Advanced Users Manual - English
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.../ In the Box Printed / In the Box Printed / In the Box For USA: (MFC-9460CDN) PDF file / Documentation CD-ROM / In the Box (MFC-9560CDW) PDF file / Brother Solutions Center at http://solutions.brother.com/ For Other Countries: PDF file / Documentation CD-ROM / In the Box i Software...and software for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using Brother machine. Where is it ? Follow the instructions for setting up your machine and the detailed troubleshooting tips. User's Guides and where do I find supported protocol information for your machine....
.../ In the Box Printed / In the Box Printed / In the Box For USA: (MFC-9460CDN) PDF file / Documentation CD-ROM / In the Box (MFC-9560CDW) PDF file / Brother Solutions Center at http://solutions.brother.com/ For Other Countries: PDF file / Documentation CD-ROM / In the Box i Software...and software for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using Brother machine. Where is it ? Follow the instructions for setting up your machine and the detailed troubleshooting tips. User's Guides and where do I find supported protocol information for your machine....
Advanced Users Manual - English
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... Print a list of your current settings. 6 Network Config Lists your network settings. 7 Drum Dot Print Prints the drum dot check sheet for troubleshooting of the dotted prints problem. 8 WLAN Report (MFC-9560CDW) Prints the result of the following: Press a or b to choose the report you want . Printing reports How to print a report...
... Print a list of your current settings. 6 Network Config Lists your network settings. 7 Drum Dot Print Prints the drum dot check sheet for troubleshooting of the dotted prints problem. 8 WLAN Report (MFC-9560CDW) Prints the result of the following: Press a or b to choose the report you want . Printing reports How to print a report...
Software Users Manual - English
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...-clicking the icon in the tasktray or by choosing Status Monitor located in the small window. To show the Status Monitor icon on Brother genuine supplies. Printing Status Monitor 2 The Status Monitor utility is a configurable software tool for more information on your taskbar, click the... in start/All Programs/Brother/MFC-XXXX on your PC. (Windows® 7) If you have set the Enable Status Monitor on startup during installation, you will appear There is also a link to the Troubleshooting and Brother Genuine Supplies Web site. button. The Status Monitor...
...-clicking the icon in the tasktray or by choosing Status Monitor located in the small window. To show the Status Monitor icon on Brother genuine supplies. Printing Status Monitor 2 The Status Monitor utility is a configurable software tool for more information on your taskbar, click the... in start/All Programs/Brother/MFC-XXXX on your PC. (Windows® 7) If you have set the Enable Status Monitor on startup during installation, you will appear There is also a link to the Troubleshooting and Brother Genuine Supplies Web site. button. The Status Monitor...
Software Users Manual - English
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... memory drive is already a file on the USB Flash memory drive. Unusable Device This message will appear if there is not supported by your Brother machine. 195 Press OK. For Color or Gray file format: Press a or b to choose PDF, PDF/A, Secure PDF, SiPDF or TIFF. Press OK.... Once you are familiar with the types of errors that can occur while you are using the Scan to USB, you can easily identify and troubleshoot any problems. Protected Device This message will appear if the write-protect switch of the following: For black & white file format: Press a...
... memory drive is already a file on the USB Flash memory drive. Unusable Device This message will appear if there is not supported by your Brother machine. 195 Press OK. For Color or Gray file format: Press a or b to choose PDF, PDF/A, Secure PDF, SiPDF or TIFF. Press OK.... Once you are familiar with the types of errors that can occur while you are using the Scan to USB, you can easily identify and troubleshoot any problems. Protected Device This message will appear if the write-protect switch of the following: For black & white file format: Press a...
Users Manual - English
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...may serve as the original owner of product loss covered by insurance; http://solutions.brother.com/ Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to date, check here ...at http://www.brother-usa.com/service/. Please complete and fax the Brother Warranty Registration and Test Sheet or, for your Brother product. Calls must call 1-877-BROTHER. and, will be made from your convenience and most from within that country. Your registration with Brother International Corporation, you...
...may serve as the original owner of product loss covered by insurance; http://solutions.brother.com/ Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to date, check here ...at http://www.brother-usa.com/service/. Please complete and fax the Brother Warranty Registration and Test Sheet or, for your Brother product. Calls must call 1-877-BROTHER. and, will be made from your convenience and most from within that country. Your registration with Brother International Corporation, you...
Users Manual - English
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... the Authorized Service Center's then current published rates. It is covered by this Product and your report of Brother's obligations to the use of the Brother representative. © 2010 Brother International Corporation vi "On-site Warranty Service" shall consist of this warranty. "Normal Working Hours" shall mean 9:00am to 5:00pm (... usage, to restore this product to this Product at your sole (i.e., only) and exclusive remedies under this Product. What you and Brother sign the same piece of paper in troubleshooting as described above limitation may not apply to you.
... the Authorized Service Center's then current published rates. It is covered by this Product and your report of Brother's obligations to the use of the Brother representative. © 2010 Brother International Corporation vi "On-site Warranty Service" shall consist of this warranty. "Normal Working Hours" shall mean 9:00am to 5:00pm (... usage, to restore this product to this Product at your sole (i.e., only) and exclusive remedies under this Product. What you and Brother sign the same piece of paper in troubleshooting as described above limitation may not apply to you.
Users Manual - English
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... Basic User's Guide Advanced User's Guide Software User's Guide Network Glossary Network User's Guide What's in it ? See troubleshooting tips. Follow these instructions for setting up your machine and installing the drivers and software for the operating system and connection type..., Scanning, Network Scanning, Remote Setup, PC-Fax, and using Brother machine. Read this Guide first. For USA: (MFC-9460CDN) PDF file / Documentation CD-ROM / In the Box (MFC-9560CDW) PDF file / Brother Solutions Center at http://solutions.brother.com/ For Other Countries: PDF file / Documentation CD-ROM ...
... Basic User's Guide Advanced User's Guide Software User's Guide Network Glossary Network User's Guide What's in it ? See troubleshooting tips. Follow these instructions for setting up your machine and installing the drivers and software for the operating system and connection type..., Scanning, Network Scanning, Remote Setup, PC-Fax, and using Brother machine. Read this Guide first. For USA: (MFC-9460CDN) PDF file / Documentation CD-ROM / In the Box (MFC-9560CDW) PDF file / Brother Solutions Center at http://solutions.brother.com/ For Other Countries: PDF file / Documentation CD-ROM ...
Users Manual - English
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... Replacing a Toner cartridge 62 Cleaning the corona wires 68 Replacing the drum unit 72 Replacing the belt unit 79 Replacing the waste toner box 85 B Troubleshooting 92 Error and maintenance messages 92 Transferring your faxes or Fax Journal report 100 Document Jams and Paper Jams 101 Document is jammed in the...
... Replacing a Toner cartridge 62 Cleaning the corona wires 68 Replacing the drum unit 72 Replacing the belt unit 79 Replacing the waste toner box 85 B Troubleshooting 92 Error and maintenance messages 92 Transferring your faxes or Fax Journal report 100 Document Jams and Paper Jams 101 Document is jammed in the...
Users Manual - English
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.... Error Message Access Denied Access Error Calibrate Cartridge Error Put the Black (K) Toner Cartridge back in the message. If the problem continues, call Brother Customer Service. The device is removed from the USB direct interface while the data is shown in . 1 1 The toner cartridge color with ... another telephone line. Pull out the drum unit and remove the toner cartridge for the color that is not installed properly. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the...
.... Error Message Access Denied Access Error Calibrate Cartridge Error Put the Black (K) Toner Cartridge back in the message. If the problem continues, call Brother Customer Service. The device is removed from the USB direct interface while the data is shown in . 1 1 The toner cartridge color with ... another telephone line. Pull out the drum unit and remove the toner cartridge for the color that is not installed properly. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the...
Users Manual - English
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Troubleshooting Error Message Cause Action Condensation One of the machine. Wait 30 minutes, switch OFF and close the fuser cover and press Black Start or Color ... installed correctly. Turn off the machine and remove the DIMM. The DIMM is open the front cover. person's fax machine stopped the call Brother Customer Service. closed . press Stop/Exit. Cooling Down Wait for a while The temperature of the Advanced User's Guide.) Disconnected The other person or other Try...
Troubleshooting Error Message Cause Action Condensation One of the machine. Wait 30 minutes, switch OFF and close the fuser cover and press Black Start or Color ... installed correctly. Turn off the machine and remove the DIMM. The DIMM is open the front cover. person's fax machine stopped the call Brother Customer Service. closed . press Stop/Exit. Cooling Down Wait for a while The temperature of the Advanced User's Guide.) Disconnected The other person or other Try...
Users Manual - English
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... or is not Re-install the waste toner box. (See installed properly. No Waste Toner Not Available The waste toner box is busy. Lock 2.0. 95 Troubleshooting Error Message Cause Action Jam Rear The paper is jammed in the paper tray. Contact your administrator to all IDs by Secure Function Lock 2.0. Pull...
... or is not Re-install the waste toner box. (See installed properly. No Waste Toner Not Available The waste toner box is busy. Lock 2.0. 95 Troubleshooting Error Message Cause Action Jam Rear The paper is jammed in the paper tray. Contact your administrator to all IDs by Secure Function Lock 2.0. Pull...
Users Manual - English
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... Replacing the belt unit on page 79.) Replace Parts Fuser Unit It is time to replace the belt unit. To replace Fuser Unit call Brother Customer Service. Troubleshooting Error Message Cause Action Registration Registration failed. Wait a few seconds, then turn it on again. Try Manual Registration, Menu, 4, 8. (See Manual Registration in...
... Replacing the belt unit on page 79.) Replace Parts Fuser Unit It is time to replace the belt unit. To replace Fuser Unit call Brother Customer Service. Troubleshooting Error Message Cause Action Registration Registration failed. Wait a few seconds, then turn it on again. Try Manual Registration, Menu, 4, 8. (See Manual Registration in...
Users Manual - English
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The waste toner box is near the end of files stored on the USB Flash memory drive. Buy a new waste toner box before you get a Replace WT Box message. Remove the USB Flash memory drive from the USB direct interface. B 99 Troubleshooting Error Message Too Many Files Unusable Device WT Box End Soon Cause There are too many files stored on the USB Flash memory drive. An incompatible or defective device has been connected to the USB direct interface. Action Reduce the number of its life.
The waste toner box is near the end of files stored on the USB Flash memory drive. Buy a new waste toner box before you get a Replace WT Box message. Remove the USB Flash memory drive from the USB direct interface. B 99 Troubleshooting Error Message Too Many Files Unusable Device WT Box End Soon Cause There are too many files stored on the USB Flash memory drive. An incompatible or defective device has been connected to the USB direct interface. Action Reduce the number of its life.
Users Manual - English
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b Lift the document cover. e Press Stop/Exit. c Pull the jammed document out to the right. d Close the ADF cover. c Pull the jammed document out to the left. e Press Stop/Exit. Troubleshooting Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed. d Close the document cover. B 101 b Open the ADF cover. Document Jams and Paper Jams B Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed.
b Lift the document cover. e Press Stop/Exit. c Pull the jammed document out to the right. d Close the ADF cover. c Pull the jammed document out to the left. e Press Stop/Exit. Troubleshooting Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed. d Close the document cover. B 101 b Open the ADF cover. Document Jams and Paper Jams B Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed.
Users Manual - English
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B 103 Troubleshooting d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. 1 c Fan the paper stack, and then put it back in and around the MP tray. b Remove any jammed paper from the MP tray. e Press Black Start or Color Start to resume printing. Paper is jammed in the MP tray B If the LCD shows Jam MP Tray, follow these steps: a Remove the paper from in the MP tray.
B 103 Troubleshooting d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. 1 c Fan the paper stack, and then put it back in and around the MP tray. b Remove any jammed paper from the MP tray. e Press Black Start or Color Start to resume printing. Paper is jammed in the MP tray B If the LCD shows Jam MP Tray, follow these steps: a Remove the paper from in the MP tray.
Users Manual - English
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... paper guides to remove the paper easier. Follow these steps: a Leave the machine turned on for Paper is jammed inside the machine on page 10.) 1 Troubleshooting Paper is below the maximum paper mark (b b b) (1) of the machine B If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Note Pulling...
... paper guides to remove the paper easier. Follow these steps: a Leave the machine turned on for Paper is jammed inside the machine on page 10.) 1 Troubleshooting Paper is below the maximum paper mark (b b b) (1) of the machine B If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Note Pulling...
Users Manual - English
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e Close the fuser cover (1). 2 1 Troubleshooting Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: a Turn off the machine's power switch. f Fully close the back cover. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. B 107 b Press the front cover release button and then open the front cover. 2 Note If you are printing on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover.
e Close the fuser cover (1). 2 1 Troubleshooting Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: a Turn off the machine's power switch. f Fully close the back cover. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. B 107 b Press the front cover release button and then open the front cover. 2 Note If you are printing on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover.
Users Manual - English
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... place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in the illustration. B 109 Troubleshooting e Pull out the jammed paper slowly.
... place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it in the illustration. B 109 Troubleshooting e Pull out the jammed paper slowly.
Users Manual - English
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B 111 Troubleshooting b If paper is jammed underneath paper tray 1 B If the LCD shows Jam Duplex, follow these steps: a Pull the paper tray completely out of the machine. Paper is not caught inside the machine, check underneath the paper tray. These rollers may be rotating at high speed and can pinch or entrap your hand. c Put the paper tray firmly back in the illustration. WARNING DO NOT touch the shaded parts shown in the machine.
B 111 Troubleshooting b If paper is jammed underneath paper tray 1 B If the LCD shows Jam Duplex, follow these steps: a Pull the paper tray completely out of the machine. Paper is not caught inside the machine, check underneath the paper tray. These rollers may be rotating at high speed and can pinch or entrap your hand. c Put the paper tray firmly back in the illustration. WARNING DO NOT touch the shaded parts shown in the machine.
Users Manual - English
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... follow the troubleshooting tips. If the problem continues, call the country where you bought the machine. Visit us at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Chapter 4 of the Advanced User's Guide.) 112 Try receiving from within that country. (MFC-9560CDW) In USA...: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on ...
... follow the troubleshooting tips. If the problem continues, call the country where you bought the machine. Visit us at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Chapter 4 of the Advanced User's Guide.) 112 Try receiving from within that country. (MFC-9560CDW) In USA...: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on ...