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... or radio. • Plug the equipment into an outlet that is on circuits controlled by Cisco Systems, Inc. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE.... IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. could void the...
... or radio. • Plug the equipment into an outlet that is on circuits controlled by Cisco Systems, Inc. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE.... IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. could void the...
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... a Cisco Unified IP Phone 2-20 3 C H A P T E R Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-2 Network Requirements 3-2 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Components 3-3 Network and Access Ports 3-4 Handset 3-4 Speakerphone 3-5 Headset 3-5 Audio Quality Subjective to the User 3-6 Connecting a Headset 3-6 Disabling a Headset 3-6 Using External Devices with Your Cisco Unified IP Phone 3-7 Installing the Cisco Unified IP Phone 3-8 Attaching the Cisco Unified IP Phone...
... a Cisco Unified IP Phone 2-20 3 C H A P T E R Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-2 Network Requirements 3-2 Cisco Unified Communications Manager Configuration 3-2 Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Components 3-3 Network and Access Ports 3-4 Handset 3-4 Speakerphone 3-5 Headset 3-5 Audio Quality Subjective to the User 3-6 Connecting a Headset 3-6 Disabling a Headset 3-6 Using External Devices with Your Cisco Unified IP Phone 3-7 Installing the Cisco Unified IP Phone 3-8 Attaching the Cisco Unified IP Phone...
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...the Phone to the Wall 3-14 Verifying the Phone Startup Process 3-16 Configuring Startup Network Settings 3-18 Configuring Security on the Cisco Unified IP Phone 3-18 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values 4-4 Overview of Options Configurable from a Phone 4-5... Menu 4-39 Security Configuration Menu 4-44 CTL File Screen 4-45 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 viii OL-11953-01
...the Phone to the Wall 3-14 Verifying the Phone Startup Process 3-16 Configuring Startup Network Settings 3-18 Configuring Security on the Cisco Unified IP Phone 3-18 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values 4-4 Overview of Options Configurable from a Phone 4-5... Menu 4-39 Security Configuration Menu 4-44 CTL File Screen 4-45 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 viii OL-11953-01
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... Cisco Unified IP Phone 5-2 Configuring Corporate and Personal Directories 5-26 Configuring Corporate Directories 5-26 Configuring Personal Directory 5-27 Modifying Phone Button Templates 5-27 Configuring Softkey Templates 5-28 Setting Up Services 5-29 Adding Users to Cisco Unified... Custom Phone Ring 6-4 Creating Custom Background Images 6-5 List.xml File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-8 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications...
... Cisco Unified IP Phone 5-2 Configuring Corporate and Personal Directories 5-26 Configuring Corporate Directories 5-26 Configuring Personal Directory 5-27 Modifying Phone Button Templates 5-27 Configuring Softkey Templates 5-28 Setting Up Services 5-29 Adding Users to Cisco Unified... Custom Phone Ring 6-4 Creating Custom Background Images 6-5 List.xml File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-8 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications...
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... and Maintenance 9-1 Resolving Startup Problems 9-2 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-4 Verifying IP Addressing and Routing 9-5 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 x OL-11953-01
... and Maintenance 9-1 Resolving Startup Problems 9-2 Symptom: The Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-4 Verifying IP Addressing and Routing 9-5 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 x OL-11953-01
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... the Cisco Unified IP Phone 9-18 Performing a Basic Reset 9-19 Performing a Factory Reset 9-20 Using the Quality Report Tool 9-21 Monitoring the Voice Quality of Calls 9-21 Using Voice Quality Metrics 9-22 Troubleshooting Tips 9-24 Where to Go for More Troubleshooting Information 9-25 Cleaning the Cisco Unified IP Phone 9-25 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified...
... the Cisco Unified IP Phone 9-18 Performing a Basic Reset 9-19 Performing a Factory Reset 9-20 Using the Quality Report Tool 9-21 Monitoring the Voice Quality of Calls 9-21 Using Voice Quality Metrics 9-22 Troubleshooting Tips 9-24 Where to Go for More Troubleshooting Information 9-25 Cleaning the Cisco Unified IP Phone 9-25 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified...
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... guide to learn the steps required to properly set up the Cisco Unified IP Phone on a Voice-over-IP (VoIP) network. Audience Network engineers, system administrators, or telecom engineers should review this manual require familiarity with Cisco Unified Communications Manager. Preface Overview Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified Communications Manager 6.0 provides the information you need...
... guide to learn the steps required to properly set up the Cisco Unified IP Phone on a Voice-over-IP (VoIP) network. Audience Network engineers, system administrators, or telecom engineers should review this manual require familiarity with Cisco Unified Communications Manager. Preface Overview Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified Communications Manager 6.0 provides the information you need...
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... remotely monitor the operation of a phone and to assist with troubleshooting Chapter 9, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone Appendix A, "Providing Information to Users Via a Website" Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 xiv...
... remotely monitor the operation of a phone and to assist with troubleshooting Chapter 9, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone Appendix A, "Providing Information to Users Via a Website" Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 xiv...
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... Cisco for Cisco Unified IP Phone Unified IP Phone using the SCCP or SIP protocol 7961G/7961G-GE and 7941G/7941G-GE" Appendix C, "Supporting International Users" Provides information about setting up phones in non-English environments Appendix D, "Technical Specifications" Provides technical specifications of the Cisco Unified IP Phone Related Documentation For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified IP Phone 7961G, 7961G-GE...
... Cisco for Cisco Unified IP Phone Unified IP Phone using the SCCP or SIP protocol 7961G/7961G-GE and 7941G/7941G-GE" Appendix C, "Supporting International Users" Provides information about setting up phones in non-English environments Appendix D, "Technical Specifications" Provides technical specifications of the Cisco Unified IP Phone Related Documentation For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified IP Phone 7961G, 7961G-GE...
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Elements in square brackets are in equipment damage or loss of data. A nonquoted set of U.S. The symbol ^ represents the key labeled Control-for which you supply values are in boldface. Nonprinting characters, such as ...braces and separated by vertical bars. Terminal sessions and information the system displays are grouped in brackets and separated by vertical bars. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for which you supply values are in boldface screen font. Preface Document Conventions A summary of characters. Alternative keywords are in ...
Elements in square brackets are in equipment damage or loss of data. A nonquoted set of U.S. The symbol ^ represents the key labeled Control-for which you supply values are in boldface. Nonprinting characters, such as ...braces and separated by vertical bars. Terminal sessions and information the system displays are grouped in brackets and separated by vertical bars. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for which you supply values are in boldface screen font. Preface Document Conventions A summary of characters. Alternative keywords are in ...
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... button Activates the Help menu. 7 Settings button 8 Services button Opens/closes the Settings menu. Auto-dials your voice message service (varies by service). 5 Directories button Opens/closes the Directories menu. Allows you to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button...
... button Activates the Help menu. 7 Settings button 8 Services button Opens/closes the Settings menu. Auto-dials your voice message service (varies by service). 5 Directories button Opens/closes the Directories menu. Allows you to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button...
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...Cisco Unified IP Phone uses CDP to Cisco Unified Communications Manager System Guide. If disabled, you must manually configure the IP address, subnet mask, gateway, and a TFTP server on all Cisco-manufactured equipment. For additional supported DCHP configurations, refer to communicate information such as the Cisco Unified IP Phone to peer hierarchy of devices. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco...the network configuration settings on the Cisco Unified IP Phone Networking Protocol Bootstrap Protocol (BootP) Cisco Discovery Protocol (CDP) Cisco Peer to ...
...Cisco Unified IP Phone uses CDP to Cisco Unified Communications Manager System Guide. If disabled, you must manually configure the IP address, subnet mask, gateway, and a TFTP server on all Cisco-manufactured equipment. For additional supported DCHP configurations, refer to communicate information such as the Cisco Unified IP Phone to peer hierarchy of devices. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco...the network configuration settings on the Cisco Unified IP Phone Networking Protocol Bootstrap Protocol (BootP) Cisco Discovery Protocol (CDP) Cisco Peer to ...
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... endpoints. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for call control servers and endpoint clients such as IP Phones. Chapter ...VoIP protocols, SIP is an ASCII-based application-layer within a packet telephony network. What Networking Protocols are supported by all endpoints in the conference. SIP signaling and session management is Force (IETF) standard for designed to Cisco Systems. Cisco Unified IP Phones use SCCP for Cisco...Cisco Unified Communications Manager or Media Gateway in operation. SCCP includes a messaging set that can enable it on a per phone...
... endpoints. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for call control servers and endpoint clients such as IP Phones. Chapter ...VoIP protocols, SIP is an ASCII-based application-layer within a packet telephony network. What Networking Protocols are supported by all endpoints in the conference. SIP signaling and session management is Force (IETF) standard for designed to Cisco Systems. Cisco Unified IP Phones use SCCP for Cisco...Cisco Unified Communications Manager or Media Gateway in operation. SCCP includes a messaging set that can enable it on a per phone...
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... the network settings on the Cisco Unified IP Phones, see the "Telephony Features Available for co-worker contact information directly from their IP phones. You can also use XML to search for the Cisco Unified IP Phone" section on page 5-2. What Features are Supported on the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE? For example, you can integrate the Cisco Unified IP Phones with other...
... the network settings on the Cisco Unified IP Phones, see the "Telephony Features Available for co-worker contact information directly from their IP phones. You can also use XML to search for the Cisco Unified IP Phone" section on page 5-2. What Features are Supported on the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE? For example, you can integrate the Cisco Unified IP Phones with other...
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.../products/sw/voicesw/ps556/tsd_products_support_ series_home.html Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for more information about configuring such services, see the "Configuring Corporate Directories" section on page 5-26 and the "Setting Up Services" section on page 5-2 and the Cisco Unified Communications Manager documentation for the Cisco Unified IP Phone from it directly. See the "Telephony Features...
.../products/sw/voicesw/ps556/tsd_products_support_ series_home.html Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for more information about configuring such services, see the "Configuring Corporate Directories" section on page 5-26 and the "Setting Up Services" section on page 5-2 and the Cisco Unified Communications Manager documentation for the Cisco Unified IP Phone from it directly. See the "Telephony Features...
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... this site, you are Supported on the phone itself. Make sure to Users Via a Website." 1-12 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the Cisco Unified IP Phone, page 5-2 Configuring Network Parameters Using the Cisco Unified IP Phone You can configure parameters such as DHCP, TFTP, and IP settings on the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE? For a summary of some of the...
... this site, you are Supported on the phone itself. Make sure to Users Via a Website." 1-12 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the Cisco Unified IP Phone, page 5-2 Configuring Network Parameters Using the Cisco Unified IP Phone You can configure parameters such as DHCP, TFTP, and IP settings on the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE? For a summary of some of the...
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The Cisco Unified IP Phones 7961G/7961G-GE and 7941G/7941G-GE (SIP) use the Phone security profile, which defines whether the device is nonsecure, authenticated, or encrypted. Table 1-2 Cisco Unified IP Phone Security Topics Topic Reference Detailed explanation of security, including set up, configuration, and troubleshooting information for Cisco Unified Communications Manager and Cisco Unified IP Phones Refer to the Cisco Unified Communications Manager Security Guide. Chapter...
The Cisco Unified IP Phones 7961G/7961G-GE and 7941G/7941G-GE (SIP) use the Phone security profile, which defines whether the device is nonsecure, authenticated, or encrypted. Table 1-2 Cisco Unified IP Phone Security Topics Topic Reference Detailed explanation of security, including set up, configuration, and troubleshooting information for Cisco Unified Communications Manager and Cisco Unified IP Phones Refer to the Cisco Unified Communications Manager Security Guide. Chapter...
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... Encrypted and Authenticated Phone Calls" section on page 8-4 1-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01 Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-2 Cisco Unified IP Phone Security Topics (continued... Device Configuration menu on page 4-37 the phone Items on the Security Configuration menu that you See the "Security Configuration Menu" section on access from the Settings menu on the phone page 4-44 Unlocking the CTL file See ...
... Encrypted and Authenticated Phone Calls" section on page 8-4 1-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01 Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-2 Cisco Unified IP Phone Security Topics (continued... Device Configuration menu on page 4-37 the phone Items on the Security Configuration menu that you See the "Security Configuration Menu" section on access from the Settings menu on the phone page 4-44 Unlocking the CTL file See ...
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..., see the "Security Configuration Menu" section on a phone, choose Settings > Security Configuration and choose Settings > Device Configuration > Security Configuration. Chapter 1 An Overview of the security features that the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE support. For more information about these sections: • "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on page 1-23 • "Security Configuration...
..., see the "Security Configuration Menu" section on a phone, choose Settings > Security Configuration and choose Settings > Device Configuration > Security Configuration. Chapter 1 An Overview of the security features that the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE support. For more information about these sections: • "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on page 1-23 • "Security Configuration...
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... on page 4-15. 802.1X Authentication The Cisco Unified IP Phone can view current settings for more information, see the "Device Configuration Menu" section on Cisco Unified IP Phones, page 1-23 1-18 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for a phone. For more information. 1. Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-3 Overview of Security Features (continued...
... on page 4-15. 802.1X Authentication The Cisco Unified IP Phone can view current settings for more information, see the "Device Configuration Menu" section on Cisco Unified IP Phones, page 1-23 1-18 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for a phone. For more information. 1. Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-3 Overview of Security Features (continued...