User Guide
Page 3
...Rear panel LEDs and buttons...11 System board components...12 System maintenance switches...13 System LEDs and internal health LED combinations 14 System board LEDs and QuickFind Diagnostic display codes 15 SAS-SATA device numbers ...16 SATA or SAS hard drive LEDs ...17 SAS and SATA hard drive LED combinations 17 Hard drive bay numbering ...18 Hot-plug SCSI hard drive LEDs ...19 Hot-plug SCSI hard drive LED combinations 19 Memory board LEDs and components ...20 DIMM slot locations ...23 Hot-plug power supply LEDs...24 Fan locations ...25 Hot-plug fan LEDs ...25 Server operations...27 Power...
...Rear panel LEDs and buttons...11 System board components...12 System maintenance switches...13 System LEDs and internal health LED combinations 14 System board LEDs and QuickFind Diagnostic display codes 15 SAS-SATA device numbers ...16 SATA or SAS hard drive LEDs ...17 SAS and SATA hard drive LED combinations 17 Hard drive bay numbering ...18 Hot-plug SCSI hard drive LEDs ...19 Hot-plug SCSI hard drive LED combinations 19 Memory board LEDs and components ...20 DIMM slot locations ...23 Hot-plug power supply LEDs...24 Fan locations ...25 Hot-plug fan LEDs ...25 Server operations...27 Power...
User Guide
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... cabling to the SCSI ports 82 Standard SCSI cabling to an expansion board 83 Standard SCSI cabling to a tape drive 83 Standard SCSI cabling to an external SCSI device 83 RILOE II cabling ...84 Server software and configuration utilities 86 Configuration tools ...86 SmartStart software...86 HP ROM-Based Setup Utility...87 Array Configuration Utility...88 HP ProLiant Essentials Rapid Deployment Pack 88 Re-entering the server serial number and product ID 88 Management tools...89 Automatic Server Recovery...
... cabling to the SCSI ports 82 Standard SCSI cabling to an expansion board 83 Standard SCSI cabling to a tape drive 83 Standard SCSI cabling to an external SCSI device 83 RILOE II cabling ...84 Server software and configuration utilities 86 Configuration tools ...86 SmartStart software...86 HP ROM-Based Setup Utility...87 Array Configuration Utility...88 HP ProLiant Essentials Rapid Deployment Pack 88 Re-entering the server serial number and product ID 88 Management tools...89 Automatic Server Recovery...
User Guide
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... Insight Diagnostics ...91 Integrated Management Log ...91 Array Diagnostic Utility ...91 Remote support and analysis tools ...91 HP Instant Support Enterprise Edition 91 Keeping the system current ...92 Drivers ...92 Resource Paqs...92 ProLiant Support Packs ...92 Operating system version support ...92 System Online ROM flash component utility 92 Change control and proactive notification 93 Natural language search assistant 93 Care Pack ...93 Troubleshooting ...94 Additional information ...94 Server diagnostic...
... Insight Diagnostics ...91 Integrated Management Log ...91 Array Diagnostic Utility ...91 Remote support and analysis tools ...91 HP Instant Support Enterprise Edition 91 Keeping the system current ...92 Drivers ...92 Resource Paqs...92 ProLiant Support Packs ...92 Operating system version support ...92 System Online ROM flash component utility 92 Change control and proactive notification 93 Natural language search assistant 93 Care Pack ...93 Troubleshooting ...94 Additional information ...94 Server diagnostic...
User Guide
Page 14
...; ROM detected a failed processor during POST. Combinations of the following conditions may report server status differently than the health LEDs because the software tracks additional system attributes. NOTE: The system management driver must be installed for the internal system health LED to properly configure the server or data loss could occur. System LED and color Processor failure, socket X (amber) Processor failure, socket X (amber) PPM failure, slot X (amber) DIMM failure, slot X (amber...
...; ROM detected a failed processor during POST. Combinations of the following conditions may report server status differently than the health LEDs because the software tracks additional system attributes. NOTE: The system management driver must be installed for the internal system health LED to properly configure the server or data loss could occur. System LED and color Processor failure, socket X (amber) Processor failure, socket X (amber) PPM failure, slot X (amber) DIMM failure, slot X (amber...
User Guide
Page 15
...required fan has failed. System board LEDs and QuickFind Diagnostic display codes In normal operations, all . When a component fails, the LED illuminates amber. Processor 2 unsupported. The QuickFind Diagnostic Display codes provide more specific information for troubleshooting the server. The codes are shown in the following table. Base memory failure (memory board 1 is not installed or no valid memory configuration is present) SCSI board or cable is not present PCI hot-plug switch board or cable is not present. Replace with a supported processor. Replace with a supported processor...
...required fan has failed. System board LEDs and QuickFind Diagnostic display codes In normal operations, all . When a component fails, the LED illuminates amber. Processor 2 unsupported. The QuickFind Diagnostic Display codes provide more specific information for troubleshooting the server. The codes are shown in the following table. Base memory failure (memory board 1 is not installed or no valid memory configuration is present) SCSI board or cable is not present PCI hot-plug switch board or cable is not present. Replace with a supported processor. Replace with a supported processor...
User Guide
Page 33
...This arrangement ensures proper airflow. Cover all gaps with all HP branded or Compaq branded 9000, 10000, and H9 series racks. CAUTION: When using a Compaq branded 7000 Series rack, you intend to deploy and configure multiple servers in the rack. HP servers draw in ) clearance space at...kit ships with blanking panels to thermal damage. Optimum environment When installing the server, select a location that provide 64 percent open area for proper ventilation. Using a rack without blanking panels results in airflow through perforations in the front and rear doors that meets the ...
...This arrangement ensures proper airflow. Cover all gaps with all HP branded or Compaq branded 9000, 10000, and H9 series racks. CAUTION: When using a Compaq branded 7000 Series rack, you intend to deploy and configure multiple servers in the rack. HP servers draw in ) clearance space at...kit ships with blanking panels to thermal damage. Optimum environment When installing the server, select a location that provide 64 percent open area for proper ventilation. Using a rack without blanking panels results in airflow through perforations in the front and rear doors that meets the ...
User Guide
Page 38
... HP ROM-Based Setup Utility User Guide located on the automatic configuration, refer to obtain additional drivers from the HP website (http://www.hp.com/support). Installing the operating system To operate properly, the server must have a supported operating system. Server setup 38 While the server boots, RBSU is embedded in the HP ProLiant Essentials Foundation Pack, included with the server. The system is set up the server, press the Power On/Standby button. For...
... HP ROM-Based Setup Utility User Guide located on the automatic configuration, refer to obtain additional drivers from the HP website (http://www.hp.com/support). Installing the operating system To operate properly, the server must have a supported operating system. Server setup 38 While the server boots, RBSU is embedded in the HP ProLiant Essentials Foundation Pack, included with the server. The system is set up the server, press the Power On/Standby button. For...
User Guide
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Hardware options installation In this section Preparing the server for options installation 39 Processor options ...39 Hot-plug SCSI hard drive options ...44 Hot-plug SAS hard drive options ...45 Redundant hot-plug fans...47 Redundant hot-plug power supply ...49 Expansion boards ...51 RILOE II board ...53 Optional drives ...53 Removable media devices ...54 Memory options ...60 Tower-to-rack conversion ...71 Rack-to-tower conversion ...74 Battery ...78 Preparing the server for all AC power cords from the server. 3. Processor options The server supports up a single assembly...
Hardware options installation In this section Preparing the server for options installation 39 Processor options ...39 Hot-plug SCSI hard drive options ...44 Hot-plug SAS hard drive options ...45 Redundant hot-plug fans...47 Redundant hot-plug power supply ...49 Expansion boards ...51 RILOE II board ...53 Optional drives ...53 Removable media devices ...54 Memory options ...60 Tower-to-rack conversion ...71 Rack-to-tower conversion ...74 Battery ...78 Preparing the server for all AC power cords from the server. 3. Processor options The server supports up a single assembly...
User Guide
Page 49
... only one power supply is located just under the port-colored plastic handle of a failure in the event of the power supply unit. Hardware options installation 49 Observe the internal system health LED on the front panel and the LEDs on each installed fan to remove the shipping screw. Removing the only operational power supply will cause an immediate power loss. Replace additional fans if needed. 6. NOTE: If you remove or replace the primary hot-plug power supply, use the T-15...
... only one power supply is located just under the port-colored plastic handle of a failure in the event of the power supply unit. Hardware options installation 49 Observe the internal system health LED on the front panel and the LEDs on each installed fan to remove the shipping screw. Removing the only operational power supply will cause an immediate power loss. Replace additional fans if needed. 6. NOTE: If you remove or replace the primary hot-plug power supply, use the T-15...
User Guide
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...; Mirrored memory is removed in server failure. If the board is placed into the location from which it was removed. No OS support is not supported. Single-board mirrored memory is required. However, each . • In quad-board mirrored memory, the two pairs of all memory data on separate memory boards. Hardware options installation 63 Mirrored memory allows the server to be removed, failed DIMMs replaced, and the board re-inserted into memory slots 3 or 4), a configuration error occurs...
...; Mirrored memory is removed in server failure. If the board is placed into the location from which it was removed. No OS support is not supported. Single-board mirrored memory is required. However, each . • In quad-board mirrored memory, the two pairs of all memory data on separate memory boards. Hardware options installation 63 Mirrored memory allows the server to be removed, failed DIMMs replaced, and the board re-inserted into memory slots 3 or 4), a configuration error occurs...
User Guide
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... Options. 4. Configure the memory ("Configuring the memory" on page 31). 14. Additional memory testing is not necessary. 3. POST memory test 1. Move the locking switch to exit RBSU. Press the F10 key, when prompted, to the locked position. 12. Press the F9 key, when prompted, to "Memory options (on page 60, "Single- Hardware options installation 70 Replace the access panel ("Access panel" on page 70). 13. For a list of the server requires configuring both hardware and software. The server reboots...
... Options. 4. Configure the memory ("Configuring the memory" on page 31). 14. Additional memory testing is not necessary. 3. POST memory test 1. Move the locking switch to exit RBSU. Press the F10 key, when prompted, to the locked position. 12. Press the F9 key, when prompted, to "Memory options (on page 60, "Single- Hardware options installation 70 Replace the access panel ("Access panel" on page 70). 13. For a list of the server requires configuring both hardware and software. The server reboots...
User Guide
Page 86
...versions of software that have internet connection, the SmartStart Autorun Menu provides access to a complete list of ProLiant system software. • Enabling access to the Array Configuration Utility (on page 88), Array Diagnostic Utility (on page 91), and Erase Utility SmartStart is a collection of leading operating system software • Installing optimized server drivers, management agents, and utilities automatically with every assisted installation • Testing server hardware using the Insight Diagnostics Utility ("HP Insight Diagnostics" on many of utilities and important...
...versions of software that have internet connection, the SmartStart Autorun Menu provides access to a complete list of ProLiant system software. • Enabling access to the Array Configuration Utility (on page 88), Array Diagnostic Utility (on page 91), and Erase Utility SmartStart is a collection of leading operating system software • Installing optimized server drivers, management agents, and utilities automatically with every assisted installation • Testing server hardware using the Insight Diagnostics Utility ("HP Insight Diagnostics" on many of utilities and important...
User Guide
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... RBSU menu. 8. Press the Enter key. 7. During this time, the menu on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart). BIOS Serial Console BIOS Serial Console allows you to install an operating system or make changes to the server COM port. Server software and configuration utilities 87 This screen is displayed. Select the appropriate mode: • Advanced ECC • Online spare • Mirrored memory • Hot-plug RAID memory 6. This automated server configuration...
... RBSU menu. 8. Press the Enter key. 7. During this time, the menu on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart). BIOS Serial Console BIOS Serial Console allows you to install an operating system or make changes to the server COM port. Server software and configuration utilities 87 This screen is displayed. Select the appropriate mode: • Advanced ECC • Online spare • Mirrored memory • Hot-plug RAID memory 6. This automated server configuration...
User Guide
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... support Refer to the HP ISEE Client Installation and Upgrade Guide (ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf). System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of ProLiant optimized drivers, utilities, and management agents. IMPORTANT: Always perform a backup before installing or updating device drivers. This tool has the following features: • Works offline and online Server software and configuration utilities...
... support Refer to the HP ISEE Client Installation and Upgrade Guide (ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf). System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of ProLiant optimized drivers, utilities, and management agents. IMPORTANT: Always perform a backup before installing or updating device drivers. This tool has the following features: • Works offline and online Server software and configuration utilities...
User Guide
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... hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by the server. Server software and configuration utilities 93 Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to the HP website (http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html). Refer to queries entered in advance of your server investments. • Supports Microsoft® Windows NT®, Windows...
... hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by the server. Server software and configuration utilities 93 Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to the HP website (http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html). Refer to queries entered in advance of your server investments. • Supports Microsoft® Windows NT®, Windows...
User Guide
Page 97
... securely connected. • Be sure all data and power cables for server-specific information. Do not disconnect the printer if you recently add or remove hardware or software? Select the appropriate server model, and then click the Documentation link on page 27). 5. Troubleshooting 97 Exit any devices not necessary to change the appropriate settings in the server setup utility, if necessary? • How long has the server exhibited problem symptoms...
... securely connected. • Be sure all data and power cables for server-specific information. Do not disconnect the printer if you recently add or remove hardware or software? Select the appropriate server model, and then click the Documentation link on page 27). 5. Troubleshooting 97 Exit any devices not necessary to change the appropriate settings in the server setup utility, if necessary? • How long has the server exhibited problem symptoms...
User Guide
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... problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Item Refer to 1 "POST error messages and beep codes (on page 109)" 2 "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) 3 KVM or iLO documentation 4 "Loose connections (on page 97)" 5 "Symptom information (on page 97)" 6 Server maintenance and service guide, located...
... problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Item Refer to 1 "POST error messages and beep codes (on page 109)" 2 "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) 3 KVM or iLO documentation 4 "Loose connections (on page 97)" 5 "Symptom information (on page 97)" 6 Server maintenance and service guide, located...
User Guide
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Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart (on page 104)" 3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation 4 "HP Insight Diagnostics (on page 91)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP...
Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart (on page 104)" 3 • "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) • Controller documentation 4 "HP Insight Diagnostics (on page 91)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP...
User Guide
Page 129
... Diagnostics 91 installation services 32 installation, server options 36, 39 installing operating system 38 installing server 37 Instant Support Enterprise Edition 91 Integrated Lights-Out (iLO) 89, 124 internal health LED 14 J Japanese notice 116 K Korean notices 117 L laser compliance 117 laser devices 117 LED, fan 25 LEDs 7, 17, 19 LEDs, hard drive 17, 19 LEDs, SAS hard drive 17 LEDs, SATA hard drive 17 LEDs, troubleshooting 94, 98 loose connections 97 M Management Agents 90 management tools 89 memory 60, 62, 63, 64, 67 memory board LEDs...
... Diagnostics 91 installation services 32 installation, server options 36, 39 installing operating system 38 installing server 37 Instant Support Enterprise Edition 91 Integrated Lights-Out (iLO) 89, 124 internal health LED 14 J Japanese notice 116 K Korean notices 117 L laser compliance 117 laser devices 117 LED, fan 25 LEDs 7, 17, 19 LEDs, hard drive 17, 19 LEDs, SAS hard drive 17 LEDs, SATA hard drive 17 LEDs, troubleshooting 94, 98 loose connections 97 M Management Agents 90 management tools 89 memory 60, 62, 63, 64, 67 memory board LEDs...
User Guide
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... 90 ROM, updating 92 ROM-Based Diagnostics test 71 ROM-Based Setup Utility (RBSU) 87 ROMPaq utility 89, 90 S safety considerations 95 safety information 90 SAS cabling 82 SAS drive numbers 17 SAS drives 17, 45 SAS hard drive LEDs 17 SATA hard drive 17 scripted installation 86 SCSI cabling 82, 83 SCSI IDs 24 serial number 88 series number 113 server features and options 39 server rails, removing 76 server setup 32 server, installation 37 service notifications 97 site requirements 34 SmartStart autorun menu...
... 90 ROM, updating 92 ROM-Based Diagnostics test 71 ROM-Based Setup Utility (RBSU) 87 ROMPaq utility 89, 90 S safety considerations 95 safety information 90 SAS cabling 82 SAS drive numbers 17 SAS drives 17, 45 SAS hard drive LEDs 17 SATA hard drive 17 scripted installation 86 SCSI cabling 82, 83 SCSI IDs 24 serial number 88 series number 113 server features and options 39 server rails, removing 76 server setup 32 server, installation 37 service notifications 97 site requirements 34 SmartStart autorun menu...