User Manual
Page 4
...Printing Registered Jobs 65 Chapter 6 Maintenance 66 1. Regular Maintenance 66 Cleaning the Scanner 66 Cleaning the Inside of Documents as Search Keywords 33 Specifying Security Settings for Black-and-White Scanning 33 ...Rollers 67 2. Handling Paper Jams/Double Feed Detection 34 7. Troubleshooting 75 2. Other Functions 36 Setting the Long Document Mode 36 Chapter 4 ISIS/TWAIN Driver Settings 38 1. Removing the Document Feed Tray 81 Chapter 8 Appendix 82 Specifications 82 Specifications 82 Replacement Parts 83 External Dimensions 84 INDEX 86 4 DR-3010C...
...Printing Registered Jobs 65 Chapter 6 Maintenance 66 1. Regular Maintenance 66 Cleaning the Scanner 66 Cleaning the Inside of Documents as Search Keywords 33 Specifying Security Settings for Black-and-White Scanning 33 ...Rollers 67 2. Handling Paper Jams/Double Feed Detection 34 7. Troubleshooting 75 2. Other Functions 36 Setting the Long Document Mode 36 Chapter 4 ISIS/TWAIN Driver Settings 38 1. Removing the Document Feed Tray 81 Chapter 8 Appendix 82 Specifications 82 Specifications 82 Replacement Parts 83 External Dimensions 84 INDEX 86 4 DR-3010C...
User Manual
Page 20
... a photocopy of embossment. 20 DR-3010C In this case, adjust the scanning intensity in the application software and set the Preventing Bleed Through/Removing the Document Background function in the driver before scanning the document. • It is recommended that thin documents are fed one sheet at a time. • Scanning documents before scanning it. • Scanning...
... a photocopy of embossment. 20 DR-3010C In this case, adjust the scanning intensity in the application software and set the Preventing Bleed Through/Removing the Document Background function in the driver before scanning the document. • It is recommended that thin documents are fed one sheet at a time. • Scanning documents before scanning it. • Scanning...
User Manual
Page 31
...Report IMPORTANT When scanning different size documents together, align the center of the documents with the center of the document. Skipping Blank Pages You can set the scanning conditions to scan both sides of an 11" x 17"/A3 document folded in the Properties for Canon DR-3010C dialog box → select [... a scanned image is a blank page, and not to be combined as LTR and LGL documents, while detecting the correct size of the feed roller. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Skip blank page] from the Scanning Side drop-down list ...
...Report IMPORTANT When scanning different size documents together, align the center of the documents with the center of the document. Skipping Blank Pages You can set the scanning conditions to scan both sides of an 11" x 17"/A3 document folded in the Properties for Canon DR-3010C dialog box → select [... a scanned image is a blank page, and not to be combined as LTR and LGL documents, while detecting the correct size of the feed roller. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Skip blank page] from the Scanning Side drop-down list ...
User Manual
Page 66
... away. Removing and Attaching the Rollers and Document Holding Guide ........ 69 Roller Replacement Cycle 69 Removing/Attaching the Feed Roller 69 Removing/Attaching the Retard Roller 71 Removing/Attaching the Document Holding Guide 73 Resetting the Counter 74 CAUTION • When cleaning the scanner and the inside the scanner. 66 DR-3010C Cleaning the Scanner To clean the exterior of the...
... away. Removing and Attaching the Rollers and Document Holding Guide ........ 69 Roller Replacement Cycle 69 Removing/Attaching the Feed Roller 69 Removing/Attaching the Retard Roller 71 Removing/Attaching the Document Holding Guide 73 Resetting the Counter 74 CAUTION • When cleaning the scanner and the inside the scanner. 66 DR-3010C Cleaning the Scanner To clean the exterior of the...
User Manual
Page 67
... scanned images contain streaks, or if the scanned documents become dirty, the sensor glass or rollers inside of the scanner. Retard Roller d c Feed Roller 67 DR-3010C If there are scratches on the images, as well as the light source, may get wet, and ...cause a malfunction. 3 Use compressed air to remove dust and paper particles from the inside the scanner may cause marks on the sensor glass, contact your local authorized Canon...
... scanned images contain streaks, or if the scanned documents become dirty, the sensor glass or rollers inside of the scanner. Retard Roller d c Feed Roller 67 DR-3010C If there are scratches on the images, as well as the light source, may get wet, and ...cause a malfunction. 3 Use compressed air to remove dust and paper particles from the inside the scanner may cause marks on the sensor glass, contact your local authorized Canon...
User Manual
Page 68
...turning them. f e 7 Wipe the document holding guide with a cloth that has been dampened with water and thoroughly wrung out. Clean the f rollers while turning them to the scanner when cleaning is finished. 12 Close the document eject tray. 68 DR-3010C Make sure that has been dampened with ...water and thoroughly wrung out. Wipe the rollers with a cloth that has been dampened with...
...turning them. f e 7 Wipe the document holding guide with a cloth that has been dampened with water and thoroughly wrung out. Clean the f rollers while turning them to the scanner when cleaning is finished. 12 Close the document eject tray. 68 DR-3010C Make sure that has been dampened with ...water and thoroughly wrung out. Wipe the rollers with a cloth that has been dampened with...
User Manual
Page 69
... injury. CAUTION Do not use excessive force when removing or attaching the rollers and document holding guide), contact your local authorized Canon dealer or service representative. 3 Open the roller cover by placing your fingers in each respective section. Removing/Attaching the Feed Roller To remove or attach the feed roller, follow the procedure below. Roller Cover 69 DR-3010C
... injury. CAUTION Do not use excessive force when removing or attaching the rollers and document holding guide), contact your local authorized Canon dealer or service representative. 3 Open the roller cover by placing your fingers in each respective section. Removing/Attaching the Feed Roller To remove or attach the feed roller, follow the procedure below. Roller Cover 69 DR-3010C
User Manual
Page 70
d c Attaching the Feed Roller 1 Insert the feed roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the main unit. 5 Remove the feed roller by moving it to the left to detach it from its shaft, and pull it to the left of the feed roller into the hole on the left (d). 4 Lift up the roller fixing lever (c), and slide it out of the slot. 2 Slide the roller fixing lever to the right to lock the shaft of the feed roller. 3 Push down the lever to lock the roller into place. 70 DR-3010C
d c Attaching the Feed Roller 1 Insert the feed roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the main unit. 5 Remove the feed roller by moving it to the left to detach it from its shaft, and pull it to the left of the feed roller into the hole on the left (d). 4 Lift up the roller fixing lever (c), and slide it out of the slot. 2 Slide the roller fixing lever to the right to lock the shaft of the feed roller. 3 Push down the lever to lock the roller into place. 70 DR-3010C
User Manual
Page 71
... pulling the front unit open (d). Removing/Attaching the Retard Roller To remove or attach the retard roller, follow the procedure below. d c 6 Close the document eject tray. 71 DR-3010C Removing the Retard Roller 5 Close the front unit by pushing until it clicks into place. 4 Close the roller cover. Using excessive force may cause damage or personal injury...
... pulling the front unit open (d). Removing/Attaching the Retard Roller To remove or attach the retard roller, follow the procedure below. d c 6 Close the document eject tray. 71 DR-3010C Removing the Retard Roller 5 Close the front unit by pushing until it clicks into place. 4 Close the roller cover. Using excessive force may cause damage or personal injury...
User Manual
Page 72
...front unit using your finger. b a 2 Slide the roller fixing lever to the left of the retard roller. 5 Remove the retard roller by moving it to the right to detach it from its shaft, and pull it to lock the shaft of the feed roller into the hole on the front unit. 4 Lift up... the roller fixing lever (c), and slide it out. 3 Push down the lever to the right (d). 3 Open the roller cover inside the roller cover, and align the notch on the roller with the shaft on the left to lock the roller into place. 72 DR-3010C
...front unit using your finger. b a 2 Slide the roller fixing lever to the left of the retard roller. 5 Remove the retard roller by moving it to the right to detach it from its shaft, and pull it to lock the shaft of the feed roller into the hole on the front unit. 4 Lift up... the roller fixing lever (c), and slide it out. 3 Push down the lever to the right (d). 3 Open the roller cover inside the roller cover, and align the notch on the roller with the shaft on the left to lock the roller into place. 72 DR-3010C
User Manual
Page 73
...you hear a click. 1 Open the roller cover, and slide the document holding guide to remove it. 6 Close the document eject tray. CAUTION Use caution when removing or attaching the document holding guide, follow the procedure below. Removing the Document Holding Guide 5 Close the front unit by... force may cause damage or personal injury. Removing/Attaching the Document Holding Guide To remove or attach the document holding guide. 4 Close the roller cover. Make sure that the cover is completely closed by gently pushing it up on both sides until it . 73 DR-3010C
...you hear a click. 1 Open the roller cover, and slide the document holding guide to remove it. 6 Close the document eject tray. CAUTION Use caution when removing or attaching the document holding guide, follow the procedure below. Removing the Document Holding Guide 5 Close the front unit by... force may cause damage or personal injury. Removing/Attaching the Document Holding Guide To remove or attach the document holding guide. 4 Close the roller cover. Make sure that the cover is completely closed by gently pushing it up on both sides until it . 73 DR-3010C
User Manual
Page 74
... Control Panel is displayed with the Classic View, double-click [Scanners and Cameras]. Resetting the Counter After replacing the feed rollers, open the counter settings dialog box and reset the counter. 1 From the Windows task bar, click [Start] → [Control Panel]. 3 Right-click [CANON DR-3010C USB] → click [Properties]. 4 Click the [Maintenance] tab →...
... Control Panel is displayed with the Classic View, double-click [Scanners and Cameras]. Resetting the Counter After replacing the feed rollers, open the counter settings dialog box and reset the counter. 1 From the Windows task bar, click [Start] → [Control Panel]. 3 Right-click [CANON DR-3010C USB] → click [Properties]. 4 Click the [Maintenance] tab →...
User Manual
Page 77
...scanning glass or rollers inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative. For information on the rear side of the documents and then scan the copy. Symptoms Problem Solution A TIFF file saved in the Properties for Canon DR-3010C dialog box ...on the image even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be opened by other applications. Symptoms Problem Solution There are still abnormalities in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box....
...scanning glass or rollers inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative. For information on the rear side of the documents and then scan the copy. Symptoms Problem Solution A TIFF file saved in the Properties for Canon DR-3010C dialog box ...on the image even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be opened by other applications. Symptoms Problem Solution There are still abnormalities in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box....
User Manual
Page 78
... local authorized Canon Dealer, or service representative. 78 DR-3010C Some applications do not support functions, such as this will result in some applications. For more information on p.34. Handling Paper Jams/Double Feed Detection," on closing the front unit, see "6. For more information on removing documents, see "6.... Panel The following are possible causes of the paper size fails even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Error Code Problem Solution This error code is displayed if the front unit of the...
... local authorized Canon Dealer, or service representative. 78 DR-3010C Some applications do not support functions, such as this will result in some applications. For more information on p.34. Handling Paper Jams/Double Feed Detection," on closing the front unit, see "6. For more information on removing documents, see "6.... Panel The following are possible causes of the paper size fails even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Error Code Problem Solution This error code is displayed if the front unit of the...
User Manual
Page 83
... Dimensions 12.2" x 11.5" x 7.8" (W x D x H) 310 mm x 292 mm x 197 mm (W x D x H) Weight (without notice. 83 DR-3010C Product specifications are subject to replace the rollers (retard roller, feed roller) and document holding guide, see "Removing/Attaching the Feed Roller," on p. 73. • Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. Duplex 200...
... Dimensions 12.2" x 11.5" x 7.8" (W x D x H) 310 mm x 292 mm x 197 mm (W x D x H) Weight (without notice. 83 DR-3010C Product specifications are subject to replace the rollers (retard roller, feed roller) and document holding guide, see "Removing/Attaching the Feed Roller," on p. 73. • Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. Duplex 200...
User Manual
Page 86
..., resetting 74 D Dimensions...84 Display panel ...10 Disposal...8 Document eject area 10 Document eject tray 10 Document feed tray 10 Document feeder 10 Document guides 10 Document holding guide Attaching 73 Removing 73 Documents ...19 Placing...22 Double feed detection 52 Driver...13 E Extension tray ...10 86 F Features ...8 Feed roller Attaching 70 Removing 69 Feed Selection lever 11... Rotating image 49 Scan area, adjusting 45 Scan mode setting 40 Scanning side settings 43 Text orientation, correcting 50 Version, checking 55 J Job function...28 DR-3010C
..., resetting 74 D Dimensions...84 Display panel ...10 Disposal...8 Document eject area 10 Document eject tray 10 Document feed tray 10 Document feeder 10 Document guides 10 Document holding guide Attaching 73 Removing 73 Documents ...19 Placing...22 Double feed detection 52 Driver...13 E Extension tray ...10 86 F Features ...8 Feed roller Attaching 70 Removing 69 Feed Selection lever 11... Rotating image 49 Scan area, adjusting 45 Scan mode setting 40 Scanning side settings 43 Text orientation, correcting 50 Version, checking 55 J Job function...28 DR-3010C
User Manual
Page 87
CE-IE-632-02 87 DR-3010C Job Registration Tool 56 K Kensington...10 L Launcher, setting 61 Load limit mark 22 Long Document mode 36 M Maintenance ...66 Minus key ...10 Moving the scanner 6 N Name of parts ...10 O OPEN button ...10 Operating system 12 Operation panel 10 P ...indicator 10 Power switch ...10 Practical examples 33 Preparing the scanner 21 Document stopper 21 Trays...21 R Recognizing the scanner by computer 18 Registered job list 57 Replacement parts 83 Retard roller Attaching 72 Removing 71 Roller, replacing Counter, resetting 74 Replacement cycle 69 S Scan ...
CE-IE-632-02 87 DR-3010C Job Registration Tool 56 K Kensington...10 L Launcher, setting 61 Load limit mark 22 Long Document mode 36 M Maintenance ...66 Minus key ...10 Moving the scanner 6 N Name of parts ...10 O OPEN button ...10 Operating system 12 Operation panel 10 P ...indicator 10 Power switch ...10 Practical examples 33 Preparing the scanner 21 Document stopper 21 Trays...21 R Recognizing the scanner by computer 18 Registered job list 57 Replacement parts 83 Retard roller Attaching 72 Removing 71 Roller, replacing Counter, resetting 74 Replacement cycle 69 S Scan ...