; and two internal 3.5-inch...
2 chapter GETTING STARTED WITH HARDWARE Computer Features The Compaq Deskpro Family of Personal Computers includes the following features that vary depending on select models) s Ultra ATA 66 hard drive or Wide Ultra2 SCSI hard drive s Compaq flexible ATX chassis, configurable either a PCI or an ISA expansion card (select models include an AGP slot on the system board) ❏ five drive bays: one -third height bay; and two internal 3.5-inch...
Getting Started - Compaq Deskpro Family of Personal Computers
Page 18
... operating. 8 Parallel Connector Connects a parallel device, such as a parallel printer. 9 Ethernet RJ-45 Connector Connects the Ethernet network, using an RJ-45 cable. : Serial Connector 2 Connects a serial device, such as a serial mouse or scanner. ; Mouse Connector Connects the mouse or the keyboard.* < Keyboard Connector Connects the keyboard or the mouse.* = Monitor Connector Connects a monitor. > Serial Number Unique serial number; needed when contacting Compaq customer support. * The keyboard and mouse ports are interchangeable. Getting Started 2-9 right light...
... operating. 8 Parallel Connector Connects a parallel device, such as a parallel printer. 9 Ethernet RJ-45 Connector Connects the Ethernet network, using an RJ-45 cable. : Serial Connector 2 Connects a serial device, such as a serial mouse or scanner. ; Mouse Connector Connects the mouse or the keyboard.* < Keyboard Connector Connects the keyboard or the mouse.* = Monitor Connector Connects a monitor. > Serial Number Unique serial number; needed when contacting Compaq customer support. * The keyboard and mouse ports are interchangeable. Getting Started 2-9 right light...
Making Hardware Changes - Compaq Deskpro Family of Personal Computers
Page 127
... DVD-ROM drive). Note: After saving changes to execute self-tests on , manually. Computer Setup Continued Heading Option Storage Diskette Drives Removable Media IDE Devices IDE Drive Timing IDE Options IDE DPS Self-Test Boot Order Description Enables/disables and sets configuration of your computer determines which selections appear under this option. Allows you to specify boot order of performing the IDE DPS selftests is attached to the system. Enables/disables removable media booting and removable media writing. Continued Making Hardware Changes...
... DVD-ROM drive). Note: After saving changes to execute self-tests on , manually. Computer Setup Continued Heading Option Storage Diskette Drives Removable Media IDE Devices IDE Drive Timing IDE Options IDE DPS Self-Test Boot Order Description Enables/disables and sets configuration of your computer determines which selections appear under this option. Allows you to specify boot order of performing the IDE DPS selftests is attached to the system. Enables/disables removable media booting and removable media writing. Continued Making Hardware Changes...
Making Hardware Changes - Compaq Deskpro Family of Personal Computers
Page 128
.... lists most recent cover removal. (Feature supported on NIC models only.) Allows you to set . Computer Setup Continued Heading Option Security Setup Password Power-On Password Password Options Smart Cover Device Security Network Service Boot System IDs Description Sets and enables setup (administrator) password. Enables/disables Smart Cover Sensor and Cover Lock; Enables/disables serial, parallel, and USB ports and audio security. specifies prompting for more information. See the Desktop Management guide for Power-On Password. Enables/disables network server mode...
.... lists most recent cover removal. (Feature supported on NIC models only.) Allows you to set . Computer Setup Continued Heading Option Security Setup Password Power-On Password Password Options Smart Cover Device Security Network Service Boot System IDs Description Sets and enables setup (administrator) password. Enables/disables Smart Cover Sensor and Cover Lock; Enables/disables serial, parallel, and USB ports and audio security. specifies prompting for more information. See the Desktop Management guide for Power-On Password. Enables/disables network server mode...
Deskpro EN Series of Personal Computers Maintenance and Service Guide
Page 14
... Compaq Deskpro EN Series of Personal Computers use of this MSG as a desktop by (1) removing the drives from the chassis after the access panel is a multi-part assembly that follow. 1-2 Product Description Desktop models of the Compaq Deskpro EN Series of Personal Computers ships as a minitower. The system board may be converted to a desktop configuration, or the desktop to the chassis with the Intel 815e chipset will be removed from the computer, (2) setting...
... Compaq Deskpro EN Series of Personal Computers use of this MSG as a desktop by (1) removing the drives from the chassis after the access panel is a multi-part assembly that follow. 1-2 Product Description Desktop models of the Compaq Deskpro EN Series of Personal Computers ships as a minitower. The system board may be converted to a desktop configuration, or the desktop to the chassis with the Intel 815e chipset will be removed from the computer, (2) setting...
Deskpro EN Series of Personal Computers Maintenance and Service Guide
Page 101
...1-2 monitor cleaning, 3-5 mouse cleaning, 3-5 spare part number, 2-9 specifications, 6-9 O operating system ordering device drivers, 1-3 I-2 Index P passwords, disabling or clearing, 5-3 power button. See miscellaneous plastics kit power supply fan, 3-6 removal and replacement, 4-40 spare part number, 2-2 power switch removal and replacement, 4-9 power switch override, 5-3 power-on password, 5-3 preinstalled software, 1-3 processor removal and replacement, 4-36 spare part number, 2-5 R Rear Panel Connectors, 1-5 removal and replacement access panel, 4-5 battery, 4-38 board guide, 4-25 cable...
...1-2 monitor cleaning, 3-5 mouse cleaning, 3-5 spare part number, 2-9 specifications, 6-9 O operating system ordering device drivers, 1-3 I-2 Index P passwords, disabling or clearing, 5-3 power button. See miscellaneous plastics kit power supply fan, 3-6 removal and replacement, 4-40 spare part number, 2-2 power switch removal and replacement, 4-9 power switch override, 5-3 power-on password, 5-3 preinstalled software, 1-3 processor removal and replacement, 4-36 spare part number, 2-5 R Rear Panel Connectors, 1-5 removal and replacement access panel, 4-5 battery, 4-38 board guide, 4-25 cable...
Deskpro Personal Computers Service Reference Guide
Page 11
1.2.2 1.2.3 1.2.4 The initial Windows NT installation (completed when the computer is completed, Windows NT needs access to computers equipped with a diskette drive. To use the browse button of Windows NT for the computer model. When prompted for the computer model and include device drivers supported by Windows NT. Click Start Æ Compaq Information Center Æ Create Emergency Repair Diskette. 2. These diskettes are required to install or upgrade Windows NT, see the Windows NT Resource Kit...
1.2.2 1.2.3 1.2.4 The initial Windows NT installation (completed when the computer is completed, Windows NT needs access to computers equipped with a diskette drive. To use the browse button of Windows NT for the computer model. When prompted for the computer model and include device drivers supported by Windows NT. Click Start Æ Compaq Information Center Æ Create Emergency Repair Diskette. 2. These diskettes are required to install or upgrade Windows NT, see the Windows NT Resource Kit...
Deskpro Personal Computers Service Reference Guide
Page 23
... a network server. Remote System Installation Remote System Installation allows you to start and set up your system using the software and configuration information located on specific features, refer to Intelligent Manageability concepts and features. Intelligent Manageability delivers solutions in the industry. The Compaq Deskpro Supplement CD, ROM-based setup, and ACPI-ready hardware provide further assistance with a customized set of desktop management solutions in five areas of system software, configuration management and troubleshooting, and power management. The Remote System...
... a network server. Remote System Installation Remote System Installation allows you to start and set up your system using the software and configuration information located on specific features, refer to Intelligent Manageability concepts and features. Intelligent Manageability delivers solutions in the industry. The Compaq Deskpro Supplement CD, ROM-based setup, and ACPI-ready hardware provide further assistance with a customized set of desktop management solutions in five areas of system software, configuration management and troubleshooting, and power management. The Remote System...
Deskpro Personal Computers Service Reference Guide
Page 25
...information on again, to access the utility. 3. Deskpro Service Reference Guide 3-3 In some cases switches may need the FailSafe Key in the product-specific MSG. Establishing a Setup Password Using Computer Setup Establishing a setup password through the Compaq Computer Setup Utilities menu. If you must turn the computer off, then on enabling Memory Change Alerts, refer to be set. Memory Change Alerts Detects when DIMMs (dual inline memory modules) have been added, moved, or removed; 3.2.1 Setup Utilities Menu continued Feature Smart Cover Lock Purpose Prevents...
...information on again, to access the utility. 3. Deskpro Service Reference Guide 3-3 In some cases switches may need the FailSafe Key in the product-specific MSG. Establishing a Setup Password Using Computer Setup Establishing a setup password through the Compaq Computer Setup Utilities menu. If you must turn the computer off, then on enabling Memory Change Alerts, refer to be set. Memory Change Alerts Detects when DIMMs (dual inline memory modules) have been added, moved, or removed; 3.2.1 Setup Utilities Menu continued Feature Smart Cover Lock Purpose Prevents...
Deskpro Personal Computers Service Reference Guide
Page 52
... set. If error persists after replacing memory modules, replace the system board. Verify proper memory module type. 4. Verify proper memory module type. 2. Replace DIMM with a module conforming to match processor and bus speeds. 1. in DIMM/SIMM Pair(s) X,X,... Single Bit ECC error. Make sure memory module(s) (if any) are installed correctly. 3. Run computer Setup (F10 Setup) or Windows utilities. 2. Remove and replace memory module(s) one at a time to isolate faulty module. 5. Try another memory socket. 3. Replace memory module if problem...
... set. If error persists after replacing memory modules, replace the system board. Verify proper memory module type. 4. Verify proper memory module type. 2. Replace DIMM with a module conforming to match processor and bus speeds. 1. in DIMM/SIMM Pair(s) X,X,... Single Bit ECC error. Make sure memory module(s) (if any) are installed correctly. 3. Run computer Setup (F10 Setup) or Windows utilities. 2. Remove and replace memory module(s) one at a time to isolate faulty module. 5. Try another memory socket. 3. Replace memory module if problem...
Deskpro Personal Computers Service Reference Guide
Page 63
... been installed is available from Compaq. Clear configuration memory (CMOS). Replace cover or side panel, and let the computer cool down . 2. Establish a network connection, or use Computer Setup or Windows Device Manager to video). you may not be bad. If a video board has been added, remove and reseat it. System board hardware failure (prior to disable the network controller. A PCI or ISA card that the riser board is flashing; The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is defective. Computer does not boot...
... been installed is available from Compaq. Clear configuration memory (CMOS). Replace cover or side panel, and let the computer cool down . 2. Establish a network connection, or use Computer Setup or Windows Device Manager to video). you may not be bad. If a video board has been added, remove and reseat it. System board hardware failure (prior to disable the network controller. A PCI or ISA card that the riser board is flashing; The Smart Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is defective. Computer does not boot...
Deskpro Personal Computers Service Reference Guide
Page 65
... installed or energy saver features may not be enabled. Display Problem Screen is incorrect. 1. Screen save has been initiated. Press any key or move the monitors apart to be set to the monitor. The cable connections are dim. 1. Reflash the ROM using a ROMPaq diskette. Refer to the electrical outlet. 4. If the graphics controller was upgraded, the correct display drivers may be loaded. Screen goes blank. Press any key or click the mouse button...
... installed or energy saver features may not be enabled. Display Problem Screen is incorrect. 1. Screen save has been initiated. Press any key or move the monitors apart to be set to the monitor. The cable connections are dim. 1. Reflash the ROM using a ROMPaq diskette. Refer to the electrical outlet. 4. If the graphics controller was upgraded, the correct display drivers may be loaded. Screen goes blank. Press any key or click the mouse button...
Deskpro Personal Computers Service Reference Guide
Page 67
... the new device, check to start from a diskette that the jumpers for hard drive-related problems. The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. If it is not listed, the probable cause is a driver problem. When you run ScanDisk. In Windows 95 and 98, run the diagnostics, the test results are stored in the following table: Problem Hard drive error occurs. The system may have automatically recognized a newly installed device...
... the new device, check to start from a diskette that the jumpers for hard drive-related problems. The information provided by the diagnostics tests includes: error code, system serial number, drive serial number, drive model, and drive firmware revision. If it is not listed, the probable cause is a driver problem. When you run ScanDisk. In Windows 95 and 98, run the diagnostics, the test results are stored in the following table: Problem Hard drive error occurs. The system may have automatically recognized a newly installed device...
Deskpro Personal Computers Service Reference Guide
Page 71
... of debugging network cabling. The network controller is working properly. 3. The feature is not set up properly. Network controller interrupt is a problem with the network. 1. Network status link light does not turn on or flashes. 1. Under the Computer Setup Advanced menu, change the resource settings for the board. These guidelines do not match current configuration. Possible Solution 1. Check cabling and network equipment for the board. use an RJ-45 network connection. 2. Network controller interrupt with an expansion board. Network Some...
... of debugging network cabling. The network controller is working properly. 3. The feature is not set up properly. Network controller interrupt is a problem with the network. 1. Network status link light does not turn on or flashes. 1. Under the Computer Setup Advanced menu, change the resource settings for the board. These guidelines do not match current configuration. Possible Solution 1. Check cabling and network equipment for the board. use an RJ-45 network connection. 2. Network controller interrupt with an expansion board. Network Some...
Compaq Hardware Reference Guide Deskpro EN Series of Personal Computers -- Small Form Factor Models
Page 20
... the Smart Cover Lock, use excessive force when inserting a drive. For more information. Disconnect the power cord from the computer. 1. Rotate the drive cage to Appendix E, "Electrostatic Discharge." Rotate the power supply to remove the CD-ROM drive and install a DVD-ROM drive into the second external bay. While handling a drive, avoid touching the connector. I Do not use Computer Setup to unlock it . Removing a CD-ROM Drive 2-12 Hardware Upgrades CAUTION: All removable media should be...
... the Smart Cover Lock, use excessive force when inserting a drive. For more information. Disconnect the power cord from the computer. 1. Rotate the drive cage to Appendix E, "Electrostatic Discharge." Rotate the power supply to remove the CD-ROM drive and install a DVD-ROM drive into the second external bay. While handling a drive, avoid touching the connector. I Do not use Computer Setup to unlock it . Removing a CD-ROM Drive 2-12 Hardware Upgrades CAUTION: All removable media should be...
Deskpro EN SFF Maintenance&Service Guide
Page 84
... 4-26 hard drive, 4-13 I/O panel, 4-24 memory, 4-15 power supply, 4-23 processor assembly, type 1, 4-27 processor assembly, type 2, 4-28 riser board, 4-22 speaker assembly, 4-18 system board, 4-25 required tools and software, 3-5 riser board connectors and jumpers, 5-6 removal and replacement, 4-22 RJ-45 connector, 1-3 S screws using correct, 3-5 SDRAM, 4-15 serial connector, 1-3 serial number location, 1-5 service considerations, 3-5 Service Reference Guide spare part number, 2-8, 4-25 setup-on , 1-2 M mass storage devices spare part number, 2-2 memory removal and replacement, 4-15 memory map...
... 4-26 hard drive, 4-13 I/O panel, 4-24 memory, 4-15 power supply, 4-23 processor assembly, type 1, 4-27 processor assembly, type 2, 4-28 riser board, 4-22 speaker assembly, 4-18 system board, 4-25 required tools and software, 3-5 riser board connectors and jumpers, 5-6 removal and replacement, 4-22 RJ-45 connector, 1-3 S screws using correct, 3-5 SDRAM, 4-15 serial connector, 1-3 serial number location, 1-5 service considerations, 3-5 Service Reference Guide spare part number, 2-8, 4-25 setup-on , 1-2 M mass storage devices spare part number, 2-2 memory removal and replacement, 4-15 memory map...
Guide to Features&Upgrades Compaq Deskpro EN Series of Personal Computers Small Form Factor and Net PC Models
Page 13
...Mouse Connector < Keyboard Connector = Monitor Connector 1-4 The Computer at a Glance Switches voltage between 115V and 230V to an electrical power outlet. Connects external speakers. Connects a parallel device, such as a serial mouse or scanner. Connects a serial device, such as a serial mouse or scanner. Connects the keyboard (orange-colored connector). Connects a microphone. Blinks yellow when linking to any USB devices while the computer is operating; Connects the Ethernet network, using an RJ-45 cable. Rear Panel Components 1 Voltage Select Switch 2 Ethernet...
...Mouse Connector < Keyboard Connector = Monitor Connector 1-4 The Computer at a Glance Switches voltage between 115V and 230V to an electrical power outlet. Connects external speakers. Connects a parallel device, such as a serial mouse or scanner. Connects a serial device, such as a serial mouse or scanner. Connects the keyboard (orange-colored connector). Connects a microphone. Blinks yellow when linking to any USB devices while the computer is operating; Connects the Ethernet network, using an RJ-45 cable. Rear Panel Components 1 Voltage Select Switch 2 Ethernet...
Using Network Communications Compaq Deskpro Family of Personal Computers
Page 6
... information on power to a client computer from a remote location, through the use of supported PC LAN management tools. The computer can send hardware and operating system failure alerts over the network. CAUTION: If you experience network problems, or problems with starting your computer, check to ensure that the Remote Wakeup cable is available on the NIC model, these alerts may include: s system BIOS hang s operating system hang s processor missing s operating temperature exceeded...
... information on power to a client computer from a remote location, through the use of supported PC LAN management tools. The computer can send hardware and operating system failure alerts over the network. CAUTION: If you experience network problems, or problems with starting your computer, check to ensure that the Remote Wakeup cable is available on the NIC model, these alerts may include: s system BIOS hang s operating system hang s processor missing s operating temperature exceeded...