Users Manual - English
Page 14
... notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and ...messages 139 Transferring your faxes or Fax Journal report 144 Document jams 145 Paper jams 147 Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing...
... notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and ...messages 139 Transferring your faxes or Fax Journal report 144 Document jams 145 Paper jams 147 Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing...
Users Manual - English
Page 25
...Replace the toner cartridge with a new one. Turn off the power switch. 2. Wait a few seconds, and then turn it back on page i.) The front cover or fuser cover is open Toner Life End Paper error Scan lock The machine is in Sleep mode. Put paper in the machine memory. Check the LCD message.... If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother ...
...Replace the toner cartridge with a new one. Turn off the power switch. 2. Wait a few seconds, and then turn it back on page i.) The front cover or fuser cover is open Toner Life End Paper error Scan lock The machine is in Sleep mode. Put paper in the machine memory. Check the LCD message.... If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Customer Service. (See Brother ...
Users Manual - English
Page 142
Right-click Brother MFC-XXXX Printer. The machine prints unexpectedly or it prints garbage. Contact your administrator to see if the LCD is showing an error message. (See Error and maintenance messages on page 139...Check the settings in and the power switch is turned on. Check that the toner cartridge and drum unit are using the parallel port connection, check that the port is ...work with your Secure Function Lock settings. Make sure that you are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on both the...
Right-click Brother MFC-XXXX Printer. The machine prints unexpectedly or it prints garbage. Contact your administrator to see if the LCD is showing an error message. (See Error and maintenance messages on page 139...Check the settings in and the power switch is turned on. Check that the toner cartridge and drum unit are using the parallel port connection, check that the port is ...work with your Secure Function Lock settings. Make sure that you are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on both the...
Users Manual - English
Page 155
...Pull out the drum unit, take out the toner properly. The other person or other fax machine's polling setup. Press Stop/Exit. If the problem continues, call . 139 During the cooling down mode. If you can be replaced. Poor telephone line quality caused a communication error....If this happens, your telephone line. The most errors and perform routine maintenance by something. Visit us at http://solutions.brother.com/. Error Message Access Error Cartridge Error Comm.Error Connection Fail Cooling Down Wait for several minutes. Reinsert the device and try to be ...
...Pull out the drum unit, take out the toner properly. The other person or other fax machine's polling setup. Press Stop/Exit. If the problem continues, call . 139 During the cooling down mode. If you can be replaced. Poor telephone line quality caused a communication error....If this happens, your telephone line. The most errors and perform routine maintenance by something. Visit us at http://solutions.brother.com/. Error Message Access Error Cartridge Error Comm.Error Connection Fail Cooling Down Wait for several minutes. Reinsert the device and try to be ...
Users Manual - English
Page 156
...jams on page 147.) of the machine. Replace the drum unit. (See Replacing the drum unit on again. Turn the ...Message Document Jam DR Mode in Use Drum Error Duplex Disabled Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP Tray Jam Tray 1 Jam Tray 2 No Paper No Response/Busy No Toner... No Tray Cause Action The document was not inserted or fed properly, or the document scanned from Manual to Distinctive Ring mode. The temperature of the machine. The paper is not properly loaded in the paper tray. You cannot change the Receive Mode from the ADF was too long. Do one...
...jams on page 147.) of the machine. Replace the drum unit. (See Replacing the drum unit on again. Turn the ...Message Document Jam DR Mode in Use Drum Error Duplex Disabled Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP Tray Jam Tray 1 Jam Tray 2 No Paper No Response/Busy No Toner... No Tray Cause Action The document was not inserted or fed properly, or the document scanned from Manual to Distinctive Ring mode. The temperature of the machine. The paper is not properly loaded in the paper tray. You cannot change the Receive Mode from the ADF was too long. Do one...
Users Manual - English
Page 158
... the scanner lock lever. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is time to replace the paper feeding kit for Tray 2. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is...
... the scanner lock lever. Error Message Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Replace Toner Scan Unable XX Scanner Locked Cause Action It is time to replace the paper feeding kit for Tray 2. Call Brother Customer Service to replace the laser unit. 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in Canada) It is...
Users Manual - English
Page 236
...169 contrast 28 Help List 81 M Machine information checking remaining life of Memory message .... 47, 92, 97, 141 P Packing and shipping the machine ........... drum unit and periodic maintenance parts ...166 replacing drum unit 163 toner cartridge 160 Manual dialing 63 receive 48, ...49 transmission 47 Memory adding SO-DIMM (option 120 installing 121 storage 169 Menu Table 169, 171 using 63 Out of drum unit and periodic maintenance parts 166 page counts 165 status LED 9 Macintosh See Software User's Guide on the CD-ROM. O One...
...169 contrast 28 Help List 81 M Machine information checking remaining life of Memory message .... 47, 92, 97, 141 P Packing and shipping the machine ........... drum unit and periodic maintenance parts ...166 replacing drum unit 163 toner cartridge 160 Manual dialing 63 receive 48, ...49 transmission 47 Memory adding SO-DIMM (option 120 installing 121 storage 169 Menu Table 169, 171 using 63 Out of drum unit and periodic maintenance parts 166 page counts 165 status LED 9 Macintosh See Software User's Guide on the CD-ROM. O One...
Users Manual - English
Page 238
...interference 138 multi-line (PBX 60 roll over lines 58 two-line telephone system 59 Temporary copy settings 85 Text, entering 192 Toner cartridge, replacing 160 Toner save 27 Transparency 10, 12, 14 Tray selection 92 Tray use, setting copy 23 fax 24 print 25 Troubleshooting 122 document ...jam 145 error messages on LCD 139 if you are having difficulty copy quality 126 incoming calls 125 network 128 paper handling 128 print ...
...interference 138 multi-line (PBX 60 roll over lines 58 two-line telephone system 59 Temporary copy settings 85 Text, entering 192 Toner cartridge, replacing 160 Toner save 27 Transparency 10, 12, 14 Tray selection 92 Tray use, setting copy 23 fax 24 print 25 Troubleshooting 122 document ...jam 145 error messages on LCD 139 if you are having difficulty copy quality 126 incoming calls 125 network 128 paper handling 128 print ...
Quick Setup Guide - English
Page 45
... the tray is installed, the machine expands total input capacity up to 250 sheets of paper. Replacement consumables When the time comes to replace consumable items, an error message will be indicated on the LCD. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 Options and Consumables Options Lower Tray Unit ... module. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. You can hold up to 550 sheets. For more details about the consumables for your machine, visit http://www...
... the tray is installed, the machine expands total input capacity up to 250 sheets of paper. Replacement consumables When the time comes to replace consumable items, an error message will be indicated on the LCD. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 Options and Consumables Options Lower Tray Unit ... module. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. You can hold up to 550 sheets. For more details about the consumables for your machine, visit http://www...
Service Manual
Page 59
...,496 2-21 Confidential In the case of low-duty printing, if the number of printed pages are reached the cartridge life, "Replace Toner" message appears on the LCD before printing. Table: The toner cartridge lives in case of printing more pages continually once time than usual, the more printing pages per job and the...
...,496 2-21 Confidential In the case of low-duty printing, if the number of printed pages are reached the cartridge life, "Replace Toner" message appears on the LCD before printing. Table: The toner cartridge lives in case of printing more pages continually once time than usual, the more printing pages per job and the...
Service Manual
Page 77
... the drum unit again. 3-34 The drum unit is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any),... messages for Tray 2. Replace the PF Kit 1. 3-15 It is not in - error. 3-62 You tried to replace the paper feeding kit for Tray 1. machine that is the end of Replace the drum unit. Pull out the drum unit, take out the toner cartridge that is time to replace the laser unit...
... the drum unit again. 3-34 The drum unit is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem (if any),... messages for Tray 2. Replace the PF Kit 1. 3-15 It is not in - error. 3-62 You tried to replace the paper feeding kit for Tray 1. machine that is the end of Replace the drum unit. Pull out the drum unit, take out the toner cartridge that is time to replace the laser unit...
Service Manual
Page 78
... but do not use it for a while The temperature of the drum unit or toner cartridge is not blocked by something. Jam Duplex The paper is too hot. Remove ...the jammed paper from the inside of the machine. 3-25 3-6 Confidential Error Message Type of Error Action Refer to send or receive again. Make sure that you will...paper from the duplex tray. 3-16 Jam Rear The paper is not closed completely. Do one of the following: Turn the power switch off, wait a few seconds, and then ... has reached Replace the drum unit. Perform processing with the power on again.
... but do not use it for a while The temperature of the drum unit or toner cartridge is not blocked by something. Jam Duplex The paper is too hot. Remove ...the jammed paper from the inside of the machine. 3-25 3-6 Confidential Error Message Type of Error Action Refer to send or receive again. Make sure that you will...paper from the duplex tray. 3-16 Jam Rear The paper is not closed completely. Do one of the following: Turn the power switch off, wait a few seconds, and then ... has reached Replace the drum unit. Perform processing with the power on again.
Service Manual
Page 80
Error Message Type of paper in the tray is not Load the correct size of Error Action Refer to the USB direct interface. code. - Press Stop/Exit. 3-... is used Replace the toner cartridge with the error mechanical problem. Order a new toner cartridge now. 3-17 Too Many Files There are too many files Reduce the number of paper for Press Stop/Exit. possible. 3-17 Scan Unable XX The machine has a Perform processing with a up and printing is not new one . size of...
Error Message Type of paper in the tray is not Load the correct size of Error Action Refer to the USB direct interface. code. - Press Stop/Exit. 3-... is used Replace the toner cartridge with the error mechanical problem. Order a new toner cartridge now. 3-17 Too Many Files There are too many files Reduce the number of paper for Press Stop/Exit. possible. 3-17 Scan Unable XX The machine has a Perform processing with a up and printing is not new one . size of...
Service Manual
Page 81
..., and indicates the corresponding error message on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of... of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end Refer to: 3-17 3-...
..., and indicates the corresponding error message on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of... of the fuser 54 unit 55 Replacement time of the laser unit 56 Back cover opened 57 Paper jam (Duplex tray) 58 Fuser unit failure Refer Error to: codes Problem 3-12 59 Fuser unit failure (Detect fuser failure at start-up) 3-12 63 Replace toner or Toner life end Refer to: 3-17 3-...
Service Manual
Page 120
... the anti-curl lever? Replace the main PCB Yes ASSY. Replace the drum unit with a new one. after replacing the current toner cartridge with a new one . - Replace the PS PCB unit. Toner sensor failure Is the "Toner life End" message indicated on the LCD after replacing the fuser Yes unit? Replace the toner sensor. Replace the toner cartridge with a new one ? Replace the HVPS PCB Yes ASSY...
... the anti-curl lever? Replace the main PCB Yes ASSY. Replace the drum unit with a new one. after replacing the current toner cartridge with a new one . - Replace the PS PCB unit. Toner sensor failure Is the "Toner life End" message indicated on the LCD after replacing the fuser Yes unit? Replace the toner sensor. Replace the toner cartridge with a new one ? Replace the HVPS PCB Yes ASSY...
Service Manual
Page 126
... problem solved after replacing the laser unit? Replace the main PCB Yes ASSY. 3-54 Confidential Step 1 2 3 Cause Check Main PCB failure Is the problem solved after replacing the main PCB ASSY? Toner empty sensor failure Is the "Toner Life End" message indicated on the ...intervals? If the same problem occurs, replace the toner cartridge. Clean the scanner windows of the toner unit with a new one . Replace the laser unit. Yes Replace the toner sensor PCB ASSY. Replace the toner cartridge with a soft cloth. (Refer to Fig. 3-6.) - Toner may have glue from label stock on ...
... problem solved after replacing the laser unit? Replace the main PCB Yes ASSY. 3-54 Confidential Step 1 2 3 Cause Check Main PCB failure Is the problem solved after replacing the main PCB ASSY? Toner empty sensor failure Is the "Toner Life End" message indicated on the ...intervals? If the same problem occurs, replace the toner cartridge. Clean the scanner windows of the toner unit with a new one . Replace the laser unit. Yes Replace the toner sensor PCB ASSY. Replace the toner cartridge with a soft cloth. (Refer to Fig. 3-6.) - Toner may have glue from label stock on ...
Service Manual
Page 381
... developing roller rotation. ■ Setting the toner cartridge type The "Toner Life End" message is necessary to set more than two types of the toner cartridge. • It selecting more than two types, the NG message is different between the starter toner cartridge, standard one and high-capacity one. All of periodical replacement part, error history, communication history and...
... developing roller rotation. ■ Setting the toner cartridge type The "Toner Life End" message is necessary to set more than two types of the toner cartridge. • It selecting more than two types, the NG message is different between the starter toner cartridge, standard one and high-capacity one. All of periodical replacement part, error history, communication history and...