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...History Lists Saving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing Voicemail Chapter 4: Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller ID Blocking Anonymous Calls Using Secure Call Enabling Dial Assistance Creating Speed Dials Creating Speed Dials on Unused ...Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 43 44 44 45 ...
...History Lists Saving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing Voicemail Chapter 4: Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller ID Blocking Anonymous Calls Using Secure Call Enabling Dial Assistance Creating Speed Dials Creating Speed Dials on Unused ...Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 43 44 44 45 ...
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...Using Ring Tones 59 Changing Your Ring Tone 59 Configuring Date and Time Parameters on Your Phone 60 Setting Your Phone's Date and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel... 65 Rebooting Your Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 Configuring Call Forwarding 69 Configuring Call Waiting 70 Blocking Caller...
...Using Ring Tones 59 Changing Your Ring Tone 59 Configuring Date and Time Parameters on Your Phone 60 Setting Your Phone's Date and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel... 65 Rebooting Your Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 Configuring Call Forwarding 69 Configuring Call Waiting 70 Blocking Caller...
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Contents Configuring the Phone Screen Saver 75 Chapter 6: Using the Cisco SPA 500S Attendant Console 77 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 78 Connecting a Single Cisco SPA 500S 79 Connecting a Second Cisco SPA 500S 83 Configuring the Cisco SPA 500S 85 Using the Cisco SPA 500S 86 Monitoring the Cisco SPA 500S 86 Appendix A: Where to Go From Here 87 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) v
Contents Configuring the Phone Screen Saver 75 Chapter 6: Using the Cisco SPA 500S Attendant Console 77 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 78 Connecting a Single Cisco SPA 500S 79 Connecting a Second Cisco SPA 500S 83 Configuring the Cisco SPA 500S 85 Using the Cisco SPA 500S 86 Monitoring the Cisco SPA 500S 86 Appendix A: Where to Go From Here 87 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) v
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...1 • Overview of the Cisco Small Business Pro IP Phones, page 3 • Understanding Your Phone's Lines and Buttons, page 4 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business Pro IP phone. Cisco Small Business Pro IP Phone SPA... 50X User Guide (SIP) 1 NOTE The Cisco Small Business Pro IP Phone features vary, depending on the type of call...
...1 • Overview of the Cisco Small Business Pro IP Phones, page 3 • Understanding Your Phone's Lines and Buttons, page 4 About This Document This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business Pro IP phone. Cisco Small Business Pro IP Phone SPA... 50X User Guide (SIP) 1 NOTE The Cisco Small Business Pro IP Phone features vary, depending on the type of call...
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... Chapter 6 Appendix A Title Getting Started Installing Your Phone Using Basic Phone Functions Using Advanced Phone Features Using the Web Interface Using the Cisco SPA 500S Attendant Console Where to related documentation. How to perform advanced phone tasks, such as placing and answering calls, transferring calls, ...setting up call forwarding, and picking up calls. How to perform basic phone tasks, such as configuring privacy and security features, speed dials, paging, and ring tones. Getting Started About This Document 1 Organization This table describes the ...
... Chapter 6 Appendix A Title Getting Started Installing Your Phone Using Basic Phone Functions Using Advanced Phone Features Using the Web Interface Using the Cisco SPA 500S Attendant Console Where to related documentation. How to perform advanced phone tasks, such as placing and answering calls, transferring calls, ...setting up call forwarding, and picking up calls. How to perform basic phone tasks, such as configuring privacy and security features, speed dials, paging, and ring tones. Getting Started About This Document 1 Organization This table describes the ...
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... specialized program that runs on your call history, and set up functions (such as call forwarding). When phone is a partial listing of the phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 Push to lower the volume of the handset, headset, speaker (when the handset is...display may be found. See the User Guide documents on Cisco.com for more information. (See the list of links at the end of these softkey buttons on your phone, and you to increase the volume and - Push to configure features and preferences (such as buttons that may vary ...
... specialized program that runs on your call history, and set up functions (such as call forwarding). When phone is a partial listing of the phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 Push to lower the volume of the handset, headset, speaker (when the handset is...display may be found. See the User Guide documents on Cisco.com for more information. (See the list of links at the end of these softkey buttons on your phone, and you to increase the volume and - Push to configure features and preferences (such as buttons that may vary ...
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...). Opens an item so that you have made (press before ok or save). Puts a call on an extension by your phone system administrator. Must be configured by discovering the number of the ringing extension. Initiates a conference call forwarding. Deletes an entire item (for example, a number from ringing your phone to a specified... you can edit numbers or letters, or enable or disable a feature. Shows the Missed Calls list. The call ringing on hold at a designated "park" number. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7
...). Opens an item so that you have made (press before ok or save). Puts a call on an extension by your phone system administrator. Must be configured by discovering the number of the ringing extension. Initiates a conference call forwarding. Deletes an entire item (for example, a number from ringing your phone to a specified... you can edit numbers or letters, or enable or disable a feature. Shows the Missed Calls list. The call ringing on hold at a designated "park" number. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7
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... 9000 Voice System IP Phone PA100 power adapter to provide power to the power port on your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the Ethernet cable into the power port of the WBP54G. Connecting the ...Phone to the Wireless Network You can use the Cisco WBP54G Wireless-G Bridge for a list of documents and locations. STEP 2 Insert the other ...
... 9000 Voice System IP Phone PA100 power adapter to provide power to the power port on your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the Ethernet cable into the power port of the WBP54G. Connecting the ...Phone to the Wireless Network You can use the Cisco WBP54G Wireless-G Bridge for a list of documents and locations. STEP 2 Insert the other ...
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... a boot-up the handset or pressing the speakerphone button. During this sequence, phones with screens, the phone displays the standard menu for the phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 22 At the bottom of the LCD screen. All of the lights on models with... no screen, such as the Cisco SPA 501G, the lines should glow green and you should glow green (on the phone will flash. After your phone is successfully connected to the network and receives a basic configuration, your phone line keys should hear a dial tone when picking...
... a boot-up the handset or pressing the speakerphone button. During this sequence, phones with screens, the phone displays the standard menu for the phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 22 At the bottom of the LCD screen. All of the lights on models with... no screen, such as the Cisco SPA 501G, the lines should glow green and you should glow green (on the phone will flash. After your phone is successfully connected to the network and receives a basic configuration, your phone line keys should hear a dial tone when picking...
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...the appropriate star codes. To access this option: STEP 1 Press the Setup button. STEP 2 Select Preferences. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 35 NOTE For the Cisco SPA 501G, you miss a call forwarding. NOTE Does not apply to enable or disable the feature. STEP ...3 Choose Miss Call Shortcut and press edit. You can also set call . STEP 6 Press save. STEP 4 Press y/n to the Cisco SPA 501G. see the "Configuring Call Forwarding" section on the IP phone screen when you can forward all calls, forward calls when the phone is busy or forward...
...the appropriate star codes. To access this option: STEP 1 Press the Setup button. STEP 2 Select Preferences. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 35 NOTE For the Cisco SPA 501G, you miss a call forwarding. NOTE Does not apply to enable or disable the feature. STEP ...3 Choose Miss Call Shortcut and press edit. You can also set call . STEP 6 Press save. STEP 4 Press y/n to the Cisco SPA 501G. see the "Configuring Call Forwarding" section on the IP phone screen when you can forward all calls, forward calls when the phone is busy or forward...
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... dnd softkey: To activate Do Not Disturb, press the dnd softkey. The LCD screen indicates that Do Not Disturb is not configured, callers hear a busy signal or message. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 38 If you can also set Do Not Disturb in the IP... Press save . 3 Stopping Call Forwarding To stop call forward no answer. If voice mail is turned on page 69. NOTE For the Cisco SPA 501G, you have voice mail configured, incoming callers immediately reach voice mail. Press clear, then press ok. Setting Do Not Disturb Use the Do Not Disturb feature to...
... dnd softkey: To activate Do Not Disturb, press the dnd softkey. The LCD screen indicates that Do Not Disturb is not configured, callers hear a busy signal or message. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 38 If you can also set Do Not Disturb in the IP... Press save . 3 Stopping Call Forwarding To stop call forward no answer. If voice mail is turned on page 69. NOTE For the Cisco SPA 501G, you have voice mail configured, incoming callers immediately reach voice mail. Press clear, then press ok. Setting Do Not Disturb Use the Do Not Disturb feature to...
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... > Do Not Disturb. If you are on a call by ringing your phone if you turn call , and the caller hears a busy signal or message. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 39 STEP 4 Press save. Turning Call Waiting On and Off Call waiting alerts you when... the IP Phone Web Interface. Deactivating Do Not Disturb Using the -dnd softkey: To deactivate Do Not Disturb, press the -dnd softkey. See the "Configuring Call Waiting" section on and off , incoming calls do not ring your phone and displaying a status message that another call waiting on page 70. STEP...
... > Do Not Disturb. If you are on a call by ringing your phone if you turn call , and the caller hears a busy signal or message. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 39 STEP 4 Press save. Turning Call Waiting On and Off Call waiting alerts you when... the IP Phone Web Interface. Deactivating Do Not Disturb Using the -dnd softkey: To deactivate Do Not Disturb, press the -dnd softkey. See the "Configuring Call Waiting" section on and off , incoming calls do not ring your phone and displaying a status message that another call waiting on page 70. STEP...
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...at an extension in the IP Phone Web Interface or by your group using the grPick softkey. (Not available for the Cisco SPA 501G.) • Pick up a call that is configured on one of the line buttons on your phone. Using the Setup button: STEP 1 Press the Setup button. STEP ... Enter *57 to deactivate call waiting. • Enter *72 before dialing a number to turn call waiting on the way your phone network is configured, you can only configure Call Waiting in your phone administrator. (Not available on Cisco SPA 502G.) Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 40
...at an extension in the IP Phone Web Interface or by your group using the grPick softkey. (Not available for the Cisco SPA 501G.) • Pick up a call that is configured on one of the line buttons on your phone. Using the Setup button: STEP 1 Press the Setup button. STEP ... Enter *57 to deactivate call waiting. • Enter *72 before dialing a number to turn call waiting on the way your phone network is configured, you can only configure Call Waiting in your phone administrator. (Not available on Cisco SPA 502G.) Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 40
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To pick up a call ringing at an extension that is configured on one of the line buttons on your group: STEP 1 Press the grPick softkey. The call . STEP 3 You or another person in your company can ..., and the caller hears "on a designated line so that another person must then "unpark" the call is active until it is then parked on the Cisco SPA 501G. The "park line number" does not correspond with an actual phone extension number, and you can pick up the call is "unparked" or...
To pick up a call ringing at an extension that is configured on one of the line buttons on your group: STEP 1 Press the grPick softkey. The call . STEP 3 You or another person in your company can ..., and the caller hears "on a designated line so that another person must then "unpark" the call is active until it is then parked on the Cisco SPA 501G. The "park line number" does not correspond with an actual phone extension number, and you can pick up the call is "unparked" or...
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... (LDAP) NOTE Not available for you to enter the name of directories: • Personal Directory-The personal directory provides a place for the Cisco SPA 501G. Depending on your phone network configuration, you would press 6 and then pause (for M); STEP 2 Use the keypad to store and view frequently dialed numbers. Use the delChr... one character to the left or the right, or the clear softkey to enter "Mary," you may have the following types of the directory entry. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 44
... (LDAP) NOTE Not available for you to enter the name of directories: • Personal Directory-The personal directory provides a place for the Cisco SPA 501G. Depending on your phone network configuration, you would press 6 and then pause (for M); STEP 2 Use the keypad to store and view frequently dialed numbers. Use the delChr... one character to the left or the right, or the clear softkey to enter "Mary," you may have the following types of the directory entry. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 44
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...directory: STEP 1 Press the dir softkey, or press the Setup button and select Directory. NOTE The name of the LDAP directory is configured by the phone administrator and can differ. Scroll through the available ring types. Using the Corporate Directory NOTE Depending on your Internet Telephony Service...to the person whose number you . Press cancel to save the entry. STEP 4 (Optional) To change the ring type for the caller: a. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 45 STEP 2 Select Corporate Directory. Press the play softkey to play the selected ring...
...directory: STEP 1 Press the dir softkey, or press the Setup button and select Directory. NOTE The name of the LDAP directory is configured by the phone administrator and can differ. Scroll through the available ring types. Using the Corporate Directory NOTE Depending on your Internet Telephony Service...to the person whose number you . Press cancel to save the entry. STEP 4 (Optional) To change the ring type for the caller: a. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 45 STEP 2 Select Corporate Directory. Press the play softkey to play the selected ring...
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... 3 Enter a numeric password. STEP 4 Press save . For an external system, enter the phone number, including any digits you need to reach an outside line. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 48 Accessing Voicemail To access voicemail, press the Messages button on your voicemail system. If... STEP 1 Press the Setup button. To set or change the number for your voicemail (for your phone is normally "vmm." Your system administrator should configure your phone with the correct voicemail number so that pressing the Messages button automatically dials your phone.
... 3 Enter a numeric password. STEP 4 Press save . For an external system, enter the phone number, including any digits you need to reach an outside line. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 48 Accessing Voicemail To access voicemail, press the Messages button on your voicemail system. If... STEP 1 Press the Setup button. To set or change the number for your voicemail (for your phone is normally "vmm." Your system administrator should configure your phone with the correct voicemail number so that pressing the Messages button automatically dials your phone.
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...54 • Monitoring/Accessing Another Phone from Your Phone, page 55 • Customizing Your LCD Screen, page 56 • Using Ring Tones, page 59 • Configuring Date and Time Parameters on Your Phone, page 60 • Using Star Codes, page 60 • Using the Interactive Voice Response Menu on your IP... Phone. 4 Using Advanced Phone Features This chapter describes how to configure advanced features on the Cisco SPA 501G, page 62 • Advanced Procedures for Technical Support Personnel, page 65...
...54 • Monitoring/Accessing Another Phone from Your Phone, page 55 • Customizing Your LCD Screen, page 56 • Using Ring Tones, page 59 • Configuring Date and Time Parameters on Your Phone, page 60 • Using Star Codes, page 60 • Using the Interactive Voice Response Menu on your IP... Phone. 4 Using Advanced Phone Features This chapter describes how to configure advanced features on the Cisco SPA 501G, page 62 • Advanced Procedures for Technical Support Personnel, page 65...
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...a busy signal or message. Using the Setup button: STEP 1 Press the Setup button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 50 NOTE For the Cisco SPA 501G, configure these features using the IP Phone Web Interface or use the star codes (described below). ...STEP 5 Press ok. STEP 6 Press save. Using Advanced Phone Features Configuring Privacy and Security Features 4 Configuring Privacy and Security Features You can...
...a busy signal or message. Using the Setup button: STEP 1 Press the Setup button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 50 NOTE For the Cisco SPA 501G, configure these features using the IP Phone Web Interface or use the star codes (described below). ...STEP 5 Press ok. STEP 6 Press save. Using Advanced Phone Features Configuring Privacy and Security Features 4 Configuring Privacy and Security Features You can...
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... 2 Select Preferences. STEP 5 Press ok. STEP 4 Press y/n to choose yes. When you dial, you will be enabled until you enter *87. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 51 STEP 2 Select Preferences. STEP 4 Press y/n to choose yes. STEP 3 Choose Secure ...press edit. Before enabling Secure Call, ask your service provider if Secure Call is encrypted so that others cannot eavesdrop. Using Advanced Phone Features Configuring Privacy and Security Features 4 Using the Setup button: STEP 1 Press the Setup button. STEP 6 Press save . Using star codes: •...
... 2 Select Preferences. STEP 5 Press ok. STEP 4 Press y/n to choose yes. When you dial, you will be enabled until you enter *87. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 51 STEP 2 Select Preferences. STEP 4 Press y/n to choose yes. STEP 3 Choose Secure ...press edit. Before enabling Secure Call, ask your service provider if Secure Call is encrypted so that others cannot eavesdrop. Using Advanced Phone Features Configuring Privacy and Security Features 4 Using the Setup button: STEP 1 Press the Setup button. STEP 6 Press save . Using star codes: •...