Advanced Users Manual - English
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... Printed / In the Box Printed / In the Box For USA: (MFC-9460CDN) PDF file / Documentation CD-ROM / In the Box (MFC-9560CDW) PDF file / Brother Solutions Center at http://solutions.brother.com/ For Other Countries: PDF file / Documentation CD-ROM / In the Box i See troubleshooting tips. Software User's Guide Follow these instructions for the operating system...
... Printed / In the Box Printed / In the Box For USA: (MFC-9460CDN) PDF file / Documentation CD-ROM / In the Box (MFC-9560CDW) PDF file / Brother Solutions Center at http://solutions.brother.com/ For Other Countries: PDF file / Documentation CD-ROM / In the Box i See troubleshooting tips. Software User's Guide Follow these instructions for the operating system...
Advanced Users Manual - English
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... a list of your current settings. 6 Network Config Lists your network settings. 7 Drum Dot Print Prints the drum dot check sheet for troubleshooting of the dotted prints problem. 8 WLAN Report (MFC-9560CDW) Prints the result of the report you want to print the Help List. 6 c Press Black Start or Color Start. For example...
... a list of your current settings. 6 Network Config Lists your network settings. 7 Drum Dot Print Prints the drum dot check sheet for troubleshooting of the dotted prints problem. 8 WLAN Report (MFC-9560CDW) Prints the result of the report you want to print the Help List. 6 c Press Black Start or Color Start. For example...
Software Users Manual - English
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Then drag the icon to the Troubleshooting and Brother Genuine Supplies Web site. button. The Status Monitor icon will... or more devices, allowing you will appear There is active. 38 To show the Status Monitor icon on Brother genuine supplies. Note • For more information about using the Status Monitor software, right-click the Status ...Status Monitor utility is a configurable software tool for more information on your taskbar, click the in start/All Programs/Brother/MFC-XXXX on your PC. (Windows® 7) If you have set the Enable Status Monitor on startup during ...
Then drag the icon to the Troubleshooting and Brother Genuine Supplies Web site. button. The Status Monitor icon will... or more devices, allowing you will appear There is active. 38 To show the Status Monitor icon on Brother genuine supplies. Note • For more information about using the Status Monitor software, right-click the Status ...Status Monitor utility is a configurable software tool for more information on your taskbar, click the in start/All Programs/Brother/MFC-XXXX on your PC. (Windows® 7) If you have set the Enable Status Monitor on startup during ...
Software Users Manual - English
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... that can occur while you are too many files stored on the USB Flash memory drive. Unusable Device This message will appear if your Brother machine. 195 c Press Stop/Exit. Press OK. Press OK. For Color or Gray file format: Press a or b to 6 characters). b Enter the file ... are trying to save. Too Many Files This message will appear if there are using the Scan to USB, you can easily identify and troubleshoot any problems. Protected Device This message will appear if there is not supported by your USB Flash memory drive is already a file on ....
... that can occur while you are too many files stored on the USB Flash memory drive. Unusable Device This message will appear if your Brother machine. 195 c Press Stop/Exit. Press OK. Press OK. For Color or Gray file format: Press a or b to 6 characters). b Enter the file ... are trying to save. Too Many Files This message will appear if there are using the Scan to USB, you can easily identify and troubleshoot any problems. Protected Device This message will appear if there is not supported by your USB Flash memory drive is already a file on ....
Users Manual - English
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... performance up to your product with Brother: may support an insurance claim by insurance; i Your registration with Brother International Corporation, you lose your Brother product. For Customer Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) 1-877-BROTHER (514) 685-4898 (fax)... the machine. To keep your Fax Machine/Multi-Function Center needs. http://solutions.brother.com/ Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new ...
... performance up to your product with Brother: may support an insurance claim by insurance; i Your registration with Brother International Corporation, you lose your Brother product. For Customer Service In USA: In Canada: 1-877-BROTHER (1-877-276-8437) 1-901-379-1215 (fax) 1-877-BROTHER (514) 685-4898 (fax)... the machine. To keep your Fax Machine/Multi-Function Center needs. http://solutions.brother.com/ Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new ...
Users Manual - English
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... its representatives. This warranty gives you certain rights and you may also have with the Brother Representative in troubleshooting as they diagnose the problem, provide access to this warranty. The foregoing are not covered by normal usage, to ... heat, light, ventilation, electric current and outlets for any equipment, media, programs or data related to the use of the Brother representative. © 2010 Brother International Corporation vi It is not responsible for damage to or loss of any direct, indirect, incidental or consequential damages or specific relief...
... its representatives. This warranty gives you certain rights and you may also have with the Brother Representative in troubleshooting as they diagnose the problem, provide access to this warranty. The foregoing are not covered by normal usage, to ... heat, light, ventilation, electric current and outlets for any equipment, media, programs or data related to the use of the Brother representative. © 2010 Brother International Corporation vi It is not responsible for damage to or loss of any direct, indirect, incidental or consequential damages or specific relief...
Users Manual - English
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... for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility. This Guide provides basic information about advanced network features of Brother machines along general networking and common terms. This Guide provides useful information of wired..., Scan and Direct Print operations and how to replace consumables. See troubleshooting tips. For USA: (MFC-9460CDN) PDF file / Documentation CD-ROM / In the Box (MFC-9560CDW) PDF file / Brother Solutions Center at http://solutions.brother.com/ For Other Countries: PDF file / Documentation CD-ROM / ...
... for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility. This Guide provides basic information about advanced network features of Brother machines along general networking and common terms. This Guide provides useful information of wired..., Scan and Direct Print operations and how to replace consumables. See troubleshooting tips. For USA: (MFC-9460CDN) PDF file / Documentation CD-ROM / In the Box (MFC-9560CDW) PDF file / Brother Solutions Center at http://solutions.brother.com/ For Other Countries: PDF file / Documentation CD-ROM / ...
Users Manual - English
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... Replacing a Toner cartridge 62 Cleaning the corona wires 68 Replacing the drum unit 72 Replacing the belt unit 79 Replacing the waste toner box 85 B Troubleshooting 92 Error and maintenance messages 92 Transferring your faxes or Fax Journal report 100 Document Jams and Paper Jams 101 Document is jammed in the...
... Replacing a Toner cartridge 62 Cleaning the corona wires 68 Replacing the drum unit 72 Replacing the belt unit 79 Replacing the waste toner box 85 B Troubleshooting 92 Error and maintenance messages 92 Transferring your faxes or Fax Journal report 100 Document Jams and Paper Jams 101 Document is jammed in the...
Users Manual - English
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... is removed from the USB direct interface while the data is not installed properly. The toner cartridge is processing. If the problem continues, call Brother Customer Service. If this happens, your Secure Function Lock Settings. Reinsert the device and try it on again. Put in a new... line. If you want to check your machine identifies the error or required routine maintenance and shows the appropriate message. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the...
... is removed from the USB direct interface while the data is not installed properly. The toner cartridge is processing. If the problem continues, call Brother Customer Service. If this happens, your Secure Function Lock Settings. Reinsert the device and try it on again. Put in a new... line. If you want to check your machine identifies the error or required routine maintenance and shows the appropriate message. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the...
Users Manual - English
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Troubleshooting Error Message Cause Action Condensation One of the machine. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory ... off the machine and remove the DIMM. The DIMM is not in Appendix B of the machine, then document. person's fax machine stopped the call Brother Customer Service.
Troubleshooting Error Message Cause Action Condensation One of the machine. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory ... off the machine and remove the DIMM. The DIMM is not in Appendix B of the machine, then document. person's fax machine stopped the call Brother Customer Service.
Users Manual - English
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... on page 85.) B The tried function is not permitted Contact your administrator to check your to the printing limit on LCD is not installed properly. Troubleshooting Error Message Cause Action Jam Rear The paper is jammed in the back (See Paper is jammed at the back of the of sheets set...
... on page 85.) B The tried function is not permitted Contact your administrator to check your to the printing limit on LCD is not installed properly. Troubleshooting Error Message Cause Action Jam Rear The paper is jammed in the back (See Paper is jammed at the back of the of sheets set...
Users Manual - English
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... unit. Rename the File There is already a file on page 79.) Replace Parts Drum It is time to save . Call Brother Customer Service or a Brother Authorized Service Center to save . Replace the belt unit. (See Replacing the belt unit on the USB Flash memory drive with ...the same name as the file you are trying to replace the belt unit. Troubleshooting Error Message Cause Action Registration Registration failed. Change...
... unit. Rename the File There is already a file on page 79.) Replace Parts Drum It is time to save . Call Brother Customer Service or a Brother Authorized Service Center to save . Replace the belt unit. (See Replacing the belt unit on the USB Flash memory drive with ...the same name as the file you are trying to replace the belt unit. Troubleshooting Error Message Cause Action Registration Registration failed. Change...
Users Manual - English
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B 99 Buy a new waste toner box before you get a Replace WT Box message. The waste toner box is near the end of files stored on the USB Flash memory drive. Remove the USB Flash memory drive from the USB direct interface. Troubleshooting Error Message Too Many Files Unusable Device WT Box End Soon Cause There are too many files stored on the USB Flash memory drive. Action Reduce the number of its life. An incompatible or defective device has been connected to the USB direct interface.
B 99 Buy a new waste toner box before you get a Replace WT Box message. The waste toner box is near the end of files stored on the USB Flash memory drive. Remove the USB Flash memory drive from the USB direct interface. Troubleshooting Error Message Too Many Files Unusable Device WT Box End Soon Cause There are too many files stored on the USB Flash memory drive. Action Reduce the number of its life. An incompatible or defective device has been connected to the USB direct interface.
Users Manual - English
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Troubleshooting Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed. d Close the ADF cover. e Press Stop/Exit. c Pull the jammed document out to the left. d Close the document cover. B 101 Document Jams and Paper Jams B Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed. e Press Stop/Exit. c Pull the jammed document out to the right. b Open the ADF cover. b Lift the document cover.
Troubleshooting Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed. d Close the ADF cover. e Press Stop/Exit. c Pull the jammed document out to the left. d Close the document cover. B 101 Document Jams and Paper Jams B Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed. e Press Stop/Exit. c Pull the jammed document out to the right. b Open the ADF cover. b Lift the document cover.
Users Manual - English
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Troubleshooting d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. 1 c Fan the paper stack, and then put it back in and around the MP tray. e Press Black Start or Color Start to resume printing. Paper is jammed in the MP tray B If the LCD shows Jam MP Tray, follow these steps: a Remove the paper from in the MP tray. b Remove any jammed paper from the MP tray. B 103
Troubleshooting d When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray. 1 c Fan the paper stack, and then put it back in and around the MP tray. e Press Black Start or Color Start to resume printing. Paper is jammed in the MP tray B If the LCD shows Jam MP Tray, follow these steps: a Remove the paper from in the MP tray. b Remove any jammed paper from the MP tray. B 103
Users Manual - English
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... paper tray firmly back in the machine. Follow these steps: a Leave the machine turned on for Paper is jammed inside the machine on page 10.) 1 Troubleshooting Paper is below the maximum paper mark (b b b) (1) of the machine B If the LCD shows Jam Rear, a paper jam occurred behind the back cover. b Open the...
... paper tray firmly back in the machine. Follow these steps: a Leave the machine turned on for Paper is jammed inside the machine on page 10.) 1 Troubleshooting Paper is below the maximum paper mark (b b b) (1) of the machine B If the LCD shows Jam Rear, a paper jam occurred behind the back cover. b Open the...
Users Manual - English
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b Press the front cover release button and then open the front cover. 2 Note If you are printing on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover. f Fully close the back cover. B 107 Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. e Close the fuser cover (1). 2 1 Troubleshooting Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: a Turn off the machine's power switch.
b Press the front cover release button and then open the front cover. 2 Note If you are printing on envelopes, pull down the envelope levers (2) to the envelope position again before closing the back cover. f Fully close the back cover. B 107 Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. e Close the fuser cover (1). 2 1 Troubleshooting Paper is jammed inside the machine B If the LCD shows Jam Inside, follow these steps: a Turn off the machine's power switch.
Users Manual - English
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...; We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it . Troubleshooting e Pull out the jammed paper slowly. B 109
...; We recommend that you place the drum unit and the toner cartridges on a clean, flat surface with a sheet of disposable paper or cloth underneath it . Troubleshooting e Pull out the jammed paper slowly. B 109
Users Manual - English
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c Put the paper tray firmly back in the illustration. WARNING DO NOT touch the shaded parts shown in the machine. These rollers may be rotating at high speed and can pinch or entrap your hand. Paper is not caught inside the machine, check underneath the paper tray. B 111 Troubleshooting b If paper is jammed underneath paper tray 1 B If the LCD shows Jam Duplex, follow these steps: a Pull the paper tray completely out of the machine.
c Put the paper tray firmly back in the illustration. WARNING DO NOT touch the shaded parts shown in the machine. These rollers may be rotating at high speed and can pinch or entrap your hand. Paper is not caught inside the machine, check underneath the paper tray. B 111 Troubleshooting b If paper is jammed underneath paper tray 1 B If the LCD shows Jam Duplex, follow these steps: a Pull the paper tray completely out of the machine.
Users Manual - English
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...yourself. See Improving the print quality on the telephone line. Try receiving from within that country. (MFC-9560CDW) In USA: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on Auto Reduction. (See Printing a reduced incoming fax in Canada). ... Visit us at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Chapter 4 of the Advanced User's Guide.) 112 If you are having difficulty with your machine B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If the problem ...
...yourself. See Improving the print quality on the telephone line. Try receiving from within that country. (MFC-9560CDW) In USA: Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on Auto Reduction. (See Printing a reduced incoming fax in Canada). ... Visit us at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Chapter 4 of the Advanced User's Guide.) 112 If you are having difficulty with your machine B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If the problem ...