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... Cisco Unified IP Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Subscribe to Services and Configure Phone Features A-4 How Users Access a Voice Messaging System A-5 How Users Configure Personal Directory Entries A-5 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-6 Feature Support by Protocol for Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco...
... Cisco Unified IP Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Subscribe to Services and Configure Phone Features A-4 How Users Access a Voice Messaging System A-5 How Users Configure Personal Directory Entries A-5 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-6 Feature Support by Protocol for Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco...
Administration Guide
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..., configuring directories, configuring phone button and softkey templates, setting up services, and adding users to Cisco Unified Communications Manager Chapter 6, "Customizing the Cisco Unified IP Phone" Explains how to customize phone ring sounds, background images, and the phone idle display at your site Chapter 7, "Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone" Explains how to view model information, status messages...
..., configuring directories, configuring phone button and softkey templates, setting up services, and adding users to Cisco Unified Communications Manager Chapter 6, "Customizing the Cisco Unified IP Phone" Explains how to customize phone ring sounds, background images, and the phone idle display at your site Chapter 7, "Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone" Explains how to view model information, status messages...
Administration Guide
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.... Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for example, a Privacy button) The buttons illuminate to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button Depending on -hook). Opens/closes the Services menu. 9 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on configuration, programmable buttons provide...
.... Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for example, a Privacy button) The buttons illuminate to adjust the angle of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button Depending on -hook). Opens/closes the Services menu. 9 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the ringer volume (on configuration, programmable buttons provide...
Administration Guide
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... and features associated with its default settings to the Cisco Unified Communications Manager database. Button Help in Cisco Unified Communications Manager (continued) Task Purpose For More Information 3. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Configuring the Cisco Unified IP Phone 7961G/7961G-GE/7941G/7941G-GE in the Phone Configuration window. • Button template • Product Specific Configuration • Softkey template (if customized) 4. Refer to "?" Refer to...
... and features associated with its default settings to the Cisco Unified Communications Manager database. Button Help in Cisco Unified Communications Manager (continued) Task Purpose For More Information 3. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Configuring the Cisco Unified IP Phone 7961G/7961G-GE/7941G/7941G-GE in the Phone Configuration window. • Button template • Product Specific Configuration • Softkey template (if customized) 4. Refer to "?" Refer to...
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... of the page. You can configure speed dial buttons and program buttons to take effect. Click OK. Click Reset Phone for Cisco Unified Communications Manager 6.0 OL-11953-01 Related Topic • Configuring Softkey Templates, page 5-28 3-12 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the changes to access phone services on page A-4 for the Cisco Unified IP Phone Expansion Module 7914. Select...
... of the page. You can configure speed dial buttons and program buttons to take effect. Click OK. Click Reset Phone for Cisco Unified Communications Manager 6.0 OL-11953-01 Related Topic • Configuring Softkey Templates, page 5-28 3-12 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the changes to access phone services on page A-4 for the Cisco Unified IP Phone Expansion Module 7914. Select...
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... flash red in your network.) - Normally, this message appears, the phone starts up again and repeats step 1 through step 4 above. - Configuring IP - If the phone performs this procedure, the following buttons light to complete. 3. The LCD screen displays the Cisco Systems, Inc., logo screen. 5. Registering 6. Softkeys Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the network and completing CDP and...
... flash red in your network.) - Normally, this message appears, the phone starts up again and repeats step 1 through step 4 above. - Configuring IP - If the phone performs this procedure, the following buttons light to complete. 3. The LCD screen displays the Cisco Systems, Inc., logo screen. 5. Registering 6. Softkeys Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the network and completing CDP and...
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... 5-28. • Refer to Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. 5-16 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the Cisco Unified IP Phone (continued) Feature Immediate Divert-Enhanced Intercom Join (SCCP phones only) Description Configuration Reference Allows users to transfer incoming calls directly to their voice messaging system or to the voice messaging system of the original called...
... 5-28. • Refer to Cisco Unified Communications Manager System Guide, "Cisco Unified IP Phones" chapter. 5-16 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the Cisco Unified IP Phone (continued) Feature Immediate Divert-Enhanced Intercom Join (SCCP phones only) Description Configuration Reference Allows users to transfer incoming calls directly to their voice messaging system or to the voice messaging system of the original called...
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... an informational message indicating the name of the configuration file for Cisco Unified Communications Manager 6.0 OL-11953-01 7-13 Select Status > Network Statistics. Table 7-3 Network Statistics Message Information Item Rx Frames Tx Frames Rx Broadcasts Description Number of packets received by the phone Number of packets sent by the phone Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the...
... an informational message indicating the name of the configuration file for Cisco Unified Communications Manager 6.0 OL-11953-01 7-13 Select Status > Network Statistics. Table 7-3 Network Statistics Message Information Item Rx Frames Tx Frames Rx Broadcasts Description Number of packets received by the phone Number of packets sent by the phone Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the...
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... If the network is currently running. Check the IP address configured in Option 150. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for more information. Verifying TFTP Server Settings You can access status messages that the network is down between the phone and the TFTP server or Cisco Unified Communications Manager, the phone cannot start up properly. If you can...
... If the network is currently running. Check the IP address configured in Option 150. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for more information. Verifying TFTP Server Settings You can access status messages that the network is down between the phone and the TFTP server or Cisco Unified Communications Manager, the phone cannot start up properly. If you can...
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You can check whether a Cisco Unified IP Phone received a command from Cisco Unified Communications Manager Administration. See the "Network Configuration Menu" section on page 4-7 for Cisco Unified Communications Manager 6.0 OL-11953-01 9-11 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for instructions. Assign a TFTP server. See the "Resetting or Restoring the Cisco Unified IP Phone" section on page 4-7 for details. b. Disable DHCP. See...
You can check whether a Cisco Unified IP Phone received a command from Cisco Unified Communications Manager Administration. See the "Network Configuration Menu" section on page 4-7 for Cisco Unified Communications Manager 6.0 OL-11953-01 9-11 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for instructions. Assign a TFTP server. See the "Resetting or Restoring the Cisco Unified IP Phone" section on page 4-7 for details. b. Disable DHCP. See...
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... voice messaging system options), users must use Cisco Unified Communications Manager Administration to add the user to a standard Cisco Unified Communications Manager end user group: choose User Management > User Groups. To view the main help system. button on your network team or be able to contact you for assistance. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for...
... voice messaging system options), users must use Cisco Unified Communications Manager Administration to add the user to a standard Cisco Unified Communications Manager end user group: choose User Management > User Groups. To view the main help system. button on your network team or be able to contact you for assistance. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for...
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... IP Phone 7961G/7961G-GE and 7941G/7941G-GE for all users. • How the phone indicates that you have used Cisco Unified Communications Manager to the following: • User Options pages. Make sure to access their User Options pages. Make sure that you integrate with a variety of systems, you must have used Cisco Unified Communications Manager to configure the Messages button...
... IP Phone 7961G/7961G-GE and 7941G/7941G-GE for all users. • How the phone indicates that you have used Cisco Unified Communications Manager to the following: • User Options pages. Make sure to access their User Options pages. Make sure that you integrate with a variety of systems, you must have used Cisco Unified Communications Manager to configure the Messages button...
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... for Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Table B-1 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Feature Support by Protocol (continued) Features Calling Features Services Services URL button Shared Line Cisco Unified IP Phones 7961G, 7961G-GE, 7941G, 7941G-GE SCCP SIP Supported Supported Supported Supported Supported Supported Silent Monitoring Supported Speed Dialing Supported Time-of the Phone Guide "Customizing Your Phone on the Web-Configuring Features...
... for Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Table B-1 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Feature Support by Protocol (continued) Features Calling Features Services Services URL button Shared Line Cisco Unified IP Phones 7961G, 7961G-GE, 7941G, 7941G-GE SCCP SIP Supported Supported Supported Supported Supported Supported Silent Monitoring Supported Speed Dialing Supported Time-of the Phone Guide "Customizing Your Phone on the Web-Configuring Features...
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...2-6 F fast dial service 5-13 feature buttons directories 1-4 help 1-4 messages 1-4 services 1-4 settings 1-4 features configuring on phone, overview 1-12 configuring with Cisco Unified Communications Manager, overview 1-11 informing users...button, identifying 1-4 using to adjust phone height 3-13 forced authorization codes 5-14 G G.722 codec 4-35 G.729 1-1 G.729a 1-1 G.729ab 1-1 G.729b 1-1 GARP Enabled 4-37 group call pickup 5-14 H handset connecting 3-8 light strip 1-5 headset audio quality 3-6, 3-7 connecting 3-6 disabling 3-6 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco...
...2-6 F fast dial service 5-13 feature buttons directories 1-4 help 1-4 messages 1-4 services 1-4 settings 1-4 features configuring on phone, overview 1-12 configuring with Cisco Unified Communications Manager, overview 1-11 informing users...button, identifying 1-4 using to adjust phone height 3-13 forced authorization codes 5-14 G G.722 codec 4-35 G.729 1-1 G.729a 1-1 G.729ab 1-1 G.729b 1-1 GARP Enabled 4-37 group call pickup 5-14 H handset connecting 3-8 light strip 1-5 headset audio quality 3-6, 3-7 connecting 3-6 disabling 3-6 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco...
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... button, description of 1-4 hold 5-14 hold reversion 5-15 Host Name 4-7 HTTP, description 1-7 HTTP Configuration menu 4-22 options Authentication URL 4-23 Directories URL 4-22 Idle URL 4-23 Idle URL Time 4-23 Information URL 4-23 Messages...23 installing Cisco Unified Communications Manager configuration 3-2 network requirements 3-2 preparing 2-13 requirements, overview 1-26 intercom 5-16 interference, cell phone 1-2 Internet Protocol (IP) 1-7 IP Address 4-8 IP address, troubleshooting 9-5 J join 5-16 IN-6 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications...
... button, description of 1-4 hold 5-14 hold reversion 5-15 Host Name 4-7 HTTP, description 1-7 HTTP Configuration menu 4-22 options Authentication URL 4-23 Directories URL 4-22 Idle URL 4-23 Idle URL Time 4-23 Information URL 4-23 Messages...23 installing Cisco Unified Communications Manager configuration 3-2 network requirements 3-2 preparing 2-13 requirements, overview 1-26 intercom 5-16 interference, cell phone 1-2 Internet Protocol (IP) 1-7 IP Address 4-8 IP address, troubleshooting 9-5 J join 5-16 IN-6 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications...
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... 1-5 L language overlays C-1 LDAP directories, using with Cisco Unified IP Phone 5-26 light strip 1-5 line buttons, identifying 1-4 Line Settings menu 4-20 List.xml file 6-5 Locale Configuration menu 4-24, 4-25 options Network Locale 4-24 Network...messages button, description of 1-4 Messages URL 4-23 message waiting 5-18 metrics, voice quality 8-15 MIC 1-17 mobile connect 5-18 mobile voice access 5-18 Model Information screen 7-1 multilevel precedence and preemption (MLPP) 5-18 music-on-hold 5-19 mute button, description of 1-5 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco...
... 1-5 L language overlays C-1 LDAP directories, using with Cisco Unified IP Phone 5-26 light strip 1-5 line buttons, identifying 1-4 Line Settings menu 4-20 List.xml file 6-5 Locale Configuration menu 4-24, 4-25 options Network Locale 4-24 Network...messages button, description of 1-4 Messages URL 4-23 message waiting 5-18 metrics, voice quality 8-15 MIC 1-17 mobile connect 5-18 mobile voice access 5-18 Model Information screen 7-1 multilevel precedence and preemption (MLPP) 5-18 music-on-hold 5-19 mute button, description of 1-5 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco...
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... 2-10 requesting configuration file 2-12 requesting CTL file 2-11 understanding 2-10 statistics network 8-11 streaming 8-14 Status menu 7-1, 7-3 status messages 7-4 Status Messages screen 7-4 Status Messages web page 8-3, 8-13 Stream 0 web page 8-14 Stream 1 web page 8-3, 8-14 Stream 2 web page 8-3, 8-14 Stream 3 web page 8-3, 8-14 streaming statistics 8-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications...
... 2-10 requesting configuration file 2-12 requesting CTL file 2-11 understanding 2-10 statistics network 8-11 streaming 8-14 Status menu 7-1, 7-3 status messages 7-4 Status Messages screen 7-4 Status Messages web page 8-3, 8-13 Stream 0 web page 8-14 Stream 1 web page 8-3, 8-14 Stream 2 web page 8-3, 8-14 Stream 3 web page 8-3, 8-14 streaming statistics 8-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications...
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...firmware sharing 4-41 presence-enabled directories 5-20 privacy 5-20 redial 5-21 ring activity 5-21 services 5-22 Services URL button 5-23 shared line 5-23 silent monitoring 5-23 speed dialing 5-23 Time-of-Day Routing 5-24 transfer 5-24 video mode... 9-9 phones resetting 9-11 physical connection 9-9 security 9-12 services on Cisco Unified Communications Manager 9-6 TFTP settings 9-4 VLAN configuration 9-10 U UI Configuration menu description 4-26 options Auto Call Select 4-27 Auto Line Select 4-26 BLF for Call Lists 4-26 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified...
...firmware sharing 4-41 presence-enabled directories 5-20 privacy 5-20 redial 5-21 ring activity 5-21 services 5-22 Services URL button 5-23 shared line 5-23 silent monitoring 5-23 speed dialing 5-23 Time-of-Day Routing 5-24 transfer 5-24 video mode... 9-9 phones resetting 9-11 physical connection 9-9 security 9-12 services on Cisco Unified Communications Manager 9-6 TFTP settings 9-4 VLAN configuration 9-10 U UI Configuration menu description 4-26 options Auto Call Select 4-27 Auto Line Select 4-26 BLF for Call Lists 4-26 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified...
Phone Guide
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... 6.1(3) 17 Understanding Lines and Calls, page 18 3 Footstand button Allows you to adjust the angle of Your Phone Item Description For more information, see... 1 Programmable buttons Depending on hold 2 Phone screen Shows call logs and directories. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call...
... 6.1(3) 17 Understanding Lines and Calls, page 18 3 Footstand button Allows you to adjust the angle of Your Phone Item Description For more information, see... 1 Programmable buttons Depending on hold 2 Phone screen Shows call logs and directories. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for example, a Privacy, Hold, or Transfer button) Buttons illuminate to indicate status: Green, steady-Active call...
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...listening to 65 messages button, description of 17 missed calls, records of 57 MLPP, using 51 multiparty calls identifying in call logs 58 viewing details of 58, 59 multiple calls, handling 31 mute button, description of 18 mute, using 31 N navigation button, description of 18 network configuration data, locating ...(PAB) dialing from 26 Personal Address Book, see PAB Personal Directory using from web page 67 phone lines buttons for 17 description of 18 viewing 18 phone screen adjusting contrast of 64 changing language of 64 cleaning 21 features of 18 phone services configuring 88 OL-16994-01
...listening to 65 messages button, description of 17 missed calls, records of 57 MLPP, using 51 multiparty calls identifying in call logs 58 viewing details of 58, 59 multiple calls, handling 31 mute button, description of 18 mute, using 31 N navigation button, description of 18 network configuration data, locating ...(PAB) dialing from 26 Personal Address Book, see PAB Personal Directory using from web page 67 phone lines buttons for 17 description of 18 viewing 18 phone screen adjusting contrast of 64 changing language of 64 cleaning 21 features of 18 phone services configuring 88 OL-16994-01