Phone Guide
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Phone Guide Cisco IP Phone 7960G and 7940G for Cisco CallManager Including License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
Phone Guide Cisco IP Phone 7960G and 7940G for Cisco CallManager Including License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
Phone Guide
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...registered trademarks of the cursor when using EditDial Dial Dial an entered phone number DirTrfr Transfer two calls to each other company. (0401R) OL-4637-02 Quick Reference Cisco IP Phone 7960G and 7940G SoftKey Definitions Button Definitions Transferring a Call Using Call Forward Making ... Confrn Create a conference call is placed on one line to a listing from a corporate directory Choose > Corporate Directory. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are the property of their respective owners. Dial from a call Scroll to create a conference call Meet-Me...
...registered trademarks of the cursor when using EditDial Dial Dial an entered phone number DirTrfr Transfer two calls to each other company. (0401R) OL-4637-02 Quick Reference Cisco IP Phone 7960G and 7940G SoftKey Definitions Button Definitions Transferring a Call Using Call Forward Making ... Confrn Create a conference call is placed on one line to a listing from a corporate directory Choose > Corporate Directory. Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are the property of their respective owners. Dial from a call Scroll to create a conference call Meet-Me...
Phone Guide
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... the call , press more > Join. Using Call Forward If you want to ... Set up or cancel call forwarding from your computer (for your enter a target phone primary line number. Then... After connecting, press Confrn again. Transfer a call During a connected call Press CFwdALL and forwarding for any line) Log in to create...
... the call , press more > Join. Using Call Forward If you want to ... Set up or cancel call forwarding from your computer (for your enter a target phone primary line number. Then... After connecting, press Confrn again. Transfer a call During a connected call Press CFwdALL and forwarding for any line) Log in to create...
Phone Guide
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... 15 Using Feature Menus 15 Entering and Editing Text 15 Getting Help on the Web 4 Connecting Your Phone 5 An Overview of Your Phone 8 Buttons and Hardware 8 Phone Screen Features 11 Understanding Feature Functionality and Availability 12 Call-Handling and Navigation Tips 12 Going On-Hook... Understanding Lines vs. Contents Getting Started 1 How to Use this Guide 1 Safety and Performance Information 2 Cleaning the Phone Screen 4 Where to Find Additional Information 4 More Information about Customizing Your Phone on Your Phone 16 Understanding Button Icons 16 Cisco IP Phone 7960G and 7940G iii
... 15 Using Feature Menus 15 Entering and Editing Text 15 Getting Help on the Web 4 Connecting Your Phone 5 An Overview of Your Phone 8 Buttons and Hardware 8 Phone Screen Features 11 Understanding Feature Functionality and Availability 12 Call-Handling and Navigation Tips 12 Going On-Hook... Understanding Lines vs. Contents Getting Started 1 How to Use this Guide 1 Safety and Performance Information 2 Cleaning the Phone Screen 4 Where to Find Additional Information 4 More Information about Customizing Your Phone on Your Phone 16 Understanding Button Icons 16 Cisco IP Phone 7960G and 7940G iii
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... Conference 25 Starting or Joining a Meet-Me Conference Call 26 Advanced Call Handling 27 Storing and Retrieving Parked Calls 27 Redirecting a Ringing Call to Your Phone 27 Using a Shared Line 28 Understanding Shared Lines 28 Adding Yourself to a Shared-Line Call 29 Preventing Others from Viewing or Barging a Shared-Line... Calls 31 Prioritizing Critical Calls 32 Using a Handset, Headset, and Speakerphone 33 Obtaining a Headset 33 Using AutoAnswer with a Headset or the Speakerphone 34 Customizing Phone Settings 35 Adjusting the Volume 35 Customizing Rings and Message Indicators 36 Customizing the...
... Conference 25 Starting or Joining a Meet-Me Conference Call 26 Advanced Call Handling 27 Storing and Retrieving Parked Calls 27 Redirecting a Ringing Call to Your Phone 27 Using a Shared Line 28 Understanding Shared Lines 28 Adding Yourself to a Shared-Line Call 29 Preventing Others from Viewing or Barging a Shared-Line... Calls 31 Prioritizing Critical Calls 32 Using a Handset, Headset, and Speakerphone 33 Obtaining a Headset 33 Using AutoAnswer with a Headset or the Speakerphone 34 Customizing Phone Settings 35 Adjusting the Volume 35 Customizing Rings and Message Indicators 36 Customizing the...
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Using Voice Messaging, Call Logs, and Directories 38 Accessing Voice Messages 38 Using Call Logs and Directories 39 Accessing Your User Options Web Pages 40 Logging In to the User Options Web Pages 40 Subscribing to Phone Services 41 Understanding Additional Configuration Options 42 Troubleshooting Your Phone 44 Using the Quality Reporting Tool 44 Cisco One-Year Limited Hardware Warranty Terms 45 Index 47 Cisco IP Phone 7960G and 7940G v
Using Voice Messaging, Call Logs, and Directories 38 Accessing Voice Messages 38 Using Call Logs and Directories 39 Accessing Your User Options Web Pages 40 Logging In to the User Options Web Pages 40 Subscribing to Phone Services 41 Understanding Additional Configuration Options 42 Troubleshooting Your Phone 44 Using the Quality Reporting Tool 44 Cisco One-Year Limited Hardware Warranty Terms 45 Index 47 Cisco IP Phone 7960G and 7940G v
Phone Guide
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... safety information See the "Safety and Performance Information" section on page 11. View your own Press i or on page 38. Cisco IP Phone 7960G and 7940G 1 Getting Started How to commonly used sections. Share a phone number See the "Using a Shared Line" section on page 21. Mute calls See the "Using Mute" section on page 28...
... safety information See the "Safety and Performance Information" section on page 11. View your own Press i or on page 38. Cisco IP Phone 7960G and 7940G 1 Getting Started How to commonly used sections. Share a phone number See the "Using a Shared Line" section on page 21. Mute calls See the "Using Mute" section on page 28...
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... accidents. Some LAN and WAN ports use RJ-45 connectors. SAVE THESE INSTRUCTIONS Warning Read the installation instructions before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Caution Inline...TNV) circuits. Warning The power supply must be placed indoors. 2 OL-4637-02 Safety and Performance Information Installing and Using Your Phone Read the following safety notices before you work on any equipment, be aware of lightning activity. Use the...
... accidents. Some LAN and WAN ports use RJ-45 connectors. SAVE THESE INSTRUCTIONS Warning Read the installation instructions before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Caution Inline...TNV) circuits. Warning The power supply must be placed indoors. 2 OL-4637-02 Safety and Performance Information Installing and Using Your Phone Read the following safety notices before you work on any equipment, be aware of lightning activity. Use the...
Phone Guide
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...systems. Warning The plug-socket combination must be accessible at all current-carrying conductors). Caution Only use the Cisco specified power supply with the Cisco IP Phone: Cisco recommends the use of the external device cable. • Apply ferrites or other devices such as the ...Shorten the length of good quality external devices (speakers, microphones, and headsets) that are attached using good quality cables and connectors. Cisco IP Phone 7960G and 7940G 3 Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is designed ...
...systems. Warning The plug-socket combination must be accessible at all current-carrying conductors). Caution Only use the Cisco specified power supply with the Cisco IP Phone: Cisco recommends the use of the external device cable. • Apply ferrites or other devices such as the ...Shorten the length of good quality external devices (speakers, microphones, and headsets) that are attached using good quality cables and connectors. Cisco IP Phone 7960G and 7940G 3 Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is designed ...
Phone Guide
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.../public/countries_languages.shtml More Information about Customizing Your Phone on the World Wide Web at this URL: http://www.cisco.com/ International Cisco websites can be accessed from your computer. This guide provides a brief overview of these capabilities. Where to Customizing Your Cisco IP Phone on the phone. Using anything other network devices in your company, including...
.../public/countries_languages.shtml More Information about Customizing Your Phone on the World Wide Web at this URL: http://www.cisco.com/ International Cisco websites can be accessed from your computer. This guide provides a brief overview of these capabilities. Where to Customizing Your Cisco IP Phone on the phone. Using anything other network devices in your company, including...
Phone Guide
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... likely connect your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port (10/100 SW) for connecting your phone to your new Cisco IP Phone to the 8 Footstand button network Cisco IP Phone 7960G and 7940G 5 If that is not the case, refer to the graphic and table below to connect your...
... likely connect your computer 2 AC-to-DC power supply 6 Handset port 3 AC power cord 7 Headset port 4 Network port (10/100 SW) for connecting your phone to your new Cisco IP Phone to the 8 Footstand button network Cisco IP Phone 7960G and 7940G 5 If that is not the case, refer to the graphic and table below to connect your...
Phone Guide
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...need to the handset rest. See the table below for a new phone or to ensure that your phone sits on the back of your entire extension, including the area code. To register with the Cisco IP Phones, Cisco does not certify or support products from the top of the inherent ...environmental and hardware inconsistencies in the locations where Cisco IP Phones are 6 OL-4637-02 Because of the rotated tab. Return the handset...
...need to the handset rest. See the table below for a new phone or to ensure that your phone sits on the back of your entire extension, including the area code. To register with the Cisco IP Phones, Cisco does not certify or support products from the top of the inherent ...environmental and hardware inconsistencies in the locations where Cisco IP Phones are 6 OL-4637-02 Because of the rotated tab. Return the handset...
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... on page 3 for more information. Subjective to the party on page 3 for more information. For information about headsets, see: http://vxicorp.com/cisco http://plantronics.com Cisco IP Phone 7960G and 7940G 7 Cisco recommends that customers test the headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. See the "Using External...
... on page 3 for more information. Subjective to the party on page 3 for more information. For information about headsets, see: http://vxicorp.com/cisco http://plantronics.com Cisco IP Phone 7960G and 7940G 7 Cisco recommends that customers test the headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. See the "Using External...
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... computer • An online help system-You can obtain information about features, buttons, softkeys, and menu items directly from your phone Buttons and Hardware Some of Your Phone The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that can extend and customize your call -handling...
... computer • An online help system-You can obtain information about features, buttons, softkeys, and menu items directly from your phone Buttons and Hardware Some of Your Phone The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that can extend and customize your call -handling...
Phone Guide
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Cisco IP Phone 7960G and 7940G 9 See the "Phone Screen Features" section on page 11. Figure 1 1 Cisco IP Phone 7960 2 34 An Overview of Your Phone 5 6 7 8 9 17 16 15 14 13 12 11 10 Figure 2 Cisco IP Phone 7940 2 34 1 68561 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 1 Handset light strip Indicates an incoming call or new voice message. 2 Phone screen Shows phone features.
Cisco IP Phone 7960G and 7940G 9 See the "Phone Screen Features" section on page 11. Figure 1 1 Cisco IP Phone 7960 2 34 An Overview of Your Phone 5 6 7 8 9 17 16 15 14 13 12 11 10 Figure 2 Cisco IP Phone 7940 2 34 1 68561 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 1 Handset light strip Indicates an incoming call or new voice message. 2 Phone screen Shows phone features.
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...activate highlighted items. 16 Keypad 17 Softkey buttons Allows you to access call logs and corporate directories. See the "Customizing Phone Settings" section on page 40. 14 Messages button Typically auto-dials your voice message service (varies by service). Use... on page 35. 13 Services button Opens/closes the Services menu. 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) • Web-based services...
...activate highlighted items. 16 Keypad 17 Softkey buttons Allows you to access call logs and corporate directories. See the "Customizing Phone Settings" section on page 40. 14 Messages button Typically auto-dials your voice message service (varies by service). Use... on page 35. 13 Services button Opens/closes the Services menu. 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) • Web-based services...
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...Softkey labels Each displays a softkey function. See "Setting Up Speed Dial Features" section on your main phone screen might have one line or multiple lines assigned to your primary phone line. Activate a softkey by pressing (the corresponding softkey button). 4 Status line Displays audio mode ... and includes detailed information such as caller ID, call duration, and call . An Overview of phone screen features. 1 Primary phone Displays the phone number (extension number) for your phone. Phone services-Each corresponds to a line button. Cisco IP Phone 7960G and 7940G 11
...Softkey labels Each displays a softkey function. See "Setting Up Speed Dial Features" section on your main phone screen might have one line or multiple lines assigned to your primary phone line. Activate a softkey by pressing (the corresponding softkey button). 4 Status line Displays audio mode ... and includes detailed information such as caller ID, call duration, and call . An Overview of phone screen features. 1 Primary phone Displays the phone number (extension number) for your phone. Phone services-Each corresponds to a line button. Cisco IP Phone 7960G and 7940G 11
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.... Use these tips to avoid confusion: Lines The Cisco IP Phone 7960G supports up to six lines and the Cisco IP Phone 7940G supports up to enter or choose phone numbers before activating the call . Regardless of the number of lines, your phone is off -hook. • On-Hook-The phone handset is four calls per line, but your system...
.... Use these tips to avoid confusion: Lines The Cisco IP Phone 7960G supports up to six lines and the Cisco IP Phone 7940G supports up to enter or choose phone numbers before activating the call . Regardless of the number of lines, your phone is off -hook. • On-Hook-The phone handset is four calls per line, but your system...
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...If you want to join two of them . Selecting Calls Many phone features require that you determine the call state (whether the call activity area next to specific calls. For example, if you want to... Cisco IP Phone 7960G and 7940G 13 Highlight a connected or held calls, but only want to ...use Another phone that you have a connected call list. Call on hold You have put this call on one ...
...If you want to join two of them . Selecting Calls Many phone features require that you determine the call state (whether the call activity area next to specific calls. For example, if you want to... Cisco IP Phone 7960G and 7940G 13 Highlight a connected or held calls, but only want to ...use Another phone that you have a connected call list. Call on hold You have put this call on one ...
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... one call per line. See an overview of the call (if necessary) and press Resume. other call is a single call holding on the phone screen.) Doing so prompts the phone to switch to answer a ringing call Press Answer or press for a line that you have multiple calls on another line. Then... Doing...
... one call per line. See an overview of the call (if necessary) and press Resume. other call is a single call holding on the phone screen.) Doing so prompts the phone to switch to answer a ringing call Press Answer or press for a line that you have multiple calls on another line. Then... Doing...