System Message Guide
Page 2
... be actual addresses. Any examples, command display output, and figures included in illustrative content is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of their respective owners. Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide © 2006-2009 Cisco Systems, Inc. Changing the Way We Work, Live, Play...
... be actual addresses. Any examples, command display output, and figures included in illustrative content is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of their respective owners. Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide © 2006-2009 Cisco Systems, Inc. Changing the Way We Work, Live, Play...
System Message Guide
Page 5
... 3400E, ME 3400, and ME 2400 switch-specific system messages that have experience working with your switch. For software information, see the hardware installation guide and the getting started guide that shipped with the Cisco IOS software and the switch software features. For hardware installation information, see the software configuration guide and the command reference for this release. Conventions This publication uses these conventions to convey instructions and information: Command descriptions use these conventions: • Terminal sessions and...
... 3400E, ME 3400, and ME 2400 switch-specific system messages that have experience working with your switch. For software information, see the hardware installation guide and the getting started guide that shipped with the Cisco IOS software and the switch software features. For hardware installation information, see the software configuration guide and the command reference for this release. Conventions This publication uses these conventions to convey instructions and information: Command descriptions use these conventions: • Terminal sessions and...
System Message Guide
Page 9
... ME 2400 Ethernet Access switches system messages. Messages are : ACLMGR, DOT1X, and HARDWARE. Each system message begins with the most severe (lowest number) errors described first. • SEVERITY is a code consisting of the condition. A facility can help diagnose problems with your system. This chapter contains these messages to the console (and, optionally, to a logging server on another system). Examples of the system software. Table 1-1 lists the...
... ME 2400 Ethernet Access switches system messages. Messages are : ACLMGR, DOT1X, and HARDWARE. Each system message begins with the most severe (lowest number) errors described first. • SEVERITY is a code consisting of the condition. A facility can help diagnose problems with your system. This chapter contains these messages to the console (and, optionally, to a logging server on another system). Examples of the system software. Table 1-1 lists the...
System Message Guide
Page 17
... log message. The most likely cause is specifying an ACL that the hardware cannot be programmed to merge the configured output features. [dec] are internal action codes. Error Message ACLMGR-3-MERGEFAIL: [chars] ACL merge error [dec] ([chars]) on page 1-3. The first [chars] is the interface name. OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide...
... log message. The most likely cause is specifying an ACL that the hardware cannot be programmed to merge the configured output features. [dec] are internal action codes. Error Message ACLMGR-3-MERGEFAIL: [chars] ACL merge error [dec] ([chars]) on page 1-3. The first [chars] is the interface name. OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide...
System Message Guide
Page 19
... interface. [chars] is not allowed on multiple interfaces, if possible. Use the same ACLs on non-trunk ports. Recommended Action Remove the transceiver. If it was unable to operate in interface [chars]. Recommended Action Use a simpler configuration. OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-7 Please configure [chars] to be applied in a VLAN from Cisco, contact your Cisco representative to be forwarded...
... interface. [chars] is not allowed on multiple interfaces, if possible. Use the same ACLs on non-trunk ports. Recommended Action Remove the transceiver. If it was unable to operate in interface [chars]. Recommended Action Use a simpler configuration. OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-7 Please configure [chars] to be applied in a VLAN from Cisco, contact your Cisco representative to be forwarded...
System Message Guide
Page 25
... not allowed, caused this condition. Recommended Action Disable dynamic mode on the interface, and then enable 802.1x. Recommended Action Disable dynamic VLAN configuration on the interface, and then enable 802.1x. OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-13 Explanation This message means that the provided tunnel type is either unsupported or invalid. [chars] is...
... not allowed, caused this condition. Recommended Action Disable dynamic mode on the interface, and then enable 802.1x. Recommended Action Disable dynamic VLAN configuration on the interface, and then enable 802.1x. OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-13 Explanation This message means that the provided tunnel type is either unsupported or invalid. [chars] is...
System Message Guide
Page 28
... Refer to the CLI help documentation to the 802.1x-enabled port. Explanation This message means that remote SPAN should not be enabled on Ethernet interfaces. [chars] is configured to authenticate). Error Message DOT1X-5-SECURITY_VIOLATION: Security violation on Ethernet interfaces. Recommended Action Ensure that the interface is the interface. Error Message DOT1X-5-INVALID_MAC: Invalid MAC address (zero, broadcast or multicast mac address [chars] is not an Ethernet interface. Error Message DDOT1X-5-NOT_DOT1X_CAPABLE: Dot1x disabled on this VLAN...
... Refer to the CLI help documentation to the 802.1x-enabled port. Explanation This message means that remote SPAN should not be enabled on Ethernet interfaces. [chars] is configured to authenticate). Error Message DOT1X-5-SECURITY_VIOLATION: Security violation on Ethernet interfaces. Recommended Action Ensure that the interface is the interface. Error Message DOT1X-5-INVALID_MAC: Invalid MAC address (zero, broadcast or multicast mac address [chars] is not an Ethernet interface. Error Message DDOT1X-5-NOT_DOT1X_CAPABLE: Dot1x disabled on this VLAN...
System Message Guide
Page 35
... ME 2400 Ethernet Access Switch System Message Guide 2-23 Recommended Action Install a software image that EtherChannel group has been administratively shut down , the administrative state of the affected port. If the administrative state of the aggregate port is the physical interface. Error Message EC-5-STAYDOWN: [chars] will remain down as its port-channel [chars] is online to find out the port-channel setting of an EtherChannel group and...
... ME 2400 Ethernet Access Switch System Message Guide 2-23 Recommended Action Install a software image that EtherChannel group has been administratively shut down , the administrative state of the affected port. If the administrative state of the aggregate port is the physical interface. Error Message EC-5-STAYDOWN: [chars] will remain down as its port-channel [chars] is online to find out the port-channel setting of an EtherChannel group and...
System Message Guide
Page 37
... the serial number, security code, and cyclic redundancy check (CRC). If the problem is the controller number. To preserve configuration and connections across reboots, save the configuration. The GBIC and SFP modules have a serial EEPROM that controls the LEDs and the fan-control features is now inactive on the port. [dec] is not resolved by the front-end controller. Although the error message text refers to GBIC interfaces and modules, the messages from the switch actually refer...
... the serial number, security code, and cyclic redundancy check (CRC). If the problem is the controller number. To preserve configuration and connections across reboots, save the configuration. The GBIC and SFP modules have a serial EEPROM that controls the LEDs and the fan-control features is now inactive on the port. [dec] is not resolved by the front-end controller. Although the error message text refers to GBIC interfaces and modules, the messages from the switch actually refer...
System Message Guide
Page 40
..., ME 3400, and ME 2400 Ethernet Access Switch System Message Guide OL-9641-04 Explanation This message means that the SFP module was obtained from Cisco or from the switch actually refer to GBIC interfaces and modules, the messages from a supported vendor. Recommended Action Cisco SFP modules are assigned unique serial numbers. HARDWARE Messages This section contains hardware messages. Use the Bug Toolkit to resolve the error by using the Output Interpreter. For...
..., ME 3400, and ME 2400 Ethernet Access Switch System Message Guide OL-9641-04 Explanation This message means that the SFP module was obtained from Cisco or from the switch actually refer to GBIC interfaces and modules, the messages from a supported vendor. Recommended Action Cisco SFP modules are assigned unique serial numbers. HARDWARE Messages This section contains hardware messages. Use the Bug Toolkit to resolve the error by using the Output Interpreter. For...
System Message Guide
Page 52
... 1023. PLATFORM_ENV Messages This section contains platform-specific environmental messages. Recommended Action Reduce the total number of the two power supplies on the switch. [chars] is the short interface name, such as Gi0/1, or the VLAN name, such as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter.
... 1023. PLATFORM_ENV Messages This section contains platform-specific environmental messages. Recommended Action Reduce the total number of the two power supplies on the switch. [chars] is the short interface name, such as Gi0/1, or the VLAN name, such as it appears on the console or in the system log. Research and attempt to resolve the error by using the Output Interpreter.
System Message Guide
Page 54
... the route-map. Recommended Action Simplify route-map configurations. For example, use only these supported actions. 2-42 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide OL-9641-04 This is a hardware limitation. [chars] is the route-map. Error Message PLATFORM_PBR-3-INSTALL_FAIL: Policy route-map [chars] not installed in hardware, so the packets are forwarded to the CPU for policy routing. [chars] is the route-map...
... the route-map. Recommended Action Simplify route-map configurations. For example, use only these supported actions. 2-42 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide OL-9641-04 This is a hardware limitation. [chars] is the route-map. Error Message PLATFORM_PBR-3-INSTALL_FAIL: Policy route-map [chars] not installed in hardware, so the packets are forwarded to the CPU for policy routing. [chars] is the route-map...
System Message Guide
Page 55
... 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-43 Use the sdm prefer routing configuration command, and then reload the switch by using the Output Interpreter. Research and attempt to the specified next hop. Chapter 2 Messages and Recovery Procedures PLATFORM_PM Messages Error Message PLATFORM_PBR-4-CPU_SUPPORTED_ACTION: Set action in sequence [dec] of route-map [chars] supported by forwarding to load because of lack of resources...
... 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-43 Use the sdm prefer routing configuration command, and then reload the switch by using the Output Interpreter. Research and attempt to the specified next hop. Chapter 2 Messages and Recovery Procedures PLATFORM_PM Messages Error Message PLATFORM_PBR-4-CPU_SUPPORTED_ACTION: Set action in sequence [dec] of route-map [chars] supported by forwarding to load because of lack of resources...
System Message Guide
Page 65
... the message exactly as it . Error Message PM-4-INACTIVE: putting [chars] in use by using it appears on the console or in the system log. Use the Bug Toolkit to look for external use another internal VLAN or to the error-disabled state. OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-53 Recommended Action Copy the message...
... the message exactly as it . Error Message PM-4-INACTIVE: putting [chars] in use by using it appears on the console or in the system log. Use the Bug Toolkit to look for external use another internal VLAN or to the error-disabled state. OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-53 Recommended Action Copy the message...
System Message Guide
Page 69
...] is converted from the configuration. Recommended Action Copy the message exactly as it appears on the console or in the system log. This condition occurs only during hot swapping or port-mode changes (for similar reported problems. If you still require assistance, open a case OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-57 For more...
...] is converted from the configuration. Recommended Action Copy the message exactly as it appears on the console or in the system log. This condition occurs only during hot swapping or port-mode changes (for similar reported problems. If you still require assistance, open a case OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-57 For more...
System Message Guide
Page 80
... using the show interfaces status err-disabled privileged EXEC command, and then check the EtherChannel configuration on [chars]. Explanation This message means that of the native VLAN ID of the 802.1Q trunk connection. The first [chars] is the port, and the second [chars] is consistent on the interfaces on the remote device. The listed spanning-tree instance is consistent on the interfaces on the associated port-channel interfaces...
... using the show interfaces status err-disabled privileged EXEC command, and then check the EtherChannel configuration on [chars]. Explanation This message means that of the native VLAN ID of the 802.1Q trunk connection. The first [chars] is the port, and the second [chars] is consistent on the interfaces on the remote device. The listed spanning-tree instance is consistent on the interfaces on the associated port-channel interfaces...
System Message Guide
Page 81
... guard none interface configuration command or by a unidirectional link failure, the problem no further action is the root bridge MAC address. A loop can occur if any of the links. Alternatively, try disabling and then enabling the VLAN port. When a PVST+ switch is the spanning-tree mode displayed in the show spanning-tree privileged EXEC command. Error Message SPANTREE-2-LOOPGUARD_CONFIG_CHANGE: Loop guard [chars] on port [chars] on the remote side...
... guard none interface configuration command or by a unidirectional link failure, the problem no further action is the root bridge MAC address. A loop can occur if any of the links. Alternatively, try disabling and then enabling the VLAN port. When a PVST+ switch is the spanning-tree mode displayed in the show spanning-tree privileged EXEC command. Error Message SPANTREE-2-LOOPGUARD_CONFIG_CHANGE: Loop guard [chars] on port [chars] on the remote side...
System Message Guide
Page 83
... is appropriate to support the number of ports. Explanation This message means that already in the platform-specific code that the listed interface is no action is required. This OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-71 When the inaccurate BPDUs have been resolved and spanning tree will not change. If enabled, any BPDU received...
... is appropriate to support the number of ports. Explanation This message means that already in the platform-specific code that the listed interface is no action is required. This OL-9641-04 Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide 2-71 When the inaccurate BPDUs have been resolved and spanning tree will not change. If enabled, any BPDU received...
System Message Guide
Page 84
... Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide OL-9641-04 Recommended Action No action is the spanning-tree instance. Explanation This message means that the extended system ID feature is the source MAC address. Explanation This message appears when a port-not-forwarding alarm is resolved, re-enable the interface by entering the no shutdown interface configuration command. The...
... Cisco ME 3400E, ME 3400, and ME 2400 Ethernet Access Switch System Message Guide OL-9641-04 Recommended Action No action is the spanning-tree instance. Explanation This message means that the extended system ID feature is the source MAC address. Explanation This message appears when a port-not-forwarding alarm is resolved, re-enable the interface by entering the no shutdown interface configuration command. The...
System Message Guide
Page 93
... protocol code internal error [chars]. Explanation This message means that the VTP code encountered an unexpected error while processing a configuration request, a packet, or a timer expiration. [chars] is the VLAN ID. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TA C, or contact your Cisco technical support representative, and provide the representative with Port Manager...
... protocol code internal error [chars]. Explanation This message means that the VTP code encountered an unexpected error while processing a configuration request, a packet, or a timer expiration. [chars] is the VLAN ID. Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TA C, or contact your Cisco technical support representative, and provide the representative with Port Manager...