Administration Guide
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Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-12457-01
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-12457-01
Administration Guide
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... does not imply a partnership relationship between Cisco and any other countries. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 © 2007 Cisco Systems, Inc. and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast...
... does not imply a partnership relationship between Cisco and any other countries. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 © 2007 Cisco Systems, Inc. and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast...
Administration Guide
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... An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phone 7931G 1-2 Accessing Phone Menus and Local Features 1-5 What Networking Protocols Are Used? 1-6 What Features are Supported on the Cisco Unified IP Phone 7931G? 1-10 Feature Overview 1-10 Configuring Telephony Features 1-11 Configuring Network Parameters Using the Cisco Unified IP Phone 1-12 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-13 Overview of Supported...
... An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phone 7931G 1-2 Accessing Phone Menus and Local Features 1-5 What Networking Protocols Are Used? 1-6 What Features are Supported on the Cisco Unified IP Phone 7931G? 1-10 Feature Overview 1-10 Configuring Telephony Features 1-11 Configuring Network Parameters Using the Cisco Unified IP Phone 1-12 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-13 Overview of Supported...
Administration Guide
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... IP Phones 1-26 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-26 Checklist for Configuring the Cisco Unified IP Phone 7931G in Cisco Unified Communications Manager 1-27 Installing Cisco Unified IP Phones 1-32 Checklist for Installing the Cisco Unified IP Phone 7931G 1-33 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-2 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone...
... IP Phones 1-26 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-26 Checklist for Configuring the Cisco Unified IP Phone 7931G in Cisco Unified Communications Manager 1-27 Installing Cisco Unified IP Phones 1-32 Checklist for Installing the Cisco Unified IP Phone 7931G 1-33 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-2 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone...
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... with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-7 Securing the Phone with a Cable Lock 3-9 Mounting the Phone to the Wall 3-11 Verifying the Phone Startup Process 3-12 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7931G 4-1 Displaying a Configuration Menu 4-3 Unlocking and Locking Options 4-4 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
... with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-7 Securing the Phone with a Cable Lock 3-9 Mounting the Phone to the Wall 3-11 Verifying the Phone Startup Process 3-12 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7931G 4-1 Displaying a Configuration Menu 4-3 Unlocking and Locking Options 4-4 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
Administration Guide
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Contents Editing Values 4-5 Overview of Options Configurable from a Phone 4-6 Network Configuration Menu 4-7 Device Configuration Menu 4-15 CallManager Configuration Menu 4-16 HTTP...Phone 5-2 Configuring Corporate and Personal Directories 5-18 Configuring Corporate Directories 5-19 Configuring Personal Directory 5-19 Modifying Phone Button Templates 5-20 Configuring Softkey Templates 5-21 Setting Up Services 5-22 Adding Users to Cisco Unified Communications Manager 5-23 Managing the Cisco Unified CM User Options Web Pages 5-24 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified...
Contents Editing Values 4-5 Overview of Options Configurable from a Phone 4-6 Network Configuration Menu 4-7 Device Configuration Menu 4-15 CallManager Configuration Menu 4-16 HTTP...Phone 5-2 Configuring Corporate and Personal Directories 5-18 Configuring Corporate Directories 5-19 Configuring Personal Directory 5-19 Modifying Phone Button Templates 5-20 Configuring Softkey Templates 5-21 Setting Up Services 5-22 Adding Users to Cisco Unified Communications Manager 5-23 Managing the Cisco Unified CM User Options Web Pages 5-24 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified...
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... Types 6-4 Configuring a Custom Phone Ring 6-4 Configuring Wideband Codec 6-5 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Backlight 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-3 Status Messages Screen 7-4 Network Statistics Screen 7-13 Firmware Versions Screen 7-15 Call Statistics Screen 7-16 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457...
... Types 6-4 Configuring a Custom Phone Ring 6-4 Configuring Wideband Codec 6-5 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Backlight 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-3 Status Messages Screen 7-4 Network Statistics Screen 7-13 Firmware Versions Screen 7-15 Call Statistics Screen 7-16 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457...
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... 9-4 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-5 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Registering the Phone with Cisco Unified Communications Manager 9-8 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-8 Cisco Unified IP Phone Resets Unexpectedly 9-9 Verifying Physical Connection 9-9 Identifying Intermittent Network Outages 9-9 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
... 9-4 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-5 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Registering the Phone with Cisco Unified Communications Manager 9-8 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-8 Cisco Unified IP Phone Resets Unexpectedly 9-9 Verifying Physical Connection 9-9 Identifying Intermittent Network Outages 9-9 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
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... Support for the Cisco Unified IP Phone A-2 How Users Access the Online Help System on the Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-4 How Users Configure Personal Directory Entries A-5 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-5 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
... Support for the Cisco Unified IP Phone A-2 How Users Access the Online Help System on the Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-4 How Users Configure Personal Directory Entries A-5 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-5 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
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..., and troubleshoot the Cisco Unified IP Phone 7931G on the network. Many of the tasks involve configuring network settings and affect the ability of an IP telephony network, this guide to learn the steps required to properly set up the Cisco Unified IP Phone 7931G on a Voice-over-IP (VoIP) network. Because of the complexity of the phone to perform in Cisco Unified Communications Manager or...
..., and troubleshoot the Cisco Unified IP Phone 7931G on the network. Many of the tasks involve configuring network settings and affect the ability of an IP telephony network, this guide to learn the steps required to properly set up the Cisco Unified IP Phone 7931G on a Voice-over-IP (VoIP) network. Because of the complexity of the phone to perform in Cisco Unified Communications Manager or...
Administration Guide
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... view model information, status messages, network statistics, and firmware information from the Cisco Unified IP Phone Describes the information that you can obtain from a phone's web page, which you can use to remotely monitor the phone's operation and to assist with troubleshooting Provides tips for troubleshooting the Cisco Unified IP Phone Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 xiv OL-12457-01
... view model information, status messages, network statistics, and firmware information from the Cisco Unified IP Phone Describes the information that you can obtain from a phone's web page, which you can use to remotely monitor the phone's operation and to assist with troubleshooting Provides tips for troubleshooting the Cisco Unified IP Phone Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 xiv OL-12457-01
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... information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified IP Phone The following publications are available at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_ series_home.html • Cisco Unified IP Phone 7931G Phone Guide • Cisco Unified IP Phone Features A-Z • Installing the Universal Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for Cisco Unified IP Phones Cisco Unified Communications...
... information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified IP Phone The following publications are available at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_ series_home.html • Cisco Unified IP Phone 7931G Phone Guide • Cisco Unified IP Phone Features A-Z • Installing the Universal Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for Cisco Unified IP Phones Cisco Unified Communications...
Administration Guide
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... This product contains cryptographic features and is subject to comply with U.S. and local country laws. A summary of Cisco cryptographic products does not imply third-party authority to comply with applicable laws and regulations. Cisco Unified IP Phone 7931G Administration Guide for compliance with U.S. Importers, exporters, distributors and users are unable to United States and local country...
... This product contains cryptographic features and is subject to comply with U.S. and local country laws. A summary of Cisco cryptographic products does not imply third-party authority to comply with applicable laws and regulations. Cisco Unified IP Phone 7931G Administration Guide for compliance with U.S. Importers, exporters, distributors and users are unable to United States and local country...
Administration Guide
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...or the string will include the quotation marks. Preface Document Conventions Document Conventions This document uses the following conventions: Cisco Unified IP Phone 7931G Administration Guide for which you supply values are in boldface screen font. Terminal sessions and information the system displays are... in screen font. Arguments for Cisco Unified Communications Manager 6.0 OL-12457-01 xvii Optional alternative keywords are grouped in brackets and separated by vertical bars. Do...
...or the string will include the quotation marks. Preface Document Conventions Document Conventions This document uses the following conventions: Cisco Unified IP Phone 7931G Administration Guide for which you supply values are in boldface screen font. Terminal sessions and information the system displays are... in screen font. Arguments for Cisco Unified Communications Manager 6.0 OL-12457-01 xvii Optional alternative keywords are grouped in brackets and separated by vertical bars. Do...
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Statement 1071 xviii Cisco Unified IP Phone 7931G Administration Guide for preventing accidents. Document Conventions Preface Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in the translated safety warnings that ... cause bodily injury. Use the statement number provided at the end of the hazards involved with electrical circuitry and be familiar with standard practices for Cisco Unified Communications Manager 6.0 OL-12457-01 Before you work on any equipment, be aware of each warning to locate its translation in a situation that accompanied this...
Statement 1071 xviii Cisco Unified IP Phone 7931G Administration Guide for preventing accidents. Document Conventions Preface Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in the translated safety warnings that ... cause bodily injury. Use the statement number provided at the end of the hazards involved with electrical circuitry and be familiar with standard practices for Cisco Unified Communications Manager 6.0 OL-12457-01 Before you work on any equipment, be aware of each warning to locate its translation in a situation that accompanied this...
Administration Guide
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..., G.728/iLBC, and G.729. 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7931G is a full-featured telephone that include file authentication, device authentication, signaling encryption, and media encryption. This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7931G, page 1-2 • Accessing Phone Menus and Local Features, page 1-5 Cisco Unified IP Phone 7931G Administration Guide for users who are connected to your...
..., G.728/iLBC, and G.729. 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7931G is a full-featured telephone that include file authentication, device authentication, signaling encryption, and media encryption. This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7931G, page 1-2 • Accessing Phone Menus and Local Features, page 1-5 Cisco Unified IP Phone 7931G Administration Guide for users who are connected to your...
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Understanding the Cisco Unified IP Phone 7931G Chapter 1 An Overview of the Cisco Unified IP Phone • What Networking Protocols Are Used?, page 1-6 • What Features are Supported on the Cisco Unified IP Phone 7931G?, page 1-10 • Understanding Security Features for Cisco Unified Communications Manager 6.0 1-2 OL-12457-01 Understanding the Cisco Unified IP Phone 7931G Figure 1-1 shows the main components of the interfering device. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified IP Phones, page 1-13 • Overview...
Understanding the Cisco Unified IP Phone 7931G Chapter 1 An Overview of the Cisco Unified IP Phone • What Networking Protocols Are Used?, page 1-6 • What Features are Supported on the Cisco Unified IP Phone 7931G?, page 1-10 • Understanding Security Features for Cisco Unified Communications Manager 6.0 1-2 OL-12457-01 Understanding the Cisco Unified IP Phone 7931G Figure 1-1 shows the main components of the interfering device. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified IP Phones, page 1-13 • Overview...
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Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7931G Figure 1-1 Cisco Unified IP Phone 7931G Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457-01 1-3
Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7931G Figure 1-1 Cisco Unified IP Phone 7931G Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457-01 1-3
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Understanding the Cisco Unified IP Phone 7931G Chapter 1 An Overview of the Cisco Unified IP Phone 1 Programmable Depending on configuration, programmable buttons provide access to right 24 23 22 21 4 3 2 1 By default, the top four ...Line button 23-Activates an optional headset • Line button 22-Displays the Directories menu • Line button 21-Accesses a voice messaging system Cisco Unified IP Phone 7931G Administration Guide for example, Application menu, Headset, Settings). Buttons illuminate to indicate status: Green, steady-Active call Green, flashing-Held call Amber...
Understanding the Cisco Unified IP Phone 7931G Chapter 1 An Overview of the Cisco Unified IP Phone 1 Programmable Depending on configuration, programmable buttons provide access to right 24 23 22 21 4 3 2 1 By default, the top four ...Line button 23-Activates an optional headset • Line button 22-Displays the Directories menu • Line button 21-Accesses a voice messaging system Cisco Unified IP Phone 7931G Administration Guide for example, Application menu, Headset, Settings). Buttons illuminate to indicate status: Green, steady-Active call Green, flashing-Held call Amber...
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... as line/call to retrieve a call on hold. 5 Transfer button Connects a call status, phone number, and soft key labels. 14 Cisco Unified Shows the Cisco Unified IP Phone model number. Cisco Unified IP Phone 7931G Administration Guide for an incoming call and remains on , the button is registered with Cisco Unified Communications Manager, you to each button with line or feature information. 3 Soft keys...
... as line/call to retrieve a call on hold. 5 Transfer button Connects a call status, phone number, and soft key labels. 14 Cisco Unified Shows the Cisco Unified IP Phone model number. Cisco Unified IP Phone 7931G Administration Guide for an incoming call and remains on , the button is registered with Cisco Unified Communications Manager, you to each button with line or feature information. 3 Soft keys...