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Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14641-01
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14641-01
Administration Guide
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...document or Website are on circuits controlled by FCC regulations, and you may cause interference with FCC requirements for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. You can radiate radio-frequency energy and, if not installed and used in the United ...equipment into an outlet that is on a different circuit from the television or radio. (That is for FCC compliance of Cisco Systems, Inc. Cisco Unified IP Phone 7965G and 7945G Administration Guide for Class A or Class B digital devices. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL...
...document or Website are on circuits controlled by FCC regulations, and you may cause interference with FCC requirements for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. You can radiate radio-frequency energy and, if not installed and used in the United ...equipment into an outlet that is on a different circuit from the television or radio. (That is for FCC compliance of Cisco Systems, Inc. Cisco Unified IP Phone 7965G and 7945G Administration Guide for Class A or Class B digital devices. THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL...
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...and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7965G and 7945G in Cisco Unified Communications Manager 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7965G and 7945G 1-22 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager...
...and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7965G and 7945G in Cisco Unified Communications Manager 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7965G and 7945G 1-22 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager...
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... 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL-14641...
... 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL-14641...
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Contents 4 C H A P T E R 5 C H A P T E R OL-14641-01 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7965G and 7945G 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values 4-3 Overview of Options Configurable from a Phone 4-4 Network Configuration Menu 4-5 Device Configuration Menu 4-11 CallManager Configuration menu 4-11 SIP Configuration...
Contents 4 C H A P T E R 5 C H A P T E R OL-14641-01 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7965G and 7945G 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values 4-3 Overview of Options Configurable from a Phone 4-4 Network Configuration Menu 4-5 Device Configuration Menu 4-11 CallManager Configuration menu 4-11 SIP Configuration...
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... Configuring the Idle Display 6-7 Automatically Disabling the Cisco Unified IP Phone Screen 6-8 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 ...Phones Only) 7-10 Call Statistics Screen 7-11 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-3 Network Configuration 8-4 Network Statistics 8-8 Device Logs 8-11 Streaming Statistics 8-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
... Configuring the Idle Display 6-7 Automatically Disabling the Cisco Unified IP Phone Screen 6-8 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 ...Phones Only) 7-10 Call Statistics Screen 7-11 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-3 Network Configuration 8-4 Network Statistics 8-8 Device Logs 8-11 Streaming Statistics 8-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
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... the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice Quality of Calls 9-16 Using Voice Quality Metrics 9-17 Troubleshooting Tips 9-18 Where to Go for More Troubleshooting Information 9-18 Cleaning the Cisco Unified IP Phone 9-19 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
... the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice Quality of Calls 9-16 Using Voice Quality Metrics 9-17 Troubleshooting Tips 9-18 Where to Go for More Troubleshooting Information 9-18 Cleaning the Cisco Unified IP Phone 9-19 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
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... on the Phone A-1 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only) A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7965G and 7945G...
... on the Phone A-1 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only) A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7965G and 7945G...
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... properly set up the Cisco Unified IP Phone 7965G and 7945G on the network. Because of the complexity of the tasks required prior to installation. Preface Overview Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 provides the information you need to understand, install, configure, manage, and troubleshoot the phones in the Cisco Unified IP Phone 7965G and 7945G on a Voice-over-IP (VoIP) network.
... properly set up the Cisco Unified IP Phone 7965G and 7945G on the network. Because of the complexity of the tasks required prior to installation. Preface Overview Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 provides the information you need to understand, install, configure, manage, and troubleshoot the phones in the Cisco Unified IP Phone 7965G and 7945G on a Voice-over-IP (VoIP) network.
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...information about their Cisco Unified IP Phones. Appendix C, "Supporting International Users" Provides information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7965 Series Phone Guide • Cisco Unified IP Phone Features A-Z Cisco Unified IP Phone 7965G and 7945G Administration Guide for troubleshooting the Cisco Unified IP Phone. Preface Chapter 3, "Setting Up the Cisco Unified IP Phone" Describes how to...
...information about their Cisco Unified IP Phones. Appendix C, "Supporting International Users" Provides information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7965 Series Phone Guide • Cisco Unified IP Phone Features A-Z Cisco Unified IP Phone 7965G and 7945G Administration Guide for troubleshooting the Cisco Unified IP Phone. Preface Chapter 3, "Setting Up the Cisco Unified IP Phone" Describes how to...
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... Commands and keywords are in boldface. Preface • Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for which also...Cisco Unified Communications Manager 6.1 xiii By using this product immediately. Importers, exporters, distributors and users are unable to comply with U.S. and local country laws. If you agree to comply with applicable laws and regulations. Alternative keywords are optional. OL-14641-01 Cisco Unified IP Phone 7965G...
... Commands and keywords are in boldface. Preface • Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for which also...Cisco Unified Communications Manager 6.1 xiii By using this product immediately. Importers, exporters, distributors and users are unable to comply with U.S. and local country laws. If you agree to comply with applicable laws and regulations. Alternative keywords are optional. OL-14641-01 Cisco Unified IP Phone 7965G...
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... note. In this device. Warnings use quotation marks around the string or the string will include the quotation marks. Statement 1071 Cisco Unified IP Phone 7965G and 7945G Administration Guide for which you work on any equipment, be careful. Information you press the D key. Use the ...a screen display means hold down the Control key while you must enter is in brackets and separated by vertical bars. Arguments for Cisco Unified Communications Manager 6.1 xiv OL-14641-01 Notes contain helpful suggestions or references to locate its translation in a situation that could cause...
... note. In this device. Warnings use quotation marks around the string or the string will include the quotation marks. Statement 1071 Cisco Unified IP Phone 7965G and 7945G Administration Guide for which you work on any equipment, be careful. Information you press the D key. Use the ...a screen display means hold down the Control key while you must enter is in brackets and separated by vertical bars. Arguments for Cisco Unified Communications Manager 6.1 xiv OL-14641-01 Notes contain helpful suggestions or references to locate its translation in a situation that could cause...
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...-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified IP Phones, page 1-9 • Overview of Configuring and Installing Cisco Unified IP Phones, page 1-17 Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to network information and services, and customizeable features and services. 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7965G and 7945G are Supported on the Cisco Unified IP Phone 7965G and...
...-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified IP Phones, page 1-9 • Overview of Configuring and Installing Cisco Unified IP Phones, page 1-17 Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to network information and services, and customizeable features and services. 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7965G and 7945G are Supported on the Cisco Unified IP Phone 7965G and...
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... components of the Cisco Unified IP Phone 7965G. Understanding the Cisco Unified IP Phone 7965G and 7945G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7965G and 7945G Figure 1-1 shows the main components of the Cisco Unified IP Phone 7945G. Figure 1-1 Cisco Unified IP Phone 7965G 2 1 3 16 184913 4 5 6 7 8 9 15 14 13 12 11 10 Figure 1-2 Cisco Unified IP Phone 7945G 2 1 3 16 1 15 14 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager...
... components of the Cisco Unified IP Phone 7965G. Understanding the Cisco Unified IP Phone 7965G and 7945G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7965G and 7945G Figure 1-1 shows the main components of the Cisco Unified IP Phone 7945G. Figure 1-1 Cisco Unified IP Phone 7965G 2 1 3 16 184913 4 5 6 7 8 9 15 14 13 12 11 10 Figure 1-2 Cisco Unified IP Phone 7945G 2 1 3 16 1 15 14 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager...
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... Speaker button Controls the handset, headset, and speakerphone volume (off . Use it to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7965G and 7945G 1 Programmable buttons Depending on -hook). Toggles the speakerphone on or off. 11 Mute button Toggles the... and directories. 6 Help button Activates the Help menu. 7 Settings button Opens/closes the Settings menu. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for input 4 Messages button Green steady-Sleep mode Auto-dials your voice message service (varies by ...
... Speaker button Controls the handset, headset, and speakerphone volume (off . Use it to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7965G and 7945G 1 Programmable buttons Depending on -hook). Toggles the speakerphone on or off. 11 Mute button Toggles the... and directories. 6 Help button Activates the Help menu. 7 Settings button Opens/closes the Settings menu. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for input 4 Messages button Green steady-Sleep mode Auto-dials your voice message service (varies by ...
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... discover certain startup information, such as the Cisco Unified IP Phone to scroll horizontally in the network. Using CDP, a device can advertise its IP address. Table 1-1 Supported Networking Protocols on the screen. The Cisco Unified IP Phone uses CDP to select an item that the Cisco Unified IP Phone 7965G and 7945G supports. Chapter 1 An Overview of the Cisco Unified IP Phone 13 4-way navigation pad and Select...
... discover certain startup information, such as the Cisco Unified IP Phone to scroll horizontally in the network. Using CDP, a device can advertise its IP address. Table 1-1 Supported Networking Protocols on the screen. The Cisco Unified IP Phone uses CDP to select an item that the Cisco Unified IP Phone 7965G and 7945G supports. Chapter 1 An Overview of the Cisco Unified IP Phone 13 4-way navigation pad and Select...
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... third-party devices. When 802.1X authentication is connected. If you use HTTP for the XML services and for 802.1X authentication. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for additional information. Chapter 1 An Overview of transferring information and moving documents across the network. Table 1-1 Supported Networking Protocols on the...
... third-party devices. When 802.1X authentication is connected. If you use HTTP for the XML services and for 802.1X authentication. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for additional information. Chapter 1 An Overview of transferring information and moving documents across the network. Table 1-1 Supported Networking Protocols on the...
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...between two endpoints. Like other VoIP protocols, SIP is a Cisco proprietary protocol used to copy firmware or other files from other phones and gateways. RTCP works with Real-Time Transport Protocol (RTP) to Cisco Systems. Cisco Unified IP Phones use SCCP for call control servers... Skinny Client Control Protocol (SCCP) Session Description Protocol (SDP) Purpose Usage Notes LLDP-MED is the portion of devices. Cisco Unified IP Phone 7965G and 7945G Administration Guide for voice products. SDP is an extension of signaling and session management within a packet telephony network. ...
...between two endpoints. Like other VoIP protocols, SIP is a Cisco proprietary protocol used to copy firmware or other files from other phones and gateways. RTCP works with Real-Time Transport Protocol (RTP) to Cisco Systems. Cisco Unified IP Phones use SCCP for call control servers... Skinny Client Control Protocol (SCCP) Session Description Protocol (SDP) Purpose Usage Notes LLDP-MED is the portion of devices. Cisco Unified IP Phone 7965G and 7945G Administration Guide for voice products. SDP is an extension of signaling and session management within a packet telephony network. ...
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.... Transport Layer Security (TLS) TLS is implemented, Cisco Unified IP Phones use TCP to connect to Cisco Unified Communications Manager and to transfer files over the network. Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Phone 7965G and 7945G? Cisco Unified IP Phones use the TLS protocol when securely registering with Cisco Unified Communications Manager. When security is a standard protocol for...
.... Transport Layer Security (TLS) TLS is implemented, Cisco Unified IP Phones use TCP to connect to Cisco Unified Communications Manager and to transfer files over the network. Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Phone 7965G and 7945G? Cisco Unified IP Phones use the TLS protocol when securely registering with Cisco Unified Communications Manager. When security is a standard protocol for...
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... access information such as DHCP, TFTP, and IP settings on the Cisco Unified IP Phone." Cisco Unified IP Phone 7965G and 7945G Administration Guide for additional information. For instructions on configuring the network settings on the Cisco Unified IP Phones, see the "Configuring Corporate Directories" section on page 5-14 and the "Setting Up Services" section on the Cisco Unified IP Phone 7965G and 7945G? What Features are Supported on...
... access information such as DHCP, TFTP, and IP settings on the Cisco Unified IP Phone." Cisco Unified IP Phone 7965G and 7945G Administration Guide for additional information. For instructions on configuring the network settings on the Cisco Unified IP Phones, see the "Configuring Corporate Directories" section on page 5-14 and the "Setting Up Services" section on the Cisco Unified IP Phone 7965G and 7945G? What Features are Supported on...