Administration Guide
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Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-12457-01
Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-12457-01
Administration Guide
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... Registrar, Packet, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc.; Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 © 2007 Cisco Systems, Inc. Changing the Way We Work, Live, Play, and Learn is a trademark or registered trademark of their respective owners.
... Registrar, Packet, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc.; Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 © 2007 Cisco Systems, Inc. Changing the Way We Work, Live, Play, and Learn is a trademark or registered trademark of their respective owners.
Administration Guide
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... An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phone 7931G 1-2 Accessing Phone Menus and Local Features 1-5 What Networking Protocols Are Used? 1-6 What Features are Supported on the Cisco Unified IP Phone 7931G? 1-10 Feature Overview 1-10 Configuring Telephony Features 1-11 Configuring Network Parameters Using the Cisco Unified IP Phone 1-12 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-13 Overview of Supported...
... An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phone 7931G 1-2 Accessing Phone Menus and Local Features 1-5 What Networking Protocols Are Used? 1-6 What Features are Supported on the Cisco Unified IP Phone 7931G? 1-10 Feature Overview 1-10 Configuring Telephony Features 1-11 Configuring Network Parameters Using the Cisco Unified IP Phone 1-12 Providing Users with Feature Information 1-12 Understanding Security Features for Cisco Unified IP Phones 1-13 Overview of Supported...
Administration Guide
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... IP Phones 1-26 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-26 Checklist for Configuring the Cisco Unified IP Phone 7931G in Cisco Unified Communications Manager 1-27 Installing Cisco Unified IP Phones 1-32 Checklist for Installing the Cisco Unified IP Phone 7931G 1-33 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-2 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone...
... IP Phones 1-26 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-26 Checklist for Configuring the Cisco Unified IP Phone 7931G in Cisco Unified Communications Manager 1-27 Installing Cisco Unified IP Phones 1-32 Checklist for Installing the Cisco Unified IP Phone 7931G 1-33 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-2 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager 2-2 Understanding How the Cisco Unified IP Phone...
Administration Guide
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... with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-7 Securing the Phone with a Cable Lock 3-9 Mounting the Phone to the Wall 3-11 Verifying the Phone Startup Process 3-12 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7931G 4-1 Displaying a Configuration Menu 4-3 Unlocking and Locking Options 4-4 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
... with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-7 Securing the Phone with a Cable Lock 3-9 Mounting the Phone to the Wall 3-11 Verifying the Phone Startup Process 3-12 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7931G 4-1 Displaying a Configuration Menu 4-3 Unlocking and Locking Options 4-4 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
Administration Guide
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Contents Editing Values 4-5 Overview of Options Configurable from a Phone 4-6 Network Configuration Menu 4-7 Device Configuration Menu 4-15 CallManager Configuration Menu 4-16 HTTP...Phone 5-2 Configuring Corporate and Personal Directories 5-18 Configuring Corporate Directories 5-19 Configuring Personal Directory 5-19 Modifying Phone Button Templates 5-20 Configuring Softkey Templates 5-21 Setting Up Services 5-22 Adding Users to Cisco Unified Communications Manager 5-23 Managing the Cisco Unified CM User Options Web Pages 5-24 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified...
Contents Editing Values 4-5 Overview of Options Configurable from a Phone 4-6 Network Configuration Menu 4-7 Device Configuration Menu 4-15 CallManager Configuration Menu 4-16 HTTP...Phone 5-2 Configuring Corporate and Personal Directories 5-18 Configuring Corporate Directories 5-19 Configuring Personal Directory 5-19 Modifying Phone Button Templates 5-20 Configuring Softkey Templates 5-21 Setting Up Services 5-22 Adding Users to Cisco Unified Communications Manager 5-23 Managing the Cisco Unified CM User Options Web Pages 5-24 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified...
Administration Guide
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... Types 6-4 Configuring a Custom Phone Ring 6-4 Configuring Wideband Codec 6-5 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Backlight 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-3 Status Messages Screen 7-4 Network Statistics Screen 7-13 Firmware Versions Screen 7-15 Call Statistics Screen 7-16 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457...
... Types 6-4 Configuring a Custom Phone Ring 6-4 Configuring Wideband Codec 6-5 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Backlight 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-3 Status Messages Screen 7-4 Network Statistics Screen 7-13 Firmware Versions Screen 7-15 Call Statistics Screen 7-16 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457...
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... 9-4 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-5 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Registering the Phone with Cisco Unified Communications Manager 9-8 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-8 Cisco Unified IP Phone Resets Unexpectedly 9-9 Verifying Physical Connection 9-9 Identifying Intermittent Network Outages 9-9 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
... 9-4 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-5 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Registering the Phone with Cisco Unified Communications Manager 9-8 Symptom: Cisco Unified IP Phone Unable to Obtain IP Address 9-8 Cisco Unified IP Phone Resets Unexpectedly 9-9 Verifying Physical Connection 9-9 Identifying Intermittent Network Outages 9-9 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
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... Support for the Cisco Unified IP Phone A-2 How Users Access the Online Help System on the Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-4 How Users Configure Personal Directory Entries A-5 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-5 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
... Support for the Cisco Unified IP Phone A-2 How Users Access the Online Help System on the Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-4 How Users Configure Personal Directory Entries A-5 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-5 Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
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... tasks involve configuring network settings and affect the ability of the phones. Preface Overview Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457-01 xiii Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 provides the information you need to properly set up the Cisco Unified IP Phone 7931G on a Voice-over-IP (VoIP) network. The tasks described are administration-level tasks and are...
... tasks involve configuring network settings and affect the ability of the phones. Preface Overview Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457-01 xiii Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 provides the information you need to properly set up the Cisco Unified IP Phone 7931G on a Voice-over-IP (VoIP) network. The tasks described are administration-level tasks and are...
Administration Guide
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... view model information, status messages, network statistics, and firmware information from the Cisco Unified IP Phone Describes the information that you can obtain from a phone's web page, which you can use to remotely monitor the phone's operation and to assist with troubleshooting Provides tips for troubleshooting the Cisco Unified IP Phone Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 xiv OL-12457-01
... view model information, status messages, network statistics, and firmware information from the Cisco Unified IP Phone Describes the information that you can obtain from a phone's web page, which you can use to remotely monitor the phone's operation and to assist with troubleshooting Provides tips for troubleshooting the Cisco Unified IP Phone Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 xiv OL-12457-01
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... information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified IP Phone The following publications are available at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_ series_home.html • Cisco Unified IP Phone 7931G Phone Guide • Cisco Unified IP Phone Features A-Z • Installing the Universal Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for Cisco Unified IP Phones Cisco Unified Communications...
... information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified IP Phone The following publications are available at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_ series_home.html • Cisco Unified IP Phone 7931G Phone Guide • Cisco Unified IP Phone Features A-Z • Installing the Universal Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for Cisco Unified IP Phones Cisco Unified Communications...
Administration Guide
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..., which also lists all new and revised Cisco technical documentation, at : http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. Delivery of U.S. Importers, exporters, distributors and users are unable to United States and local country laws governing import, export, transfer and use encryption. Cisco Unified IP Phone 7931G Administration Guide for compliance with applicable laws and...
..., which also lists all new and revised Cisco technical documentation, at : http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. Delivery of U.S. Importers, exporters, distributors and users are unable to United States and local country laws governing import, export, transfer and use encryption. Cisco Unified IP Phone 7931G Administration Guide for compliance with applicable laws and...
Administration Guide
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...suggestions or references to material not covered in screen font. Elements in italics. A nonquoted set of data. Arguments for Cisco Unified Communications Manager 6.0 OL-12457-01 xvii The symbol ^ represents the key labeled Control-for which you supply values are...or the string will include the quotation marks. Preface Document Conventions Document Conventions This document uses the following conventions: Cisco Unified IP Phone 7931G Administration Guide for which you supply values are in square brackets are optional. Arguments for example, the key combination...
...suggestions or references to material not covered in screen font. Elements in italics. A nonquoted set of data. Arguments for Cisco Unified Communications Manager 6.0 OL-12457-01 xvii The symbol ^ represents the key labeled Control-for which you supply values are...or the string will include the quotation marks. Preface Document Conventions Document Conventions This document uses the following conventions: Cisco Unified IP Phone 7931G Administration Guide for which you supply values are in square brackets are optional. Arguments for example, the key combination...
Administration Guide
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... end of the hazards involved with electrical circuitry and be familiar with standard practices for Cisco Unified Communications Manager 6.0 OL-12457-01 Document Conventions Preface Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. Statement 1071 xviii Cisco Unified IP Phone 7931G Administration Guide for preventing accidents. Before you work on any equipment, be aware of each...
... end of the hazards involved with electrical circuitry and be familiar with standard practices for Cisco Unified Communications Manager 6.0 OL-12457-01 Document Conventions Preface Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. Statement 1071 xviii Cisco Unified IP Phone 7931G Administration Guide for preventing accidents. Before you work on any equipment, be aware of each...
Administration Guide
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... all variants of speaker status. Designed for Cisco Unified Communications Manager 6.0 OL-12457-01 1-1 In addition, because Cisco Unified IP Phones are familiar with moderate telephone traffic and specific call handling. This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7931G, page 1-2 • Accessing Phone Menus and Local Features, page 1-5 Cisco Unified IP Phone 7931G Administration Guide for users who are connected to...
... all variants of speaker status. Designed for Cisco Unified Communications Manager 6.0 OL-12457-01 1-1 In addition, because Cisco Unified IP Phones are familiar with moderate telephone traffic and specific call handling. This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7931G, page 1-2 • Accessing Phone Menus and Local Features, page 1-5 Cisco Unified IP Phone 7931G Administration Guide for users who are connected to...
Administration Guide
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... device. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified IP Phones, page 1-13 • Overview of the Cisco Unified IP Phone 7931G. Understanding the Cisco Unified IP Phone 7931G Chapter 1 An Overview of the Cisco Unified IP Phone • What Networking Protocols Are Used?, page 1-6 • What Features are Supported on the Cisco Unified IP Phone 7931G?, page 1-10 • Understanding Security Features for Cisco Unified Communications Manager 6.0 1-2 OL-12457-01 For more information, refer to a Cisco Unified IP Phone might cause...
... device. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified IP Phones, page 1-13 • Overview of the Cisco Unified IP Phone 7931G. Understanding the Cisco Unified IP Phone 7931G Chapter 1 An Overview of the Cisco Unified IP Phone • What Networking Protocols Are Used?, page 1-6 • What Features are Supported on the Cisco Unified IP Phone 7931G?, page 1-10 • Understanding Security Features for Cisco Unified Communications Manager 6.0 1-2 OL-12457-01 For more information, refer to a Cisco Unified IP Phone might cause...
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Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7931G Figure 1-1 Cisco Unified IP Phone 7931G Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457-01 1-3
Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7931G Figure 1-1 Cisco Unified IP Phone 7931G Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 6.0 OL-12457-01 1-3
Administration Guide
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...menu • Line button 21-Accesses a voice messaging system Cisco Unified IP Phone 7931G Administration Guide for example, Application menu, Headset, Settings). Understanding the Cisco Unified IP Phone 7931G Chapter 1 An Overview of the Cisco Unified IP Phone 1 Programmable Depending on configuration, programmable buttons provide access to phone lines buttons (line buttons) and intercom lines, speed-dial ... line or BLF status) Red, flashing-Remote call features (for example, Privacy, Conference), and local features (for Cisco Unified Communications Manager 6.0 1-4 OL-12457-01
...menu • Line button 21-Accesses a voice messaging system Cisco Unified IP Phone 7931G Administration Guide for example, Application menu, Headset, Settings). Understanding the Cisco Unified IP Phone 7931G Chapter 1 An Overview of the Cisco Unified IP Phone 1 Programmable Depending on configuration, programmable buttons provide access to phone lines buttons (line buttons) and intercom lines, speed-dial ... line or BLF status) Red, flashing-Remote call features (for example, Privacy, Conference), and local features (for Cisco Unified Communications Manager 6.0 1-4 OL-12457-01
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... button Toggles the speakerphone on hold . 5 Transfer button Connects a call status, phone number, and soft key labels. 14 Cisco Unified Shows the Cisco Unified IP Phone model number. View navigation pad directory numbers, lines, and features assigned to another number... Accessing Phone Menus and Local Features When the Cisco Unified IP Phone is at the center of the Cisco Unified IP Phone Accessing Phone Menus and Local Features 2 Paper label Allows you to retrieve a call on the screen. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...
... button Toggles the speakerphone on hold . 5 Transfer button Connects a call status, phone number, and soft key labels. 14 Cisco Unified Shows the Cisco Unified IP Phone model number. View navigation pad directory numbers, lines, and features assigned to another number... Accessing Phone Menus and Local Features When the Cisco Unified IP Phone is at the center of the Cisco Unified IP Phone Accessing Phone Menus and Local Features 2 Paper label Allows you to retrieve a call on the screen. Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager...