Phone Guide
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Phone Guide Cisco IP Phone 7960G and 7940G for Cisco CallManager Including License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
Phone Guide Cisco IP Phone 7960G and 7940G for Cisco CallManager Including License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
Phone Guide
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... original call is active Press New Call. All other countries. Dial using EditDial Dial Dial an entered phone number DirTrfr Transfer two calls to each other company. (0401R) OL-4637-02 Quick Reference Cisco IP Phone 7960G and 7940G SoftKey Definitions Button Definitions Transferring a Call Using Call Forward Making Conference Calls Viewing and Dialing Calls...
... original call is active Press New Call. All other countries. Dial using EditDial Dial Dial an entered phone number DirTrfr Transfer two calls to each other company. (0401R) OL-4637-02 Quick Reference Cisco IP Phone 7960G and 7940G SoftKey Definitions Button Definitions Transferring a Call Using Call Forward Making Conference Calls Viewing and Dialing Calls...
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... this Guide 1 Safety and Performance Information 2 Cleaning the Phone Screen 4 Where to Find Additional Information 4 More Information about Customizing Your Phone on Your Phone 16 Understanding Button Icons 16 Cisco IP Phone 7960G and 7940G iii Calls 12 Understanding Call Icons 13 Selecting Calls 13 ...Viewing Calls and Switching Between Calls 14 Choosing Phone Screen Items 15 Using Feature Menus...
... this Guide 1 Safety and Performance Information 2 Cleaning the Phone Screen 4 Where to Find Additional Information 4 More Information about Customizing Your Phone on Your Phone 16 Understanding Button Icons 16 Cisco IP Phone 7960G and 7940G iii Calls 12 Understanding Call Icons 13 Selecting Calls 13 ...Viewing Calls and Switching Between Calls 14 Choosing Phone Screen Items 15 Using Feature Menus...
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Using Voice Messaging, Call Logs, and Directories 38 Accessing Voice Messages 38 Using Call Logs and Directories 39 Accessing Your User Options Web Pages 40 Logging In to the User Options Web Pages 40 Subscribing to Phone Services 41 Understanding Additional Configuration Options 42 Troubleshooting Your Phone 44 Using the Quality Reporting Tool 44 Cisco One-Year Limited Hardware Warranty Terms 45 Index 47 Cisco IP Phone 7960G and 7940G v
Using Voice Messaging, Call Logs, and Directories 38 Accessing Voice Messages 38 Using Call Logs and Directories 39 Accessing Your User Options Web Pages 40 Logging In to the User Options Web Pages 40 Subscribing to Phone Services 41 Understanding Additional Configuration Options 42 Troubleshooting Your Phone 44 Using the Quality Reporting Tool 44 Cisco One-Year Limited Hardware Warranty Terms 45 Index 47 Cisco IP Phone 7960G and 7940G v
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... See the "Using a Shared Line" section on page 21. Change volume levels or the ringer See the "Customizing Phone Settings" section on page 2. Cisco IP Phone 7960G and 7940G 1 Review safety information See the "Safety and Performance Information" section on page 35. Transfer calls See the "Transferring a Connected Call" section on page 11. Learn ...
... See the "Using a Shared Line" section on page 21. Change volume levels or the ringer See the "Customizing Phone Settings" section on page 2. Cisco IP Phone 7960G and 7940G 1 Review safety information See the "Safety and Performance Information" section on page 35. Transfer calls See the "Transferring a Connected Call" section on page 11. Learn ...
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... safety warnings that could cause bodily injury. SAVE THESE INSTRUCTIONS Warning Read the installation instructions before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. Warning Do not work on the system or connect or disconnect...be placed indoors. 2 OL-4637-02 Warning Ultimate disposal of this device. Safety and Performance Information Installing and Using Your Phone Read the following safety notices before you work on any equipment, be aware of the hazards involved with electrical circuitry and...
... safety warnings that could cause bodily injury. SAVE THESE INSTRUCTIONS Warning Read the installation instructions before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. Warning Do not work on the system or connect or disconnect...be placed indoors. 2 OL-4637-02 Warning Ultimate disposal of this device. Safety and Performance Information Installing and Using Your Phone Read the following safety notices before you work on any equipment, be aware of the hazards involved with electrical circuitry and...
Phone Guide
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... This product relies on the phase conductors (all times because it serves as mobile phones or two-way radios, some audio noise may still occur. Depending on the quality of external devices, cables, and connectors. Cisco IP Phone 7960G and 7940G 3 Warning The device is used on the building's installation for the external device. In...
... This product relies on the phase conductors (all times because it serves as mobile phones or two-way radios, some audio noise may still occur. Depending on the quality of external devices, cables, and connectors. Cisco IP Phone 7960G and 7940G 3 Warning The device is used on the building's installation for the external device. In...
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.../univercd/cc/td/doc/product/voice/c_ipphon/index.htm 4 OL-4637-02 Where to Customizing Your Cisco IP Phone on the Web at this URL: http://www.cisco.com/public/countries_languages.shtml More Information about Customizing Your Phone on the Web Your Cisco IP Phone is a network device that can share information with a soft, dry cloth. Cleaning the...
.../univercd/cc/td/doc/product/voice/c_ipphon/index.htm 4 OL-4637-02 Where to Customizing Your Cisco IP Phone on the Web at this URL: http://www.cisco.com/public/countries_languages.shtml More Information about Customizing Your Phone on the Web Your Cisco IP Phone is a network device that can share information with a soft, dry cloth. Cleaning the...
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... not the case, refer to the graphic and table below to connect your phone. 8 1 AUX 10/100 SW 10/100 PC + DC48V 2 3 4 7 6 5 113656 1 DC adaptor port (DC48V) for phones not provided with inline power 5 Access port (10/100 PC) for connecting your phone to your new Cisco IP Phone to the 8 Footstand button network Cisco IP Phone 7960G and 7940G 5
... not the case, refer to the graphic and table below to connect your phone. 8 1 AUX 10/100 SW 10/100 PC + DC48V 2 3 4 7 6 5 113656 1 DC adaptor port (DC48V) for phones not provided with inline power 5 Access port (10/100 PC) for connecting your phone to your new Cisco IP Phone to the 8 Footstand button network Cisco IP Phone 7960G and 7940G 5
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... to the headset port on your entire extension, including the area code. Headset Information To use with the Cisco IP Phones, Cisco does not certify or support products from headset or handset vendors. Registering with TAPS, pick up . Because of the rotated tab. Adjusting the ... the handset aside and pull the square plastic tab from the top of the inherent environmental and hardware inconsistencies in the locations where Cisco IP Phones are 6 OL-4637-02 The phone will not slip out of the cradle. An extension protrudes from the handset rest. 2 Rotate the tab 180 degrees. 3 Slide ...
... to the headset port on your entire extension, including the area code. Headset Information To use with the Cisco IP Phones, Cisco does not certify or support products from headset or handset vendors. Registering with TAPS, pick up . Because of the rotated tab. Adjusting the ... the handset aside and pull the square plastic tab from the top of the inherent environmental and hardware inconsistencies in the locations where Cisco IP Phones are 6 OL-4637-02 The phone will not slip out of the cradle. An extension protrudes from the handset rest. 2 Rotate the tab 180 degrees. 3 Slide ...
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... environments. Nevertheless, it is the potential for an audible hum. See the "Using External Devices with Your Cisco IP Phone" section on Cisco IP Phones. For information about headsets, see: http://vxicorp.com/cisco http://plantronics.com Cisco IP Phone 7960G and 7940G 7 Cisco recommends that customers test the headsets that work best in their environment before deploying a large number of units...
... environments. Nevertheless, it is the potential for an audible hum. See the "Using External Devices with Your Cisco IP Phone" section on Cisco IP Phones. For information about headsets, see: http://vxicorp.com/cisco http://plantronics.com Cisco IP Phone 7960G and 7940G 7 Cisco recommends that customers test the headsets that work best in their environment before deploying a large number of units...
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... telephony features that can obtain information about features, buttons, softkeys, and menu items directly from your phone Buttons and Hardware Some of Your Phone The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that your computer uses..., allowing you to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make ...
... telephony features that can obtain information about features, buttons, softkeys, and menu items directly from your phone Buttons and Hardware Some of Your Phone The Cisco IP Phone 7960G or 7940G is a full-feature telephone that provides voice communication over the same data network that your computer uses..., allowing you to place and receive phone calls, put calls on hold, speed dial numbers, transfer calls, make ...
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Cisco IP Phone 7960G and 7940G 9 See the "Phone Screen Features" section on page 11. Figure 1 1 Cisco IP Phone 7960 2 34 An Overview of Your Phone 5 6 7 8 9 17 16 15 14 13 12 11 10 Figure 2 Cisco IP Phone 7940 2 34 1 68561 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 1 Handset light strip Indicates an incoming call or new voice message. 2 Phone screen Shows phone features.
Cisco IP Phone 7960G and 7940G 9 See the "Phone Screen Features" section on page 11. Figure 1 1 Cisco IP Phone 7960 2 34 An Overview of Your Phone 5 6 7 8 9 17 16 15 14 13 12 11 10 Figure 2 Cisco IP Phone 7940 2 34 1 68561 5 6 7 8 9 17 16 15 14 13 12 11 10 68562 1 Handset light strip Indicates an incoming call or new voice message. 2 Phone screen Shows phone features.
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... i or 8 Settings button Activates the Help menu. See the "Customizing Phone Settings" section on page 35. 13 Services button Opens/closes the Services menu. 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) •...
... i or 8 Settings button Activates the Help menu. See the "Customizing Phone Settings" section on page 35. 13 Services button Opens/closes the Services menu. 3 Model type Indicates your Cisco IP Phone model. 4 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons) •...
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... 3 Softkey labels Each displays a softkey function. Phone feature-Each corresponds to a web-based phone service. (For example, a Personal Address Book button). Speed-dial numbers-Each corresponds to your primary phone line. Cisco IP Phone 7960G and 7940G 11 You might look like with an active call... state. (In the illustration above, line "6060" is what your phone: button labels Phone lines-Each corresponds to a line button....
... 3 Softkey labels Each displays a softkey function. Phone feature-Each corresponds to a web-based phone service. (For example, a Personal Address Book button). Speed-dial numbers-Each corresponds to your primary phone line. Cisco IP Phone 7960G and 7940G 11 You might look like with an active call... state. (In the illustration above, line "6060" is what your phone: button labels Phone lines-Each corresponds to a line button....
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... tips to avoid confusion: Lines The Cisco IP Phone 7960G supports up to six lines and the Cisco IP Phone 7940G supports up to confuse lines and calls on your Cisco IP Phone. To see how many lines as you have, look at a time. 12 OL-4637-02 You have as many lines you have phone numbers. Call-Handling and Navigation...
... tips to avoid confusion: Lines The Cisco IP Phone 7960G supports up to six lines and the Cisco IP Phone 7940G supports up to confuse lines and calls on your Cisco IP Phone. To see how many lines as you have, look at a time. 12 OL-4637-02 You have as many lines you have phone numbers. Call-Handling and Navigation...
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...the "Placing a ringing Call" section on page 20 for details. Selecting Calls Many phone features require that you select the calls you want to use Another phone that you have put this call on hold , ringing, connected, and so on ... . busy line Remote-in the call activity area next to ... An Overview of Your Phone Understanding Call Icons Your phone displays icons to help you determine the call state (whether the call is on hold . (When displayed.... Verify selected calls Use the Navigation button to scroll through the call Then... Cisco IP Phone 7960G and 7940G 13
...the "Placing a ringing Call" section on page 20 for details. Selecting Calls Many phone features require that you select the calls you want to use Another phone that you have put this call on hold , ringing, connected, and so on ... . busy line Remote-in the call activity area next to ... An Overview of Your Phone Understanding Call Icons Your phone displays icons to help you determine the call state (whether the call is on hold . (When displayed.... Verify selected calls Use the Navigation button to scroll through the call Then... Cisco IP Phone 7960G and 7940G 13
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...press Exit from the pop-up menu. Enter a letter on your phone screen Press the appropriate keypad number one level in a menu. Using Feature Menus If you want to finish the action. Then... Cisco IP Phone 7960G and 7940G 15 By scrolling By item number Do this... Open or close ....) Entering and Editing Text If you want to... Press the corresponding number on the phone screen... Delete within an entry or Press > to move...
...press Exit from the pop-up menu. Enter a letter on your phone screen Press the appropriate keypad number one level in a menu. Using Feature Menus If you want to finish the action. Then... Cisco IP Phone 7960G and 7940G 15 By scrolling By item number Do this... Open or close ....) Entering and Editing Text If you want to... Press the corresponding number on the phone screen... Delete within an entry or Press > to move...
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... on some buttons instead of this book. 16 OL-4637-02 However, this book, see the "Buttons and Hardware" section on the phone screen. Getting Help on Your Phone Your Cisco IP Phone provides on-the-spot help using Help Press i or twice quickly (without first selecting a menu item). If you want to the "Button... softkey. Then... Highlight a menu item, then press i or twice quickly. View network statistics Press i or for details. For a description of button icons used in this Phone Guide uses images of buttons with specific buttons and features.
... on some buttons instead of this book. 16 OL-4637-02 However, this book, see the "Buttons and Hardware" section on the phone screen. Getting Help on Your Phone Your Cisco IP Phone provides on-the-spot help using Help Press i or twice quickly (without first selecting a menu item). If you want to the "Button... softkey. Then... Highlight a menu item, then press i or twice quickly. View network statistics Press i or for details. For a description of button icons used in this Phone Guide uses images of buttons with specific buttons and features.
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... actions to go off -hook. • Enter a speed dial index number (1-99 on the keypad) while on hold. Redial the most phone systems. Placing a Call To place a call while preparing to dial will automatically trigger speakerphone mode, if the handset is not lit. To ...• Lift the handset • Press or • Press Dial • Press (a line button) Dial using a new line) for details.) Cisco IP Phone 7960G and 7940G 17 before or after dialing, re-dialing or speed dialing a number. another call is active (using the speakerphone Press New Call and enter...
... actions to go off -hook. • Enter a speed dial index number (1-99 on the keypad) while on hold. Redial the most phone systems. Placing a Call To place a call while preparing to dial will automatically trigger speakerphone mode, if the handset is not lit. To ...• Lift the handset • Press or • Press Dial • Press (a line button) Dial using a new line) for details.) Cisco IP Phone 7960G and 7940G 17 before or after dialing, re-dialing or speed dialing a number. another call is active (using the speakerphone Press New Call and enter...