User's Guide
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...3 Printing Photographs Directly from a Compliant Device 53 Connecting to a PictBridge Compliant Device 53 Printing Photographs Directly from a PictBridge Compliant Device 55 Printing Photographs Directly from a Canon Bubble...155 Users in Canada 166 Pre-Installation Requirements for MP530... 160 Connection of the Equipment 160 In Case of Equipment Malfunction ...Printing Becomes Faint or Colors are Incorrect 103 Printing the Nozzle Check Pattern 104 Print Head Cleaning 105 Print Head Deep Cleaning 106 Aligning the Print Head Automatically ........ 106 Cleaning Your Machine 107 9 Troubleshooting...
...3 Printing Photographs Directly from a Compliant Device 53 Connecting to a PictBridge Compliant Device 53 Printing Photographs Directly from a PictBridge Compliant Device 55 Printing Photographs Directly from a Canon Bubble...155 Users in Canada 166 Pre-Installation Requirements for MP530... 160 Connection of the Equipment 160 In Case of Equipment Malfunction ...Printing Becomes Faint or Colors are Incorrect 103 Printing the Nozzle Check Pattern 104 Print Head Cleaning 105 Print Head Deep Cleaning 106 Aligning the Print Head Automatically ........ 106 Cleaning Your Machine 107 9 Troubleshooting...
User's Guide
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...came with the machine. z If the machine exhibits a distinct change in performance, indicating a need for a long period such as during printing, the Print Head is kept clear at least one rated for the machine in the country where you have followed the instructions provided in fire or ...power plug in again. Otherwise you can easily unplug the power cord if necessary. These devices generate electrical noise which may result in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. Whenever you turn OFF the power and disconnect the power ...
...came with the machine. z If the machine exhibits a distinct change in performance, indicating a need for a long period such as during printing, the Print Head is kept clear at least one rated for the machine in the country where you have followed the instructions provided in fire or ...power plug in again. Otherwise you can easily unplug the power cord if necessary. These devices generate electrical noise which may result in "Troubleshooting" on local electrical requirements) Do not plug the machine into the machine. Whenever you turn OFF the power and disconnect the power ...
User's Guide
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... Plus Semi-gloss A4 Glossy Photo Paper A4 Glossy Photo Paper "Everyday Use" A4 Note z For the digital camera operation method and troubleshooting, refer to be printed (excluding the index print). - Images other than Exif may not be used. - Images will be scaled automatically according to the image size set on the machine...
... Plus Semi-gloss A4 Glossy Photo Paper A4 Glossy Photo Paper "Everyday Use" A4 Note z For the digital camera operation method and troubleshooting, refer to be printed (excluding the index print). - Images other than Exif may not be used. - Images will be scaled automatically according to the image size set on the machine...
User's Guide
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... Fax/Cannot Print a Fax" on page 138 z "Cannot Receive Faxes Automatically" on page 139 z "Machine Does Not Switch Automatically between Voice and Fax Calls" on page 139 z "Quality of Received Fax is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for the... problems of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched" on page 122 z "Paper Curls/Ink Blots"...
... Fax/Cannot Print a Fax" on page 138 z "Cannot Receive Faxes Automatically" on page 139 z "Machine Does Not Switch Automatically between Voice and Fax Calls" on page 139 z "Quality of Received Fax is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for the... problems of Paper is Smudged/Paper Does Not Feed Properly/Printed Surface is Scratched" on page 122 z "Paper Curls/Ink Blots"...
User's Guide
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... z "Service Error 5100 is Displayed" on page 146 z "Writing Error/Output Error/Communication Error" on page 146 z "When an Error is Displayed Regarding Automatic Duplex Printing" on page 147 z "Error No.: 300 is Displayed" on page 147 z "Error No.: 1700 is Displayed" on page 148 z "Error No.: 1851 is Displayed" on... is Displayed" on page 149 z "Error No.: 2500 is Displayed" on page 149 z "For Windows Users" on page 144 z ""There is connected to a computer 112 Troubleshooting Chapter 9
... z "Service Error 5100 is Displayed" on page 146 z "Writing Error/Output Error/Communication Error" on page 146 z "When an Error is Displayed Regarding Automatic Duplex Printing" on page 147 z "Error No.: 300 is Displayed" on page 147 z "Error No.: 1700 is Displayed" on page 148 z "Error No.: 1851 is Displayed" on... is Displayed" on page 149 z "Error No.: 2500 is Displayed" on page 149 z "For Windows Users" on page 144 z ""There is connected to a computer 112 Troubleshooting Chapter 9
User's Guide
Page 115
...be kept. If this error still remains, the Print Head may vary depending on the Platen Glass when copying with in [Enlarge/Reduce], and and in . Chapter 9 Troubleshooting 113 Set the paper size setting to make copies. Contact a Canon Customer Center. The message may be deleted if there...power failure or if you are able to A4, letter or legal and load paper of paper or paper jams, a troubleshooting message is already installed, remove the Print Head and reinstall it. If the Power Disconnects Unexpectedly The date and time setting on the LCD, take the corresponding ...
...be kept. If this error still remains, the Print Head may vary depending on the Platen Glass when copying with in [Enlarge/Reduce], and and in . Chapter 9 Troubleshooting 113 Set the paper size setting to make copies. Contact a Canon Customer Center. The message may be deleted if there...power failure or if you are able to A4, letter or legal and load paper of paper or paper jams, a troubleshooting message is already installed, remove the Print Head and reinstall it. If the Power Disconnects Unexpectedly The date and time setting on the LCD, take the corresponding ...
User's Guide
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... the appropriate ink tank. Replace the ink tank. The size of the same color are different. z More than one second interval) indicates the ink is empty. Canon shall not be damaged if printing is installed. Ink tank errors have occurred. Note If multiple ink lamps are ...Level Information" on page 98. Then press [OK]. If the same error occurs, contact a Canon Customer Care Center. 114 Troubleshooting Chapter 9 The machine may damage the Print Head. If you want to continue printing, press the [OK] with the refilled ink tank installed, press and hold the [Stop/...
... the appropriate ink tank. Replace the ink tank. The size of the same color are different. z More than one second interval) indicates the ink is empty. Canon shall not be damaged if printing is installed. Ink tank errors have occurred. Note If multiple ink lamps are ...Level Information" on page 98. Then press [OK]. If the same error occurs, contact a Canon Customer Care Center. 114 Troubleshooting Chapter 9 The machine may damage the Print Head. If you want to continue printing, press the [OK] with the refilled ink tank installed, press and hold the [Stop/...
User's Guide
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...After carrying out the above measures, if the problem continues after resolving the error. For details on manual Print Head alignment, see "Adjusting the Print Head Manually" on page 130. Chapter 9 Troubleshooting 115 Return the Scanning Unit to resolve the error. The document is jammed. See "Document Requirements" on... are clogged. The Duplexing Transport Unit is jammed in the ADF. Adjust the printer position so the Paper Output Slot will resume printing when it has cooled down . COVER IS OPEN DEVICE IN USE CANNOT TURN OFF DOCUMENT IN ADF DOCUMENT TOO LONG DUPLEX UNIT ...
...After carrying out the above measures, if the problem continues after resolving the error. For details on manual Print Head alignment, see "Adjusting the Print Head Manually" on page 130. Chapter 9 Troubleshooting 115 Return the Scanning Unit to resolve the error. The document is jammed. See "Document Requirements" on... are clogged. The Duplexing Transport Unit is jammed in the ADF. Adjust the printer position so the Paper Output Slot will resume printing when it has cooled down . COVER IS OPEN DEVICE IN USE CANNOT TURN OFF DOCUMENT IN ADF DOCUMENT TOO LONG DUPLEX UNIT ...
User's Guide
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... to copy too many documents, or a very long or detailed document. Press [Color]. Press [OK] to continue printing or press [Stop/Reset] to the instruction manual supplied with your device, you can continue printing. The machine's memory is a possibility that you are using a digital camera or...to turn on the machine. Contact the Canon Customer Care Center. Once the waste ink absorber becomes completely full, printing cannot be done until the waste ink absorber is pressed. Depending on the model or brand of the machine. 116 Troubleshooting Chapter 9 If the error is still ...
... to copy too many documents, or a very long or detailed document. Press [Color]. Press [OK] to continue printing or press [Stop/Reset] to the instruction manual supplied with your device, you can continue printing. The machine's memory is a possibility that you are using a digital camera or...to turn on the machine. Contact the Canon Customer Care Center. Once the waste ink absorber becomes completely full, printing cannot be done until the waste ink absorber is pressed. Depending on the model or brand of the machine. 116 Troubleshooting Chapter 9 If the error is still ...
User's Guide
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...W0X 6. Press [Menu] repeatedly to select , then press [OK]. Use [ ] or [ ] to display the Maintenance screen. 4. Chapter 9 Troubleshooting 117 Check the printed patterns and use [ ] or [ ] to turn on the machine, and then load two sheets of A4/Letter-sized plain paper in column A ...that has the least noticeable streaks. The Print Head alignment pattern is selected. 3. Press [OK] to move the cursor to column B, and then use [ ] or [ ] to adjust the print heads manually, follow the procedure below. 1. Repeat the procedure until you have...
...W0X 6. Press [Menu] repeatedly to select , then press [OK]. Use [ ] or [ ] to display the Maintenance screen. 4. Chapter 9 Troubleshooting 117 Check the printed patterns and use [ ] or [ ] to turn on the machine, and then load two sheets of A4/Letter-sized plain paper in column A ...that has the least noticeable streaks. The Print Head alignment pattern is selected. 3. Press [OK] to move the cursor to column B, and then use [ ] or [ ] to adjust the print heads manually, follow the procedure below. 1. Repeat the procedure until you have...
User's Guide
Page 120
...working. If required, try sending or receiving again. The recipient's fax machine is not color-compatible. Contact the recipient and have them check their fax machine or free up space ...is plugged in the handset cradle correctly. Contact the recipient and have them to print the received fax either because the paper size setting is incorrect or the ink ... a unique identification number (nnnn). When the machine sends or receives a fax, it later. 118 Troubleshooting Chapter 9 The recipient is incorrect. Set your machine is not using a G3 machine. The recipient's...
...working. If required, try sending or receiving again. The recipient's fax machine is not color-compatible. Contact the recipient and have them check their fax machine or free up space ...is plugged in the handset cradle correctly. Contact the recipient and have them to print the received fax either because the paper size setting is incorrect or the ink ... a unique identification number (nnnn). When the machine sends or receives a fax, it later. 118 Troubleshooting Chapter 9 The recipient is incorrect. Set your machine is not using a G3 machine. The recipient's...
User's Guide
Page 121
... remains the orange tape. If ink tank is fully inserted. Fast flashing (about three seconds) indicates ink is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to continue printing in the "no ink" state. Ink tank is unlit, press the mark on . If any orange parts are... on the LCD. Cannot See the Display on the LCD Cause Cannot see "Getting the Ink Level Information" on page 98. Chapter 9 Troubleshooting 119 If printing is not finished yet, just press the [OK] on the machine to End of the orange tape is not powered on the ink tank...
... remains the orange tape. If ink tank is fully inserted. Fast flashing (about three seconds) indicates ink is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/ Cannot Print to continue printing in the "no ink" state. Ink tank is unlit, press the mark on . If any orange parts are... on the LCD. Cannot See the Display on the LCD Cause Cannot see "Getting the Ink Level Information" on page 98. Chapter 9 Troubleshooting 119 If printing is not finished yet, just press the [OK] on the machine to End of the orange tape is not powered on the ink tank...
User's Guide
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... media type Action When printing directly from a computer, check the following. Open the Scanning Unit (Printer Cover) and check if all ink lamps light red. See "Print Head Cleaning" on the machine. 120 Troubleshooting Chapter 9 There is not set the [Print Quality] setting to set... properly. Inner Cover is closed. Print the nozzle check pattern to the [Fine] end. See "Print Head Deep Cleaning" on page 106....
... media type Action When printing directly from a computer, check the following. Open the Scanning Unit (Printer Cover) and check if all ink lamps light red. See "Print Head Cleaning" on the machine. 120 Troubleshooting Chapter 9 There is not set the [Print Quality] setting to set... properly. Inner Cover is closed. Print the nozzle check pattern to the [Fine] end. See "Print Head Deep Cleaning" on page 106....
User's Guide
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...computer or environment. If you are printing high-resolution documents, processing the data will take time, and printing will stop to allow the ink time to ensure that it matches the size of print jobs. 2. Chapter 9 Troubleshooting 121 Use Canon IJ Status Monitor in Windows or... Printer Setup Utility (or Print Center) in the [Printer] menu. Click the [Maintenance] tab and then [View Printer Status]. 3. You are printing high-resolution documents such as photographs...
...computer or environment. If you are printing high-resolution documents, processing the data will take time, and printing will stop to allow the ink time to ensure that it matches the size of print jobs. 2. Chapter 9 Troubleshooting 121 Use Canon IJ Status Monitor in Windows or... Printer Setup Utility (or Print Center) in the [Printer] menu. Click the [Maintenance] tab and then [View Printer Status]. 3. You are printing high-resolution documents such as photographs...
User's Guide
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... directly from the digital camera, or the printed from your computer. the Platen Glass or in Print Area. When Copying Cause The document is set on page 107. document from the popup menu. 2. Document Cover is Scratched 122 Troubleshooting Chapter 9 Open the printer properties dialog box.... 2. z This is useful when a part of straight lines or data is lost . The quality (Print quality) displayed on the LCD is too large, part of it...
... directly from the digital camera, or the printed from your computer. the Platen Glass or in Print Area. When Copying Cause The document is set on page 107. document from the popup menu. 2. Document Cover is Scratched 122 Troubleshooting Chapter 9 Open the printer properties dialog box.... 2. z This is useful when a part of straight lines or data is lost . The quality (Print quality) displayed on the LCD is too large, part of it...
User's Guide
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... hollow on the machine, then remove any paper from the and press [OK]. Place the only one sheet of the machine is dirty, printed paper may be smudged. Chapter 9 Troubleshooting 123 Use [ ] or [ ] to turn off the protrusions using a swab or the like. Action If the inside of the machine is dirty...
... hollow on the machine, then remove any paper from the and press [OK]. Place the only one sheet of the machine is dirty, printed paper may be smudged. Chapter 9 Troubleshooting 123 Use [ ] or [ ] to turn off the protrusions using a swab or the like. Action If the inside of the machine is dirty...
User's Guide
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...the paper you are no signs of improvement after performing three times, contact the Canon Customer Care Center. Repeat steps 3, three times. Load three or more sheets of the paper when using is used. If there are printing on page 18. 2. See "Media Types You cannot Use" on page 23.... Cause Paper Feed Roller is loaded in step 2. 7. Action Follow the steps described below to the Printer Driver Guide. 124 Troubleshooting Chapter 9 The Paper Feed Roller will feed through...
...the paper you are no signs of improvement after performing three times, contact the Canon Customer Care Center. Repeat steps 3, three times. Load three or more sheets of the paper when using is used. If there are printing on page 18. 2. See "Media Types You cannot Use" on page 23.... Cause Paper Feed Roller is loaded in step 2. 7. Action Follow the steps described below to the Printer Driver Guide. 124 Troubleshooting Chapter 9 The Paper Feed Roller will feed through...
User's Guide
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... paper is complete. Important In Windows XP or Windows 2000 When not logged on page 126. Open the [Canon IJ Printer Utility] dialog box. 2. Troubleshooting 125 If the printing surface is also applied under direct printing with the digital camera. When [Prevent paper abrasion] is selected in the printer properties dialog box (Windows) or...
... paper is complete. Important In Windows XP or Windows 2000 When not logged on page 126. Open the [Canon IJ Printer Utility] dialog box. 2. Troubleshooting 125 If the printing surface is also applied under direct printing with the digital camera. When [Prevent paper abrasion] is selected in the printer properties dialog box (Windows) or...
User's Guide
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...print surface is loaded correctly. Ensure that paper is smudged with some printing jobs despite being used when printing directly from the Canon IJ Printer Utility pop-up menu, and then ensure that have a high color... press [OK]. 3. In the [Print] dialog box of paper to half (approx. 5 mm / 0.2" in the portrait orientation regardless of the print direction of the Auto Sheet Feeder. ...cannot be used is not closed completely. Note If printing surface abrasion is loaded incorrectly. Display . Use [ ] or [ ] to print images that the [Media Type] selected matches the ...
...print surface is loaded correctly. Ensure that paper is smudged with some printing jobs despite being used when printing directly from the Canon IJ Printer Utility pop-up menu, and then ensure that have a high color... press [OK]. 3. In the [Print] dialog box of paper to half (approx. 5 mm / 0.2" in the portrait orientation regardless of the print direction of the Auto Sheet Feeder. ...cannot be used is not closed completely. Note If printing surface abrasion is loaded incorrectly. Display . Use [ ] or [ ] to print images that the [Media Type] selected matches the ...
User's Guide
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... removing the paper, contact the Canon Customer Care Center. z If you cannot remove the paper or the paper tears inside the machine at this operation cancels any print jobs in progress. The paper will need to the following procedure. Chapter 9 Troubleshooting 127 Reload the paper into the...selected correctly on . Action Ensure that the media type selected on the machine in the Paper Output Slot/ Remove the paper according to retry printing, because this time. Paper Jams Cause Action Paper jams in step 1, you will be ejected automatically. 2. After removing all paper, close...
... removing the paper, contact the Canon Customer Care Center. z If you cannot remove the paper or the paper tears inside the machine at this operation cancels any print jobs in progress. The paper will need to the following procedure. Chapter 9 Troubleshooting 127 Reload the paper into the...selected correctly on . Action Ensure that the media type selected on the machine in the Paper Output Slot/ Remove the paper according to retry printing, because this time. Paper Jams Cause Action Paper jams in step 1, you will be ejected automatically. 2. After removing all paper, close...