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www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to change without notice. Toll-Free Live Tech Support - (1-800-828-4040) This option provides live... during your product's 1 year limited warranty period. CarePAK must be purchased during your product's warranty period. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For more information and updated program specifics, please visit our web site at a very attractive price....
www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to change without notice. Toll-Free Live Tech Support - (1-800-828-4040) This option provides live... during your product's 1 year limited warranty period. CarePAK must be purchased during your product's warranty period. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For more information and updated program specifics, please visit our web site at a very attractive price....
MP950 User's Guide
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... a Compliant Device 71 Connecting to a PictBridge Compliant Device 71 Printing Photographs Directly from a PictBridge Compliant Device 73 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 76 6 Printing Photographs from a Wireless Communication Device 78 Setting the Page Size, Media Type, and Layout ... 98 Keeping the Best Printing Results 101 When Printing Becomes Faint or Colors are Incorrect 102 Cleaning Your Machine 109 12 Troubleshooting 113 An Error Message is Displayed on the LCD 115 Cannot See the Display Properly on the LCD/Cannot See the ...
... a Compliant Device 71 Connecting to a PictBridge Compliant Device 71 Printing Photographs Directly from a PictBridge Compliant Device 73 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 76 6 Printing Photographs from a Wireless Communication Device 78 Setting the Page Size, Media Type, and Layout ... 98 Keeping the Best Printing Results 101 When Printing Becomes Faint or Colors are Incorrect 102 Cleaning Your Machine 109 12 Troubleshooting 113 An Error Message is Displayed on the LCD 115 Cannot See the Display Properly on the LCD/Cannot See the ...
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...change without notice. z Specifications are trademarks of Sony Corporation. Printer Driver Guide Refer to these guides as needed for full instructions on troubleshooting them. z "SmartMedia" is owned by the Infrared Data Association and used under license therefrom. z "IrDA Feature Trademark" is a...on some of the more advanced features. How to Use the Documentation Provided Easy Setup Instructions (Printed documentation) Be sure to Canon Inc. This sheet includes instructions for use the machine. and are trademarks of SD Association. z "SD Secure Digital memory card...
...change without notice. z Specifications are trademarks of Sony Corporation. Printer Driver Guide Refer to these guides as needed for full instructions on troubleshooting them. z "SmartMedia" is owned by the Infrared Data Association and used under license therefrom. z "IrDA Feature Trademark" is a...on some of the more advanced features. How to Use the Documentation Provided Easy Setup Instructions (Printed documentation) Be sure to Canon Inc. This sheet includes instructions for use the machine. and are trademarks of SD Association. z "SD Secure Digital memory card...
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... to the machine. This may cause electric leakage or damage to disconnect the power plug in case of an emergency, and it may result in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. Do not use a power supply source other than the one rated for servicing...
... to the machine. This may cause electric leakage or damage to disconnect the power plug in case of an emergency, and it may result in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. Do not use a power supply source other than the one rated for servicing...
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... USB cable connecting the digital camera to hold the connector by editing the DPOF. * Images other than Exif may not be able to purchase some Canon branded paper depending on the digital camera. Turn OFF the digital camera. 3. z When the digital camera is to print in the index display mode. - You..., the date when the photograph was taken is correctly connected, the icon digital camera. Print quality setting - Note z For the digital camera operation method and troubleshooting, refer to the image size set on the digital camera.
... USB cable connecting the digital camera to hold the connector by editing the DPOF. * Images other than Exif may not be able to purchase some Canon branded paper depending on the digital camera. Turn OFF the digital camera. 3. z When the digital camera is to print in the index display mode. - You..., the date when the photograph was taken is correctly connected, the icon digital camera. Print quality setting - Note z For the digital camera operation method and troubleshooting, refer to the image size set on the digital camera.
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...118 z "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for problems you cannot find appropriate tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the...z "Image position and size incorrect when scanning from the machine's operation panel" on page 140 Chapter 12 Troubleshooting 113 Chapter 12 Troubleshooting This section describes troubleshooting tips for the problems of copy direct printing. Note This section describes about error messages that are Misaligned/Cannot ...
...118 z "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for problems you cannot find appropriate tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the...z "Image position and size incorrect when scanning from the machine's operation panel" on page 140 Chapter 12 Troubleshooting 113 Chapter 12 Troubleshooting This section describes troubleshooting tips for the problems of copy direct printing. Note This section describes about error messages that are Misaligned/Cannot ...
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... an error occurs in the message. Take the appropriate action described in printing such as the printer is out of your Windows operating system. 114 Troubleshooting Chapter 12 z "Cannot Scan Films" on page 140 z "Thumbnail Display does not display correctly after previewing" on page 140 z "Cannot obtain a clean scan, colors scan....: 2001 is Displayed" on page 144 z "Error No.: 2500 is Displayed" on page 145 z "For Windows Users" on the version of paper or paper jams, a troubleshooting message is displayed automatically.
... an error occurs in the message. Take the appropriate action described in printing such as the printer is out of your Windows operating system. 114 Troubleshooting Chapter 12 z "Cannot Scan Films" on page 140 z "Thumbnail Display does not display correctly after previewing" on page 140 z "Cannot obtain a clean scan, colors scan....: 2001 is Displayed" on page 144 z "Error No.: 2500 is Displayed" on page 145 z "For Windows Users" on the version of paper or paper jams, a troubleshooting message is displayed automatically.
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.... Possible causes are not installed in the Easy Setup Instructions to contact the Canon Customer Care Center as soon as follows: z Some ink tanks are not installed in place. See "Replacing an Ink Tank" on page 96. Chapter 12 Troubleshooting 115 Replace the ink tank and close the Scanning Unit (Printer Cover... placed in memory card. Ink used for cleaning is open or close it . Ink has run out (The lamp on the memory card. Contact the Canon Customer Care Center. An Error Message is Displayed on the LCD An error message is displayed on the wrongly positioned ink tank flashes.
.... Possible causes are not installed in the Easy Setup Instructions to contact the Canon Customer Care Center as soon as follows: z Some ink tanks are not installed in place. See "Replacing an Ink Tank" on page 96. Chapter 12 Troubleshooting 115 Replace the ink tank and close the Scanning Unit (Printer Cover... placed in memory card. Ink used for cleaning is open or close it . Ink has run out (The lamp on the memory card. Contact the Canon Customer Care Center. An Error Message is Displayed on the LCD An error message is displayed on the wrongly positioned ink tank flashes.
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... Head alignment cannot be exposed directly to turn on the ink tank is not supported by this does not solve the problem, contact the Canon Customer Care Center. z Print Head nozzles are using paper from the Cassette. For details on manual Print Head alignment, see "Adjusting the...of the machine from the outlet. If this machine. Press [OK] to continue printing with this error still remains, contact the Canon Customer Care Center. 116 Troubleshooting Chapter 12 Align the Print Head so the Paper Output Slot will release the function for at least 5 seconds, and then ...
... Head alignment cannot be exposed directly to turn on the ink tank is not supported by this does not solve the problem, contact the Canon Customer Care Center. z Print Head nozzles are using paper from the Cassette. For details on manual Print Head alignment, see "Adjusting the...of the machine from the outlet. If this machine. Press [OK] to continue printing with this error still remains, contact the Canon Customer Care Center. 116 Troubleshooting Chapter 12 Align the Print Head so the Paper Output Slot will release the function for at least 5 seconds, and then ...
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... the Display on the LCD Cause Cannot see the display on page 19. 2. On the Operation Panel, press a button other than [ON/OFF]. Chapter 12 Troubleshooting 117 See "Turning the Machine ON and OFF" on page 17, and "Loading Paper" on the LCD. Use [ ] or [ ] to select , and then press [OK...
... the Display on the LCD Cause Cannot see the display on page 19. 2. On the Operation Panel, press a button other than [ON/OFF]. Chapter 12 Troubleshooting 117 See "Turning the Machine ON and OFF" on page 17, and "Loading Paper" on the LCD. Use [ ] or [ ] to select , and then press [OK...
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... Cause Dust or dirt is out of position. Slide the Scanner Lock Switch to the release position , press [ON/OFF] to the Scan Guide. 118 Troubleshooting Chapter 12
... Cause Dust or dirt is out of position. Slide the Scanner Lock Switch to the release position , press [ON/OFF] to the Scan Guide. 118 Troubleshooting Chapter 12
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... one as soon as illustrated in the "no ink" state. Action If the ink tank lamp is flashing, ink is not fully inserted. Chapter 12 Troubleshooting 119 Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to continue printing in (A). If...
... one as soon as illustrated in the "no ink" state. Action If the ink tank lamp is flashing, ink is not fully inserted. Chapter 12 Troubleshooting 119 Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to continue printing in (A). If...
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... properly. Auto Sheet Feeder or Cassette. Close Inner Cover then press [OK] on page 103. See "Printing the Nozzle Check Pattern" on the machine. 120 Troubleshooting Chapter 12 Open the printer properties dialog box. 2. Select [Quality & Media] from the pop-up menu and then click [Detailed Setting]. 3. The paper stack exceeds...
... properly. Auto Sheet Feeder or Cassette. Close Inner Cover then press [OK] on page 103. See "Printing the Nozzle Check Pattern" on the machine. 120 Troubleshooting Chapter 12 Open the printer properties dialog box. 2. Select [Quality & Media] from the pop-up menu and then click [Detailed Setting]. 3. The paper stack exceeds...
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... 2. Do not under [Name] in the [Printer List]. 4. Incorrect page size is processed. z Check [Page Size] on your computer. Chapter 12 Troubleshooting 121 Select [Applications] from within your machine displayed under any . Double-click the name of the paper loaded. To protect the Print Head, printing will...v.10.2, double-click the Print Center icon. 3. Interrupt printing when appropriate, turn OFF the machine, and wait at least 15 minutes. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the [Printer] menu. Note In Windows Me or Windows 98 ...
... 2. Do not under [Name] in the [Printer List]. 4. Incorrect page size is processed. z Check [Page Size] on your computer. Chapter 12 Troubleshooting 121 Select [Applications] from within your machine displayed under any . Double-click the name of the paper loaded. To protect the Print Head, printing will...v.10.2, double-click the Print Center icon. 3. Interrupt printing when appropriate, turn OFF the machine, and wait at least 15 minutes. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the [Printer] menu. Note In Windows Me or Windows 98 ...
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... directly from the popup menu. 2. On the [Page Setup] tab, click [Print Options]. 3. Note When Reduce spool data size is set on page 109. 122 Troubleshooting Chapter 12 Select [Automatic Duplex Printing], and select [Use reduced printing] in the [Page Setup] tab and select [Use reduced printing]. 1. Action Check that the...
... directly from the popup menu. 2. On the [Page Setup] tab, click [Print Options]. 3. Note When Reduce spool data size is set on page 109. 122 Troubleshooting Chapter 12 Select [Automatic Duplex Printing], and select [Use reduced printing] in the [Page Setup] tab and select [Use reduced printing]. 1. Action Check that the...
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... paper in landscape, horizontally fold it in half. 3. Important Before cleaning, be ejected. Place the only one sheet of the machine is dirty. Chapter 12 Troubleshooting 123 Action If the inside the machine are stained, wipe ink off the machine. See "Turning on the Machine" on the Bottom plate cleaning confirmation...
... paper in landscape, horizontally fold it in half. 3. Important Before cleaning, be ejected. Place the only one sheet of the machine is dirty. Chapter 12 Troubleshooting 123 Action If the inside the machine are stained, wipe ink off the machine. See "Turning on the Machine" on the Bottom plate cleaning confirmation...
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Inappropriate media type is dirty. Action Follow the steps described below to the Printer Driver Guide. 124 Troubleshooting Chapter 12 See "Turning on the Machine" on the machine, then remove any paper from the and press [OK]. 4. If there are ... that is compatible with Borderless Printing. Ensure that smudging may occur at the top and bottom edges of improvement after performing three times, contact the Canon Customer Care Center. Cleaning the Paper Feed Rollers consumes them, so perform this procedure only when necessary. 1. Repeat steps 3 and through 4 two times....
Inappropriate media type is dirty. Action Follow the steps described below to the Printer Driver Guide. 124 Troubleshooting Chapter 12 See "Turning on the Machine" on the machine, then remove any paper from the and press [OK]. 4. If there are ... that is compatible with Borderless Printing. Ensure that smudging may occur at the top and bottom edges of improvement after performing three times, contact the Canon Customer Care Center. Cleaning the Paper Feed Rollers consumes them, so perform this procedure only when necessary. 1. Repeat steps 3 and through 4 two times....
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...on as a computer administrator or Administrators, you set the machine to print the curl-corrected paper one sheet at a time. Open the [Canon IJ Printer Utility] dialog box. 2. Face up the printing surface (A), and cover it with a non-printing regular paper to your Windows documentation... the printer properties dialog box (Windows) or selected from [Custom Settings] in the Canon IJ Printer Utility dialog box (Macintosh), the setting is used. Select [Prevent paper abrasion]. Troubleshooting 125 Cause Thick paper is also applied under direct printing with the digital camera. If...
...on as a computer administrator or Administrators, you set the machine to print the curl-corrected paper one sheet at a time. Open the [Canon IJ Printer Utility] dialog box. 2. Face up the printing surface (A), and cover it with a non-printing regular paper to your Windows documentation... the printer properties dialog box (Windows) or selected from [Custom Settings] in the Canon IJ Printer Utility dialog box (Macintosh), the setting is used. Select [Prevent paper abrasion]. Troubleshooting 125 Cause Thick paper is also applied under direct printing with the digital camera. If...
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... high or low. Slide the Paper Guides against the paper stack. The procedure below to specify to . Use [ ] or [ ] to . 126 Troubleshooting Chapter 12 Action Close the Inner Cover completely. On the [Main] tab of the printer driver, ensure that paper is not selected correctly in the...Custom Settings] and place a check in [Prevent paper abrasion]. In the [Print] dialog box of the printer driver, select [Quality & Media] from the Canon IJ Printer Utility pop-up menu, and then ensure that case, reduce the amount of the Auto Sheet Feeder. In that the [Media Type] selected...
... high or low. Slide the Paper Guides against the paper stack. The procedure below to specify to . Use [ ] or [ ] to . 126 Troubleshooting Chapter 12 Action Close the Inner Cover completely. On the [Main] tab of the printer driver, ensure that paper is not selected correctly in the...Custom Settings] and place a check in [Prevent paper abrasion]. In the [Print] dialog box of the printer driver, select [Quality & Media] from the Canon IJ Printer Utility pop-up menu, and then ensure that case, reduce the amount of the Auto Sheet Feeder. In that the [Media Type] selected...
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... the Scanning Unit (Printer Cover), turn the machine off and turn it back on the machine in step 1, you have a high color saturation. Chapter 12 Troubleshooting 127 If you cannot use" on the Operation Panel. The media type is not selected correctly on page 21. Action Use Photo Paper Pro or... paper to touch the components inside the machine, or if the paper jam error continues after removing the paper, contact the Canon Customer Care Center. Be careful not to print images that of the paper loaded. Paper Curls/Ink Blots Cause Paper being used is easier. ...
... the Scanning Unit (Printer Cover), turn the machine off and turn it back on the machine in step 1, you have a high color saturation. Chapter 12 Troubleshooting 127 If you cannot use" on the Operation Panel. The media type is not selected correctly on page 21. Action Use Photo Paper Pro or... paper to touch the components inside the machine, or if the paper jam error continues after removing the paper, contact the Canon Customer Care Center. Be careful not to print images that of the paper loaded. Paper Curls/Ink Blots Cause Paper being used is easier. ...