Users Manual - English
Page 6
... purchase date or the rated life of consumable, whichever comes first. The decision as Paper Feeding Kit, Fuser and Laser Units. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the original end... not covered by this Product was used in , but used with a rated life; 5 Problems arising from Brother and/or alteration/removal of non Brother®-brand parts and Consumable and Accessory Items); 4 Consumable and Accessory Items that this warranty and if you first reported the ...
... purchase date or the rated life of consumable, whichever comes first. The decision as Paper Feeding Kit, Fuser and Laser Units. Brother® One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only to the original end... not covered by this Product was used in , but used with a rated life; 5 Problems arising from Brother and/or alteration/removal of non Brother®-brand parts and Consumable and Accessory Items); 4 Consumable and Accessory Items that this warranty and if you first reported the ...
Users Manual - English
Page 7
... Product has expired or has not been sufficiently validated with Brother's Express Exchange Service Brother will send to you a replacement Machine shipped for you ship this Product. © 2009 Brother International Corporation v Brother will issue a hold against the credit card account number that... loss of any direct, indirect, incidental or consequential damages or specific relief. Brother® One-Year Limited Warranty and Replacement Service (USA Only) a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use of this Product. ...
... Product has expired or has not been sufficiently validated with Brother's Express Exchange Service Brother will send to you a replacement Machine shipped for you ship this Product. © 2009 Brother International Corporation v Brother will issue a hold against the credit card account number that... loss of any direct, indirect, incidental or consequential damages or specific relief. Brother® One-Year Limited Warranty and Replacement Service (USA Only) a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use of this Product. ...
Users Manual - English
Page 8
... from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Fax machine free of charge if defective in ...Brother for the proper packaging procedures. In order to the Laser MFC/Fax machine and will void the warranty. This limited Warranty does not include cleaning, consumables (including, without the ink cartridges or the protective parts will void your Inkjet MFC/Fax machine remove the ink cartridges and replace...
... from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this MFC/Fax machine free of charge if defective in ...Brother for the proper packaging procedures. In order to the Laser MFC/Fax machine and will void the warranty. This limited Warranty does not include cleaning, consumables (including, without the ink cartridges or the protective parts will void your Inkjet MFC/Fax machine remove the ink cartridges and replace...
Users Manual - English
Page 14
... 110 Standard telephone and FCC notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and License 117 Trademarks...118 B Options... outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic maintenance parts 165 xii
... 110 Standard telephone and FCC notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and License 117 Trademarks...118 B Options... outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing the drum unit 163 Replacing periodic maintenance parts 165 xii
Users Manual - English
Page 157
...on page 47 or page 92.) Print operation in process Do one of the following : Press Start to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in progress Do one of its life. Replace Parts Fuser Unit It is time to reset. Troubleshooting and routine ... the faxes from the memory. (See Out of memory message on page 92.) Print Unable XX The machine has a mechanical problem. Replace the drum unit. Replace Parts The drum unit is already a file on page 163.) The drum unit counter was not reset when a new drum was installed. ...
...on page 47 or page 92.) Print operation in process Do one of the following : Press Start to replace the fuser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in progress Do one of its life. Replace Parts Fuser Unit It is time to reset. Troubleshooting and routine ... the faxes from the memory. (See Out of memory message on page 92.) Print Unable XX The machine has a mechanical problem. Replace the drum unit. Replace Parts The drum unit is already a file on page 163.) The drum unit counter was not reset when a new drum was installed. ...
Users Manual - English
Page 158
... Stop/Exit. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is not possible. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is time to replace the PF Kit 2. 1-877-BROTHER (1-877-276-8437) (in...
... Stop/Exit. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is not possible. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is time to replace the PF Kit 2. 1-877-BROTHER (1-877-276-8437) (in...
Users Manual - English
Page 179
If the LCD shows Replace Parts Drum, the drum unit is near the end of its life and it is necessary to replace it is time to buy a new one. However, if there is a noticeable deterioration... have just used the machine, some internal parts of use for a while. b Slowly take out the drum unit and toner cartridge assembly. 163 Even if the LCD shows Replace Parts Drum, you open the front cover....or clothes, wipe or wash it may be significantly less than this you replace the drum unit. (See Cleaning the laser scanner window on page 154.) IMPORTANT While removing the drum unit, handle it...
If the LCD shows Replace Parts Drum, the drum unit is near the end of its life and it is necessary to replace it is time to buy a new one. However, if there is a noticeable deterioration... have just used the machine, some internal parts of use for a while. b Slowly take out the drum unit and toner cartridge assembly. 163 Even if the LCD shows Replace Parts Drum, you open the front cover....or clothes, wipe or wash it may be significantly less than this you replace the drum unit. (See Cleaning the laser scanner window on page 154.) IMPORTANT While removing the drum unit, handle it...
Users Manual - English
Page 181
... for PF Kit1, PF Kit2, Fuser and Laser. Checking the Page Counters C You can see the machine's Serial Number on the LCD please call Brother Customer Service: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for Tray 1. C a Press...
... for PF Kit1, PF Kit2, Fuser and Laser. Checking the Page Counters C You can see the machine's Serial Number on the LCD please call Brother Customer Service: (in USA) 1-877-BROTHER (1-877-276-8437) (in Canada) 1-877-BROTHER C LCD message Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Parts Description Replace paper feeding kit for Tray 1. C a Press...
Service Manual
Page 21
Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product. 2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential
Machine life: 200,000 pages MTBF (Meantime between failure): Up to 4000 hours MTTR (Meantime to repair): Average 0.5 hours Monthly volume: 30,000 pages Periodical replacement parts: Parts Approximate Life (pages) Fuser unit 100,000 Laser unit 100,000 PF kit China MP: 25,000 Tray 1/2: 100,000 India MP: 12,000 Tray 1/2: 80,000 Others MP: 50,000 Tray 1/2: 100,000 * As for periodical replacement parts, refer to maintain the product. 2.5 Service Information These are key service information to CHAPTER 4 in the Service Manual. 1-8 Confidential
Service Manual
Page 77
... feeding kit for equipment errors and communications errors. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any), the facsimile equipment incorporates the self-diagnostic functions which...
... feeding kit for equipment errors and communications errors. machine that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any), the facsimile equipment incorporates the self-diagnostic functions which...
Service Manual
Page 86
... Clean both electrodes. (Refer to Fig. 3-2, Fig. 3-3) Replace the HVPS PCB unit. Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one. ■ Error code 44 No Toner Open the Top Cover... a new toner cartridge. Step 1 Cause Replacement time of the paper feed kit MP User Check • Replace the paper feed kit MP with a new one. ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy Replace the paper feed kit MP. 3-14 Confidential...
... Clean both electrodes. (Refer to Fig. 3-2, Fig. 3-3) Replace the HVPS PCB unit. Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one. ■ Error code 44 No Toner Open the Top Cover... a new toner cartridge. Step 1 Cause Replacement time of the paper feed kit MP User Check • Replace the paper feed kit MP with a new one. ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy Replace the paper feed kit MP. 3-14 Confidential...
Service Manual
Page 87
... 53 Replace Parts PF Kit 2 Replacement time of the fuser unit User Check • Replace the fuser unit with a new one . ■ Error code 52 Replace Parts PF Kit 1 Replacement time of the laser unit Replace the laser unit. 3-15 Confidential Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit...
... 53 Replace Parts PF Kit 2 Replacement time of the fuser unit User Check • Replace the fuser unit with a new one . ■ Error code 52 Replace Parts PF Kit 1 Replacement time of the laser unit Replace the laser unit. 3-15 Confidential Step 1 Cause Remedy Replacement time of the fuser unit Replace the fuser unit. ■ Error code 55 Replace Parts Laser Unit Replacement time of the laser unit...
Service Manual
Page 155
CHAPTER 4 PERIODIC MAINTENANCE CONTENTS 1. PERIODIC MAINTENANCE PARTS 4-1 1.1 Periodical Replacement Parts 4-2 1.2 Procedures to Replace Periodical Replacement Parts 4-3 1.2.1 Fuser unit and laser unit 4-3 1.2.2 Paper feeding kit for tray 1, 2 4-30 1.2.3 Paper feeding kit for MP tray 4-36 Confidential
CHAPTER 4 PERIODIC MAINTENANCE CONTENTS 1. PERIODIC MAINTENANCE PARTS 4-1 1.1 Periodical Replacement Parts 4-2 1.2 Procedures to Replace Periodical Replacement Parts 4-3 1.2.1 Fuser unit and laser unit 4-3 1.2.2 Paper feeding kit for tray 1, 2 4-30 1.2.3 Paper feeding kit for MP tray 4-36 Confidential
Service Manual
Page 157
... PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life *1 Replacement (number of printed pages will make the printer to be replaced at an angle. 4-2 Confidential 1.1 Periodical Replacement Parts Periodical replacement parts are the parts to be replaced periodically to the service life. The periodical replacement parts listed below should be released from...
... PF tray *2 LCD Message (HL-5380DN) REPLACE FUSER REPLACE LASER REPLACE PF KIT1 REPLACE PF KIT2 Qty 1 1 1 1 REPLACE PF KIT MP 1 Approximate Life *1 Replacement (number of printed pages will make the printer to be replaced at an angle. 4-2 Confidential 1.1 Periodical Replacement Parts Periodical replacement parts are the parts to be replaced periodically to the service life. The periodical replacement parts listed below should be released from...
Service Manual
Page 158
Pin Back cover Pin Outer chute ASSY Back cover Fig. 4-1 4-3 Confidential 1.2 Procedures to Replace Periodical Replacement Parts 1.2.1 Fuser unit and laser unit Check that the following before entering the procedures. • Make sure that the AC cord is disconnected from the printer. • Make sure that the Drum/toner ASSY is removed. • Make sure that the DX feed ASSY or DX blank cover is removed. • Make sure that the Paper is removed from the Paper tray. (1) Open the Back cover. (2) Remove the Pins of the Outer chute from the Back cover.
Pin Back cover Pin Outer chute ASSY Back cover Fig. 4-1 4-3 Confidential 1.2 Procedures to Replace Periodical Replacement Parts 1.2.1 Fuser unit and laser unit Check that the following before entering the procedures. • Make sure that the AC cord is disconnected from the printer. • Make sure that the Drum/toner ASSY is removed. • Make sure that the DX feed ASSY or DX blank cover is removed. • Make sure that the Paper is removed from the Paper tray. (1) Open the Back cover. (2) Remove the Pins of the Outer chute from the Back cover.
Service Manual
Page 184
(30) Catch the Pins of the Outer chute onto the Back cover, and close the Back cover. 30b Pin Back cover Pin Outer chute ASSY 30a Back cover Fig. 4-44 Set the following parts after assembling. • Set the DX feed ASSY or DX blank cover. • Install the Drum/toner ASSY into the Printer. • Put the Paper into the Paper tray. • Reset the count of the Fuser unit and Laser unit after part replacement. (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter7.) 4-29 Confidential
(30) Catch the Pins of the Outer chute onto the Back cover, and close the Back cover. 30b Pin Back cover Pin Outer chute ASSY 30a Back cover Fig. 4-44 Set the following parts after assembling. • Set the DX feed ASSY or DX blank cover. • Install the Drum/toner ASSY into the Printer. • Put the Paper into the Paper tray. • Reset the count of the Fuser unit and Laser unit after part replacement. (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter7.) 4-29 Confidential
Service Manual
Page 381
... one. All of image. 6-10 Confidential The upper limit value is displayed according to the upper limit value of the developing roller rotation. Therefore, it is displayed. (2) Check ON in the end. Click the [OK] button in the check box at the right hand side. Turn the power supply of periodical replacement part...
... one. All of image. 6-10 Confidential The upper limit value is displayed according to the upper limit value of the developing roller rotation. Therefore, it is displayed. (2) Check ON in the end. Click the [OK] button in the check box at the right hand side. Turn the power supply of periodical replacement part...
Service Manual
Page 386
... codes. ENTRY INTO THE MAINTENANCE MODE 7-1 2. LIST OF MAINTENANCE-MODE FUNCTIONS 7-2 3. CONTENTS 1. OTHER SERVICE FUNCTIONS 7-36 5.1 Resetting the Periodical Replacement Parts Life 7-36 5.2 Develop Roller / Developing Bias Voltage Counter Reset Function 7-38 5.3 Drum condensation countermeasure mode 7-39 Confidential USER-ACCESS TO THE MAINTENANCE...Output of Transmission Log to the Telephone Line (Function code 87 7-34 4.23 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit (Function code 88 7-35 4.24 Maintenance Mode Finish (Function code 99 7-35 5.
... codes. ENTRY INTO THE MAINTENANCE MODE 7-1 2. LIST OF MAINTENANCE-MODE FUNCTIONS 7-2 3. CONTENTS 1. OTHER SERVICE FUNCTIONS 7-36 5.1 Resetting the Periodical Replacement Parts Life 7-36 5.2 Develop Roller / Developing Bias Voltage Counter Reset Function 7-38 5.3 Drum condensation countermeasure mode 7-39 Confidential USER-ACCESS TO THE MAINTENANCE...Output of Transmission Log to the Telephone Line (Function code 87 7-34 4.23 Counter Reset After Replacing the Fuser Unit, Laser Unit and Paper Feed Kit (Function code 88 7-35 4.24 Maintenance Mode Finish (Function code 99 7-35 5.
Service Manual
Page 423
... keys at the same time in the ready state. The "1. The page counter of the drum unit is reset, and the number of replacement times by one . The page counter of the fuser unit is reset, and the number of the fuser unit. The "Reset Menu" will appear on ...the LCD. ■ Resetting the Life Counter of the drum unit. The "1. 5. OTHER SERVICE FUNCTIONS 5.1 Resetting the Periodical Replacement Parts Life ■ Resetting the Life Counter of replacement times by one . Reset / 2. Then, the machine returns to reset the page counter of the drum unit and increase the number of...
... keys at the same time in the ready state. The "1. The page counter of the drum unit is reset, and the number of replacement times by one . The page counter of the fuser unit is reset, and the number of the fuser unit. The "Reset Menu" will appear on ...the LCD. ■ Resetting the Life Counter of the drum unit. The "1. 5. OTHER SERVICE FUNCTIONS 5.1 Resetting the Periodical Replacement Parts Life ■ Resetting the Life Counter of replacement times by one . Reset / 2. Then, the machine returns to reset the page counter of the drum unit and increase the number of...
Service Manual
Page 516
... to "2. DISTINGUISH ERROR CAUSE" in Chapter 4.) 5. Paper specification (Refer to "1.1 Periodical Replacement Parts" in Chapter 3.) 3. Diameter of rollers (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter 3.) 2. Machine specification (Refer to get the full instructions of Rollers" in Chapter 1.) App. 5-1 Confidential Reset parts life (Refer to "5.2 Diameter of the subjects listed by just clicking...
... to "2. DISTINGUISH ERROR CAUSE" in Chapter 4.) 5. Paper specification (Refer to "1.1 Periodical Replacement Parts" in Chapter 3.) 3. Diameter of rollers (Refer to "5.1 Resetting the Periodical Replacement Parts Life" in Chapter 3.) 2. Machine specification (Refer to get the full instructions of Rollers" in Chapter 1.) App. 5-1 Confidential Reset parts life (Refer to "5.2 Diameter of the subjects listed by just clicking...