Advanced Users Manual - English
Page 35
... turned on your PC before the setting changes. Note • Before you can use this setting to transfer your faxes to a PC. (For details, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • PC-Fax Receive is active on your PC. Receiving a fax Changing Remote Fax Options... Storage), the LCD will ask you press 1, faxes in the memory will be sent to another Remote Fax Option, the LCD will ask you must install the MFL-Pro Suite software on the PC-Fax Receive feature, color faxes will be sent to your PC. Faxes in the memory will not...
... turned on your PC before the setting changes. Note • Before you can use this setting to transfer your faxes to a PC. (For details, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • PC-Fax Receive is active on your PC. Receiving a fax Changing Remote Fax Options... Storage), the LCD will ask you press 1, faxes in the memory will be sent to another Remote Fax Option, the LCD will ask you must install the MFL-Pro Suite software on the PC-Fax Receive feature, color faxes will be sent to your PC. Faxes in the memory will not...
Quick Setup Guide - English
Page 15
...accessing the Brother Solutions Center at http://solutions.brother.com/. IMPORTANT DO NOT cancel any of the screens during the software installation, run the Installation Diagnostics located in start/All Programs/Brother/MFC-XXXX (where MFC-XXXX is your model name). Finish The installation is the...® 7 users, when the Windows Security screen appears, click the check box and click Install to complete the installation correctly. • If an error message appears during the installation. Windows® 15 Windows® Macintosh USB Note • Depending on your computer. f...
...accessing the Brother Solutions Center at http://solutions.brother.com/. IMPORTANT DO NOT cancel any of the screens during the software installation, run the Installation Diagnostics located in start/All Programs/Brother/MFC-XXXX (where MFC-XXXX is your model name). Finish The installation is the...® 7 users, when the Windows Security screen appears, click the check box and click Install to complete the installation correctly. • If an error message appears during the installation. Windows® 15 Windows® Macintosh USB Note • Depending on your computer. f...
Quick Setup Guide - English
Page 19
... check box and click Install to complete the installation correctly. • If an error message appears during the installation. Wired Network Windows® Note • If the installation does not continue automatically,...trouble with ScanSoft™ PaperPort™ 12SE or ScanSoft™ PaperPort™ 11SE installed, please purchase the Brother NL-5 pack which is a multiple PC license agreement pack for all screens to...then reinserting the CD-ROM or double-click the start /All Programs/Brother/MFC-XXXX LAN (where MFC-XXXX is your network connection, add UDP port 137. Windows®...
... check box and click Install to complete the installation correctly. • If an error message appears during the installation. Wired Network Windows® Note • If the installation does not continue automatically,...trouble with ScanSoft™ PaperPort™ 12SE or ScanSoft™ PaperPort™ 11SE installed, please purchase the Brother NL-5 pack which is a multiple PC license agreement pack for all screens to...then reinserting the CD-ROM or double-click the start /All Programs/Brother/MFC-XXXX LAN (where MFC-XXXX is your network connection, add UDP port 137. Windows®...
Quick Setup Guide - English
Page 25
...these items. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory, visit us at http://solutions.brother.com/. When the tray is installed, the machine expands total input capacity up to 800 sheets. You can increase the memory by the LCD on the ...control panel. For installing the SO-DIMM Memory, see Installing extra memory in the Advanced User's Guide. Consumables When the time comes to replace consumable items, an error will be indicated by installing one SO-DIMM (Small Outline Dual In-line Memory Module)....
...these items. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory, visit us at http://solutions.brother.com/. When the tray is installed, the machine expands total input capacity up to 800 sheets. You can increase the memory by the LCD on the ...control panel. For installing the SO-DIMM Memory, see Installing extra memory in the Advanced User's Guide. Consumables When the time comes to replace consumable items, an error will be indicated by installing one SO-DIMM (Small Outline Dual In-line Memory Module)....
Software Users Manual - English
Page 36
... (4) function is not available under the following machine conditions: • The machine power switch is off. • The machine is in an error state. • The machine is in a network shared environment. • The cable is not connected to the machine correctly. 29 Printing ...; Auto Detect (4) The Auto Detect function finds the currently installed optional devices and shows the available settings in Available Options (1). You can manually add or remove the options by choosing an optional device ...
... (4) function is not available under the following machine conditions: • The machine power switch is off. • The machine is in an error state. • The machine is in a network shared environment. • The cable is not connected to the machine correctly. 29 Printing ...; Auto Detect (4) The Auto Detect function finds the currently installed optional devices and shows the available settings in Available Options (1). You can manually add or remove the options by choosing an optional device ...
Software Users Manual - English
Page 45
... website button for monitoring the status of error messages such as paper empty or paper jam. 2 You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor located in start/All Programs/Brother/MFC-XXXX on your PC. (Windows®... 7) If you have set the Enable Status Monitor on your taskbar, click the in the small window. To show the Status Monitor icon on startup during installation, you to the Troubleshooting and Brother Genuine Supplies Web site.
... website button for monitoring the status of error messages such as paper empty or paper jam. 2 You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor located in start/All Programs/Brother/MFC-XXXX on your PC. (Windows®... 7) If you have set the Enable Status Monitor on your taskbar, click the in the small window. To show the Status Monitor icon on startup during installation, you to the Troubleshooting and Brother Genuine Supplies Web site.
Users Manual - English
Page 57
... stored in the machine's memory and Size mismatch will appear on the LCD. (For details, see Error and maintenance messages on the LCD. Press OK. 1 Tray#2 Only or T2 appears only if the optional tray is installed. Insert the paper in the empty tray. Note • You can use four sizes of...; If the tray is empty, then from Tray #2, and then from Tray #2. Press OK. 1 Tray#2 Only or T2 appears only if the optional tray is installed. Insert paper in the empty tray. Chapter 2 Tray Use in fax mode 2 You can change the default tray the machine will use for printing received...
... stored in the machine's memory and Size mismatch will appear on the LCD. (For details, see Error and maintenance messages on the LCD. Press OK. 1 Tray#2 Only or T2 appears only if the optional tray is installed. Insert the paper in the empty tray. Note • You can use four sizes of...; If the tray is empty, then from Tray #2, and then from Tray #2. Press OK. 1 Tray#2 Only or T2 appears only if the optional tray is installed. Insert paper in the empty tray. Chapter 2 Tray Use in fax mode 2 You can change the default tray the machine will use for printing received...
Users Manual - English
Page 129
...remove the toner cartridge for the color that is restricted by yourself. If the problem continues, call Brother Customer Service. Calibration failed. Poor telephone line quality caused a communication error. Press Black Start or Color Start and try to be replaced. Send the fax again or ... toner cartridge is processing. The device is removed from the USB direct interface while the data is not installed properly. Press Stop/Exit. If you want to another telephone line. The most errors and perform routine maintenance by Secure Function Lock. You can correct most common...
...remove the toner cartridge for the color that is restricted by yourself. If the problem continues, call Brother Customer Service. Calibration failed. Poor telephone line quality caused a communication error. Press Black Start or Color Start and try to be replaced. Send the fax again or ... toner cartridge is processing. The device is removed from the USB direct interface while the data is not installed properly. Press Stop/Exit. If you want to another telephone line. The most errors and perform routine maintenance by Secure Function Lock. You can correct most common...
Users Manual - English
Page 130
... turned on but do not use it for several minutes, then reconnect it on again. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in Appendix B of the Advanced User's Guide.) Disconnected The other person or other Try to poll ... mode. The ADF is not completely Close the ADF cover of the machine. person's fax machine stopped the call Brother Customer Service. closed . DIMM Error The DIMM is not installed correctly. Turn off the machine and remove the DIMM. The DIMM is not completely Close the...
... turned on but do not use it for several minutes, then reconnect it on again. If this error message appears again, replace the DIMM with a new one. (See Installing extra memory in Appendix B of the Advanced User's Guide.) Disconnected The other person or other Try to poll ... mode. The ADF is not completely Close the ADF cover of the machine. person's fax machine stopped the call Brother Customer Service. closed . DIMM Error The DIMM is not installed correctly. Turn off the machine and remove the DIMM. The DIMM is not completely Close the...
Users Manual - English
Page 131
... when it on page 100.) If the problem continues, call Brother Customer Service. Although the size of paper in the tray. EL Error The machine has a mechanical Open the front cover and close it on ...or Fax Journal report on again. Turn the power switch off distinctive ring on page 40.) Drum Error The corona wire on the drum unit Clean the corona wire on page 68.) Drum Stop It is...the paper. The paper tray was pulled out before the machine completed printing on page 26. Re-install the paper tray and press Black Start or Color Start. Leave the machine for 15 minutes with ...
... when it on page 100.) If the problem continues, call Brother Customer Service. Although the size of paper in the tray. EL Error The machine has a mechanical Open the front cover and close it on ...or Fax Journal report on again. Turn the power switch off distinctive ring on page 40.) Drum Error The corona wire on the drum unit Clean the corona wire on page 68.) Drum Stop It is...the paper. The paper tray was pulled out before the machine completed printing on page 26. Re-install the paper tray and press Black Start or Color Start. Leave the machine for 15 minutes with ...
Users Manual - English
Page 132
...Error Message Cause Action Jam Rear The paper is jammed in paper tray 1 or tray of the machine. Low Temperature The room temperature is restricted by Secure Function Lock 2.0. No Response/Busy The number you dialed does not Verify the number and try again. machine on the LCD is not installed...or paper is not resolved, the paper pick-up rollers in the paper tray. the LCD. No Belt Unit The belt unit is not installed correctly. Re-install the belt unit. (See Replacing the belt unit on the LCD, and then put it again. If the problem is not ...
...Error Message Cause Action Jam Rear The paper is jammed in paper tray 1 or tray of the machine. Low Temperature The room temperature is restricted by Secure Function Lock 2.0. No Response/Busy The number you dialed does not Verify the number and try again. machine on the LCD is not installed...or paper is not resolved, the paper pick-up rollers in the paper tray. the LCD. No Belt Unit The belt unit is not installed correctly. Re-install the belt unit. (See Replacing the belt unit on the LCD, and then put it again. If the problem is not ...
Users Manual - English
Page 134
...It is already a file on the USB Flash memory drive with the same name as the file you are trying to save . Call Brother Customer Service or a Brother Authorized Service Center to replace the belt unit. Wait a few seconds, then turn it on page 79.) If the problem continues...try again. Change the file name of the file on page 73.) The drum unit counter was not reset when a new drum was installed. Troubleshooting Error Message Cause Action Registration Registration failed. Replace the drum unit. (See Replacing the drum unit on the USB Flash memory drive or the ...
...It is already a file on the USB Flash memory drive with the same name as the file you are trying to save . Call Brother Customer Service or a Brother Authorized Service Center to replace the belt unit. Wait a few seconds, then turn it on page 79.) If the problem continues...try again. Change the file name of the file on page 73.) The drum unit counter was not reset when a new drum was installed. Troubleshooting Error Message Cause Action Registration Registration failed. Replace the drum unit. (See Replacing the drum unit on the USB Flash memory drive or the ...
Users Manual - English
Page 135
... PF Kit MP Replace Toner Replace WT Box Scan Unable XX Short paper Size Error DX Size mismatch Small paper Toner Error Toner Low Cause Action It is too small for the machine to deliver it ... faxes or Fax Journal report on page 100.) If the problem continues, call Brother Customer Service at : http://www.brother-usa.com/service/ The toner cartridge is near the end of paper on page 160.) ... paper size defined in Canada) or to replace the PF Kit. Take out all the toner not installed correctly. Open the back cover to let the printed paper out on the LCD before you get a...
... PF Kit MP Replace Toner Replace WT Box Scan Unable XX Short paper Size Error DX Size mismatch Small paper Toner Error Toner Low Cause Action It is too small for the machine to deliver it ... faxes or Fax Journal report on page 100.) If the problem continues, call Brother Customer Service at : http://www.brother-usa.com/service/ The toner cartridge is near the end of paper on page 160.) ... paper size defined in Canada) or to replace the PF Kit. Take out all the toner not installed correctly. Open the back cover to let the printed paper out on the LCD before you get a...
Users Manual - English
Page 137
... up your Station ID, you need to transfer. (See Transferring Fax Journal report to another fax machine on page 100.) Note If there is an error message on the machine's LCD, after the faxes have been transferred, disconnect the machine from your machine's memory to your PC. c Do one of the... will be asked if you want a backup print. To exit and leave the faxes in the Software User's Guide.) b Make sure that you have installed MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC. (For details about PC-Fax Receive, see if there...
... up your Station ID, you need to transfer. (See Transferring Fax Journal report to another fax machine on page 100.) Note If there is an error message on the machine's LCD, after the faxes have been transferred, disconnect the machine from your machine's memory to your PC. c Do one of the... will be asked if you want a backup print. To exit and leave the faxes in the Software User's Guide.) b Make sure that you have installed MFL-Pro Suite on your PC, and then turn on PC-Fax Receiving on the PC. (For details about PC-Fax Receive, see if there...
Users Manual - English
Page 153
.... (See Cleaning the scanner glass in Appendix A of pages correctly, then some pages have text missing. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Adjust the top and bottom margins in copies. Vertical black line appears in your document to check your...computer. (See the Quick Setup Guide.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message. (See Error and maintenance messages on page 27.) Printing difficulties Difficulties No printout. Suggestions Check that...
.... (See Cleaning the scanner glass in Appendix A of pages correctly, then some pages have text missing. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Adjust the top and bottom margins in copies. Vertical black line appears in your document to check your...computer. (See the Quick Setup Guide.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message. (See Error and maintenance messages on page 27.) Printing difficulties Difficulties No printout. Suggestions Check that...
Users Manual - English
Page 154
...handling difficulties B Difficulties The machine does not feed paper. Scanning difficulties Difficulties TWAIN errors appear while scanning. OCR does not work . Suggestions Make sure that the Brother TWAIN driver is not chosen in the printer driver. Clean the ...paper pick-up rollers in Appendix A of the Advanced User's Guide. If the LCD shows the Paper Jam message and you have a problem, see Error and maintenance messages on the CD-ROM. Software difficulties Difficulties Cannot install...
...handling difficulties B Difficulties The machine does not feed paper. Scanning difficulties Difficulties TWAIN errors appear while scanning. OCR does not work . Suggestions Make sure that the Brother TWAIN driver is not chosen in the printer driver. Clean the ...paper pick-up rollers in Appendix A of the Advanced User's Guide. If the LCD shows the Paper Jam message and you have a problem, see Error and maintenance messages on the CD-ROM. Software difficulties Difficulties Cannot install...
Users Manual - English
Page 249
...User's Guide.) • If your machine has a problem and is unable to print faxes in memory, you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your PC. (See the Software User's Guide.) 29 The machine prints received color faxes. Receiving a fax Changing Remote Fax... message: 25.Remote Fax Opt Erase All Fax? Note • Before you can use this setting to transfer your faxes to a PC. (For details, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • PC-Fax Receive is active on your PC. a 1.Yes b 2.No Select ab or...
...User's Guide.) • If your machine has a problem and is unable to print faxes in memory, you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your PC. (See the Software User's Guide.) 29 The machine prints received color faxes. Receiving a fax Changing Remote Fax... message: 25.Remote Fax Opt Erase All Fax? Note • Before you can use this setting to transfer your faxes to a PC. (For details, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • PC-Fax Receive is active on your PC. a 1.Yes b 2.No Select ab or...
IFAX Network Users Manual - English
Page 8
...machine. 1 • If the received mail is not in a plain text format or an attached file is not in the TIFF-F format, the following error message will be printed: "E-MAIL FILE TOO LARGE.". Internet fax Note • If your computer 1 When a computer receives an Internet fax document, the ... 2000/XP, Windows Server® 2003/2008, Windows Vista® or Windows® 7 operating system, please inform the computer's owner that they must install some software that it has received a document from the E-mail server. This is notified in the machine's memory. FILE NAME:XXXXXX.doc" If the ...
...machine. 1 • If the received mail is not in a plain text format or an attached file is not in the TIFF-F format, the following error message will be printed: "E-MAIL FILE TOO LARGE.". Internet fax Note • If your computer 1 When a computer receives an Internet fax document, the ... 2000/XP, Windows Server® 2003/2008, Windows Vista® or Windows® 7 operating system, please inform the computer's owner that they must install some software that it has received a document from the E-mail server. This is notified in the machine's memory. FILE NAME:XXXXXX.doc" If the ...
Network Users Manual - English
Page 4
... using the Brother installer application (For MFC-9560CDW) 26 Before configuring the wireless settings 26 Configure the wireless settings...26 5 Control panel setup 31 Network menu...31 TCP/IP ...31 Ethernet (wired network only)...34 Status (For DCP-9055CDN, MFC-9460CDN and MFC-9465CDN)/Wired Status (For MFC-9560CDW) ...Network...53 How to configure the Store Print Log to Network settings using Web Based Management (web browser)...53 Error Detection Setting ...55 Understanding Error Messages...56 Using Store Print Log to Network with Secure Function Lock 2.0 57 Changing the Scan to FTP ...
... using the Brother installer application (For MFC-9560CDW) 26 Before configuring the wireless settings 26 Configure the wireless settings...26 5 Control panel setup 31 Network menu...31 TCP/IP ...31 Ethernet (wired network only)...34 Status (For DCP-9055CDN, MFC-9460CDN and MFC-9465CDN)/Wired Status (For MFC-9560CDW) ...Network...53 How to configure the Store Print Log to Network settings using Web Based Management (web browser)...53 Error Detection Setting ...55 Understanding Error Messages...56 Using Store Print Log to Network with Secure Function Lock 2.0 57 Changing the Scan to FTP ...
Network Users Manual - English
Page 12
By installing the Web BRAdmin server utility on your machine's network settings Web BRAdmin (Windows®) 2 Web BRAdmin is a utility for reporting warning and error conditions. 7 This allows the administrator to locally connected machines. The BRPrint Auditor utility also supports E-mail notification for managing network connected Brother devices. For more information and to download...
By installing the Web BRAdmin server utility on your machine's network settings Web BRAdmin (Windows®) 2 Web BRAdmin is a utility for reporting warning and error conditions. 7 This allows the administrator to locally connected machines. The BRPrint Auditor utility also supports E-mail notification for managing network connected Brother devices. For more information and to download...