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... About This Document Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone's Lines and Buttons Phone Components Softkey Buttons Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Stand (Optional) Mounting the Phone to the Wall (Optional) Reversing the...
... About This Document Overview of the Cisco Small Business Pro IP Phones Understanding Your Phone's Lines and Buttons Phone Components Softkey Buttons Using Keypad Shortcuts Cisco SPA 500S Attendant Console Caring for Your Phone Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Stand (Optional) Mounting the Phone to the Wall (Optional) Reversing the...
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... and Accessories 27 Using the Speakerphone 27 Using the Headset with Your IP Phone 27 Switching Between the Handset/Headset/Speakerphone During a Call 27 Sending Audio to the Phone Speaker 27 Choosing Your Preferred Audio Device 28 Adjusting Call Volume and Muting 29 Adjusting Call Volume... Calls 35 Forwarding All Calls 36 Forwarding Calls When Your Phone is Busy 36 Forwarding Calls When You Don't Answer the Phone 37 Delaying Call Forwarding When You Don't Answer the Phone 37 Stopping Call Forwarding 38 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) ii
... and Accessories 27 Using the Speakerphone 27 Using the Headset with Your IP Phone 27 Switching Between the Handset/Headset/Speakerphone During a Call 27 Sending Audio to the Phone Speaker 27 Choosing Your Preferred Audio Device 28 Adjusting Call Volume and Muting 29 Adjusting Call Volume... Calls 35 Forwarding All Calls 36 Forwarding Calls When Your Phone is Busy 36 Forwarding Calls When You Don't Answer the Phone 37 Delaying Call Forwarding When You Don't Answer the Phone 37 Stopping Call Forwarding 38 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) ii
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... Call Waiting On and Off Picking Up a Call Parking a Call Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Calling from the Call History Lists... Creating Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 43 44 44 45 46 46 47 47 47 ...
... Call Waiting On and Off Picking Up a Call Parking a Call Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call Using the Phone Directories Using Your Personal Directory Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Calling from the Call History Lists... Creating Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) Contents 38 38 39 39 40 41 42 43 44 44 45 46 46 47 47 47 ...
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... Ring Tones 59 Changing Your Ring Tone 59 Configuring Date and Time Parameters on Your Phone 60 Setting Your Phone's Date and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel 65 Rebooting Your... Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 ...
... Ring Tones 59 Changing Your Ring Tone 59 Configuring Date and Time Parameters on Your Phone 60 Setting Your Phone's Date and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel 65 Rebooting Your... Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 ...
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Contents Configuring the Phone Screen Saver 75 Chapter 6: Using the Cisco SPA 500S Attendant Console 77 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 78 Connecting a Single Cisco SPA 500S 79 Connecting a Second Cisco SPA 500S 83 Configuring the Cisco SPA 500S 85 Using the Cisco SPA 500S 86 Monitoring the Cisco SPA 500S 86 Appendix A: Where to Go From Here 87 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) v
Contents Configuring the Phone Screen Saver 75 Chapter 6: Using the Cisco SPA 500S Attendant Console 77 Connecting the Cisco SPA 500S Attendant Console to the IP Phone 78 Connecting a Single Cisco SPA 500S 79 Connecting a Second Cisco SPA 500S 83 Configuring the Cisco SPA 500S 85 Using the Cisco SPA 500S 86 Monitoring the Cisco SPA 500S 86 Appendix A: Where to Go From Here 87 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) v
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... are using your Cisco Small Business Pro IP Phone with a SIP phone system, such as the Cisco SPA 9000 Voice System or a Broadsoft or Asterisk system. This document describes using the Cisco Small Business Pro IP Phones with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business Pro IP Phone SPA 50X (SPCP...
... are using your Cisco Small Business Pro IP Phone with a SIP phone system, such as the Cisco SPA 9000 Voice System or a Broadsoft or Asterisk system. This document describes using the Cisco Small Business Pro IP Phones with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business Pro IP Phone SPA 50X (SPCP...
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... forwarding, and picking up calls. How to use the phone's web user interface. How to log in this book and an overview of the Cisco Small Business Pro IP Phones. Lists of and links to connect and install your phone. Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5... Chapter 6 Appendix A Title Getting Started Installing Your Phone Using Basic Phone Functions Using Advanced Phone Features Using the Web Interface Using the Cisco SPA...
... forwarding, and picking up calls. How to use the phone's web user interface. How to log in this book and an overview of the Cisco Small Business Pro IP Phones. Lists of and links to connect and install your phone. Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5... Chapter 6 Appendix A Title Getting Started Installing Your Phone Using Basic Phone Functions Using Advanced Phone Features Using the Web Interface Using the Cisco SPA...
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... Phones 1 Overview of the Cisco Small Business Pro IP Phones The Cisco Small Business Pro IP Phones are full-featured VoIP (Voice over Internet Protocol) phones that allow a computer to be connected to the computer network. The Cisco Small Business Pro IP phones contain Ethernet ports, or ports that provide voice communication over an IP network. Unlike traditional phones, Cisco...
... Phones 1 Overview of the Cisco Small Business Pro IP Phones The Cisco Small Business Pro IP Phones are full-featured VoIP (Voice over Internet Protocol) phones that allow a computer to be connected to the computer network. The Cisco Small Business Pro IP phones contain Ethernet ports, or ports that provide voice communication over an IP network. Unlike traditional phones, Cisco...
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... . Other models differ. See the "Overview of your phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 4 Flashes red during an incoming call . Phone Components Figure 1 Phone Components The photo above shows the Cisco SPA 509G to identify the parts of the Cisco Small Business Pro IP Phones" section on page 3. Displays solid red when...
... . Other models differ. See the "Overview of your phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 4 Flashes red during an incoming call . Phone Components Figure 1 Phone Components The photo above shows the Cisco SPA 509G to identify the parts of the Cisco Small Business Pro IP Phones" section on page 3. Displays solid red when...
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...While on a call, press to place a call and dial another number. Transfer-Transfers a call pickup, or monitoring an extension. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 5 Orange: Line is on hold . These keys can also be programmed by your...Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 3 LCD Screen 4 Line keys 5 Softkey buttons Description Displays date and time, phone station name, line extensions, and softkey options. (Not available on the Cisco SPA 501G.) Indicates phone line status. (Not available on the Cisco SPA 502G.) When lit...
...While on a call, press to place a call and dial another number. Transfer-Transfers a call pickup, or monitoring an extension. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 5 Orange: Line is on hold . These keys can also be programmed by your...Getting Started Understanding Your Phone's Lines and Buttons 1 # Phone Feature 3 LCD Screen 4 Line keys 5 Softkey buttons Description Displays date and time, phone station name, line extensions, and softkey options. (Not available on the Cisco SPA 501G.) Indicates phone line status. (Not available on the Cisco SPA 502G.) When lit...
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... handset, headset, speaker (when the handset is off the phone, or ringer volume (when the handset is on Cisco.com for more information. (See the list of links at the end of the phone. Push to mute or unmute the phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 Push to view additional...
... handset, headset, speaker (when the handset is off the phone, or ringer volume (when the handset is on Cisco.com for more information. (See the list of links at the end of the phone. Push to mute or unmute the phone. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 6 Push to view additional...
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... Opens an item so that you have made (press before ok or save). Ignores an incoming call on an extension by your phone to phone directories. Must be configured by discovering the number of the ringing extension. Performs a blind call transfer (transferring a call without deleting...line until you are transferring the call forwarding. Provides access to a specified number. Dials a number. Shows the Missed Calls list. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Clears call .) Cancels any changes you can edit numbers or letters, or enable or disable...
... Opens an item so that you have made (press before ok or save). Ignores an incoming call on an extension by your phone to phone directories. Must be configured by discovering the number of the ringing extension. Performs a blind call transfer (transferring a call without deleting...line until you are transferring the call forwarding. Provides access to a specified number. Dials a number. Shows the Missed Calls list. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 Clears call .) Cancels any changes you can edit numbers or letters, or enable or disable...
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... "Using Star Codes," on the LCD screen. Resumes a parked call that is displayed on the Cisco SPA 504G, press the Setup button and dial 9. Resumes a call . Using Keypad Shortcuts When using the phone menus, you can use the keypad to enter the number shown next to the menu or sub...-menu item on the LCD screen. (Not applicable to the Cisco SPA 501G.) For example, to answer a call ringing on an active shared line. Getting Started Understanding Your Phone's Lines and Buttons 1 Button pickup phold redial resume save select starcode unpark xfer xferLx y/n ...
... "Using Star Codes," on the LCD screen. Resumes a parked call that is displayed on the Cisco SPA 504G, press the Setup button and dial 9. Resumes a call . Using Keypad Shortcuts When using the phone menus, you can use the keypad to enter the number shown next to the menu or sub...-menu item on the LCD screen. (Not applicable to the Cisco SPA 501G.) For example, to answer a call ringing on an active shared line. Getting Started Understanding Your Phone's Lines and Buttons 1 Button pickup phold redial resume save select starcode unpark xfer xferLx y/n ...
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Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 9 Getting Started Cisco SPA 500S Attendant Console 1 NOTE Menus and options vary depending on phone model.
Cisco SPA 500S Attendant Console Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 9 Getting Started Cisco SPA 500S Attendant Console 1 NOTE Menus and options vary depending on phone model.
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...or cloth towel. It obtains power directly from the IP phone and does not require a separate power supply. Getting Started Caring for Your Phone 1 The Cisco SPA 500S is a 32-button attendant console for the Cisco Small Business Pro IP phones, providing 32 three-color (red, green, and amber).... For more information on the Cisco SPA 500S, see Chapter 6, "Using the Cisco SPA 500S Attendant Console." Two Cisco SPA 500S units can be attached to a single IP phone to the IP phone with support for Your Phone The Cisco Small Business Pro IP phones are electronic devices that should not...
...or cloth towel. It obtains power directly from the IP phone and does not require a separate power supply. Getting Started Caring for Your Phone 1 The Cisco SPA 500S is a 32-button attendant console for the Cisco Small Business Pro IP phones, providing 32 three-color (red, green, and amber).... For more information on the Cisco SPA 500S, see Chapter 6, "Using the Cisco SPA 500S Attendant Console." Two Cisco SPA 500S units can be attached to a single IP phone to the IP phone with support for Your Phone The Cisco Small Business Pro IP phones are electronic devices that should not...
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... 13 • Mounting the Phone to the Wall (Optional), page 14 • Connecting the Power, page 19 • Connecting Your Phone to the Network, page 20 • Connecting a PC to your Cisco Small Business Pro IP Phone and connect it to Your Phone (Optional), page 21 •...; Connecting Wired and Wireless Headsets (Optional), page 21 • Verifying Phone Startup, page 22 • Upgrading Your Phone's Firmware, page 23 Cisco Small Business Pro IP Phone SPA 50X User Guide ...
... 13 • Mounting the Phone to the Wall (Optional), page 14 • Connecting the Power, page 19 • Connecting Your Phone to the Network, page 20 • Connecting a PC to your Cisco Small Business Pro IP Phone and connect it to Your Phone (Optional), page 21 •...; Connecting Wired and Wireless Headsets (Optional), page 21 • Verifying Phone Startup, page 22 • Upgrading Your Phone's Firmware, page 23 Cisco Small Business Pro IP Phone SPA 50X User Guide ...
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... following photo shows where you need to connect parts of the phone. Figure 1 Phone Connections Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 12 CAUTION CAUTION: Do not plug a telephone line cord into the port marked "AUX." NOTE The RJ-11 port ... and make sure you have all the phone parts and documentation available. Installing Your Phone Before You Begin 2 Before You Begin Before you install and connect your phone, verify with your System Administrator (if applicable) that the network is ready for connection with the Cisco SPA 500S Attendant Console that works with the...
... following photo shows where you need to connect parts of the phone. Figure 1 Phone Connections Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 12 CAUTION CAUTION: Do not plug a telephone line cord into the port marked "AUX." NOTE The RJ-11 port ... and make sure you have all the phone parts and documentation available. Installing Your Phone Before You Begin 2 Before You Begin Before you install and connect your phone, verify with your System Administrator (if applicable) that the network is ready for connection with the Cisco SPA 500S Attendant Console that works with the...
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... not insert a telephone line cord into the upper stand slots. STEP 3 (Optional) Route the phone cord through the cable slot. It should easily slide into the auxiliary port. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 13 Installing the Stand (Optional) NOTE Do not attach the desk... stand if you are attaching a Cisco SPA 500S attendant console, attach the console before attaching the desk stand. Do not force. STEP 1 Connect the phone stand by lining up the tabs on the back of the handset (not shown). STEP ...
... not insert a telephone line cord into the upper stand slots. STEP 3 (Optional) Route the phone cord through the cable slot. It should easily slide into the auxiliary port. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 13 Installing the Stand (Optional) NOTE Do not attach the desk... stand if you are attaching a Cisco SPA 500S attendant console, attach the console before attaching the desk stand. Do not force. STEP 1 Connect the phone stand by lining up the tabs on the back of the handset (not shown). STEP ...
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Installing Your Phone Mounting the Phone to the Wall (Optional) 2 Mounting the Phone to the Wall (Optional) To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Figure 2 MB100 Wall Mount Kit Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 14
Installing Your Phone Mounting the Phone to the Wall (Optional) 2 Mounting the Phone to the Wall (Optional) To mount the phone to the wall, you must purchase the MB100 wall mount bracket kit. Figure 2 MB100 Wall Mount Kit Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 14
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Installing Your Phone Mounting the Phone to lock it in the phone's base. STEP 3 Push the MB onto the phone's base. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 15 Slide the MB upwards to the Wall (Optional) 2 STEP 1 To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes in place. STEP 2 Orient the MB such that the phone's Ethernet and handset ports are accessible after installation.
Installing Your Phone Mounting the Phone to lock it in the phone's base. STEP 3 Push the MB onto the phone's base. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 15 Slide the MB upwards to the Wall (Optional) 2 STEP 1 To attach the Mounting Bracket (MB), align the two cleats on the MB with the holes in place. STEP 2 Orient the MB such that the phone's Ethernet and handset ports are accessible after installation.