Users Manual - English
Page 28
...print-quality problems because of envelopes. ■ See Acceptable paper and other media on page 2-1. The envelope should not be of paper. Note ■ Before you print envelopes, you must 'fan' the stack to avoid paper jams and misfeeds. ■ Before you print a lot of envelopes, test 2 one to make sure that the print... lie flat and not be thicker than two pieces of baggy or flimsy construction. Note Brother will be secure. ■ Do not put envelopes in a laser machine. Loading paper and documents Envelopes Most envelopes will not recommend a particular envelope because...
...print-quality problems because of envelopes. ■ See Acceptable paper and other media on page 2-1. The envelope should not be of paper. Note ■ Before you print envelopes, you must 'fan' the stack to avoid paper jams and misfeeds. ■ Before you print a lot of envelopes, test 2 one to make sure that the print... lie flat and not be thicker than two pieces of baggy or flimsy construction. Note Brother will be secure. ■ Do not put envelopes in a laser machine. Loading paper and documents Envelopes Most envelopes will not recommend a particular envelope because...
Users Manual - English
Page 30
... exceed the paper weight specifications described in this specification may not feed or print properly and may result in labels peeling off and causing serious jams or print problems. All labels and transparencies used in this User's Guide. Using labels with a laser machine. Types of labels and transparencies to avoid Do not use with... and width of 0.1 seconds. Label and transparency sheets should not come in the fusing unit. Transparencies and labels can be able to your dealer or Brother Customer Service. 2 - 6
... exceed the paper weight specifications described in this specification may not feed or print properly and may result in labels peeling off and causing serious jams or print problems. All labels and transparencies used in this User's Guide. Using labels with a laser machine. Types of labels and transparencies to avoid Do not use with... and width of 0.1 seconds. Label and transparency sheets should not come in the fusing unit. Transparencies and labels can be able to your dealer or Brother Customer Service. 2 - 6
Users Manual - English
Page 78
... machine will also print the fax at your machine can not receive a color fax unless the sending machine converts it to 60 hours if there is a power failure. ■ If Fax Forwarding is forwarded or a problem at a time:... have a copy. Remote Fax Opt 1.Fwd/Page/Store 2 Press ▲ or ▼ to select Backup Print:On or Backup Print:Off. . The machine can store faxes up to which faxes will have programmed and forward the fax message.... & White only) Note ■ You can only use one remote fax option at the receiving machine. Fax Forward Backup Print:On Press Menu/Set.
... machine will also print the fax at your machine can not receive a color fax unless the sending machine converts it to 60 hours if there is a power failure. ■ If Fax Forwarding is forwarded or a problem at a time:... have a copy. Remote Fax Opt 1.Fwd/Page/Store 2 Press ▲ or ▼ to select Backup Print:On or Backup Print:Off. . The machine can store faxes up to which faxes will have programmed and forward the fax message.... & White only) Note ■ You can only use one remote fax option at the receiving machine. Fax Forward Backup Print:On Press Menu/Set.
Users Manual - English
Page 118
...copies 3. Blue ▼ B Adjusts the amount of document. 2. Fax (Continued) 0. Brightness - Adjusts the contrast for transmission problems. 2. Distinctive Off Set (On) Uses the Telephone 7-8 Company's Distinctive Ring subscriber service to exit Main Menu Submenu Menu Selections Options ... View or print a list of 11-8 ▼ G Green in the memory. 3. Menu and Features Select & Set Select & Set to accept to register the ring pattern with the machine. 3. Copy 1. B - 8 Color Adjust 1. Red ▼ R Adjusts the amount of Red ▼ R...
...copies 3. Blue ▼ B Adjusts the amount of document. 2. Fax (Continued) 0. Brightness - Adjusts the contrast for transmission problems. 2. Distinctive Off Set (On) Uses the Telephone 7-8 Company's Distinctive Ring subscriber service to exit Main Menu Submenu Menu Selections Options ... View or print a list of 11-8 ▼ G Green in the memory. 3. Menu and Features Select & Set Select & Set to accept to register the ring pattern with the machine. 3. Copy 1. B - 8 Color Adjust 1. Red ▼ R Adjusts the amount of Red ▼ R...
Users Manual - English
Page 129
The machine has a mechanical (Initialize) problem. If the machine will be turned off longer than 60 hours, you can save the faxes in the memory. Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE ... machine's power switch and then turn it again. (The machine can be off for several minutes and then try it on page C-32.) C - 4 Unable to Print Unable to Init. If the error message continues leave the machine for up to your PC. See Transferring faxes to 60 hours without losing faxes...
The machine has a mechanical (Initialize) problem. If the machine will be turned off longer than 60 hours, you can save the faxes in the memory. Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE ... machine's power switch and then turn it again. (The machine can be off for several minutes and then try it on page C-32.) C - 4 Unable to Print Unable to Init. If the error message continues leave the machine for up to your PC. See Transferring faxes to 60 hours without losing faxes...
Users Manual - English
Page 136
...problem is caused by lifting the handset of sentences are empty or nearly empty, and then ask the other person to send the fax again. DIFFICULTY Printing or Receiving Faxes Condensed print and horizontal streaks or the top and bottom of the external phone and dialing the number. Received color fax prints... 11 Visit us at http://solutions.brother.com. Poor print quality Horizontal streaks; If there is turned on page 8-4.) Check for a dial tone. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. See Improving the print quality on page 7-6.) Check all ...
...problem is caused by lifting the handset of sentences are empty or nearly empty, and then ask the other person to send the fax again. DIFFICULTY Printing or Receiving Faxes Condensed print and horizontal streaks or the top and bottom of the external phone and dialing the number. Received color fax prints... 11 Visit us at http://solutions.brother.com. Poor print quality Horizontal streaks; If there is turned on page 8-4.) Check for a dial tone. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. See Improving the print quality on page 7-6.) Check all ...
Users Manual - English
Page 137
.... It may be out of memory. For Example: Your Brother machine handles the Caller ID subscriber service. Menu Setting Difficulties The machine beeps when you made shows the same problem, your machine is in memory (see Printing a fax from the memory on page 6-6) or cancel a... Delayed Fax or Polling Job (see vertical streaks on your machine, it to sounds. To gain extra memory, you subscribe to Normal or Basic. (See Compatibility on a single phone line with custom features. Try avoiding this problem. Brother...
.... It may be out of memory. For Example: Your Brother machine handles the Caller ID subscriber service. Menu Setting Difficulties The machine beeps when you made shows the same problem, your machine is in memory (see Printing a fax from the memory on page 6-6) or cancel a... Delayed Fax or Polling Job (see vertical streaks on your machine, it to sounds. To gain extra memory, you subscribe to Normal or Basic. (See Compatibility on a single phone line with custom features. Try avoiding this problem. Brother...
Users Manual - English
Page 139
...no paper, load a new stack of the 'Brother MFC-9420CN'. If there is usually done in the Page ...provided with your software. You can I load envelopes? Chapter C DIFFICULTY SUGGESTIONS Software Difficulties Cannot install software or print. Run the Repair MFL-Pro Suite program on page D-4. This program will repair and reinstall the software. ... drivers, which also communicate through another peripheral device (such as , drivers for laser machines. (For information on paper you still have a problem, see Loading paper and envelopes on page 2-1.) How can use plain paper,...
...no paper, load a new stack of the 'Brother MFC-9420CN'. If there is usually done in the Page ...provided with your software. You can I load envelopes? Chapter C DIFFICULTY SUGGESTIONS Software Difficulties Cannot install software or print. Run the Repair MFL-Pro Suite program on page D-4. This program will repair and reinstall the software. ... drivers, which also communicate through another peripheral device (such as , drivers for laser machines. (For information on paper you still have a problem, see Loading paper and envelopes on page 2-1.) How can use plain paper,...
Users Manual - English
Page 140
...-ROM.) Network Difficulties I cannot print over the Network See Printing Problems in the Software User's Guide on the CD-ROM -OR- 1. Click the 'Exceptions' tab and 'Add port' button. 3. Firewall setting on and is online and in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull...-down list of print media you ...
...-ROM.) Network Difficulties I cannot print over the Network See Printing Problems in the Software User's Guide on the CD-ROM -OR- 1. Click the 'Exceptions' tab and 'Add port' button. 3. Firewall setting on and is online and in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull...-down list of print media you ...
Users Manual - English
Page 141
...one of its life. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Clean the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the transfer roller is closed properly. ■ Check that the toner cartridges are having problems with the machine. If the problem does not appear on the test print.... 0123456789. abcdefghijklmnopqrstuvwxyz. If the problem appears on the printout, then match it out as the problem may not lie with print quality, please do a test print first (Menu/Set, 4, 2,...
...one of its life. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Clean the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the transfer roller is closed properly. ■ Check that the toner cartridges are having problems with the machine. If the problem does not appear on the test print.... 0123456789. abcdefghijklmnopqrstuvwxyz. If the problem appears on the printout, then match it out as the problem may not lie with print quality, please do a test print first (Menu/Set, 4, 2,...
Users Manual - English
Page 142
... belt cartridge. (See Replacing the OPC belt cartridge (OP-4CL) on page C-29.) White spots or hollow print ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-33...
... belt cartridge. (See Replacing the OPC belt cartridge (OP-4CL) on page C-29.) White spots or hollow print ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-33...
Users Manual - English
Page 143
abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Colors the machine can print and colors you expected All one color Shade on page C-37.) Uneven density appears periodically across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Color mis-registration ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. The machine may not be able to reproduce the colors on your printouts is installed properly. ■ Replace the OPC...
abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Colors the machine can print and colors you expected All one color Shade on page C-37.) Uneven density appears periodically across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Color mis-registration ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. The machine may not be able to reproduce the colors on your printouts is installed properly. ■ Replace the OPC...
Users Manual - English
Page 144
... unit. (See Replacing the fusing unit on page C-35.) C Poor fixing when printed on thick paper Set the machine to a recommended type of poor print quality Missing image at edge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ... are installed properly. ■ Check that the OPC belt cartridge is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the ...
... unit. (See Replacing the fusing unit on page C-35.) C Poor fixing when printed on thick paper Set the machine to a recommended type of poor print quality Missing image at edge Wrinkle ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ... are installed properly. ■ Check that the OPC belt cartridge is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the ...
Users Manual - English
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...3 Press Stop/Exit. We recommend cleaning the following parts of the machine every 20,000 printed pages or every 12 months: ■ Paper guides of the paper tray ■ Registration ... ■ Transfer roller unit ■ Transfer roller guide ■ Exit roller ■ Laser unit ■ Laser glass C - 20 Compatibility If you are having difficulty sending or receiving a fax due to...bps ■ When you adjust the Equalization for compatibility to Basic, the ECM feature is a recurring problem on the phone line, we recommend that you change the Compatibility to reduce the modem speed for ...
...3 Press Stop/Exit. We recommend cleaning the following parts of the machine every 20,000 printed pages or every 12 months: ■ Paper guides of the paper tray ■ Registration ... ■ Transfer roller unit ■ Transfer roller guide ■ Exit roller ■ Laser unit ■ Laser glass C - 20 Compatibility If you are having difficulty sending or receiving a fax due to...bps ■ When you adjust the Equalization for compatibility to Basic, the ECM feature is a recurring problem on the phone line, we recommend that you change the Compatibility to reduce the modem speed for ...
Users Manual - English
Page 154
...Yellow, K = Black) When the toner becomes empty, this message will vary depending on the LCD and the machine stops printing, you continue to use only Genuine Brother Brand replacement toner cartridges. WARNING Do not put the toner cartridge into a fire. We also strongly recommend that is left unpacked..., detailed graphics). X shows the toner color that you need to replace the toner cartridge. Our warranty coverage does not apply to any problem that you clean the machine when you install it in unsatisfactory print quality. Troubleshooting and routine maintenance Toner empty...
...Yellow, K = Black) When the toner becomes empty, this message will vary depending on the LCD and the machine stops printing, you continue to use only Genuine Brother Brand replacement toner cartridges. WARNING Do not put the toner cartridge into a fire. We also strongly recommend that is left unpacked..., detailed graphics). X shows the toner color that you need to replace the toner cartridge. Our warranty coverage does not apply to any problem that you clean the machine when you install it in unsatisfactory print quality. Troubleshooting and routine maintenance Toner empty...
Software Users Manual - English
Page 13
... Menu/Set, 4, 3. 2 Press 1 to exit without making a change. 3 Press Stop/Exit. 1 - 5 Printing Printing the Print Configuration List You can return the machine's printer settings to the default settings. Test Print If you are having problems with print quality, you can do a test print. 1 Press Menu/Set, 4, 2, 3. 2 Press Color Start or Black Start. 3 Press Stop/Exit. Note If the...
... Menu/Set, 4, 3. 2 Press 1 to exit without making a change. 3 Press Stop/Exit. 1 - 5 Printing Printing the Print Configuration List You can return the machine's printer settings to the default settings. Test Print If you are having problems with print quality, you can do a test print. 1 Press Menu/Set, 4, 2, 3. 2 Press Color Start or Black Start. 3 Press Stop/Exit. Note If the...
Software Users Manual - English
Page 92
... to the default settings. Test Print If you are having problems with print quality, you can return the machine to the default settings. 7 - 4 Restoring default settings You can do a test print. 1 Press Menu/Set, 4, 2, 3. 2 Press Color Start or Black Start. 3 Press Stop/Exit. Printing and Faxing Printing the Print Configuration List You can print a list of current printer settings...
... to the default settings. Test Print If you are having problems with print quality, you can return the machine to the default settings. 7 - 4 Restoring default settings You can do a test print. 1 Press Menu/Set, 4, 2, 3. 2 Press Color Start or Black Start. 3 Press Stop/Exit. Printing and Faxing Printing the Print Configuration List You can print a list of current printer settings...
Network Users Manual - English
Page 8
... the Brother print server to factory default 10-1 Network print software installation problems 10-1 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows 10-1 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X...10-1 Printing problems...10-4 Print...
... the Brother print server to factory default 10-1 Network print software installation problems 10-1 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows 10-1 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X...10-1 Printing problems...10-4 Print...
Network Users Manual - English
Page 78
... capabilities of Mac OS® X. Check the following sections: ■ General problems ■ Network print software installation problems ■ Printing problems ■ Protocol-specific troubleshooting General problems CD-ROM is not found during setup of the network print software installation or from the printer driver of the Brother machine in the root directory of the CD-ROM. The...
... capabilities of Mac OS® X. Check the following sections: ■ General problems ■ Network print software installation problems ■ Printing problems ■ Protocol-specific troubleshooting General problems CD-ROM is not found during setup of the network print software installation or from the printer driver of the Brother machine in the root directory of the CD-ROM. The...
Network Users Manual - English
Page 81
... to Windows® 98/98SE/Me and Windows NT®4.0 Peer-to print. Otherwise, proceed to Step 4. For Macintosh® For Mac OS® 9.1 to 9.2 (1) From the Apple menu, open the Chooser. (2) Click the Brother Color (IP) icon, and make sure that no other nodes on the network... ipaddress Where ipaddress is the print server IP address (note that your print server name appears in some instances it is visible, then the connection is on your network. And make sure that in the right frame. Troubleshooting Printing problems Print job is not printed Make sure the status and ...
... to Windows® 98/98SE/Me and Windows NT®4.0 Peer-to print. Otherwise, proceed to Step 4. For Macintosh® For Mac OS® 9.1 to 9.2 (1) From the Apple menu, open the Chooser. (2) Click the Brother Color (IP) icon, and make sure that no other nodes on the network... ipaddress Where ipaddress is the print server IP address (note that your print server name appears in some instances it is visible, then the connection is on your network. And make sure that in the right frame. Troubleshooting Printing problems Print job is not printed Make sure the status and ...