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... Configuration 3-2 Safety 3-3 Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Components 3-5 Network and Access Ports 3-5 Handset 3-6 Speakerphone 3-6 Headset 3-6 Audio Quality Subjective to the User 3-7 Connecting a Headset 3-7 Disabling a Headset 3-8 Using External Devices with Your Cisco Unified IP Phone 3-8 Installing the Cisco Unified IP Phone 3-9 Attaching the Cisco Unified IP Phone Expansion Module 7914 3-12 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE...
... Configuration 3-2 Safety 3-3 Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Components 3-5 Network and Access Ports 3-5 Handset 3-6 Speakerphone 3-6 Headset 3-6 Audio Quality Subjective to the User 3-7 Connecting a Headset 3-7 Disabling a Headset 3-8 Using External Devices with Your Cisco Unified IP Phone 3-8 Installing the Cisco Unified IP Phone 3-9 Attaching the Cisco Unified IP Phone Expansion Module 7914 3-12 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE...
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... 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified CallManager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-4 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-5 Verifying Cisco Unified CallManager Settings 9-5 Cisco Unified CallManager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Registering the Phone with Cisco Unified CallManager 9-8 Cisco Unified IP Phone 7961G/7961G-GE and 7941G...
... 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified CallManager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-4 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-5 Verifying Cisco Unified CallManager Settings 9-5 Cisco Unified CallManager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Registering the Phone with Cisco Unified CallManager 9-8 Cisco Unified IP Phone 7961G/7961G-GE and 7941G...
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...8226; Cisco Marketplace provides a variety of "What's New in Cisco Documentation" at this URL: http://www.ciscopress.com • Internet Protocol Journal is organized by Cisco Systems for Cisco products. Join a discussion at this URL: http://www.cisco.com/go to the documentation for Cisco Unified ...at this online publication is a quarterly journal published by product category to direct you quickly to Cisco Press at this URL: http://www.cisco.com/en/US/learning/index.html Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for your products.
...8226; Cisco Marketplace provides a variety of "What's New in Cisco Documentation" at this URL: http://www.ciscopress.com • Internet Protocol Journal is organized by Cisco Systems for Cisco products. Join a discussion at this URL: http://www.cisco.com/go to the documentation for Cisco Unified ...at this online publication is a quarterly journal published by product category to direct you quickly to Cisco Press at this URL: http://www.cisco.com/en/US/learning/index.html Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for your products.
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... of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE 2 Phone screen 3 Footstand button 4 Messages button Shows phone features. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager 1-4 OL-11528-01 Use it to control phone screen contrast and...by service). 5 Directories button Opens/closes the Directories menu. Use it to access call or new voice message. Chapter 1 An Overview of the phone base. When the headset is on, the button is lit. 13 Navigation button Allows you to dial...
... of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE 2 Phone screen 3 Footstand button 4 Messages button Shows phone features. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager 1-4 OL-11528-01 Use it to control phone screen contrast and...by service). 5 Directories button Opens/closes the Directories menu. Use it to access call or new voice message. Chapter 1 An Overview of the phone base. When the headset is on, the button is lit. 13 Navigation button Allows you to dial...
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... Security Configuration menu on the phone. See the "Configuring Security on the Cisco Unified IP Phone" section on page 3-19 for more information about the CTL, refer to "Configuring the Cisco CTL Client" chapter in Cisco Unified CallManager Administration that no tampering has occurred to signaling packets during transmission. 1-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE...
... Security Configuration menu on the phone. See the "Configuring Security on the Cisco Unified IP Phone" section on page 3-19 for more information about the CTL, refer to "Configuring the Cisco CTL Client" chapter in Cisco Unified CallManager Administration that no tampering has occurred to signaling packets during transmission. 1-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE...
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... 2-12. Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones Overview of procedures for adding Cisco Unified IP Phones to your network: • Configuring Cisco Unified IP Phones in Cisco Unified CallManager, page 1-21 • Installing Cisco Unified IP Phones, page 1-26 Configuring Cisco Unified IP Phones in Cisco Unified CallManager System Guide. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide...
... 2-12. Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones Overview of procedures for adding Cisco Unified IP Phones to your network: • Configuring Cisco Unified IP Phones in Cisco Unified CallManager, page 1-21 • Installing Cisco Unified IP Phones, page 1-26 Configuring Cisco Unified IP Phones in Cisco Unified CallManager System Guide. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide...
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..., "Cisco Unified IP Phone Configuration" chapter, "Adding a Cisco Unified IP Phone Service to a Phone Button" section. 9. See the "Setting Up Services" section on page 5-19. • PIN (for use with Extension Mobility and Personal Directory) Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for User Options web pages) Adds user information to Cisco Unified CallManager Administration Guide, "Adding a New...
..., "Cisco Unified IP Phone Configuration" chapter, "Adding a Cisco Unified IP Phone Service to a Phone Button" section. 9. See the "Setting Up Services" section on page 5-19. • PIN (for use with Extension Mobility and Personal Directory) Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for User Options web pages) Adds user information to Cisco Unified CallManager Administration Guide, "Adding a New...
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... the phone is new, upgrade the phone to the Readme file for Cisco Unified CallManager OL-11528-01 as those in Cisco Unified CallManager (continued) Task 10. Installing Cisco Unified IP Phones After you need to Cisco Unified Call- The Cisco Unified IP Phone Installation Guide that ships in the box with a user, changing the button table, or directory number. 1-26 Cisco Unified IP Phone 7961G/7961G...
... the phone is new, upgrade the phone to the Readme file for Cisco Unified CallManager OL-11528-01 as those in Cisco Unified CallManager (continued) Task 10. Installing Cisco Unified IP Phones After you need to Cisco Unified Call- The Cisco Unified IP Phone Installation Guide that ships in the box with a user, changing the button table, or directory number. 1-26 Cisco Unified IP Phone 7961G/7961G...
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... CallManager database. updates information in the Cisco Unified IP Phone and in automatic assignment of multiple phones Adding Phones with TAPS Using the Cisco Yes Unified CallManager Administration Using BAT Yes Notes Results in Cisco Unified CallManager Administration Requires phones to be added individually Allows for adding phones to your IP telephony network. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration...
... CallManager database. updates information in the Cisco Unified IP Phone and in automatic assignment of multiple phones Adding Phones with TAPS Using the Cisco Yes Unified CallManager Administration Using BAT Yes Notes Results in Cisco Unified CallManager Administration Requires phones to be added individually Allows for adding phones to your IP telephony network. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration...
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... to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified CallManager Database After you have collected MAC addresses, in Cisco Unified CallManager Administration, choose Device > Phone and click Add New to Cisco Unified CallManager Bulk ... Phones with BAT, page 2-16 Adding Phones with Cisco Unified CallManager Administration, page 2-15 2-16 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for a Cisco Unified IP Phone" section on multiple phones. For information about Cisco Unified CallManager, refer to Cisco Unified...
... to Install the Cisco Unified IP Phone on Your Network Adding Phones to the Cisco Unified CallManager Database After you have collected MAC addresses, in Cisco Unified CallManager Administration, choose Device > Phone and click Add New to Cisco Unified CallManager Bulk ... Phones with BAT, page 2-16 Adding Phones with Cisco Unified CallManager Administration, page 2-15 2-16 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for a Cisco Unified IP Phone" section on multiple phones. For information about Cisco Unified CallManager, refer to Cisco Unified...
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...-01 2-17 Chapter 2 Preparing to Install the Cisco Unified IP Phone on the Phone Configuration page in an SCCP and SIP Environment, page 2-19 Converting a New Phone from SCCP to SIP A new, unused phone is using one of these actions: • To auto-register the phone, set for SCCP by default. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide...
...-01 2-17 Chapter 2 Preparing to Install the Cisco Unified IP Phone on the Phone Configuration page in an SCCP and SIP Environment, page 2-19 Converting a New Phone from SCCP to SIP A new, unused phone is using one of these actions: • To auto-register the phone, set for SCCP by default. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide...
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... table. 1. Set the DHCP Enabled option to the Subnet Mask option, press the Edit softkey, and then enter a new subnet mask. 4. Scroll to No. 3. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager 4-8 OL-11528-01 Set the DHCP Enabled option to the Domain Name option, press the Edit...
... table. 1. Set the DHCP Enabled option to the Subnet Mask option, press the Edit softkey, and then enter a new subnet mask. 4. Scroll to No. 3. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager 4-8 OL-11528-01 Set the DHCP Enabled option to the Domain Name option, press the Edit...
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...the TFTP Server 1 option. For information about unlocking the CTL file, see the "Security Configuration Menu" section on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option TFTP Server 1 Description To Change Primary Trivial File ...you set the Alternate TFTP option to the TFTP Server 1 option, press the Edit softkey, and then enter a new TFTP server IP address. 4. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for the TFTP Server 1 option. 1. In this server, you must unlock...
...the TFTP Server 1 option. For information about unlocking the CTL file, see the "Security Configuration Menu" section on the Cisco Unified IP Phone Network Configuration Menu Table 4-2 Network Configuration Menu Options (continued) Option TFTP Server 1 Description To Change Primary Trivial File ...you set the Alternate TFTP option to the TFTP Server 1 option, press the Edit softkey, and then enter a new TFTP server IP address. 4. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for the TFTP Server 1 option. 1. In this server, you must unlock...
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...press the Save softkey. Press the Save softkey. 4-10 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for the TFTP Server 1 option. 4. the phone uses if the primary TFTP 2. Unlock network configuration options.... For information about unlocking the CTL file, see to the appropriate Default Router Default Router 4 Default Router 5 option, press the Edit softkey, and then enter a new router IP...
...press the Save softkey. Press the Save softkey. 4-10 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for the TFTP Server 1 option. 4. the phone uses if the primary TFTP 2. Unlock network configuration options.... For information about unlocking the CTL file, see to the appropriate Default Router Default Router 4 Default Router 5 option, press the Edit softkey, and then enter a new router IP...
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... being used by the phone. 1. The phone obtains its Operational VLAN ID via Cisco Discovery Protocol (CDP) from the switch, ignored otherwise. 1. Unlock network configuration options. 2. Scroll to No. 3. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager OL-11528... Server option, press the Edit softkey, and then enter a new DNS server IP address. 4. Auxiliary VLAN in which the phone is a member. VLAN ID option, press the Edit softkey, and then enter a new Admin VLAN setting. 3. Press the Validate softkey and then press...
... being used by the phone. 1. The phone obtains its Operational VLAN ID via Cisco Discovery Protocol (CDP) from the switch, ignored otherwise. 1. Unlock network configuration options. 2. Scroll to No. 3. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager OL-11528... Server option, press the Edit softkey, and then enter a new DNS server IP address. 4. Auxiliary VLAN in which the phone is a member. VLAN ID option, press the Edit softkey, and then enter a new Admin VLAN setting. 3. Press the Validate softkey and then press...
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...phone, or configure both to the same setting. Press the Validate softkey and then press the Save softkey. 4-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco... Unified CallManager OL-11528-01 Network Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone... softkey. 4. labeled 10/100/100 PC on the 7961G-GE and 7941G-GE). Scroll to interoperate with third-... duplex If the phone is set before using this table). 3. Scroll to the ...
...phone, or configure both to the same setting. Press the Validate softkey and then press the Save softkey. 4-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco... Unified CallManager OL-11528-01 Network Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone... softkey. 4. labeled 10/100/100 PC on the 7961G-GE and 7941G-GE). Scroll to interoperate with third-... duplex If the phone is set before using this table). 3. Scroll to the ...
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... Cisco Unified CallManager New and Changed Information Guide, Release 5.1(1), "Cisco Unified CallManager System Guide" section, "Cisco Unified IP Phones" chapter. Call forward Allows you to specify information that is ringing on a phone when a call to the CFA initiator. For more information, refer to : • Cisco Unified CallManager Administration Guide, "Cisco Unified IP Phone Configuration" chapter. • Cisco Unified CallManager System Guide, "Cisco Unified IP Phones...
... Cisco Unified CallManager New and Changed Information Guide, Release 5.1(1), "Cisco Unified CallManager System Guide" section, "Cisco Unified IP Phones" chapter. Call forward Allows you to specify information that is ringing on a phone when a call to the CFA initiator. For more information, refer to : • Cisco Unified CallManager Administration Guide, "Cisco Unified IP Phone Configuration" chapter. • Cisco Unified CallManager System Guide, "Cisco Unified IP Phones...
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... to the voice messaging system of the Cisco Unified CallManager New and Changed Information Guide, "Immediate Divert" chapter. For more information, refer to Cisco Unified CallManager Administration Guide, "Meet-Me Number/Pattern Configuration" chapter. 5-10 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for the Cisco Unified IP Phone (continued) Feature Immediate Divert-Enhanced Join Malicious...
... to the voice messaging system of the Cisco Unified CallManager New and Changed Information Guide, "Immediate Divert" chapter. For more information, refer to Cisco Unified CallManager Administration Guide, "Meet-Me Number/Pattern Configuration" chapter. 5-10 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for the Cisco Unified IP Phone (continued) Feature Immediate Divert-Enhanced Join Malicious...
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...urgent or critical calls. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for the Cisco Unified IP Phone (continued) Feature Description Configuration Reference Message waiting Indicator A light on Hold" chapter. • Cisco Unified CallManager Features and ...the Cisco Unified IP Phone Table 5-1 Telephony Features for Cisco Unified CallManager OL-11528-01 5-11 For more information refer to Cisco Unified CallManager Features and Services Guide, "Multilevel Precedence and Preemption" chapter. Onhook call transfer. For more new ...
...urgent or critical calls. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for the Cisco Unified IP Phone (continued) Feature Description Configuration Reference Message waiting Indicator A light on Hold" chapter. • Cisco Unified CallManager Features and ...the Cisco Unified IP Phone Table 5-1 Telephony Features for Cisco Unified CallManager OL-11528-01 5-11 For more information refer to Cisco Unified CallManager Features and Services Guide, "Multilevel Precedence and Preemption" chapter. Onhook call transfer. For more new ...
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..., and so on, using softkeys on the phone (refer to Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for 5-18 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for ...IP Phone 7961G/7961G-GE and 7941G/7941G-GE gives users access to a phone, use the Softkey Template field in the Cisco Unified CallManager Administration Phone Configuration page. Configuring Softkey Templates Using Cisco Unified CallManager Administration, you can have one or more information. An application that supports softkeys can manage softkeys associated with it a new...
..., and so on, using softkeys on the phone (refer to Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for 5-18 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for ...IP Phone 7961G/7961G-GE and 7941G/7941G-GE gives users access to a phone, use the Softkey Template field in the Cisco Unified CallManager Administration Phone Configuration page. Configuring Softkey Templates Using Cisco Unified CallManager Administration, you can have one or more information. An application that supports softkeys can manage softkeys associated with it a new...