Users Manual - English
Page 4
..., you purchased the MFC. Calls must call the country where you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-800-668-2768 (voice) Description Laser Fax Toner Laser Fax Drum Telephone Line...
..., you purchased the MFC. Calls must call the country where you can visit us online for a complete selection of Brother accessories and supplies available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-800-668-2768 (voice) Description Laser Fax Toner Laser Fax Drum Telephone Line...
Users Manual - English
Page 8
... delivery of this MFC/Facsimile machine shall be delivered or shipped freight prepaid by the end user/purchaser of the possibility of such damages. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada...
... delivery of this MFC/Facsimile machine shall be delivered or shipped freight prepaid by the end user/purchaser of the possibility of such damages. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada...
Users Manual - English
Page 11
...this Manual 1-1 Test Sheet Procedure and Product Registration (For USA Only) . 1-2 To Complete Your MFC-9800 Registration On-Line (For USA Only 1-2 MFC-9800 Control Panel Overview 1-3 About Your Machines 1-5 Custom Features 1-5 Do You Have Voice Mail on ... List 2-1 Choosing a Location 2-2 Important Safety Instructions 2-3 Release the Scanner Lock 2-3 Assembly 2-4 Installing the Drum Unit Assembly (with Toner Cartridge 2-4 Paper 2-5 Acceptable Paper 2-5 Paper Capacity of Paper Cassette 2-5 Paper Specification for the Cassette 2-5 Manual Feed Slot 2-6 Loading...
...this Manual 1-1 Test Sheet Procedure and Product Registration (For USA Only) . 1-2 To Complete Your MFC-9800 Registration On-Line (For USA Only 1-2 MFC-9800 Control Panel Overview 1-3 About Your Machines 1-5 Custom Features 1-5 Do You Have Voice Mail on ... List 2-1 Choosing a Location 2-2 Important Safety Instructions 2-3 Release the Scanner Lock 2-3 Assembly 2-4 Installing the Drum Unit Assembly (with Toner Cartridge 2-4 Paper 2-5 Acceptable Paper 2-5 Paper Capacity of Paper Cassette 2-5 Paper Specification for the Cassette 2-5 Manual Feed Slot 2-6 Loading...
Users Manual - English
Page 12
... Two-Line TAD, and Two-Line Telephone 2-12 Multi-Line Connections (PBX 2-13 If You are Installing the MFC to Work with a PBX:.... 2-13 Custom Features on Your Phone Line 2-13 On-Screen Programming 3-1 User-Friendly Programming 3-1 Menu Mode... and Symbols 4-4 Setting the Ring Volume 4-5 Setting the Beeper Volume 4-5 Setting the Speaker Volume 4-5 Memory Storage 4-5 Turning On Automatic Daylight Savings Time 4-5 Toner Save 4-6 Sleep Mode 4-6 Setting Tone/Pulse Dialing Mode (For Canada Only) ........ 4-6 Setup Receive 5-1 Receive Mode Settings 5-1 Select Your Receive Mode 5-1 ...
... Two-Line TAD, and Two-Line Telephone 2-12 Multi-Line Connections (PBX 2-13 If You are Installing the MFC to Work with a PBX:.... 2-13 Custom Features on Your Phone Line 2-13 On-Screen Programming 3-1 User-Friendly Programming 3-1 Menu Mode... and Symbols 4-4 Setting the Ring Volume 4-5 Setting the Beeper Volume 4-5 Setting the Speaker Volume 4-5 Memory Storage 4-5 Turning On Automatic Daylight Savings Time 4-5 Toner Save 4-6 Sleep Mode 4-6 Setting Tone/Pulse Dialing Mode (For Canada Only) ........ 4-6 Setup Receive 5-1 Receive Mode Settings 5-1 Select Your Receive Mode 5-1 ...
Users Manual - English
Page 21
Sending a Fax from Your Macintosh® Application 19-3 Setting Up Your Address Book 19-5 Adding a New Member 19-5 Adding a New Group 19-6 Using Brother TWAIN Scanner Driver with Your Apple® Macintosh 19-7 Accessing the Scanner 19-8 Scanning a Document into Your Macintosh G3, G4 or iMac 19-8 Settings in ... is Jammed near the Drum Unit 21-5 Paper is Jammed in the Fuser Unit 21-5 If You Are Having Difficulty with Your MFC 21-6 Packing and Shipping the MFC 21-13 Lock the Scanner Lock 21-13 Routine Maintenance 21-16 Cleaning the Scanner 21-16 Cleaning the Printer 21-17 Cleaning...
Sending a Fax from Your Macintosh® Application 19-3 Setting Up Your Address Book 19-5 Adding a New Member 19-5 Adding a New Group 19-6 Using Brother TWAIN Scanner Driver with Your Apple® Macintosh 19-7 Accessing the Scanner 19-8 Scanning a Document into Your Macintosh G3, G4 or iMac 19-8 Settings in ... is Jammed near the Drum Unit 21-5 Paper is Jammed in the Fuser Unit 21-5 If You Are Having Difficulty with Your MFC 21-6 Packing and Shipping the MFC 21-13 Lock the Scanner Lock 21-13 Routine Maintenance 21-16 Cleaning the Scanner 21-16 Cleaning the Printer 21-17 Cleaning...
Users Manual - English
Page 25
...keys hold down the Shift key. 5 LCD (Liquid Crystal Display) LCD displays messages to help you set up and operate your MFC. 6 Toner Empty Icon The Toner icon flashes on . 11 14 7 Resolution Indicator Lights These LEDs show the resolution mode you selected. 8 Resolution Sets the ...programing mode. (Left Arrow) (Right Arrow) Moves the LCD cursor through 32 in function procedure. 0 Printer Key: Reset Clears data from the printer memory. MFC-9800 Control Panel Overview 1 23 5 6 7 10 12 13 4 9 8 1 One Touch Keys These 16 keys give you instant access to previously stored phone...
...keys hold down the Shift key. 5 LCD (Liquid Crystal Display) LCD displays messages to help you set up and operate your MFC. 6 Toner Empty Icon The Toner icon flashes on . 11 14 7 Resolution Indicator Lights These LEDs show the resolution mode you selected. 8 Resolution Sets the ...programing mode. (Left Arrow) (Right Arrow) Moves the LCD cursor through 32 in function procedure. 0 Printer Key: Reset Clears data from the printer memory. MFC-9800 Control Panel Overview 1 23 5 6 7 10 12 13 4 9 8 1 One Touch Keys These 16 keys give you instant access to previously stored phone...
Users Manual - English
Page 29
...MFC. up to 3,000 pages) CD-ROM Telephone Line Cord Power Cord Owner's Manual Paper Cassette Software License Agreement Test Sheet (For USA Only) Quick Setup Guide Accessory Order Form Note If an item is missing, call Brother... Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). Whenever you transport the MFC, use the ...packing materials that came with your warranty. ASSEMBLY AND CONNECTIONS 2-1 If you do not pack the MFC correctly, you have the following ...
...MFC. up to 3,000 pages) CD-ROM Telephone Line Cord Power Cord Owner's Manual Paper Cassette Software License Agreement Test Sheet (For USA Only) Quick Setup Guide Accessory Order Form Note If an item is missing, call Brother... Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). Whenever you transport the MFC, use the ...packing materials that came with your warranty. ASSEMBLY AND CONNECTIONS 2-1 If you do not pack the MFC correctly, you have the following ...
Users Manual - English
Page 32
Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly including the toner cartridge, and gently rock it to distribute the toner evenly inside the cartridge. To prevent damage to the drum, do not expose it from side to side five or six times to light for longer than a few minutes. 2 Open the front cover of the MFC. 3 Insert the drum unit assembly into the MFC. 4 Close the front cover. 2-4 ASSEMBLY AND CONNECTIONS
Assembly Installing the Drum Unit Assembly (with Toner Cartridge) 1 Unpack the drum unit assembly including the toner cartridge, and gently rock it to distribute the toner evenly inside the cartridge. To prevent damage to the drum, do not expose it from side to side five or six times to light for longer than a few minutes. 2 Open the front cover of the MFC. 3 Insert the drum unit assembly into the MFC. 4 Close the front cover. 2-4 ASSEMBLY AND CONNECTIONS
Users Manual - English
Page 44
...you purchased the optional Cassette #2. Receive fax messages without pressing the Fax Start key. You can also personalize these codes. Reduces size of toner cartridge. Turn ON if PC is shown in FAX/TEL, FAX, MANUAL, or TAD mode. AUTO DAYLIGHT ON - EASY ON RECEIVE 4.... TIME 30 40 70 3. PC FAX RECEIVE OFF ON OFF Descriptions Turn CASSETTE #2 ON if you to change the LCD Language to MFC for PC receiving of rings before the MFC answers in bold. 3-3 ON-SCREEN PROGRAMMING Makes prints darker or lighter. Page 4-1 4-5 4-6 4-6 4-6 See French Manual 5-2 5-3 5-3 5-5 5-4 5-4 5-6 ...
...you purchased the optional Cassette #2. Receive fax messages without pressing the Fax Start key. You can also personalize these codes. Reduces size of toner cartridge. Turn ON if PC is shown in FAX/TEL, FAX, MANUAL, or TAD mode. AUTO DAYLIGHT ON - EASY ON RECEIVE 4.... TIME 30 40 70 3. PC FAX RECEIVE OFF ON OFF Descriptions Turn CASSETTE #2 ON if you to change the LCD Language to MFC for PC receiving of rings before the MFC answers in bold. 3-3 ON-SCREEN PROGRAMMING Makes prints darker or lighter. Page 4-1 4-5 4-6 4-6 4-6 See French Manual 5-2 5-3 5-3 5-5 5-4 5-4 5-6 ...
Users Manual - English
Page 53
... this feature. INITIAL SETUP 4-6 When you won't always be waiting for the MFC to warm up. Sleep Mode Setting the Sleep Mode reduces power consumption while the MFC is OFF. 1 Press Menu, 1, 7. 7.TONER SAVE 2 Press or to select ON (or OFF) and then press Set. 3 Press Stop/Exit. If you make ...), and then press Set. 3 Press Stop/Exit. Setting Tone/Pulse Dialing Mode (For Canada Only) Your MFC comes set Toner Save to ON print appears somewhat lighter. Toner Save You can choose how long the MFC is idle (from 00 to 99 minutes) before it drops into sleep mode (00 to select TONE...
... this feature. INITIAL SETUP 4-6 When you won't always be waiting for the MFC to warm up. Sleep Mode Setting the Sleep Mode reduces power consumption while the MFC is OFF. 1 Press Menu, 1, 7. 7.TONER SAVE 2 Press or to select ON (or OFF) and then press Set. 3 Press Stop/Exit. If you make ...), and then press Set. 3 Press Stop/Exit. Setting Tone/Pulse Dialing Mode (For Canada Only) Your MFC comes set Toner Save to ON print appears somewhat lighter. Toner Save You can choose how long the MFC is idle (from 00 to 99 minutes) before it drops into sleep mode (00 to select TONE...
Users Manual - English
Page 187
... must wait 20 minutes for the drum closed. If you see any jammed paper or other party's fax machine terminated the call Brother Customer Service and tell them the MFC Error number at: In USA: 1-800-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464 See page 21... down mode, you dialed does not answer or is not programmed. A page, piece of the drum unit or toner cartridge is jammed in the memory. may be jammed inside the MFC. The front cover was longer than about 40 inches (90cm). Originals were not inserted or fed properly, or original...
... must wait 20 minutes for the drum closed. If you see any jammed paper or other party's fax machine terminated the call Brother Customer Service and tell them the MFC Error number at: In USA: 1-800-284-4329 In Canada: 1-800-853-6660 In Montreal: 1-514-685-6464 See page 21... down mode, you dialed does not answer or is not programmed. A page, piece of the drum unit or toner cartridge is jammed in the memory. may be jammed inside the MFC. The front cover was longer than about 40 inches (90cm). Originals were not inserted or fed properly, or original...
Users Manual - English
Page 188
... 1 Lift the document cover. 2 Remove any paper from the ADF that the toner will soon run out. Toner is used up and printing is telling you can still print. But the toner is depleted and the MFC is not possible. Original Jams and Paper Jams Based upon where the original or... printed sheet is not installed. -OR- Error Messages Error Message TONER EMPTY TONER LOW Cause Action Toner cartridge is jammed, follow the appropriate set ...
... 1 Lift the document cover. 2 Remove any paper from the ADF that the toner will soon run out. Toner is used up and printing is telling you can still print. But the toner is depleted and the MFC is not possible. Original Jams and Paper Jams Based upon where the original or... printed sheet is not installed. -OR- Error Messages Error Message TONER EMPTY TONER LOW Cause Action Toner cartridge is jammed, follow the appropriate set ...
Users Manual - English
Page 189
When you open the front, never touch the shaded parts shown in the following three types of the MFC. 2 Remove any crinkled sheets. 3 Adjust the guides to fit. 4 Press down the paper to scatter on the next printed pages. See the following ... must find out where the paper is Jammed in the Paper Cassette 1 Pull the paper cassette out of paper jams. WARNING Do not use the MFC, some internal parts are extremely HOT! T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 4 Front view Rear view Paper is stuck. After you use force to pull the jammed paper from...
When you open the front, never touch the shaded parts shown in the following three types of the MFC. 2 Remove any crinkled sheets. 3 Adjust the guides to fit. 4 Press down the paper to scatter on the next printed pages. See the following ... must find out where the paper is Jammed in the Paper Cassette 1 Pull the paper cassette out of paper jams. WARNING Do not use the MFC, some internal parts are extremely HOT! T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 4 Front view Rear view Paper is stuck. After you use force to pull the jammed paper from...
Users Manual - English
Page 190
... until the pages print clearly. 3 Close the rear cover. 21 - 5 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Print a few printed page(s) to pull paper out the back of the MFC, the fuser may get dirty with toner powder causing the next few copies of the jammed paper from the paper cassette. 3 Gently pull out the jammed paper. 4 Reinstall the...
... until the pages print clearly. 3 Close the rear cover. 21 - 5 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E Print a few printed page(s) to pull paper out the back of the MFC, the fuser may get dirty with toner powder causing the next few copies of the jammed paper from the paper cassette. 3 Gently pull out the jammed paper. 4 Reinstall the...
Users Manual - English
Page 193
...(See page 2-8.) • The toner cartridge and drum unit are installed properly. (See page 2-4.) • The interface cable is securely connected between the MFC and computer. (See Quick Setup Guide...for this. Most laser printers have a restricted area that will not prompt you again)' and click 'OK'. If you have text missing. The MFC prints first couple Your...menu select File, select source, and then highlight the Brother TWAIN Driver and click Select. T R O U B L E S H O O T I N G A N D R O U T I N E M A I print them. The MFC received a very complex print job and could not process ...
...(See page 2-8.) • The toner cartridge and drum unit are installed properly. (See page 2-4.) • The interface cable is securely connected between the MFC and computer. (See Quick Setup Guide...for this. Most laser printers have a restricted area that will not prompt you again)' and click 'OK'. If you have text missing. The MFC prints first couple Your...menu select File, select source, and then highlight the Brother TWAIN Driver and click Select. T R O U B L E S H O O T I N G A N D R O U T I N E M A I print them. The MFC received a very complex print job and could not process ...
Users Manual - English
Page 195
... to see Acceptable Paper, page 2-5.) How can use ? Make sure you select the Paper Type that are made for laser machines. (For information on paper you are using. Check to print the envelope size you can I N T E... N A N C E 21 - 10 Thin Paper (17lb-18.4lb) can cause "smeared pages" -OR-"the toner to your multi-purpose sheet feeder. (See Paper Type, page 11-8 and 11-9 and Media Type, page 14-4.) Printouts... can I use , see if the CHECK PAPER or PAPER JAM message appears on the MFC? This is not selected in the Print Density setting. How can load envelopes from the ...
... to see Acceptable Paper, page 2-5.) How can use ? Make sure you select the Paper Type that are made for laser machines. (For information on paper you are using. Check to print the envelope size you can I N T E... N A N C E 21 - 10 Thin Paper (17lb-18.4lb) can cause "smeared pages" -OR-"the toner to your multi-purpose sheet feeder. (See Paper Type, page 11-8 and 11-9 and Media Type, page 14-4.) Printouts... can I use , see if the CHECK PAPER or PAPER JAM message appears on the MFC? This is not selected in the Print Density setting. How can load envelopes from the ...
Users Manual - English
Page 196
... replace the drum unit with a new one. Check the MFC's environment; After cleaning, if the printed pages are stained corona with toner or have vertical stripes. Nothing printed on pages 21-16 and...sure that the tab of the corona wire is not empty. Check the MFC's environment. Dark Stripes or Toner Stains Clean the MFC's interior and the primary wire of the drum unit. (See Routine ...may cause this problem. If you still have white spots in the Print Density setting. Scattering Toner Adjust the print conditions in black text and graphic areas. Printed pages are still black or ...
... replace the drum unit with a new one. Check the MFC's environment; After cleaning, if the printed pages are stained corona with toner or have vertical stripes. Nothing printed on pages 21-16 and...sure that the tab of the corona wire is not empty. Check the MFC's environment. Dark Stripes or Toner Stains Clean the MFC's interior and the primary wire of the drum unit. (See Routine ...may cause this problem. If you still have white spots in the Print Density setting. Scattering Toner Adjust the print conditions in black text and graphic areas. Printed pages are still black or ...
Users Manual - English
Page 197
...it may be that the surface of Regular Marking Printed pages are marked at either edge. You must then replace the drum unit with the toner cartridge installed. Remove the drum unit with a new one. Try rocking them from side to clear this condition to light. Markings may ...a blurred page by themselves. Blurred Page Ghost images appear on a flat, horizontal surface. A possible cause is placed on printed pages. Make sure the MFC is that the drum was marked or damaged by changing the Print Density setting, page 5-4.-OR- Rough surfaces or thick media can cause a ghost image...
...it may be that the surface of Regular Marking Printed pages are marked at either edge. You must then replace the drum unit with the toner cartridge installed. Remove the drum unit with a new one. Try rocking them from side to clear this condition to light. Markings may ...a blurred page by themselves. Blurred Page Ghost images appear on a flat, horizontal surface. A possible cause is placed on printed pages. Make sure the MFC is that the drum was marked or damaged by changing the Print Density setting, page 5-4.-OR- Rough surfaces or thick media can cause a ghost image...
Users Manual - English
Page 199
Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. 5 Open the front cover. 6 Remove the drum unit. Caution Remove the drum unit and toner cartridge assembly. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 14 Fold down the front output bin extension. Leave the toner cartridge installed in the original carton box with the original packing material.
Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. 5 Open the front cover. 6 Remove the drum unit. Caution Remove the drum unit and toner cartridge assembly. T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 21 - 14 Fold down the front output bin extension. Leave the toner cartridge installed in the original carton box with the original packing material.
Users Manual - English
Page 200
10 Pack the drum unit, toner cartridge assembly parallel cable, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC. Keep all separate parts to Brother as shown below: Note If you are returning the MFC to use with your "Exchange" machine. 11 Close the carton and tape it shut. 21 - 15 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
10 Pack the drum unit, toner cartridge assembly parallel cable, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC. Keep all separate parts to Brother as shown below: Note If you are returning the MFC to use with your "Exchange" machine. 11 Close the carton and tape it shut. 21 - 15 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E