Fax Guide
Page 94
... #412 The fax could not be sent The fax could not send a fax because its memory is jammed in the recipient's fax machine. Contact the recipient and have the recipient load paper. #017 No tone is connected correctly. #012 Try again. Contact the recipient and have the recipient ... code, then send the document again. The document is too long. When the error is cleared, redo the operation. #003 Document is jammed in black & white The recipient's fax machine is connected with the computer correctly and redo operation. 94 The fax/telephone number you dialed ...
... #412 The fax could not be sent The fax could not send a fax because its memory is jammed in the recipient's fax machine. Contact the recipient and have the recipient load paper. #017 No tone is connected correctly. #012 Try again. Contact the recipient and have the recipient ... code, then send the document again. The document is too long. When the error is cleared, redo the operation. #003 Document is jammed in black & white The recipient's fax machine is connected with the computer correctly and redo operation. 94 The fax/telephone number you dialed ...
Printing Guide
Page 47
...be able to Hagaki 2 200x148mm from the computer. • When printing a return postcard, always set Orientation to start the 47 Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Select the media type For Media Type, select Hagaki A, Ink Jet Hagaki, Hagaki K, or... to feed the postcard properly, and this message again if you execute printing, the data will cause line shifts or a paper jam. • With return postcards, borderless printing cannot be displayed. When the guide message is displayed. Printing on Postcards This section ...
...be able to Hagaki 2 200x148mm from the computer. • When printing a return postcard, always set Orientation to start the 47 Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Select the media type For Media Type, select Hagaki A, Ink Jet Hagaki, Hagaki K, or... to feed the postcard properly, and this message again if you execute printing, the data will cause line shifts or a paper jam. • With return postcards, borderless printing cannot be displayed. When the guide message is displayed. Printing on Postcards This section ...
Getting Started Guide
Page 78
... Insert a USB flash drive to print directly. Also flashes while configuring the wireless LAN connection. (9) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (10) paper guides Align with both sides of paper can connect the optional Bluetooth Unit BU-30* to this port. Flashes: Printing or scanning...
... Insert a USB flash drive to print directly. Also flashes while configuring the wireless LAN connection. (9) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (10) paper guides Align with both sides of paper can connect the optional Bluetooth Unit BU-30* to this port. Flashes: Printing or scanning...
Getting Started Guide
Page 80
Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 80 Rear View (1) transport unit Open to remove jammed paper. (2) power cord connector Plug in the supplied power cord. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer.
Important • Do not touch the metal casing. • Do not plug in the USB cable to connect the machine with the computer. 80 Rear View (1) transport unit Open to remove jammed paper. (2) power cord connector Plug in the supplied power cord. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) USB port Plug in or unplug the USB cable while the machine is printing or scanning originals with a computer.
Getting Started Guide
Page 95
... print quality. 2. Loading Plain Paper / Photo Paper You can use general copy paper. Prepare paper. For the page size and paper weight you roll up this paper to flatten curled paper, see Media Types You Can Use. • You can cause paper jams. Note • We recommend Canon genuine photo paper for this may cause paper jams. • If paper is curled, hold the...
... print quality. 2. Loading Plain Paper / Photo Paper You can use general copy paper. Prepare paper. For the page size and paper weight you roll up this paper to flatten curled paper, see Media Types You Can Use. • You can cause paper jams. Note • We recommend Canon genuine photo paper for this may cause paper jams. • If paper is curled, hold the...
Getting Started Guide
Page 96
Important • Always load paper in the landscape orientation (C) can cause paper jams. 96 The paper may not be fed properly. Do not slide the paper guides too hard against the paper. Slide the right paper guide (A) to the back of the front tray. 4. Loading paper in the portrait orientation (B). Push the paper stack all the way out. 3. Use the right paper guide (A) to slide both paper guides all the way to align the paper guides with both sides of the front tray WITH THE PRINT SIDE FACING DOWN. Load the paper in the center of the paper stack. 2.
Important • Always load paper in the landscape orientation (C) can cause paper jams. 96 The paper may not be fed properly. Do not slide the paper guides too hard against the paper. Slide the right paper guide (A) to the back of the front tray. 4. Loading paper in the portrait orientation (B). Push the paper stack all the way out. 3. Use the right paper guide (A) to slide both paper guides all the way to align the paper guides with both sides of the front tray WITH THE PRINT SIDE FACING DOWN. Load the paper in the center of the paper stack. 2.
Getting Started Guide
Page 99
... the machine if they are not flat or the edges are already moistened and adhesive 1. Open the front cover gently, and extend the paper support. 99 The figures above show a side view of the leading edge of the envelope flap is folded, flatten it. • Use a pen to...the machine or cause the machine to the envelope's direction by specifying with a double flap • Envelopes whose gummed flaps are not aligned. They could jam in the inserting direction flat and sharpen the crease. The address is not supported. • Do not use the following envelopes. Prepare envelopes. •...
... the machine if they are not flat or the edges are already moistened and adhesive 1. Open the front cover gently, and extend the paper support. 99 The figures above show a side view of the leading edge of the envelope flap is folded, flatten it. • Use a pen to...the machine or cause the machine to the envelope's direction by specifying with a double flap • Envelopes whose gummed flaps are not aligned. They could jam in the inserting direction flat and sharpen the crease. The address is not supported. • Do not use the following envelopes. Prepare envelopes. •...
Getting Started Guide
Page 122
... document, magazine, or newspaper - However, do not load glued documents in the ADF even if the glue is dry, as this may cause paper jams. • Remove all staples, paper clips, and the like on the document is completely dry before feeding the document. • Load Legal-sized documents in the ADF. •... following types of originals Details - Originals You Can Load platen glass Item Types of documents in height - Max. 8.5 x 14.0 inches (216 x 356 mm) - They will jam. • Wrinkled or creased paper • Curled paper • Torn paper • Paper with holes • Glued...
... document, magazine, or newspaper - However, do not load glued documents in the ADF even if the glue is dry, as this may cause paper jams. • Remove all staples, paper clips, and the like on the document is completely dry before feeding the document. • Load Legal-sized documents in the ADF. •... following types of originals Details - Originals You Can Load platen glass Item Types of documents in height - Max. 8.5 x 14.0 inches (216 x 356 mm) - They will jam. • Wrinkled or creased paper • Curled paper • Torn paper • Paper with holes • Glued...
Getting Started Guide
Page 276
... reload it. If a print head nozzle is clogged, print will be faint and papers will be wasted. To load paper in Paper Is Smudged/Printed Surface Is Scratched 276 The curled paper causes paper jam. Check how to Successful Printing Check the machine status before printing! • Is the print head OK? Clean the inside of...
... reload it. If a print head nozzle is clogged, print will be faint and papers will be wasted. To load paper in Paper Is Smudged/Printed Surface Is Scratched 276 The curled paper causes paper jam. Check how to Successful Printing Check the machine status before printing! • Is the print head OK? Clean the inside of...
Scanning Guide
Page 156
... be scanned. Placing Multiple Items: Allow 0.4 inch (1 cm) or more than PDF, scan by specifying the data format. Open the document tray. 2. To save in paper jam. • Place and align documents of the same size when scanning two or more documents. • Refer to the width of the Online Manual for...
... be scanned. Placing Multiple Items: Allow 0.4 inch (1 cm) or more than PDF, scan by specifying the data format. Open the document tray. 2. To save in paper jam. • Place and align documents of the same size when scanning two or more documents. • Refer to the width of the Online Manual for...
Scanning Guide
Page 182
... place up until a beep sounds. 182 Insert the documents face-up to four items when the Compress scanned images upon transfer checkbox is selected in paper jam. • Place and align documents of the same size when scanning two or more documents. • Refer to the width of slanted items (10 degrees...
... place up until a beep sounds. 182 Insert the documents face-up to four items when the Compress scanned images upon transfer checkbox is selected in paper jam. • Place and align documents of the same size when scanning two or more documents. • Refer to the width of slanted items (10 degrees...
Troubleshooting Guide
Page 2
... Steadily 29 How to Restore the Machine's Network Settings to Factory Default 30 Problems with Printing 31 Printing Does Not Start 32 Paper Jams 34 Paper Does Not Feed Properly/"No Paper" Error Occurs 35 Cannot Print Properly with Automatic Duplex Printing 37 Copying/Printing Stops Before It Is Completed 38 Cannot Print Properly...
... Steadily 29 How to Restore the Machine's Network Settings to Factory Default 30 Problems with Printing 31 Printing Does Not Start 32 Paper Jams 34 Paper Does Not Feed Properly/"No Paper" Error Occurs 35 Cannot Print Properly with Automatic Duplex Printing 37 Copying/Printing Stops Before It Is Completed 38 Cannot Print Properly...
Troubleshooting Guide
Page 8
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 8
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 8
Troubleshooting Guide
Page 31
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device 31
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device 31
Troubleshooting Guide
Page 34
Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Click Here to Support Code List (When Paper Is Jammed). Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Note • You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search 34
Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the LCD: For details on the LCD by searching a Support Code. Click Here to Support Code List (When Paper Is Jammed). Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Note • You can confirm the actions against errors with Support Codes on your computer or on how to remove the jammed paper, refer to Search 34
Troubleshooting Guide
Page 126
• 9000 to 9ZZZ 9000 9500 • A000 to ZZZZ B200 B201 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed). 126
• 9000 to 9ZZZ 9000 9500 • A000 to ZZZZ B200 B201 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed). 126
Troubleshooting Guide
Page 129
... cause paper exit jams. If you cannot remove the jammed paper from the paper output slot, remove the paper from inside the machine. Reprint if necessary. • If the paper tears and you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 129 Paper Is Jammed inside...
... cause paper exit jams. If you cannot remove the jammed paper from the paper output slot, remove the paper from inside the machine. Reprint if necessary. • If the paper tears and you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 129 Paper Is Jammed inside...
Troubleshooting Guide
Page 132
Plug the machine back in the queue are canceled. All print jobs in and turn the machine back on. 8. If you close the transport unit, take back the machine in original position at once. 7. Note • After you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 132 Reload the paper. Reprint if necessary.
Plug the machine back in the queue are canceled. All print jobs in and turn the machine back on. 8. If you close the transport unit, take back the machine in original position at once. 7. Note • After you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 132 Reload the paper. Reprint if necessary.
Troubleshooting Guide
Page 135
Note • After you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 135 Reprint if necessary. All print jobs in original position at once. 9. Plug the machine back in and turn the machine back on. 10. Reload the paper. If you close the transport unit, take back the machine in the queue are canceled.
Note • After you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center. 135 Reprint if necessary. All print jobs in original position at once. 9. Plug the machine back in and turn the machine back on. 10. Reload the paper. If you close the transport unit, take back the machine in the queue are canceled.
Troubleshooting Guide
Page 140
If the message about paper jam is torn, a piece of paper may remain inside the machine. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing all the jammed paper, a piece of paper may remain inside the machine. Reprint if necessary. In... this case, confirm that you are using the paper suited for printing and ...
If the message about paper jam is torn, a piece of paper may remain inside the machine. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing all the jammed paper, a piece of paper may remain inside the machine. Reprint if necessary. In... this case, confirm that you are using the paper suited for printing and ...