Service Manual
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...6.1.1.1 Outline of paper feed. Check ink tank...6- 1 6.1.2.5 Close Ink Tank Cover ...6- 1 6.1.2.6 End of Troubleshooting...6- 1 6.1.2 Troubleshooting When Warnings Occur...6- 1 6.1.2.1 Ink Level: Check ...6- 1 6.1.2.2 Check maint cartridge capacity...6- 1 6.1.2.3 Ink tank is empty. Cannot feed paper more...6- 2 6.1.2.7 Paper Type Wrong...6- 2 6.1.2.8 GARO W12xx ...6- 2 6.1.2.9 Check printed document...6- 2 6.1.2.10 Prepare for service...6- 3 6.1.3 Troubleshooting When Errors Occur ...6- 3 Call for parts replacement. Replace the ink tank...6- 1 6.1.2.4 No ink tank loaded. Call for...
...6.1.1.1 Outline of paper feed. Check ink tank...6- 1 6.1.2.5 Close Ink Tank Cover ...6- 1 6.1.2.6 End of Troubleshooting...6- 1 6.1.2 Troubleshooting When Warnings Occur...6- 1 6.1.2.1 Ink Level: Check ...6- 1 6.1.2.2 Check maint cartridge capacity...6- 1 6.1.2.3 Ink tank is empty. Cannot feed paper more...6- 2 6.1.2.7 Paper Type Wrong...6- 2 6.1.2.8 GARO W12xx ...6- 2 6.1.2.9 Check printed document...6- 2 6.1.2.10 Prepare for service...6- 3 6.1.3 Troubleshooting When Errors Occur ...6- 3 Call for parts replacement. Replace the ink tank...6- 1 6.1.2.4 No ink tank loaded. Call for...
Service Manual
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... Feed roller home position error ...6- 10 6.1.3.39 03130031-2F3A valve open/close error ...6- 10 6.1.3.40 03130031-2F2E Roll media feeding error ...6- 11 6.1.3.41 03130031-2F28 Lift motor time out error ...6- 11 6.1.3.42 03130031-2F13 A/D Converter external trigger output stopped 6- 11 6.1.3.43 03130031-2F14 ASIC Register cannot be written...6- 11 6.1.3.44 03900001-4042/03900001-4049 Firmware error ...6- 11 6.1.3.45 E194-4034 Sensor calibration error ...6- 11 6.1.4 Troubleshooting When Service...
... Feed roller home position error ...6- 10 6.1.3.39 03130031-2F3A valve open/close error ...6- 10 6.1.3.40 03130031-2F2E Roll media feeding error ...6- 11 6.1.3.41 03130031-2F28 Lift motor time out error ...6- 11 6.1.3.42 03130031-2F13 A/D Converter external trigger output stopped 6- 11 6.1.3.43 03130031-2F14 ASIC Register cannot be written...6- 11 6.1.3.44 03900001-4042/03900001-4049 Firmware error ...6- 11 6.1.3.45 E194-4034 Sensor calibration error ...6- 11 6.1.4 Troubleshooting When Service...
Service Manual
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This button switches the paper source between online status and offline status. Offline: This button functions as a manual feed button and reverse-feeds the media. Head cleaning A is carried out when this button is held pressed for at least a second to turns off the printer. When the media is loaded: Displays the instructions of removing the media. Chapter 1 1.5.4 Internal parts 0012-6273 [1] [1] Maintenance cartridge 1.6 Basic Operation F-1-12 T-1-6 The cartridge that vacuums and collects excess ink. 1.6.1 Operation panel 0014-8839 This section describes the function...
This button switches the paper source between online status and offline status. Offline: This button functions as a manual feed button and reverse-feeds the media. Head cleaning A is carried out when this button is held pressed for at least a second to turns off the printer. When the media is loaded: Displays the instructions of removing the media. Chapter 1 1.5.4 Internal parts 0012-6273 [1] [1] Maintenance cartridge 1.6 Basic Operation F-1-12 T-1-6 The cartridge that vacuums and collects excess ink. 1.6.1 Operation panel 0014-8839 This section describes the function...
Service Manual
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... the Main Menu - Flashing:This indicates that an error message is turned off. auto-cutting, ink drying time and other parameter settings. 1. Main menu operations a) How to exit the Main menu. Setting menus and parameters: [OK] button 2. performing cleaning or other maintenance features; Off:This indicates that the printer is normal or the power is displayed. Chapter 1 [2] Data lamp (green) [3] Message lamp (orange) [4] Roll media lamp (green) [5] Cut sheet lamp (green) Flashing(when printing) :this...
... the Main Menu - Flashing:This indicates that an error message is turned off. auto-cutting, ink drying time and other parameter settings. 1. Main menu operations a) How to exit the Main menu. Setting menus and parameters: [OK] button 2. performing cleaning or other maintenance features; Off:This indicates that the printer is normal or the power is displayed. Chapter 1 [2] Data lamp (green) [3] Message lamp (orange) [4] Roll media lamp (green) [5] Cut sheet lamp (green) Flashing(when printing) :this...
Service Manual
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... driving time arises in the printer according to the automatic or manual ink draining procedure to back up on the Data Stored in the service mode to the instructions. 1-21 Be careful not to the latest version. If not, update it to initialize the counter information before you have replaced the main controller, check that the firmware is initialized. Such a charge can check this , discharge any static...
... driving time arises in the printer according to the automatic or manual ink draining procedure to back up on the Data Stored in the service mode to the instructions. 1-21 Be careful not to the latest version. If not, update it to initialize the counter information before you have replaced the main controller, check that the firmware is initialized. Such a charge can check this , discharge any static...
Service Manual
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... printer supports a white raster skip function to the carriage scan status. The wait time is received from the operation panel (Default: 5minutes). 2-4 The printer exits sleep mode when any nozzle train, overheating protection control is variable from the host computer. To make print position adjustment, A3-or-larger-sized roll media or cut media are slightly modified from the print driver. Print position adjustment work , the printer backs up the non-discharging nozzle with inks...
... printer supports a white raster skip function to the carriage scan status. The wait time is received from the operation panel (Default: 5minutes). 2-4 The printer exits sleep mode when any nozzle train, overheating protection control is variable from the host computer. To make print position adjustment, A3-or-larger-sized roll media or cut media are slightly modified from the print driver. Print position adjustment work , the printer backs up the non-discharging nozzle with inks...
Service Manual
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.... e) Nozzle check function This printer carries out an ink discharge operation with the carriage halted at the head management sensor, locating a non-discharging nozzle in the printhead. T-2-4 Height of printhead Media type (mm) Remarks 1.4 (Lowest) Photopaper, Synthetic paper, Film, Plain paper(Line drawing) Capping position 1.8 (Low) Coated paper(Line drawing) 2.0 (Standard) Plain paper, Coated paper, Fabric banner 2.2 (High) Premium matte paper, Fine art(watercolor,block print) 2.6 (Highest) Canvas g) Paper leading edge...
.... e) Nozzle check function This printer carries out an ink discharge operation with the carriage halted at the head management sensor, locating a non-discharging nozzle in the printhead. T-2-4 Height of printhead Media type (mm) Remarks 1.4 (Lowest) Photopaper, Synthetic paper, Film, Plain paper(Line drawing) Capping position 1.8 (Low) Coated paper(Line drawing) 2.0 (Standard) Plain paper, Coated paper, Fabric banner 2.2 (High) Premium matte paper, Fine art(watercolor,block print) 2.6 (Highest) Canvas g) Paper leading edge...
Service Manual
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... head replacement Cleaning 4 (Ink drainage on head replacement) Cleaning 2 (Cleaning on ink level adjustment) On execution of Move After execution of Move Printer from the menu Printer from the ink tanks to the printhead. 2.3.2.5.2 Structure of ink filling in the wake of an error occurrence Cleaning 1 (Normal cleaning) Before the start of a print operation in the head and performs higher suction to clear clogged nozzles than does normal cleaning. Cleaning 15 Dot count suction Performs a suction operation to remove fixed inks...
... head replacement Cleaning 4 (Ink drainage on head replacement) Cleaning 2 (Cleaning on ink level adjustment) On execution of Move After execution of Move Printer from the menu Printer from the ink tanks to the printhead. 2.3.2.5.2 Structure of ink filling in the wake of an error occurrence Cleaning 1 (Normal cleaning) Before the start of a print operation in the head and performs higher suction to clear clogged nozzles than does normal cleaning. Cleaning 15 Dot count suction Performs a suction operation to remove fixed inks...
Service Manual
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... service mode to take over the setting and adjustment values to the new PCB properly (the service mode will be used as an image buffer. d) Driver IC (IC2900) This IC generates purge motor and valve motor(R) control signals based on the input signals from sensors. During print data reception, it is also used as the information for Heat Enable signal control, maintenance jet control, cleaning control, and remaining ink level for each color...
... service mode to take over the setting and adjustment values to the new PCB properly (the service mode will be used as an image buffer. d) Driver IC (IC2900) This IC generates purge motor and valve motor(R) control signals based on the input signals from sensors. During print data reception, it is also used as the information for Heat Enable signal control, maintenance jet control, cleaning control, and remaining ink level for each color...
Service Manual
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Replace the ink tank...6-1 6.1.2.4 No ink tank loaded. Cannot feed paper more...6-2 6.1.2.7 Paper Type Wrong ...6-2 6.1.2.8 GARO W12xx...6-2 6.1.2.9 Check printed document...6-2 6.1.2.10 Prepare for service...6-2 6.1.2.11 Parts replacement time has passed. Call for service...6-3 6.1.3 Troubleshooting When Errors Occur...6-3 6.1.3.1 03870001-2015 Cutter error...6-3 6.1.3.2 03010000-200C/03010000-200E/03010000-200F/03010000-2017/03010000-2018/03016000-2010 multi sensor 6-3 6.1.3.3 03031000-2E0F Upper cover sensor error ...6-3 6.1.3.4 03031101-2E10 Ink tank cover switch error...6-3 ...
Replace the ink tank...6-1 6.1.2.4 No ink tank loaded. Cannot feed paper more...6-2 6.1.2.7 Paper Type Wrong ...6-2 6.1.2.8 GARO W12xx...6-2 6.1.2.9 Check printed document...6-2 6.1.2.10 Prepare for service...6-2 6.1.2.11 Parts replacement time has passed. Call for service...6-3 6.1.3 Troubleshooting When Errors Occur...6-3 6.1.3.1 03870001-2015 Cutter error...6-3 6.1.3.2 03010000-200C/03010000-200E/03010000-200F/03010000-2017/03010000-2018/03016000-2010 multi sensor 6-3 6.1.3.3 03031000-2E0F Upper cover sensor error ...6-3 6.1.3.4 03031101-2E10 Ink tank cover switch error...6-3 ...
Service Manual
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... step. 5) After completion of the troubleshooting, check that all connectors and cables are connected properly. 3) When servicing the printer with the external cover removed and the AC power supplied, be repaired or replaced first, being followed by combining alphanumeric characters of Troubleshooting 0013-1940 1. If the free space is nearly at the limit (0%), replace the maintenance cartridge. 2) Replace the main controller PCB. 6.1.2.3 Ink tank is displayed when a warning occurs. If...
... step. 5) After completion of the troubleshooting, check that all connectors and cables are connected properly. 3) When servicing the printer with the external cover removed and the AC power supplied, be repaired or replaced first, being followed by combining alphanumeric characters of Troubleshooting 0013-1940 1. If the free space is nearly at the limit (0%), replace the maintenance cartridge. 2) Replace the main controller PCB. 6.1.2.3 Ink tank is displayed when a warning occurs. If...
Service Manual
Page 136
... received data was different from the media type specified on the feed roller) Maximum forward feed amount: Until the media sensor detects absence of paper feed. The type of the use rate), replace the consumable parts corresponded to the COUNTER. Consumable parts, main controller PCB 1) Consumable parts Check [SERVICE MODE] > [COUNTER] > [PARTS CNT.] If there is a COUNTER showing "W1" status (over 90% of the loaded media was invalid. Cannot feed paper more. 0012-6615 In the manual feed mode, the main controller...
... received data was different from the media type specified on the feed roller) Maximum forward feed amount: Until the media sensor detects absence of paper feed. The type of the use rate), replace the consumable parts corresponded to the COUNTER. Consumable parts, main controller PCB 1) Consumable parts Check [SERVICE MODE] > [COUNTER] > [PARTS CNT.] If there is a COUNTER showing "W1" status (over 90% of the loaded media was invalid. Cannot feed paper more. 0012-6615 In the manual feed mode, the main controller...
Service Manual
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... a media type. Media, media take-up paper detection sensor, media take-up motor, media take-up PCB, media take-up , load new roll media. 2) Media sensor Check for normal operation. 6) Replace the main controller PCB. Data requiring cut media specified as a media type. The media size specified using the printer driver. Remove foreign substances between the Replace the media take-up paper detection sensor and the media take -up drive unit is abnormal, replace the media sensor. 3) Replace the main controller PCB. 6-5 Data requiring roll media was loaded. Media type or...
... a media type. Media, media take-up paper detection sensor, media take-up motor, media take-up PCB, media take-up , load new roll media. 2) Media sensor Check for normal operation. 6) Replace the main controller PCB. Data requiring cut media specified as a media type. The media size specified using the printer driver. Remove foreign substances between the Replace the media take-up paper detection sensor and the media take -up drive unit is abnormal, replace the media sensor. 3) Replace the main controller PCB. 6-5 Data requiring roll media was loaded. Media type or...
Service Manual
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Firmware or main controller PCB 1) Firmware Check the version of the transferred firmware and the compatible models. 2) Replace the main controller PCB. 6.1.3.45 E194-4034 Sensor calibration error When executing [SERVICE MODE] > [ADJUST] > [SENSOR CALIB.], multi sensor calibration could not detect the media within the specified time. The firmware is bent, set the media once again. 2) Replace the media sensor. 3) Replace the roll media feeding unit. 4) Replace the main controller PCB. 6.1.3.41 03130031-2F28 Lift motor time out error The...
Firmware or main controller PCB 1) Firmware Check the version of the transferred firmware and the compatible models. 2) Replace the main controller PCB. 6.1.3.45 E194-4034 Sensor calibration error When executing [SERVICE MODE] > [ADJUST] > [SENSOR CALIB.], multi sensor calibration could not detect the media within the specified time. The firmware is bent, set the media once again. 2) Replace the media sensor. 3) Replace the roll media feeding unit. 4) Replace the main controller PCB. 6.1.3.41 03130031-2F28 Lift motor time out error The...
Service Manual
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...-0551-020) Cover switch tool (QY9-0103-000) Application Applying to specified locations Applying to specified locations Pressing the cover switch 6-38 L Printer Service Tool Procedure 1) Start L Printer Service Tool. 2) Place the printer in the online mode. 3) Specify the firmware file(jdl) and then transfer it. 4) The data shown on the LCD on the operation panel changes and the firmware is updated automatically. 5) When firmware update is completed, the printer will start again. Chapter 6 USB, IEEE1394, network 2.
...-0551-020) Cover switch tool (QY9-0103-000) Application Applying to specified locations Applying to specified locations Pressing the cover switch 6-38 L Printer Service Tool Procedure 1) Start L Printer Service Tool. 2) Place the printer in the online mode. 3) Specify the firmware file(jdl) and then transfer it. 4) The data shown on the LCD on the operation panel changes and the firmware is updated automatically. 5) When firmware update is completed, the printer will start again. Chapter 6 USB, IEEE1394, network 2.
Service Manual
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... number. 7) INK CHECK Displays the history of execution of turning off the remaining ink level detection (by using the refilled ink tank) in the order of each unit, print counts for adjusting the printer parts. 1) PRINT PATTERN T-7-4 Display NOZZLE 1 OPTICAL AXIS LF TUNING Description Prints the nozzle check pattern by single direction/ single pass without using the nondischarging back up to check for adjusting the feed roller eccentricity. For details, refer to "Disassembly/Reassembly" > "Adjustment and Setup...
... number. 7) INK CHECK Displays the history of execution of turning off the remaining ink level detection (by using the refilled ink tank) in the order of each unit, print counts for adjusting the printer parts. 1) PRINT PATTERN T-7-4 Display NOZZLE 1 OPTICAL AXIS LF TUNING Description Prints the nozzle check pattern by single direction/ single pass without using the nondischarging back up to check for adjusting the feed roller eccentricity. For details, refer to "Disassembly/Reassembly" > "Adjustment and Setup...
Service Manual
Page 188
..., compare the serial number memorized in the main PCB's EEPROM with that for Servicing 0013-9804 This printer supports the following special modes in the maintenance cartridge relay PCB's EEPROM. The data such as that memorized in addition to the service mode: - MC BOARD Select this menu. 7.2 Special Mode 7.2.1 Special Modes for entering the service mode. (With the "Paper Source" button and "Information" button pressed down , turn on the display, transfer the firmware. Download mode 1.
..., compare the serial number memorized in the main PCB's EEPROM with that for Servicing 0013-9804 This printer supports the following special modes in the maintenance cartridge relay PCB's EEPROM. The data such as that memorized in addition to the service mode: - MC BOARD Select this menu. 7.2 Special Mode 7.2.1 Special Modes for entering the service mode. (With the "Paper Source" button and "Information" button pressed down , turn on the display, transfer the firmware. Download mode 1.
Service Manual
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... three types of the printer driver. Replace the ink tank. Ink tank is empty. Diagnosis Ink warning Printhead warning Maintenance cartridge warning GARO warning Cover error Media error Sensors, fans, motors error Printhead error Ink error Maintenance cartridge error Cutter unit error Media take actions against warnings and errors, refer to the system. 8.1 Outline Chapter 8 8.1.1 Outline 0014-9474 The printer indicates errors using the display and LEDs. Ink tank is stopped, and the regular operation cannot be cleared, however, by starting up unit error Firmware error Service...
... three types of the printer driver. Replace the ink tank. Ink tank is empty. Diagnosis Ink warning Printhead warning Maintenance cartridge warning GARO warning Cover error Media error Sensors, fans, motors error Printhead error Ink error Maintenance cartridge error Cutter unit error Media take actions against warnings and errors, refer to the system. 8.1 Outline Chapter 8 8.1.1 Outline 0014-9474 The printer indicates errors using the display and LEDs. Ink tank is stopped, and the regular operation cannot be cleared, however, by starting up unit error Firmware error Service...
Service Manual
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... Media size missmatch Media type missmatch Parts counter warning level 1 (W1) Parts counter warning level 2 (W2) 8.3 Error Table 8.3.1 Errors 0014-9440 The codes correspond to print adjustment pattern Media became misaligned during feeding Media right edge not detected Media left edge not detected Head resistration improper adjustment LF improper adjustment Eccentricity improper adjustment Printhead check error Optical axis error Media feeding failure Feed error Ejection error Media is too small to the numbers shown on the DISPLAY in the service mode. Check ink tank. Check ink...
... Media size missmatch Media type missmatch Parts counter warning level 1 (W1) Parts counter warning level 2 (W2) 8.3 Error Table 8.3.1 Errors 0014-9440 The codes correspond to print adjustment pattern Media became misaligned during feeding Media right edge not detected Media left edge not detected Head resistration improper adjustment LF improper adjustment Eccentricity improper adjustment Printhead check error Optical axis error Media feeding failure Feed error Ejection error Media is too small to the numbers shown on the DISPLAY in the service mode. Check ink tank. Check ink...
Service Manual
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... count full Feed system counting error Waste ink count full No ink ejection counting error Abnormally high temperature: printhead R Abnormally high temperature: printhead L Checksum error Flash memory clearing error Flash memory write error Engine EEPROM write error Transfer ROM data type error MIT Data transfer error RTC error RTC low battery error RTC clock stopped Humidity sensor unpluged Display message ERROR Exxx-xxxx Call For Service Chapter 8 0014-9442 8-5 Manually fed cut sheet was already loaded even though received data indicated roll media When the roll paper was received. Code...
... count full Feed system counting error Waste ink count full No ink ejection counting error Abnormally high temperature: printhead R Abnormally high temperature: printhead L Checksum error Flash memory clearing error Flash memory write error Engine EEPROM write error Transfer ROM data type error MIT Data transfer error RTC error RTC low battery error RTC clock stopped Humidity sensor unpluged Display message ERROR Exxx-xxxx Call For Service Chapter 8 0014-9442 8-5 Manually fed cut sheet was already loaded even though received data indicated roll media When the roll paper was received. Code...