Network Setup Troubleshooting
Page 2
... for problems you may encounter when setting up. • If you do not find a description for your trouble here, refer to "Troubleshooting" in the on-screen manual: Basic Guide/Advanced Guide. ■ Troubles in Setup/Connections 1 Connection checklist P.1 2 Cannot connect to the access point (the access point ... machine was forgotten P.6 8 Changing the port name P.6 ■ Restoring the Machine to the Factory Settings 1 Initializing using the machine's Operation Panel P.7 ■ Specifications 1 MP980 series P.8 2 MP620 series P.9
... for problems you may encounter when setting up. • If you do not find a description for your trouble here, refer to "Troubleshooting" in the on-screen manual: Basic Guide/Advanced Guide. ■ Troubles in Setup/Connections 1 Connection checklist P.1 2 Cannot connect to the access point (the access point ... machine was forgotten P.6 8 Changing the port name P.6 ■ Restoring the Machine to the Factory Settings 1 Initializing using the machine's Operation Panel P.7 ■ Specifications 1 MP980 series P.8 2 MP620 series P.9
Network Setup Troubleshooting
Page 3
... to the top of the machine, refer to an unintended access point. For the procedure, refer to set up. • Make sure that Canon software is displayed in the Preferred networks list. For details, refer to "3.2 How to "Machine's LAN Setting" in SSID. Follow the steps...WPA/WPA2 key" on page 3. • This machine does not support WPA/WPA2-Enterprise. Confirm the wireless channels available for the network device. "Troubleshooting" in the on-screen manual: Advanced Guide. • If the access point's IP address filtering is on wireless network devices installed in a ...
... to the top of the machine, refer to an unintended access point. For the procedure, refer to set up. • Make sure that Canon software is displayed in the Preferred networks list. For details, refer to "3.2 How to "Machine's LAN Setting" in SSID. Follow the steps...WPA/WPA2 key" on page 3. • This machine does not support WPA/WPA2-Enterprise. Confirm the wireless channels available for the network device. "Troubleshooting" in the on-screen manual: Advanced Guide. • If the access point's IP address filtering is on wireless network devices installed in a ...
Network Setup Troubleshooting
Page 7
... then click Change settings in "Appendix" of the Card Slot fails during setup This message is complete, to mount the Card Slot using the Canon IJ Network Tool, refer to "Cannot Mount the Card Slot" in "About Network Communication" in the Card Slot. To mount the Card Slot...About Network Communication" in the Computer name, domain, and workgroup settings column. If it appears, click OK. • If the problem is inserted in "Troubleshooting" of the Card Slot. Admin Password Enter the administrator password you did in step c except for a while, then click Retry. (A) Retry Click to ...
... then click Change settings in "Appendix" of the Card Slot fails during setup This message is complete, to mount the Card Slot using the Canon IJ Network Tool, refer to "Cannot Mount the Card Slot" in "About Network Communication" in the Card Slot. To mount the Card Slot...About Network Communication" in the Computer name, domain, and workgroup settings column. If it appears, click OK. • If the problem is inserted in "Troubleshooting" of the Card Slot. Admin Password Enter the administrator password you did in step c except for a while, then click Retry. (A) Retry Click to ...
Getting Started
Page 12
...the vicinity. • The machine supports WPS (Wi-Fi Protected Setup) and WCN (Windows Connect Now) in the printed manual: Network Setup Troubleshooting. □ Note on Wired LAN Connection • A router and LAN cable are not supported. □ Notes on Network Connection •...8226; The machine may communicate with the administrator privilege. • Do not switch user accounts during installation. • It may appear that Canon software is attempting to always allow access. • In an office setup, consult your access point's instruction manual or contact its manufacturer. ...
...the vicinity. • The machine supports WPS (Wi-Fi Protected Setup) and WCN (Windows Connect Now) in the printed manual: Network Setup Troubleshooting. □ Note on Wired LAN Connection • A router and LAN cable are not supported. □ Notes on Network Connection •...8226; The machine may communicate with the administrator privilege. • Do not switch user accounts during installation. • It may appear that Canon software is attempting to always allow access. • In an office setup, consult your access point's instruction manual or contact its manufacturer. ...
Getting Started
Page 21
... screen network device with a LAN cable appears, click Connect. (A), then click Yes. (A) If the machine is displayed during setup" in the printed manual: Network Setup Troubleshooting. 19
... screen network device with a LAN cable appears, click Connect. (A), then click Yes. (A) If the machine is displayed during setup" in the printed manual: Network Setup Troubleshooting. 19
Getting Started
Page 22
...Information" on page 29! 9 7 Windows XP/2000 Windows 8 C USB When the Network Setup of Device is displayed during setup" in the printed manual: Network Setup Troubleshooting. • If Unsafe Removal of the Card Slot dialog box appears, specify the drive letter, then click Next. When the Setup Completion dialog box appears...remove the USB cable, then click Finish. • If the error message appears, refer to "8 Changing the port name" in the printed manual: Network Setup Troubleshooting. 20 • To change the port name, click View Setup Results, then click Set Port Name.
...Information" on page 29! 9 7 Windows XP/2000 Windows 8 C USB When the Network Setup of Device is displayed during setup" in the printed manual: Network Setup Troubleshooting. • If Unsafe Removal of the Card Slot dialog box appears, specify the drive letter, then click Next. When the Setup Completion dialog box appears...remove the USB cable, then click Finish. • If the error message appears, refer to "8 Changing the port name" in the printed manual: Network Setup Troubleshooting. 20 • To change the port name, click View Setup Results, then click Set Port Name.
Getting Started
Page 24
... Next. 4 Detect Access Point You can be downloaded from the Canon support webpage (www.usa.canon. For details on network keys, refer to "3.1 About Network Key (Windows)/ Network Password (Macintosh)" in the printed manual: Network Setup Troubleshooting. • If you are unable to retrieve the network key ...or other settings refer to "5 The following screen is displayed during setup" in the list, or if an error message appears, refer to the manual of your network key by using the Canon PIXMA Wireless Setup...
... Next. 4 Detect Access Point You can be downloaded from the Canon support webpage (www.usa.canon. For details on network keys, refer to "3.1 About Network Key (Windows)/ Network Password (Macintosh)" in the printed manual: Network Setup Troubleshooting. • If you are unable to retrieve the network key ...or other settings refer to "5 The following screen is displayed during setup" in the list, or if an error message appears, refer to the manual of your network key by using the Canon PIXMA Wireless Setup...
Getting Started
Page 25
...; If the error message appears, refer to "5.6 The Set Printer IP Address dialog box is displayed during setup" in the printed manual: Network Setup Troubleshooting. 23 the drive letter, then click Next. Windows XP/2000 Go to Step . • If no connection is established even after Connect is clicked, refer ...
...; If the error message appears, refer to "5.6 The Set Printer IP Address dialog box is displayed during setup" in the printed manual: Network Setup Troubleshooting. 23 the drive letter, then click Next. Windows XP/2000 Go to Step . • If no connection is established even after Connect is clicked, refer ...
Getting Started
Page 26
Turn off the machine, then place the machine in the printed manual: Network Setup Troubleshooting. • If Unsafe Removal of Device is displayed, click OK. 24 For details, refer to "8 Changing the port name" in the location where you will use it, and turn on it. • To change the port name, click View Setup Results, then click Set Port Name. 10 7 8 USB E When the Setup Completion dialog box appears, remove the USB cable, then click Next.
Turn off the machine, then place the machine in the printed manual: Network Setup Troubleshooting. • If Unsafe Removal of Device is displayed, click OK. 24 For details, refer to "8 Changing the port name" in the location where you will use it, and turn on it. • To change the port name, click View Setup Results, then click Set Port Name. 10 7 8 USB E When the Setup Completion dialog box appears, remove the USB cable, then click Next.
Getting Started
Page 30
Next, read "12 Information" on page 29! 11 4 Windows XP/2000 Windows 5 When the Network Setup of the Card Slot dialog box appears, specify the drive letter, then click Next. G When the Setup Completion screen appears, click Finish. For details, refer to "5 The following screen is displayed during setup" in the printed manual: Network Setup Troubleshooting. I J • If the error message appears, refer to "8 Changing the port name" in the printed manual: Network Setup Troubleshooting. 28 • To change the port name, click View Setup Results, then click Set Port Name.
Next, read "12 Information" on page 29! 11 4 Windows XP/2000 Windows 5 When the Network Setup of the Card Slot dialog box appears, specify the drive letter, then click Next. G When the Setup Completion screen appears, click Finish. For details, refer to "5 The following screen is displayed during setup" in the printed manual: Network Setup Troubleshooting. I J • If the error message appears, refer to "8 Changing the port name" in the printed manual: Network Setup Troubleshooting. 28 • To change the port name, click View Setup Results, then click Set Port Name.
Getting Started
Page 41
Mac OS X v.10.4.x/v.10.3.9 Go to Step . Mac OS X v.10.5.x Go to Step . 39 The Printer Setup Utility and Canon IJ Network Scanner Selector will start up. • If the Set Printer IP Address dialog box appear, refer to the network device with a LAN cable (A), ... click Yes. Macintosh 4 (A) 5 USB Connect the machine to "5.6 The Set Printer IP Address dialog box is displayed during setup" in the printed manual: Network Setup Troubleshooting. USB D When the Setup Completion dialog box appears, remove the USB cable, then click OK. Next, read "18 Add the Machine" on page 45!
Mac OS X v.10.4.x/v.10.3.9 Go to Step . Mac OS X v.10.5.x Go to Step . 39 The Printer Setup Utility and Canon IJ Network Scanner Selector will start up. • If the Set Printer IP Address dialog box appear, refer to the network device with a LAN cable (A), ... click Yes. Macintosh 4 (A) 5 USB Connect the machine to "5.6 The Set Printer IP Address dialog box is displayed during setup" in the printed manual: Network Setup Troubleshooting. USB D When the Setup Completion dialog box appears, remove the USB cable, then click OK. Next, read "18 Add the Machine" on page 45!
Getting Started
Page 42
16 Setup the Machine and the Computer First-time Setup for Use over Wireless LAN 1 2 3 On the Canon IJ Network Tool screen, select LAN connection, then F click OK. Make sure there is complete, then click OK. For details, refer to "6 Machine's LAN Setting" ... the Setup Preparations dialog box appears, confirm that preparation is no machine is not detected" in the printed manual: Network Setup Troubleshooting. Select Setup in the pop-up menu, select MP620 series in Printers, then click OK. • Set the machine's LAN setting to "4.1 The machine is detected, refer to Wireless LAN...
16 Setup the Machine and the Computer First-time Setup for Use over Wireless LAN 1 2 3 On the Canon IJ Network Tool screen, select LAN connection, then F click OK. Make sure there is complete, then click OK. For details, refer to "6 Machine's LAN Setting" ... the Setup Preparations dialog box appears, confirm that preparation is no machine is not detected" in the printed manual: Network Setup Troubleshooting. Select Setup in the pop-up menu, select MP620 series in Printers, then click OK. • Set the machine's LAN setting to "4.1 The machine is detected, refer to Wireless LAN...
Getting Started
Page 43
...keys, refer to "3.1 About Network Key (Windows)/Network Password (Macintosh)" in the printed manual: Network Setup Troubleshooting. • If you are unable to retrieve the network key or other settings refer to "5 The following ...screen is displayed during setup" in the printed manual: Network Setup Troubleshooting. 41 Go to use, then click Connect. When the Access Points screen appears, select an access ...the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the...
...keys, refer to "3.1 About Network Key (Windows)/Network Password (Macintosh)" in the printed manual: Network Setup Troubleshooting. • If you are unable to retrieve the network key or other settings refer to "5 The following ...screen is displayed during setup" in the printed manual: Network Setup Troubleshooting. 41 Go to use, then click Connect. When the Access Points screen appears, select an access ...the manual of your network key by using the Canon PIXMA Wireless Setup Assistant or the instructions which can be downloaded from the...
Getting Started
Page 44
Press the ON button (A) TO TURN OFF THE MACHINE, then place the machine in the printed manual: Network Setup Troubleshooting. When the Setup Completion dialog box appears, remove the USB cable, then click Next. • If no connection is established even after Connect is clicked, ...
Press the ON button (A) TO TURN OFF THE MACHINE, then place the machine in the printed manual: Network Setup Troubleshooting. When the Setup Completion dialog box appears, remove the USB cable, then click Next. • If no connection is established even after Connect is clicked, ...
Getting Started
Page 49
... OS X v.10.5.x, the Card Slot is displayed, then screen, select Canon MP620 series Network in click Exit to use the machine as a scanner. K 47 H • To confirm the machine's MAC address, refer to "Troubleshooting" in Network Device List, then click Apply to close the dialog box.... 5 6 Macintosh D On the Canon IJ Network Scanner Selector Confirm that a check mark is not available when using the machine ...
... OS X v.10.5.x, the Card Slot is displayed, then screen, select Canon MP620 series Network in click Exit to use the machine as a scanner. K 47 H • To confirm the machine's MAC address, refer to "Troubleshooting" in Network Device List, then click Apply to close the dialog box.... 5 6 Macintosh D On the Canon IJ Network Scanner Selector Confirm that a check mark is not available when using the machine ...
Getting Started
Page 52
... to "5.12 The Timeout error screen is displayed during WPS setup" in the printed manual: Network Setup Troubleshooting. 50 When the access point is displayed during WPS setup" in the printed manual: Network Setup Troubleshooting. • The WPS button may be named differently depending on the LCD of your access point. Next...
... to "5.12 The Timeout error screen is displayed during WPS setup" in the printed manual: Network Setup Troubleshooting. 50 When the access point is displayed during WPS setup" in the printed manual: Network Setup Troubleshooting. • The WPS button may be named differently depending on the LCD of your access point. Next...
Getting Started
Page 61
...the machine. Introduces the machine and its functions, the included manuals and application software. Getting Started (this manual) Network Setup Troubleshooting Basic Guide (on-screen manual) Advanced Guide (on-screen manual) Describes how to set up and use , read safety ...precautions before using the product. Also includes "Troubleshooting" information for your machine. Describes various operating procedures to other functions available. After Installing the Machine ■ Manuals Safety Precautions ...
...the machine. Introduces the machine and its functions, the included manuals and application software. Getting Started (this manual) Network Setup Troubleshooting Basic Guide (on-screen manual) Advanced Guide (on-screen manual) Describes how to set up and use , read safety ...precautions before using the product. Also includes "Troubleshooting" information for your machine. Describes various operating procedures to other functions available. After Installing the Machine ■ Manuals Safety Precautions ...
User Manual
Page 1
MP620 series On-screen Manual Page 1 of 815 pages How to Use This Manual Printing This Manual MC-3130-V1.00 Basic Guide Describes the summary of this product. Advanced Guide Describes the detailed function of this product. Troubleshooting
MP620 series On-screen Manual Page 1 of 815 pages How to Use This Manual Printing This Manual MC-3130-V1.00 Basic Guide Describes the summary of this product. Advanced Guide Describes the detailed function of this product. Troubleshooting
User Manual
Page 3
Main Components Front View Rear View Inside View Operation Panel How to know before using it. Overview of the Machine Contents > Overview of the Machine Page 3 of 815 pages Advanced Guide Troubleshooting Overview of the Machine This section shows the component names of the machine and describes the basic operations you need to Navigate Menus on the LCD Selecting Menus on the HOME Screen Selecting Setting Items Other Operations Page top
Main Components Front View Rear View Inside View Operation Panel How to know before using it. Overview of the Machine Contents > Overview of the Machine Page 3 of 815 pages Advanced Guide Troubleshooting Overview of the Machine This section shows the component names of the machine and describes the basic operations you need to Navigate Menus on the LCD Selecting Menus on the HOME Screen Selecting Setting Items Other Operations Page top
User Manual
Page 4
... paper can use on the machine. Main Components Contents > Overview of the Machine > Main Components Main Components Front View Page 4 of 815 pages Advanced Guide Troubleshooting (1) Document Cover Open to load an original on the Platen Glass. (2) Operation Panel Use to change the settings of the machine or to insert a memory...
... paper can use on the machine. Main Components Contents > Overview of the Machine > Main Components Main Components Front View Page 4 of 815 pages Advanced Guide Troubleshooting (1) Document Cover Open to load an original on the Platen Glass. (2) Operation Panel Use to change the settings of the machine or to insert a memory...