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... to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing Phone Information 24 Viewing Reboot Reasons 24 Viewing... Ensuring Voice Quality 30 Supported Codecs 30 Bandwidth Requirements 31 Factors Affecting Voice Quality 32 SIP Publish Signaling Improvements 34 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
... to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing Phone Information 24 Viewing Reboot Reasons 24 Viewing... Ensuring Voice Quality 30 Supported Codecs 30 Bandwidth Requirements 31 Factors Affecting Voice Quality 32 SIP Publish Signaling Improvements 34 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
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... the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters 54 Enabling Call Features 55 Enabling Anonymous Call and Caller ID Blocking Services 55 Enabling ACD... Call Back Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
... the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters 54 Enabling Call Features 55 Enabling Anonymous Call and Caller ID Blocking Services 55 Enabling ACD... Call Back Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
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... Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not Disturb 57 Enabling the Missed Call Shortcut 57 Logging Missed Calls 57 Enabling Paging (Intercom) 58...
... Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not Disturb 57 Enabling the Missed Call Shortcut 57 Logging Missed Calls 57 Enabling Paging (Intercom) 58...
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...91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP...102 Configuring SIP Timer Values 106 Configuring Response Status Code Handling 109 Configuring RTP Parameters 109 Configuring SDP Payload Types 111 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 4
...91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP...102 Configuring SIP Timer Values 106 Configuring Response Status Code Handling 109 Configuring RTP Parameters 109 Configuring SDP Payload Types 111 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 4
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...IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT ... Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132 132 136 136 136 138 138 140 140 140 142 148 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 5
...IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT ... Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132 132 136 136 136 138 138 140 140 140 142 148 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 5
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... 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone ..., short, short, long) Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
... 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone ..., short, short, long) Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
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... Configuring Supplementary Services (Star Codes) 180 Entering Star Code Values 180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your ... Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
... Configuring Supplementary Services (Star Codes) 180 Entering Star Code Values 180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your ... Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
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... Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229 229 229 SIP Tab 230 SIP Parameters 230 SIP Timer Values (sec) 235 Response Status Code Handling 238 RTP Parameters 239 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 8
... Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229 229 229 SIP Tab 230 SIP Parameters 230 SIP Timer Values (sec) 235 Response Status Code Handling 238 RTP Parameters 239 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 8
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... Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
... Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
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... (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide...
... (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide...
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1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
Administration Guide
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... phone with a handset, a headset, or a speaker. Two Cisco Attendant Console units can be made or received with the attachment arm provided. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12 Calls can be configured by using the same phone web user... interface for the IP phone to monitor a total of the Cisco Attendant Console is provided in the Cisco Small Business Attendant Console Quick Start Guide. Detailed information on phone ...
... phone with a handset, a headset, or a speaker. Two Cisco Attendant Console units can be made or received with the attachment arm provided. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12 Calls can be configured by using the same phone web user... interface for the IP phone to monitor a total of the Cisco Attendant Console is provided in the Cisco Small Business Attendant Console Quick Start Guide. Detailed information on phone ...
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... 276459 Internet This document describes some common network configurations; Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of equipment used by your configuration can be used as part of... a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications 500. The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13
... 276459 Internet This document describes some common network configurations; Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can vary, depending on the type of equipment used by your configuration can be used as part of... a Cisco SPA9000 Voice System phone network, any vendor SIP network, or Cisco Unified Communications 500. The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13
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... IP phones by using the Interactive Voice Response (IVR) system, the Cisco SPA9000 Voice System Setup Wizard, or a built-in this system. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 For information on configuring the network phone system, refer to work with other SIP IP PBX call control...
... IP phones by using the Interactive Voice Response (IVR) system, the Cisco SPA9000 Voice System Setup Wizard, or a built-in this system. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 For information on configuring the network phone system, refer to work with other SIP IP PBX call control...
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... that direct how and when the phone firmware is accessed by double-clicking the executable file. See the Cisco WIP310 User Guide for more information. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 The configuration file (also referred to be updated. you are several ways to update your firmware...
... that direct how and when the phone firmware is accessed by double-clicking the executable file. See the Cisco WIP310 User Guide for more information. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 The configuration file (also referred to be updated. you are several ways to update your firmware...
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... configuration menu is recited. The firmware version is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 The firmware version is displayed. STEP 3 Select Product Information. STEP 2 Scroll to Status and press Select. Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Scroll to enter the IVR...
... configuration menu is recited. The firmware version is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 The firmware version is displayed. STEP 3 Select Product Information. STEP 2 Scroll to Status and press Select. Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Scroll to enter the IVR...
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... Select. STEP 2 Enter 110, then press #. The IP Address is recited. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 STEP 2 Enter 110#. The IVR configuration menu is recited. STEP 2 Scroll to enter the IVR menu. Cisco SPA501G STEP 1 Press the Setup button. The IP address is announced. STEP 2 Press...
... Select. STEP 2 Enter 110, then press #. The IP Address is recited. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 STEP 2 Enter 110#. The IVR configuration menu is recited. STEP 2 Scroll to enter the IVR menu. Cisco SPA501G STEP 1 Press the Setup button. The IP address is announced. STEP 2 Press...
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...double-click the file and extract its contents to a single folder or to the desktop. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your product and download the firmware file. STEP 4 Follow the.... Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your service provider information. Installing the Firmware Your computer must be on the same subnetwork as...
...double-click the file and extract its contents to a single folder or to the desktop. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your product and download the firmware file. STEP 4 Follow the.... Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your service provider information. Installing the Firmware Your computer must be on the same subnetwork as...
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.... To get the IP address of the phone in this document; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 STEP 2 Double-click the executable file for the firmware upgrade (for phone administration. For more information, refer to select the firmware file from your ...described in your PC and power it to proceed. Getting Started Using the Web-Based Configuration Utility 1 STEP 4 Browse to the Cisco Unified Communications 500 Office Administrator Guide or the Cisco Configuration Assistant Smart Business Communications System...
.... To get the IP address of the phone in this document; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 STEP 2 Double-click the executable file for the firmware upgrade (for phone administration. For more information, refer to select the firmware file from your ...described in your PC and power it to proceed. Getting Started Using the Web-Based Configuration Utility 1 STEP 4 Browse to the Cisco Unified Communications 500 Office Administrator Guide or the Cisco Configuration Assistant Smart Business Communications System...
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... Enabled. STEP 2 To display the Web Server Writable option, select Settings > Security Configuration > Web Server Writable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 If the option to edit the parameter is not displayed, press **# to set the parameter. STEP 4 Press... profile must be enabled. STEP 4 Press Y/N to toggle the parameter and press ok to display the option. Your system administrator might be set by using the phone web user interface, the configuration profile must be writable. To make the phone web user...
... Enabled. STEP 2 To display the Web Server Writable option, select Settings > Security Configuration > Web Server Writable. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 If the option to edit the parameter is not displayed, press **# to set the parameter. STEP 4 Press... profile must be enabled. STEP 4 Press Y/N to toggle the parameter and press ok to display the option. Your system administrator might be set by using the phone web user interface, the configuration profile must be writable. To make the phone web user...