Administration Guide
Page 1
Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14640-01
Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14640-01
Administration Guide
Page 2
...public domain version of the FCC rules. Changing the Way We Work, Live, Play, and Learn is for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. All other company. (0709R) The Java logo is on circuits controlled by different circuit breakers...OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. Cisco Unified IP Phone 7975G Administration Guide for FCC compliance of this manual generates and may be required to Increase Your Internet Quotient, and TransPath are trademarks of ...
...public domain version of the FCC rules. Changing the Way We Work, Live, Play, and Learn is for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. All other company. (0709R) The Java logo is on circuits controlled by different circuit breakers...OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. Cisco Unified IP Phone 7975G Administration Guide for FCC compliance of this manual generates and may be required to Increase Your Internet Quotient, and TransPath are trademarks of ...
Administration Guide
Page 5
... on Cisco Unified IP Phones 1-15 Overview 1-16 Required Network Components 1-16 Best Practices-Requirements and Recommendations 1-16 Security Restrictions 1-17 Overview of Configuring and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7975G in Cisco Unified Communications Manager 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7975G 1-22 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications...
... on Cisco Unified IP Phones 1-15 Overview 1-16 Required Network Components 1-16 Best Practices-Requirements and Recommendations 1-16 Security Restrictions 1-17 Overview of Configuring and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7975G in Cisco Unified Communications Manager 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7975G 1-22 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications...
Administration Guide
Page 6
... Determining the MAC Address of a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Safety 3-2 Understanding the Cisco Unified IP Phone 7975G Components 3-3 Network and Access Ports 3-3 Handset 3-4 Speakerphone 3-4 Headset 3-4 Audio Quality Subjective to the User 3-5 Connecting a Headset 3-5 Disabling a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-5 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL...
... Determining the MAC Address of a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Safety 3-2 Understanding the Cisco Unified IP Phone 7975G Components 3-3 Network and Access Ports 3-3 Handset 3-4 Speakerphone 3-4 Headset 3-4 Audio Quality Subjective to the User 3-5 Connecting a Headset 3-5 Disabling a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-5 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL...
Administration Guide
Page 7
... 4-24 Network Configuration 4-25 Security Configuration Menu 4-29 CTL File Menu 4-30 Trust List Menu 4-31 802.1X Authentication and Status 4-32 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 vii
... 4-24 Network Configuration 4-25 Security Configuration Menu 4-29 CTL File Menu 4-30 Trust List Menu 4-31 802.1X Authentication and Status 4-32 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 vii
Administration Guide
Page 8
... Wideband Codec 6-6 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Touchscreen 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-9 Firmware Versions Screen 7-10 Expansion Module(s) Screen (SCCP Phones Only) 7-11 Call Statistics Screen 7-12 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 viii OL-14640-01
... Wideband Codec 6-6 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Touchscreen 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-9 Firmware Versions Screen 7-10 Expansion Module(s) Screen (SCCP Phones Only) 7-11 Call Statistics Screen 7-12 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 viii OL-14640-01
Administration Guide
Page 9
... Settings 9-7 Checking Static IP Address Settings 9-7 Verifying Voice VLAN Configuration 9-7 Verifying that the Phones Have Not Been Intentionally Reset 9-8 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 ix
... Settings 9-7 Checking Static IP Address Settings 9-7 Verifying Voice VLAN Configuration 9-7 Verifying that the Phones Have Not Been Intentionally Reset 9-8 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 ix
Administration Guide
Page 10
... Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7975G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 x OL-14640-01
... Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7975G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 x OL-14640-01
Administration Guide
Page 11
... up the Cisco Unified IP Phone 7975G on a Voice-over-IP (VoIP) network. Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for Cisco Unified Communications Manager 6.1 xi Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks in the Cisco Unified IP Phone 7975G on the network. Audience Network engineers, system administrators, or...
... up the Cisco Unified IP Phone 7975G on a Voice-over-IP (VoIP) network. Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for Cisco Unified Communications Manager 6.1 xi Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks in the Cisco Unified IP Phone 7975G on the network. Audience Network engineers, system administrators, or...
Administration Guide
Page 12
... about feature support for the Cisco Unified IP Phone 7975G" Provides information about their Cisco Unified IP Phones. Chapter 6, "Customizing the Cisco Unified IP Phone" Explains how to the following publications: Cisco Unified IP Phone 7900 Series These publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html Cisco Unified IP Phone 7975G Administration Guide for the Cisco Unified IP Phone 7900 Series Cisco Unified Communications Manager Administration Related publications are available at...
... about feature support for the Cisco Unified IP Phone 7975G" Provides information about their Cisco Unified IP Phones. Chapter 6, "Customizing the Cisco Unified IP Phone" Explains how to the following publications: Cisco Unified IP Phone 7900 Series These publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html Cisco Unified IP Phone 7975G Administration Guide for the Cisco Unified IP Phone 7900 Series Cisco Unified Communications Manager Administration Related publications are available at...
Administration Guide
Page 13
..., obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in boldface. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for which you are in brackets and separated by vertical bars. Preface Cisco Unified Communications Manager Business Edition Related publications are available at the following conventions: Convention boldface...
..., obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in boldface. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for which you are in brackets and separated by vertical bars. Preface Cisco Unified Communications Manager Business Edition Related publications are available at the following conventions: Convention boldface...
Administration Guide
Page 14
... be careful. Before you work on any equipment, be aware of the hazards involved with standard practices for preventing accidents. Statement 1071 SAVE THESE INSTRUCTIONS Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 xiv OL-14640-01 You are in angle brackets. Notes contain helpful suggestions or references to locate its translation in the translated...
... be careful. Before you work on any equipment, be aware of the hazards involved with standard practices for preventing accidents. Statement 1071 SAVE THESE INSTRUCTIONS Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 xiv OL-14640-01 You are in angle brackets. Notes contain helpful suggestions or references to locate its translation in the translated...
Administration Guide
Page 15
... and services. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 1-1 These phones also support uncompressed wideband (16bits, 16kHz) audio. For more . The phones also support security features that provides voice communication over an Internet Protocol (IP) network. 1 C H A P T E R An Overview of the interfering device. In addition, because Cisco Unified IP Phones are Supported on the Cisco Unified IP Phone 7975G?, page 1-7 • Understanding Security Features...
... and services. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 1-1 These phones also support uncompressed wideband (16bits, 16kHz) audio. For more . The phones also support security features that provides voice communication over an Internet Protocol (IP) network. 1 C H A P T E R An Overview of the interfering device. In addition, because Cisco Unified IP Phones are Supported on the Cisco Unified IP Phone 7975G?, page 1-7 • Understanding Security Features...
Administration Guide
Page 16
... from sleep mode or disables it for Cisco Unified Communications Manager 6.1 1-2 OL-14640-01 Understanding the Cisco Unified IP Phone 7975G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7975G Figure 1-1 shows the main components of the phone base. No color-Ready for input Green flashing-Disabled Green steady-Sleep mode Cisco Unified IP Phone 7975G Administration Guide for cleaning. Figure 1-1 Cisco Unified IP Phone 7975G 17 1 2 16 3 4 5 6 7 8 9 184914 15 14 13...
... from sleep mode or disables it for Cisco Unified Communications Manager 6.1 1-2 OL-14640-01 Understanding the Cisco Unified IP Phone 7975G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7975G Figure 1-1 shows the main components of the phone base. No color-Ready for input Green flashing-Disabled Green steady-Sleep mode Cisco Unified IP Phone 7975G Administration Guide for cleaning. Figure 1-1 Cisco Unified IP Phone 7975G 17 1 2 16 3 4 5 6 7 8 9 184914 15 14 13...
Administration Guide
Page 17
... on the screen. Opens/closes the Settings menu. Toggles the speakerphone on -hook). OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 1-3 Use it to access call or new voice message. Note The Select button does...play a ringer item. • Press to scroll horizontally in multi-column displays. Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7975G 4 Messages button Auto-dials your touchscreen). 16 Handset light strip 17 Touchscreen Indicates an incoming call logs and directories....
... on the screen. Opens/closes the Settings menu. Toggles the speakerphone on -hook). OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 1-3 Use it to access call or new voice message. Note The Select button does...play a ringer item. • Press to scroll horizontally in multi-column displays. Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7975G 4 Messages button Auto-dials your touchscreen). 16 Handset light strip 17 Touchscreen Indicates an incoming call logs and directories....
Administration Guide
Page 18
... for the EAP-MD5 option for additional information. Cisco Unified IP Phone 7975G Administration Guide for voice communication. Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for Cisco Unified Communications Manager 6.1 1-4 OL-14640-01 With this method, you must manually configure the IP address, subnet mask, gateway, and a TFTP server on all Cisco-manufactured equipment. If disabled, you configure the TFTP...
... for the EAP-MD5 option for additional information. Cisco Unified IP Phone 7975G Administration Guide for voice communication. Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for Cisco Unified Communications Manager 6.1 1-4 OL-14640-01 With this method, you must manually configure the IP address, subnet mask, gateway, and a TFTP server on all Cisco-manufactured equipment. If disabled, you configure the TFTP...
Administration Guide
Page 19
... protocol to send and receive real-time voice traffic from peer devices to CDP) that addresses and To communicate using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for transporting (RTP) real-time data, such as jitter, latency, and round trip delay) on RTP streams. RTCP is used...
... protocol to send and receive real-time voice traffic from peer devices to CDP) that addresses and To communicate using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for transporting (RTP) real-time data, such as jitter, latency, and round trip delay) on RTP streams. RTCP is used...
Administration Guide
Page 20
... communications. On the Cisco Unified IP Phone, TFTP enables you want a phone to be carried across network boundaries. Signaling allows call control. Transmission Control Protocol (TCP) TCP is implemented, Cisco Unified IP Phones use the TLS protocol when securely registering with Other Cisco Unified IP Communications Products, page 2-1 • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 Cisco Unified IP Phone 7975G Administration Guide for call information...
... communications. On the Cisco Unified IP Phone, TFTP enables you want a phone to be carried across network boundaries. Signaling allows call control. Transmission Control Protocol (TCP) TCP is implemented, Cisco Unified IP Phones use the TLS protocol when securely registering with Other Cisco Unified IP Communications Products, page 2-1 • Understanding the Phone Startup Process, page 2-7 • Network Configuration Menu, page 4-5 Cisco Unified IP Phone 7975G Administration Guide for call information...
Administration Guide
Page 21
... the "Setting Up Services" section on the Cisco Unified IP Phone." Related Topics • Configuring Settings on the Cisco Unified IP Phone, page 4-1 • Configuring Features, Templates, Services, and Users, page 5-1 • Troubleshooting and Maintenance, page 9-1 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for co-workers contact information directly from it , you must configure Cisco Unified IP Phones to prepare them to access information such as...
... the "Setting Up Services" section on the Cisco Unified IP Phone." Related Topics • Configuring Settings on the Cisco Unified IP Phone, page 4-1 • Configuring Features, Templates, Services, and Users, page 5-1 • Troubleshooting and Maintenance, page 9-1 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for co-workers contact information directly from it , you must configure Cisco Unified IP Phones to prepare them to access information such as...
Administration Guide
Page 22
... DHCP, TFTP, and IP settings on the phone itself. Cisco Unified IP Phone 7975G Administration Guide for guidance. See the "Telephony Features Available for the Phone" section on the Cisco Unified IP Phone 7975G? For more information about a current call or firmware versions on the Cisco Unified IP Phone." What Features are Supported on page 5-2 and Cisco Unified Communications Manager Administration Guide for additional information. Chapter 1 An Overview of the Cisco Unified IP Phone Configuring Telephony Features...
... DHCP, TFTP, and IP settings on the phone itself. Cisco Unified IP Phone 7975G Administration Guide for guidance. See the "Telephony Features Available for the Phone" section on the Cisco Unified IP Phone 7975G? For more information about a current call or firmware versions on the Cisco Unified IP Phone." What Features are Supported on page 5-2 and Cisco Unified Communications Manager Administration Guide for additional information. Chapter 1 An Overview of the Cisco Unified IP Phone Configuring Telephony Features...