Basic Users Guide
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...and special offers. Calls must call the country where you bought the machine. http://solutions.brother.com/ NOTE You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, ... technical help us notify you of enhancements to date, check here for your convenience and most from within that country. Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your receipt; ...
...and special offers. Calls must call the country where you bought the machine. http://solutions.brother.com/ NOTE You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, ... technical help us notify you of enhancements to date, check here for your convenience and most from within that country. Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your receipt; ...
Basic Users Guide
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...Printing, PC-FAX and other operations that provide these services. User's Guides and where do I find useful information about using the Brother ControlCenter utility, using . Where is it ? Read the Safety Instructions before you are using your machine in it ? You can... files on a Wi-Fi® network. Which Guide? Printed / In the Box Follow the instructions for setting up your Brother machine to a computer. See troubleshooting tips. v Printed / In the Box Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine ...
...Printing, PC-FAX and other operations that provide these services. User's Guides and where do I find useful information about using the Brother ControlCenter utility, using . Where is it ? Read the Safety Instructions before you are using your machine in it ? You can... files on a Wi-Fi® network. Which Guide? Printed / In the Box Follow the instructions for setting up your Brother machine to a computer. See troubleshooting tips. v Printed / In the Box Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine ...
Basic Users Guide
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B Troubleshooting 109 Identifying the problem 109 Error and maintenance messages 111 Transferring your faxes or Fax Journal report 120 Document Jams 122 Document is jammed in ...
B Troubleshooting 109 Identifying the problem 109 Error and maintenance messages 111 Transferring your faxes or Fax Journal report 120 Document Jams 122 Document is jammed in ...
Basic Users Guide
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...the above checks, identify the problem and go to download the other manuals. Visit http://solutions.brother.com/. B Troubleshooting B If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you think there is set up on both the machine and your computer. ... incoming calls on page 138 Receiving Faxes on page 135 Sending faxes on . In USA: Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on page 111.) If you did not solve the problem with your model's page to the page...
...the above checks, identify the problem and go to download the other manuals. Visit http://solutions.brother.com/. B Troubleshooting B If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you think there is set up on both the machine and your computer. ... incoming calls on page 138 Receiving Faxes on page 135 Sending faxes on . In USA: Visit the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on page 111.) If you did not solve the problem with your model's page to the page...
Basic Users Guide
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... life. Reinstall the paper tray and press Color Start or Black Start. Press . Troubleshooting Error and maintenance messages B As with Direct Print. Belt message. 111 Using non-Brother supplies may be replaced. locks into the closed completely. Although the size of paper ... hardware performance, and machine reliability. Access Denied The function you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit http://solutions.brother.com/. Access Error The device was pulled out before the machine completed printing on both ...
... life. Reinstall the paper tray and press Color Start or Black Start. Press . Troubleshooting Error and maintenance messages B As with Direct Print. Belt message. 111 Using non-Brother supplies may be replaced. locks into the closed completely. Although the size of paper ... hardware performance, and machine reliability. Access Denied The function you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit http://solutions.brother.com/. Access Error The device was pulled out before the machine completed printing on both ...
Basic Users Guide
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... the back of the machine, and then close the fuser cover and press Start (see Paper is not completely closed or paper was too long. Troubleshooting Error Message Cover is open while loading a document. person's fax machine stopped the call. Reinstall the drum unit back in Use Drum End Soon Drum...
... the back of the machine, and then close the fuser cover and press Start (see Paper is not completely closed or paper was too long. Troubleshooting Error Message Cover is open while loading a document. person's fax machine stopped the call. Reinstall the drum unit back in Use Drum End Soon Drum...
Basic Users Guide
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.... Press and delete the previously stored secure print jobs. Add optional memory (see Replacing the toner cartridges on the Touchscreen from the memory. Troubleshooting Error Message No Toner No Tray No Waste Toner Out of the following : Reduce the print resolution (see Software and Network User's Guide). ...
.... Press and delete the previously stored secure print jobs. Add optional memory (see Replacing the toner cartridges on the Touchscreen from the memory. Troubleshooting Error Message No Toner No Tray No Waste Toner Out of the following : Reduce the print resolution (see Software and Network User's Guide). ...
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...page 120). Press and hold down to locate a Brother Authorized Service Center, visit: http://www.brother-usa.com/service/ Replace Toner 1 1 The Touchscreen indicates the toner cartridge color that you must replace. Troubleshooting Error Message Cause Action Replace Laser It is too hot.... If the problem continues, contact Brother Customer Service. To replace the laser unit contact Brother Customer Service at the end of the fuser ...
...page 120). Press and hold down to locate a Brother Authorized Service Center, visit: http://www.brother-usa.com/service/ Replace Toner 1 1 The Touchscreen indicates the toner cartridge color that you must replace. Troubleshooting Error Message Cause Action Replace Laser It is too hot.... If the problem continues, contact Brother Customer Service. To replace the laser unit contact Brother Customer Service at the end of the fuser ...
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... USB direct interface. Buy a new waste toner box before you get a Replace WT Box message. Turn the power off the protect switch of its life. Troubleshooting Error Message Unusable Device Remove the Device.
... USB direct interface. Buy a new waste toner box before you get a Replace WT Box message. Turn the power off the protect switch of its life. Troubleshooting Error Message Unusable Device Remove the Device.
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...Press Fax Start. e Press . Click PC-FAX Receive in the left navigation bar, and then click Receive. (Windows® 8) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation... e Press Service. Transferring faxes to your computer B You can transfer the faxes from your machine's memory to your computer, press Yes. Troubleshooting d Do one of the following : (Windows® XP, Windows Vista® and Windows® 7) From the (Start) menu, select All ...
...Press Fax Start. e Press . Click PC-FAX Receive in the left navigation bar, and then click Receive. (Windows® 8) Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation... e Press Service. Transferring faxes to your computer B You can transfer the faxes from your machine's memory to your computer, press Yes. Troubleshooting d Do one of the following : (Windows® XP, Windows Vista® and Windows® 7) From the (Start) menu, select All ...
Basic Users Guide
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Document is jammed at the output tray B a Remove any small paper scraps through. c Press . c Close the document cover. B 123 b Pull the jammed document out to push any paper from the ADF that is not jammed. d Press . b Insert a piece of stiff paper, such as cardstock, into the ADF to the right. Troubleshooting Removing small documents jammed in the ADF B a Lift the document cover.
Document is jammed at the output tray B a Remove any small paper scraps through. c Press . c Close the document cover. B 123 b Pull the jammed document out to push any paper from the ADF that is not jammed. d Press . b Insert a piece of stiff paper, such as cardstock, into the ADF to the right. Troubleshooting Removing small documents jammed in the ADF B a Lift the document cover.
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... remove the paper more easily. For Jam Tray2: NOTE Pulling the jammed paper downward allows you to fit the paper size. B 125 For Jam Tray1: Troubleshooting b Use both hands to slowly pull out the jammed paper. c Make sure the paper is jammed in the machine. Make sure the guides are firmly...
... remove the paper more easily. For Jam Tray2: NOTE Pulling the jammed paper downward allows you to fit the paper size. B 125 For Jam Tray1: Troubleshooting b Use both hands to slowly pull out the jammed paper. c Make sure the paper is jammed in the machine. Make sure the guides are firmly...
Basic Users Guide
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f Close the back cover. 127 c Pull the blue tabs (1) at the left and right sides toward you print on envelopes, pull down . 2 3 B NOTE If you to release the fuser cover (2). NOTE If the envelope levers (3) inside the back cover are pulled down to the envelope 3 position, lift these levers to the original position before closing the back cover. Troubleshooting d Use both hands to the envelope position again before pulling the blue tabs (1) down the envelope levers (3) to gently pull the jammed paper out of the fuser unit. 1 3 2 1 3 e Close the fuser cover (2).
f Close the back cover. 127 c Pull the blue tabs (1) at the left and right sides toward you print on envelopes, pull down . 2 3 B NOTE If you to release the fuser cover (2). NOTE If the envelope levers (3) inside the back cover are pulled down to the envelope 3 position, lift these levers to the original position before closing the back cover. Troubleshooting d Use both hands to the envelope position again before pulling the blue tabs (1) down the envelope levers (3) to gently pull the jammed paper out of the fuser unit. 1 3 2 1 3 e Close the fuser cover (2).
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c Turn the blue lock lever (1) at the left of disposable paper or cloth in case you accidentally spill or scatter toner. • To prevent damage to the machine from the machine. 1 Troubleshooting IMPORTANT • We recommend that you place the drum unit on a piece of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from static electricity, DO NOT touch the electrodes shown in the illustration. 2 B 129
c Turn the blue lock lever (1) at the left of disposable paper or cloth in case you accidentally spill or scatter toner. • To prevent damage to the machine from the machine. 1 Troubleshooting IMPORTANT • We recommend that you place the drum unit on a piece of the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from static electricity, DO NOT touch the electrodes shown in the illustration. 2 B 129
Basic Users Guide
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... steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. c Make sure the jammed paper does not remain inside the machine. i Close the front cover of the machine. Troubleshooting Paper is on the Touchscreen, the machine will print incomplete data...
... steps: a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. c Make sure the jammed paper does not remain inside the machine. i Close the front cover of the machine. Troubleshooting Paper is on the Touchscreen, the machine will print incomplete data...
Basic Users Guide
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... and Printers. If printer driver options appear, select your printer driver. Troubleshooting If you are having difficulty with your machine, check the chart below and follow the troubleshooting tips. Right-click the Brother B MFC-XXXX Printer > See what 's printing. If printer driver options appear..., select your printer driver. Right-click the Brother MFC-XXXX Printer > See what 's printing. Calls must...
... and Printers. If printer driver options appear, select your printer driver. Troubleshooting If you are having difficulty with your machine, check the chart below and follow the troubleshooting tips. Right-click the Brother B MFC-XXXX Printer > See what 's printing. If printer driver options appear..., select your printer driver. Right-click the Brother MFC-XXXX Printer > See what 's printing. Calls must...
Basic Users Guide
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...). If there is usually done in the Page Setup or Document Setup menu of the machine. If you hear static or interference on page 87). Troubleshooting Paper handling difficulties (continued) Difficulty How do not hear ringing when you call your machine, ask your telephone company to DSL or VoIP services, call...
...). If there is usually done in the Page Setup or Document Setup menu of the machine. If you hear static or interference on page 87). Troubleshooting Paper handling difficulties (continued) Difficulty How do not hear ringing when you call your machine, ask your telephone company to DSL or VoIP services, call...
Basic Users Guide
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... beep, leave a message or press l51 and Start to send a fax." 5 Set your answering machine to answer calls. 6 Set your Brother machine's Receive Mode to External TAD (see Telephone line interference / VoIP on page 142). If you often get transmission errors due to possible interference...VoIP) (see Receive Mode settings on page 47). Make sure the telephone line cord is a feature that the receiving machine has paper. Troubleshooting Receiving Faxes (continued) Difficulty Cannot receive a fax. (continued) Suggestions If you are having problems receiving faxes or voice messages, set up ...
... beep, leave a message or press l51 and Start to send a fax." 5 Set your answering machine to answer calls. 6 Set your Brother machine's Receive Mode to External TAD (see Telephone line interference / VoIP on page 142). If you often get transmission errors due to possible interference...VoIP) (see Receive Mode settings on page 47). Make sure the telephone line cord is a feature that the receiving machine has paper. Troubleshooting Receiving Faxes (continued) Difficulty Cannot receive a fax. (continued) Suggestions If you are having problems receiving faxes or voice messages, set up ...
Basic Users Guide
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...downloaded and installed Presto! Make sure the Brother TWAIN driver is selected as the primary source. Macintosh can also scan documents using the ICA Scanner Driver (see Cleaning the corona wires on page 140. Troubleshooting Copying difficulties (continued) Difficulty Vertical black... line appears in Nuance™ PaperPort™ 12SE, click Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver. Call your administrator to scan. ...
...downloaded and installed Presto! Make sure the Brother TWAIN driver is selected as the primary source. Macintosh can also scan documents using the ICA Scanner Driver (see Cleaning the corona wires on page 140. Troubleshooting Copying difficulties (continued) Difficulty Vertical black... line appears in Nuance™ PaperPort™ 12SE, click Desktop > Scan Settings > Select to choose the Brother TWAIN/WIA driver. Call your administrator to scan. ...
Basic Users Guide
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...and Macintosh) The network scanning feature may not work due to run. (Macintosh) If you can read FAQs and troubleshooting suggestions at http://solutions.brother.com/. (Macintosh) Re-select your third-party Security/Firewall Software or call the software manufacturer. See the instruction manual... with your third-party Security/Firewall Software or call the software manufacturer. For more information, read FAQs and troubleshooting suggestions at http://solutions.brother.com/. (Windows®) If the Security Software warning appears on the computer screen during the installation, change ...
...and Macintosh) The network scanning feature may not work due to run. (Macintosh) If you can read FAQs and troubleshooting suggestions at http://solutions.brother.com/. (Macintosh) Re-select your third-party Security/Firewall Software or call the software manufacturer. See the instruction manual... with your third-party Security/Firewall Software or call the software manufacturer. For more information, read FAQs and troubleshooting suggestions at http://solutions.brother.com/. (Windows®) If the Security Software warning appears on the computer screen during the installation, change ...