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Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
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... Footstand 15 Higher Viewing Angle 17 Lower Viewing Angle 18 Handset Rest 19 Cisco Unified IP Phone 6961 20 Phone Connections 20 Buttons and Hardware 22 Phone Screen 24 Footstand 24 Higher Viewing Angle 26 Lower Viewing Angle 27 Handset Rest 28 Applications 29 Phone Applications 29 Call History 29 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) iii
... Footstand 15 Higher Viewing Angle 17 Lower Viewing Angle 18 Handset Rest 19 Cisco Unified IP Phone 6961 20 Phone Connections 20 Buttons and Hardware 22 Phone Screen 24 Footstand 24 Higher Viewing Angle 26 Lower Viewing Angle 27 Handset Rest 28 Applications 29 Phone Applications 29 Call History 29 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) iii
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... 46 Call Pickup 47 Answer a Call Using Pickup 47 Answer a Call Using Group Pickup and a Group Pickup Number 47 Answer a Call Using Group Pickup and a Phone Number 48 Answer a Call Using Other Pickup 48 Call Waiting 48 Respond to a Call Waiting Notification 48 Codes 49 Place a Call Using a Client Matter Code... 51 Extension Mobility 52 Enable Extension Mobility 52 Fast Dial 52 Place a Call with a Fast-Dial Button 52 Hold 53 Hold and Resume a Call 53 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) v
... 46 Call Pickup 47 Answer a Call Using Pickup 47 Answer a Call Using Group Pickup and a Group Pickup Number 47 Answer a Call Using Group Pickup and a Phone Number 48 Answer a Call Using Other Pickup 48 Call Waiting 48 Respond to a Call Waiting Notification 48 Codes 49 Place a Call Using a Client Matter Code... 51 Extension Mobility 52 Enable Extension Mobility 52 Fast Dial 52 Place a Call with a Fast-Dial Button 52 Hold 53 Hold and Resume a Call 53 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) v
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... Transfer to Connect Calls Across Lines 62 Swap Between Calls Before Completing a Transfer 62 Web Dialer 62 Use Web Dialer with Cisco Directory 62 Use Web Dialer with Another Online Corporate Directory 62 Set Up, View, or Change Web Dialer Preferences 63 Sign ...68 Phone Services 68 Subscribe to a Service 69 Search for Services 69 Change or End Services 69 Change a Service Name 70 Add a Service to an Available Programmable Feature Button 70 User Settings 70 Change Your Browser Password 70 Change Your PIN 71 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications...
... Transfer to Connect Calls Across Lines 62 Swap Between Calls Before Completing a Transfer 62 Web Dialer 62 Use Web Dialer with Cisco Directory 62 Use Web Dialer with Another Online Corporate Directory 62 Set Up, View, or Change Web Dialer Preferences 63 Sign ...68 Phone Services 68 Subscribe to a Service 69 Search for Services 69 Change or End Services 69 Change a Service Name 70 Add a Service to an Available Programmable Feature Button 70 User Settings 70 Change Your Browser Password 70 Change Your PIN 71 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications...
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Accessibility Features 81 Hearing Impaired Accessibility Features 81 Vision Impaired and Blind Accessibility Features 85 Mobility Impaired Accessibility Features 87 Additional Information 90 Warranty 91 Cisco One-Year Limited Hardware Warranty Terms 91 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) ix
Accessibility Features 81 Hearing Impaired Accessibility Features 81 Vision Impaired and Blind Accessibility Features 85 Mobility Impaired Accessibility Features 87 Additional Information 90 Warranty 91 Cisco One-Year Limited Hardware Warranty Terms 91 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) ix
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Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 1 Your Phone Cisco Unified IP Phone 6921 The Cisco Unified IP Phone 6921 provides these features: • Phone connections • Buttons and hardware • Phone screen • Footstand • Handset rest Phone Connections For your phone. Your system administrator can help you connect your phone to work, it must be connected to the corporate IP telephony network.
Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 1 Your Phone Cisco Unified IP Phone 6921 The Cisco Unified IP Phone 6921 provides these features: • Phone connections • Buttons and hardware • Phone screen • Footstand • Handset rest Phone Connections For your phone. Your system administrator can help you connect your phone to work, it must be connected to the corporate IP telephony network.
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Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 3 Buttons and Hardware 1 2 Your Phone 17 3 16 4 15 5 14 6 7 13 1 2 /.@ ABC 4 5 GHI JKL 7 8 PQRS TUV 0 3 DEF 6 MNO 9 WXYZ 1 8 2 9 10 192525 1 Handset light strip 2 Phone screen 3 Softkey buttons 12 11 Indicates an incoming call and line status, softkey options, speed dials, placed calls, and phone menu listings. Shows...
Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 3 Buttons and Hardware 1 2 Your Phone 17 3 16 4 15 5 14 6 7 13 1 2 /.@ ABC 4 5 GHI JKL 7 8 PQRS TUV 0 3 DEF 6 MNO 9 WXYZ 1 8 2 9 10 192525 1 Handset light strip 2 Phone screen 3 Softkey buttons 12 11 Indicates an incoming call and line status, softkey options, speed dials, placed calls, and phone menu listings. Shows...
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Use it to access call history, user preferences, phone settings, and phone model information. During a call , displays line text label and other phone information 3 Softkey labels Displays date, time, and directory number. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for the active line. Footstand If your phone is placed on a table or desk, the footstand can be connected to access...
Use it to access call history, user preferences, phone settings, and phone model information. During a call , displays line text label and other phone information 3 Softkey labels Displays date, time, and directory number. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for the active line. Footstand If your phone is placed on a table or desk, the footstand can be connected to access...
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... tab 180 degrees. 3 Hold the tab between two fingers, with the slot in the handset cradle. 4 Press the tab evenly into the slot. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 9 Return the handset to ensure that the receiver will not slip out of the cradle. 1 2 3 192897 1 Remove the handset from...
... tab 180 degrees. 3 Hold the tab between two fingers, with the slot in the handset cradle. 4 Press the tab evenly into the slot. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 9 Return the handset to ensure that the receiver will not slip out of the cradle. 1 2 3 192897 1 Remove the handset from...
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Handset connection. Analog headset connection (optional). Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 11 Access port (10/100 PC) connection. Your Phone 1 3 2 4 7 6 5 192762 1 DC adaptor port (DC48V). 5 2 AC-to-DC power supply (optional). 6 3 AC power wall plug (optional). 7 4 Network port (10/100 SW) connection. IEEE 802.3af power enabled.
Handset connection. Analog headset connection (optional). Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 11 Access port (10/100 PC) connection. Your Phone 1 3 2 4 7 6 5 192762 1 DC adaptor port (DC48V). 5 2 AC-to-DC power supply (optional). 6 3 AC power wall plug (optional). 7 4 Network port (10/100 SW) connection. IEEE 802.3af power enabled.
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Depending on how your phone screen. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for example, a Privacy button) Buttons illuminate to indicate status: • Green, steady-Active call or two-way intercom call • Green, flashing-Held call • ...
Depending on how your phone screen. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for example, a Privacy button) Buttons illuminate to indicate status: • Green, steady-Active call or two-way intercom call • Green, flashing-Held call • ...
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..., speed dials, and phone menu listings. 5 Softkey labels Display softkeys for a higher or lower viewing angle, depending on a table or desk, the footstand can be connected to the back of your preference. Footstand If the phone is placed on your phone for available features or actions. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP...
..., speed dials, and phone menu listings. 5 Softkey labels Display softkeys for a higher or lower viewing angle, depending on a table or desk, the footstand can be connected to the back of your preference. Footstand If the phone is placed on your phone for available features or actions. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP...
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... Rest Your system administrator may have mounted your phone on a wall. Return the handset to ensure that the receiver will not slip out of the cradle. 1 2 3 192897 1 Remove the handset from the cradle and ... lines up evenly with the corner notches facing you might need to adjust the handset rest to the handset rest. With a wall-mounted phone, you . Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 19 An extension protrudes from the handset rest. 2 Rotate the tab 180 degrees. 3 Hold the tab between two fingers...
... Rest Your system administrator may have mounted your phone on a wall. Return the handset to ensure that the receiver will not slip out of the cradle. 1 2 3 192897 1 Remove the handset from the cradle and ... lines up evenly with the corner notches facing you might need to adjust the handset rest to the handset rest. With a wall-mounted phone, you . Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 19 An extension protrudes from the handset rest. 2 Rotate the tab 180 degrees. 3 Hold the tab between two fingers...
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Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 21 Access port (10/100 PC) connection. Headset connection (optional). Your Phone 1 3 2 4 7 6 5 192617 1 DC adaptor port (DC48V). 5 2 AC-to-DC power supply (optional). 6 3 AC power wall plug (optional). 7 4 Network port (10/100 SW) connection. IEEE 802.3af power enabled. Handset connection.
Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 21 Access port (10/100 PC) connection. Headset connection (optional). Your Phone 1 3 2 4 7 6 5 192617 1 DC adaptor port (DC48V). 5 2 AC-to-DC power supply (optional). 6 3 AC power wall plug (optional). 7 4 Network port (10/100 SW) connection. IEEE 802.3af power enabled. Handset connection.
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... Address Book button) • Call features (for Cisco Unified Communications Manager 7.1 (SCCP) 23 When the speakerphone is on -hook, displays phone numbers from your speed dials (down arrow). Allows you to dial phone numbers, enter letters, and select menu items (by entering the item number). Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for example, a Privacy button) Buttons illuminate...
... Address Book button) • Call features (for Cisco Unified Communications Manager 7.1 (SCCP) 23 When the speakerphone is on -hook, displays phone numbers from your speed dials (down arrow). Allows you to dial phone numbers, enter letters, and select menu items (by entering the item number). Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for example, a Privacy button) Buttons illuminate...
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Your Phone 2 1 CISCO 1 Footstand slots for a higher viewing angle 2 Footstand slots for a lower viewing angle Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 25 194406
Your Phone 2 1 CISCO 1 Footstand slots for a higher viewing angle 2 Footstand slots for a lower viewing angle Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 25 194406
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... History allows you to oldest). There is displayed. For example, if a phone has multiple lines, the 150 call limit is displayed with the call : • Received • Placed • Missed The caller ID is for Cisco Unified Communications Manager 7.1 (SCCP) 29 You can sort the Call History list by...are integrated into one list and are ordered by missed calls. You can also dial a number directly from the Call History list. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for all lines, each line, or by time (latest to view information about the last 150 calls on your...
... History allows you to oldest). There is displayed. For example, if a phone has multiple lines, the 150 call limit is displayed with the call : • Received • Placed • Missed The caller ID is for Cisco Unified Communications Manager 7.1 (SCCP) 29 You can sort the Call History list by...are integrated into one list and are ordered by missed calls. You can also dial a number directly from the Call History list. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for all lines, each line, or by time (latest to view information about the last 150 calls on your...
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Press the >> softkey to move the cursor to scroll and select.) 3. Press the EditDial softkey (you want to edit. 5. Select All Lines or the line that you may need to view. 4. Select Call History. (Use the Navigation bar and button to the right and press the Select the call you want to press the more softkey first). 6. Applications Edit Number From Call History 1. Press the Applications button . 2.
Press the >> softkey to move the cursor to scroll and select.) 3. Press the EditDial softkey (you want to edit. 5. Select All Lines or the line that you may need to view. 4. Select Call History. (Use the Navigation bar and button to the right and press the Select the call you want to press the more softkey first). 6. Applications Edit Number From Call History 1. Press the Applications button . 2.
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Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for your phone depend on the phone system configuration and the services you are subscribed to access. 4. Access Services 1. Press the Applications button . 2. For more information, see your phone: • Model Number • IP Address • MAC Address • Active Load • Inactive Load • Last Upgrade • Active Server • Stand...
Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for your phone depend on the phone system configuration and the services you are subscribed to access. 4. Access Services 1. Press the Applications button . 2. For more information, see your phone: • Model Number • IP Address • MAC Address • Active Load • Inactive Load • Last Upgrade • Active Server • Stand...
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... First name - Press the contact label number. - Search for Cisco Unified Communications Manager 7.1 (SCCP) 35 Press a line button. Contacts Phone Contacts The Cisco Unified IP Phones 6921, 6941, and 6961 provide you with access to corporate and personal contacts using these directories:...Press the Dial softkey. - Press the Select button. - You can dial calls from your phone. Last name - Press the Contacts button . 2. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for and Dial a Contact 1. Number 4. Enter the search criteria information, press the Submit...
... First name - Press the contact label number. - Search for Cisco Unified Communications Manager 7.1 (SCCP) 35 Press a line button. Contacts Phone Contacts The Cisco Unified IP Phones 6921, 6941, and 6961 provide you with access to corporate and personal contacts using these directories:...Press the Dial softkey. - Press the Select button. - You can dial calls from your phone. Last name - Press the Contacts button . 2. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for and Dial a Contact 1. Number 4. Enter the search criteria information, press the Submit...
