Users Manual - English
Page 28
... Before you print envelopes, you must 'fan' the stack to avoid paper jams and misfeeds. ■ Before you print a lot of envelopes, test 2 one to make sure that the print results are ... paper and documents Envelopes Most envelopes will be thicker than two pieces of paper. Note Brother will have a lengthwise sealing flap. ■ The sealing flaps should not be suitable...problems because of the envelopes you put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds. ■ For proper printing, you do not print within 0.6 in a laser...
... Before you print envelopes, you must 'fan' the stack to avoid paper jams and misfeeds. ■ Before you print a lot of envelopes, test 2 one to make sure that the print results are ... paper and documents Envelopes Most envelopes will be thicker than two pieces of paper. Note Brother will have a lengthwise sealing flap. ■ The sealing flaps should not be suitable...problems because of the envelopes you put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds. ■ For proper printing, you do not print within 0.6 in a laser...
Users Manual - English
Page 30
...of labels and transparencies to avoid Do not use with a laser machine. Labels and transparencies exceeding this specification may not feed or print properly and may stick to the OPC belt or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Loading ...Label and transparency sheets should have an adhesive that they cover the entire length and width of the proper transparencies to your dealer or Brother Customer Service. 2 - 6 Transparencies and labels can be arranged so that is acrylic-based since such material is more stable at the...
...of labels and transparencies to avoid Do not use with a laser machine. Labels and transparencies exceeding this specification may not feed or print properly and may stick to the OPC belt or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Loading ...Label and transparency sheets should have an adhesive that they cover the entire length and width of the proper transparencies to your dealer or Brother Customer Service. 2 - 6 Transparencies and labels can be arranged so that is acrylic-based since such material is more stable at the...
Users Manual - English
Page 78
...8 white. 5 Press Stop/Exit. 8 - 1 The LCD will also print the fax at a time: Fax Forwarding-OR-Paging-OR- This is ...Print:On, the machine will ask you have a copy. Fax Forward Backup Print:On Press Menu/Set. 8 Remote Fax Options (Black & White only) Note ■ You can only use one... remote fax option at your machine stores the received fax in the memory. Remote Fax Opt 1.Fwd/Page/Store 2 Press ▲ or ▼ to select Backup Print:On or Backup Print... Fax Options on your machine can not receive a color fax unless the sending machine converts it to 60 hours if there ...
...8 white. 5 Press Stop/Exit. 8 - 1 The LCD will also print the fax at a time: Fax Forwarding-OR-Paging-OR- This is ...Print:On, the machine will ask you have a copy. Fax Forward Backup Print:On Press Menu/Set. 8 Remote Fax Options (Black & White only) Note ■ You can only use one... remote fax option at your machine stores the received fax in the memory. Remote Fax Opt 1.Fwd/Page/Store 2 Press ▲ or ▼ to select Backup Print:On or Backup Print... Fax Options on your machine can not receive a color fax unless the sending machine converts it to 60 hours if there ...
Users Manual - English
Page 118
... Submenu Menu Selections Options Descriptions Page 2. Copy 1. Brightness - Miscellaneous 1. Caller ID Display# Print Report View or print a list of ▼ B Blue in copies. ▼ B B B 11-8 Note The factory settings are shown in the memory. 3. Adjusts the contrast for transmission problems. 2. B - 8 Color Adjust 1. Blue ▼ B Adjusts the amount of the 7-8 last 30 Caller IDs stored...
... Submenu Menu Selections Options Descriptions Page 2. Copy 1. Brightness - Miscellaneous 1. Caller ID Display# Print Report View or print a list of ▼ B Blue in copies. ▼ B B B 11-8 Note The factory settings are shown in the memory. 3. Adjusts the contrast for transmission problems. 2. B - 8 Color Adjust 1. Blue ▼ B Adjusts the amount of the 7-8 last 30 Caller IDs stored...
Users Manual - English
Page 129
... again. (The machine can be off for up to Scan Waste Toner Full The waste toner pack is full. The machine has a mechanical (Initialize) problem. Unable to Print Unable to 60 hours without losing faxes stored in your PC on page C-5.) Replace the waste toner pack. (See Replacing the waste toner pack...
... again. (The machine can be off for up to Scan Waste Toner Full The waste toner pack is full. The machine has a mechanical (Initialize) problem. Unable to Print Unable to 60 hours without losing faxes stored in your PC on page C-5.) Replace the waste toner pack. (See Replacing the waste toner pack...
Users Manual - English
Page 136
... off . Check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Received faxes appear as split or blank pages. See Improving the print quality on page 7-6.) Check all line cord connections. If the received...Mode on a color fax can only be received if the sending machine could convert it answer. Check power cord connection. If the copy looks good, the problem is in black & white. Poor print quality Horizontal streaks; C C - 11 DIFFICULTY Printing or Receiving Faxes Condensed print and horizontal ...
... off . Check the chart below and follow the troubleshooting tips. The Brother Solutions Center offers the latest FAQs and troubleshooting tips. Received faxes appear as split or blank pages. See Improving the print quality on page 7-6.) Check all line cord connections. If the received...Mode on a color fax can only be received if the sending machine could convert it answer. Check power cord connection. If the copy looks good, the problem is in black & white. Poor print quality Horizontal streaks; C C - 11 DIFFICULTY Printing or Receiving Faxes Condensed print and horizontal ...
Users Manual - English
Page 137
...PC-FAX receive (see Turning off Remote Fax Options on page 8-4), print fax messages in memory (see Printing a fax from the memory on the line. If you answered on Fax mode. The scanner glass may create a problem sending or receiving faxes. If you have Call Waiting, Call Waiting/...your machine is in progress on the line as CNG Tone. It may see Canceling a fax in Fax mode. For Example: Your Brother machine handles the Caller ID subscriber service. If avoiding a slight interruption is recommended. This condition is related to the telephone system industry and...
...PC-FAX receive (see Turning off Remote Fax Options on page 8-4), print fax messages in memory (see Printing a fax from the memory on the line. If you answered on Fax mode. The scanner glass may create a problem sending or receiving faxes. If you have Call Waiting, Call Waiting/...your machine is in progress on the line as CNG Tone. It may see Canceling a fax in Fax mode. For Example: Your Brother machine handles the Caller ID subscriber service. If avoiding a slight interruption is recommended. This condition is related to the telephone system industry and...
Users Manual - English
Page 139
...Chapter C DIFFICULTY SUGGESTIONS Software Difficulties Cannot install software or print. Reduce the amount of paper into the standard paper ... (such as , drivers for laser machines. (For information on paper you still have a problem, see Loading paper and envelopes ...on page 2-1.) How can I load envelopes? Please refer to confirm that the paper size setting in the application and in their place. Add more memory. If the paper is set to LPT1' or 'LPT1 already in the Page Setup or Document Setup menu of the 'Brother MFC-9420CN...
...Chapter C DIFFICULTY SUGGESTIONS Software Difficulties Cannot install software or print. Reduce the amount of paper into the standard paper ... (such as , drivers for laser machines. (For information on paper you still have a problem, see Loading paper and envelopes ...on page 2-1.) How can I load envelopes? Please refer to confirm that the paper size setting in the application and in their place. Add more memory. If the paper is set to LPT1' or 'LPT1 already in the Page Setup or Document Setup menu of the 'Brother MFC-9420CN...
Users Manual - English
Page 140
...-ROM -OR- 1. If possible, try connecting the machine to off Toner Save mode in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you are too light. If you are using a different cable. 4. Make sure that the cabling and network... the printer driver. (See Advanced tab in the Software User's Guide on the CD-ROM.) Network Difficulties I cannot print over the Network See Printing Problems in this list. (See Printing reports on the CD-ROM.) Printouts are using a personal Firewall software, please refer to check if the settings are ...
...-ROM -OR- 1. If possible, try connecting the machine to off Toner Save mode in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of print media you are too light. If you are using a different cable. 4. Make sure that the cabling and network... the printer driver. (See Advanced tab in the Software User's Guide on the CD-ROM.) Network Difficulties I cannot print over the Network See Printing Problems in this list. (See Printing reports on the CD-ROM.) Printouts are using a personal Firewall software, please refer to check if the settings are ...
Users Manual - English
Page 141
...Clean the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the transfer roller is closed properly. ■ Shake the toner cartridges gently. ■ Clean the laser glass. (See Cleaning the laser glass on.... ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. If the problem does not appear on page 2-1.) ■ Change the paper to one of poor print quality White lines or bands or ribbing across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. ...
...Clean the laser glass. (See Cleaning the laser glass on page C-24.) Identify the missing color and replace that the transfer roller is closed properly. ■ Shake the toner cartridges gently. ■ Clean the laser glass. (See Cleaning the laser glass on.... ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. If the problem does not appear on page 2-1.) ■ Change the paper to one of poor print quality White lines or bands or ribbing across the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. ...
Users Manual - English
Page 142
...0123456789. abcdefghijklmnopqrstuvwxyz. ■ Change the paper to prevent paper jams on page C-22.) ■ If the problem continues, identify the color and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC.... 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
...0123456789. abcdefghijklmnopqrstuvwxyz. ■ Change the paper to prevent paper jams on page C-22.) ■ If the problem continues, identify the color and replace that toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC.... 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Troubleshooting and routine maintenance Examples of poor print quality Colored streaks or bands down the page ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Users Manual - English
Page 143
...33.) ■ Change to the recommended type of poor print quality Toner scatter or toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Colors the machine can print and colors you expected All one color Shade on the transparency ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ... ■ Check that the toner cartridges are different. Chapter C Examples of transparency, and then check that the problem is solved. ■ Check that the media type mode is installed properly. ■ Replace the OPC belt...
...33.) ■ Change to the recommended type of poor print quality Toner scatter or toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Colors the machine can print and colors you expected All one color Shade on the transparency ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ... ■ Check that the toner cartridges are different. Chapter C Examples of transparency, and then check that the problem is solved. ■ Check that the media type mode is installed properly. ■ Replace the OPC belt...
Users Manual - English
Page 144
...9632; Check that the toner cartridges are installed properly. ■ Check that the OPC belt cartridge is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing ...Replace the fusing unit. (See Replacing the fusing unit on page C-35.) C Poor fixing when printed on thick paper Set the machine to a recommended type of paper, and then check that the problem is solved. (See Recommended paper on page 2-1.) ■ Check that the back cover is closed...
...9632; Check that the toner cartridges are installed properly. ■ Check that the OPC belt cartridge is installed properly. ■ Identify the color causing the problem and replace the toner cartridge. (See Replacing a toner cartridge on page C-29.) ■ Replace the OPC belt cartridge. (See Replacing ...Replace the fusing unit. (See Replacing the fusing unit on page C-35.) C Poor fixing when printed on thick paper Set the machine to a recommended type of paper, and then check that the problem is solved. (See Recommended paper on page 2-1.) ■ Check that the back cover is closed...
Users Manual - English
Page 145
...Press Stop/Exit. Initial Setup 5.Dial Tone 2 Press ▲ or ▼ to select Basic or Normal or High. Unless interference is a recurring problem on the phone line, we recommend that you change the Compatibility to Basic, the ECM feature is not available. Miscellaneous 1.Compatibility 2 Press ▲ or...will shorten the dial tone detect pause. 1 Press Menu/Set, 0, 5. We recommend cleaning the following parts of the machine every 20,000 printed pages or every 12 months: ■ Paper guides of the paper tray ■ Registration roller ■ Paper pick-up roller ■ ...
...Press Stop/Exit. Initial Setup 5.Dial Tone 2 Press ▲ or ▼ to select Basic or Normal or High. Unless interference is a recurring problem on the phone line, we recommend that you change the Compatibility to Basic, the ECM feature is not available. Miscellaneous 1.Compatibility 2 Press ▲ or...will shorten the dial tone detect pause. 1 Press Menu/Set, 0, 5. We recommend cleaning the following parts of the machine every 20,000 printed pages or every 12 months: ■ Paper guides of the paper tray ■ Registration roller ■ Paper pick-up roller ■ ...
Users Manual - English
Page 154
...use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may also cause serious damage to replace the toner cartridge. Warranty coverage does not apply to any problem that you replace a toner cartridge. Note C We ...left unpacked for Cyan, Magenta and Yellow. X shows the toner color that you clean the machine when you continue to Toner Empty X. Toner Low X Actual page count will change to use of Genuine Brother Supplies. ■ Printing with your average type of a OPC belt cartridge. When the toner...
...use of potentially incompatible toner and/or cartridges in the Brother machine may cause damage to the machine and/or may also cause serious damage to replace the toner cartridge. Warranty coverage does not apply to any problem that you replace a toner cartridge. Note C We ...left unpacked for Cyan, Magenta and Yellow. X shows the toner color that you clean the machine when you continue to Toner Empty X. Toner Low X Actual page count will change to use of Genuine Brother Supplies. ■ Printing with your average type of a OPC belt cartridge. When the toner...
Software Users Manual - English
Page 13
.../Set, 4, 3. 2 Press 1 to restore the default settings. -OR- Test Print If you are having problems with print quality, you can print a list of current printer settings. 1 Press Menu/Set, 4, 2, 2. 2 Press Color Start or Black Start. Printing Printing the Print Configuration List You can do a test print. 1 Press Menu/Set, 4, 2, 3. 2 Press Color Start or Black Start. 3 Press Stop/Exit. Note If...
.../Set, 4, 3. 2 Press 1 to restore the default settings. -OR- Test Print If you are having problems with print quality, you can print a list of current printer settings. 1 Press Menu/Set, 4, 2, 2. 2 Press Color Start or Black Start. Printing Printing the Print Configuration List You can do a test print. 1 Press Menu/Set, 4, 2, 3. 2 Press Color Start or Black Start. 3 Press Stop/Exit. Note If...
Software Users Manual - English
Page 92
... List You can return the machine to the default settings. Note If the problem appears on the printout, see Improving the print quality in the User's Guide. Fonts and macros loaded to the machine's memory will be cleared. 1 Press Menu/Set, 4, 3. 2 Press... settings. 7 - 4 Restoring default settings You can print a list of current printer settings. 1 Press Menu/Set, 4, 2, 2. 2 Press Color Start or Black Start. Test Print If you are having problems with print quality, you can do a test print. 1 Press Menu/Set, 4, 2, 3. 2 Press Color Start or Black Start. 3 Press Stop/Exit. Press...
... List You can return the machine to the default settings. Note If the problem appears on the printout, see Improving the print quality in the User's Guide. Fonts and macros loaded to the machine's memory will be cleared. 1 Press Menu/Set, 4, 3. 2 Press... settings. 7 - 4 Restoring default settings You can print a list of current printer settings. 1 Press Menu/Set, 4, 2, 2. 2 Press Color Start or Black Start. Test Print If you are having problems with print quality, you can do a test print. 1 Press Menu/Set, 4, 2, 3. 2 Press Color Start or Black Start. 3 Press Stop/Exit. Press...
Network Users Manual - English
Page 8
... the Brother print server to factory default 10-1 Network print software installation problems 10-1 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows 10-1 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X...10-1 Printing problems...10-4 Print...
... the Brother print server to factory default 10-1 Network print software installation problems 10-1 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows 10-1 The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X...10-1 Printing problems...10-4 Print...
Network Users Manual - English
Page 78
... inserting the CD-ROM. Check the following sections: ■ General problems ■ Network print software installation problems ■ Printing problems ■ Protocol-specific troubleshooting General problems CD-ROM is not found using the Simple Network Configuration capabilities of Mac OS® X. Make sure you may encounter with a Brother print 10 server, it is divided into the following : 1 Make...
... inserting the CD-ROM. Check the following sections: ■ General problems ■ Network print software installation problems ■ Printing problems ■ Protocol-specific troubleshooting General problems CD-ROM is not found using the Simple Network Configuration capabilities of Mac OS® X. Make sure you may encounter with a Brother print 10 server, it is divided into the following : 1 Make...
Network Users Manual - English
Page 81
...the Chooser. (2) Click the Brother Color (IP) icon, and make sure that no other nodes on the network have this IP address. 3 Verify that the machine is powered on, is on your network. Otherwise, go to Step 4. Verify that your print server name appears in some instances... its IP address after setting the IP address). (2) If a successful response is correctly loaded into the print server. Troubleshooting Printing problems Print job is good. Check following: 10 1 Make sure that the print server is on page 10-6. See Printing the Network Configuration List on page 3-16 for the...
...the Chooser. (2) Click the Brother Color (IP) icon, and make sure that no other nodes on the network have this IP address. 3 Verify that the machine is powered on, is on your network. Otherwise, go to Step 4. Verify that your print server name appears in some instances... its IP address after setting the IP address). (2) If a successful response is correctly loaded into the print server. Troubleshooting Printing problems Print job is good. Check following: 10 1 Make sure that the print server is on page 10-6. See Printing the Network Configuration List on page 3-16 for the...