Users Manual - English
Page 14
... notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and ...messages 139 Transferring your faxes or Fax Journal report 144 Document jams 145 Paper jams 147 Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing...
... notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and ...messages 139 Transferring your faxes or Fax Journal report 144 Document jams 145 Paper jams 147 Routine maintenance 153 Cleaning the outside of the machine 153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a toner cartridge 160 Replacing...
Users Manual - English
Page 142
...your Secure Function Lock settings. Vertical black line appears in your application to make a copy. Right-click Brother MFC-XXXX Printer. Make sure that you are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on both the machine and your computer. ...(See the Quick Setup Guide.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message....
...your Secure Function Lock settings. Vertical black line appears in your application to make a copy. Right-click Brother MFC-XXXX Printer. Make sure that you are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on both the machine and your computer. ...(See the Quick Setup Guide.) Check that the correct printer driver has been installed and chosen. Check to see if the LCD is showing an error message....
Users Manual - English
Page 155
...report on but do not use it back into cooling down mode, you can be replaced. person's fax machine stopped the call the telephone company and ask them to print with...while the LCD shows Cooling Down, and Wait for several minutes. Visit us at http://solutions.brother.com/. Poor telephone line quality caused a communication error. If the problem continues, call . ...job and go into the drum unit again. Reinsert the device and try to check your machine identifies the error or required routine maintenance and shows the appropriate message. The temperature of the ...
...report on but do not use it back into cooling down mode, you can be replaced. person's fax machine stopped the call the telephone company and ask them to print with...while the LCD shows Cooling Down, and Wait for several minutes. Visit us at http://solutions.brother.com/. Poor telephone line quality caused a communication error. If the problem continues, call . ...job and go into the drum unit again. Reinsert the device and try to check your machine identifies the error or required routine maintenance and shows the appropriate message. The temperature of the ...
Users Manual - English
Page 156
...of fuser unit does not rise at a specified temperature within specified time. Replace the drum unit. (See Replacing the drum unit on page 156.) The drum unit has reached the end of its life. Turn the power switch off...is too hot. The paper tray is set to Distinctive Ring mode. Error Message Document Jam DR Mode in Use Drum Error Duplex Disabled Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP Tray ...not completely closed. The toner cartridge or the drum unit and toner cartridge assembly is jammed in the paper (See Paper jams on page 20. Do one of the machine. Verify the number and try ...
...of fuser unit does not rise at a specified temperature within specified time. Replace the drum unit. (See Replacing the drum unit on page 156.) The drum unit has reached the end of its life. Turn the power switch off...is too hot. The paper tray is set to Distinctive Ring mode. Error Message Document Jam DR Mode in Use Drum Error Duplex Disabled Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP Tray ...not completely closed. The toner cartridge or the drum unit and toner cartridge assembly is jammed in the paper (See Paper jams on page 20. Do one of the machine. Verify the number and try ...
Users Manual - English
Page 157
...BROTHER (in progress Do one of the following : Press Start to send or copy the scanned pages. Replace Parts Fuser Unit It is the end of its life. Rename the File There is already a file on the USB Flash memory drive or the file you are trying to save . Replace Parts The drum...of the USB Flash memory drive is full. Drum (See Replacing the drum unit on . Troubleshooting and routine maintenance Error Message Cause Action Out of Memory The machine's memory is on page 163.) The drum unit counter was not reset when a new drum was installed. 1 Open the front cover,...
...BROTHER (in progress Do one of the following : Press Start to send or copy the scanned pages. Replace Parts Fuser Unit It is the end of its life. Rename the File There is already a file on the USB Flash memory drive or the file you are trying to save . Replace Parts The drum...of the USB Flash memory drive is full. Drum (See Replacing the drum unit on . Troubleshooting and routine maintenance Error Message Cause Action Out of Memory The machine's memory is on page 163.) The drum unit counter was not reset when a new drum was installed. 1 Open the front cover,...
Users Manual - English
Page 235
... 146 Duplex key (2-sided 38, 89, 90 E EAP-FAST 211 Enlarge/Reduce key 85 Envelopes 12, 14, 17, 18 Equalization 138 Error messages on 72 Fax, stand-alone receiving 48 at end of conversation 53 easy receive 51 fax forwarding 77 fax receive stamp 53 from extension telephone... 60, 61 into memory (fax storage 72 paging 72 polling receive 78 reducing to load 20, 21 jam 145 Drum unit checking (remaining life 166 cleaning 156, 157 replacing 163 Dual access 45 Duplex (2-sided) copying 89, 90 printing from scanner glass 39 manual 47 overseas 46 polled ...
... 146 Duplex key (2-sided 38, 89, 90 E EAP-FAST 211 Enlarge/Reduce key 85 Envelopes 12, 14, 17, 18 Equalization 138 Error messages on 72 Fax, stand-alone receiving 48 at end of conversation 53 easy receive 51 fax forwarding 77 fax receive stamp 53 from extension telephone... 60, 61 into memory (fax storage 72 paging 72 polling receive 78 reducing to load 20, 21 jam 145 Drum unit checking (remaining life 166 cleaning 156, 157 replacing 163 Dual access 45 Duplex (2-sided) copying 89, 90 printing from scanner glass 39 manual 47 overseas 46 polled ...
Users Manual - English
Page 236
scanning See Software User's Guide on the CD-ROM. O One touch changing 68 setting up 65 using menu keys 169 Mode, ...User's Guide on the CD-ROM. Maintenance, routine 153 checking the remaining life of drum unit and periodic maintenance parts ...166 replacing drum unit 163 toner cartridge 160 Manual dialing 63 receive 48, 49 transmission 47 Memory ...15, 19 LCD (liquid crystal display 6, 169 contrast 28 Help List 81 M Machine information checking remaining life of Memory message .... 47, 92, 97, 141 P Packing and shipping the machine ........ 167 Page layout (N in 1 (page layout ...
scanning See Software User's Guide on the CD-ROM. O One touch changing 68 setting up 65 using menu keys 169 Mode, ...User's Guide on the CD-ROM. Maintenance, routine 153 checking the remaining life of drum unit and periodic maintenance parts ...166 replacing drum unit 163 toner cartridge 160 Manual dialing 63 receive 48, 49 transmission 47 Memory ...15, 19 LCD (liquid crystal display 6, 169 contrast 28 Help List 81 M Machine information checking remaining life of Memory message .... 47, 92, 97, 141 P Packing and shipping the machine ........ 167 Page layout (N in 1 (page layout ...
Quick Setup Guide - English
Page 45
... the User's Guide or visit http://solutions.brother.com/. Replacement consumables When the time comes to 550 sheets. For more details about the consumables for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 When the tray is... SO-DIMM Memory Second lower paper tray unit can expand the memory by installing a (144-pin SO-DIMM) memory module. You can hold up to replace consumable items, an error message will be indicated on the LCD.
... the User's Guide or visit http://solutions.brother.com/. Replacement consumables When the time comes to 550 sheets. For more details about the consumables for your machine, visit http://www.brother.com/original/ or contact your local Brother re-seller. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 When the tray is... SO-DIMM Memory Second lower paper tray unit can expand the memory by installing a (144-pin SO-DIMM) memory module. You can hold up to replace consumable items, an error message will be indicated on the LCD.
Service Manual
Page 77
... and communications errors. Polled Waiting mode. 3-5 Confidential Pull out the drum unit, take out the toner cartridge that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem...
... and communications errors. Polled Waiting mode. 3-5 Confidential Pull out the drum unit, take out the toner cartridge that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1 Replace Parts PF Kit 2 Comm.Error Connection Fail Type of a problem...
Service Manual
Page 78
...Cover is Open The front cover is too hot. You cannot change the - The drum unit has reached Replace the drum unit. Remove the duplex tray and install it on again. Perform processing with the power...of the machine. 3-25 3-6 Confidential Error Message Type of Error Action Refer to Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is not closed completely... - person's fax machine stopped the call. 3-69 Document Jam The document was too long. Do one of the following: Turn the power switch off, wait a few seconds, and then turn it again...
...Cover is Open The front cover is too hot. You cannot change the - The drum unit has reached Replace the drum unit. Remove the duplex tray and install it on again. Perform processing with the power...of the machine. 3-25 3-6 Confidential Error Message Type of Error Action Refer to Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is not closed completely... - person's fax machine stopped the call. 3-69 Document Jam The document was too long. Do one of the following: Turn the power switch off, wait a few seconds, and then turn it again...
Service Manual
Page 81
...and indicates the corresponding error message on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM ...14 6F high temperature of the center or side thermistors 3-19 3-14 70 Fuser motor error 3-20 3-15 71 Laser unit polygon mirror failure 3-20 3-15 72 Laser beam emission failure 3-20 Sensor of the inside 3-15 75 temperature for detection detected higher than constant temperature 3-20 ...
...and indicates the corresponding error message on the LCD, which in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM ...14 6F high temperature of the center or side thermistors 3-19 3-14 70 Fuser motor error 3-20 3-15 71 Laser unit polygon mirror failure 3-20 3-15 72 Laser beam emission failure 3-20 Sensor of the inside 3-15 75 temperature for detection detected higher than constant temperature 3-20 ...
Service Manual
Page 84
... • Install one . ■ Error code 1F Too Many Trays Two or more optional trays are recoverable by following the message indicated on again. Internal temperature sensor failure Step Cause Remedy Harness connection failure of 1 internal temperature sensor Check the harness connection of the drum unit. User Check • Replace the drum unit with a new one optional tray.
... • Install one . ■ Error code 1F Too Many Trays Two or more optional trays are recoverable by following the message indicated on again. Internal temperature sensor failure Step Cause Remedy Harness connection failure of 1 internal temperature sensor Check the harness connection of the drum unit. User Check • Replace the drum unit with a new one optional tray.
Service Manual
Page 120
... Is the problem solved after replacing the fuser Yes unit? Replace the drum unit with a new one? Fuser unit failure Is the problem solved Replace the fuser unit. Replace the toner sensor. No HVPS PCB failure Is the problem solved after replacing the current toner cartridge with a new one . Step 1 2 3...48 Confidential ■ Poor fixing - Replace the PS PCB unit. the fuser unit the anti-curl lever? Toner sensor failure Is the "Toner life End" message indicated on the LCD after replacing the HVPS PCB ASSY? Replace the HVPS PCB Yes ASSY. Low-voltage...
... Is the problem solved after replacing the fuser Yes unit? Replace the drum unit with a new one? Fuser unit failure Is the problem solved Replace the fuser unit. Replace the toner sensor. No HVPS PCB failure Is the problem solved after replacing the current toner cartridge with a new one . Step 1 2 3...48 Confidential ■ Poor fixing - Replace the PS PCB unit. the fuser unit the anti-curl lever? Toner sensor failure Is the "Toner life End" message indicated on the LCD after replacing the HVPS PCB ASSY? Replace the HVPS PCB Yes ASSY. Low-voltage...
Service Manual
Page 126
...problem solved after replacing the laser unit? Result Remedy This problem will disappear by printing Yes approximate 10 pages. Replace the drum unit. The drum unit may be empty. Replace the toner cartridge with a new one . Scratch and Dirt on the exposure drum surface. ■ Faint print - Replace the toner ...both electrodes. Check that the machine is not solved after replacing the HVPS PCB ASSY? Laser unit failure Is the problem solved after replacing the main PCB ASSY? Toner empty sensor failure Is the "Toner Life End" message indicated on a level surface. - Step 1 2 3 ...
...problem solved after replacing the laser unit? Result Remedy This problem will disappear by printing Yes approximate 10 pages. Replace the drum unit. The drum unit may be empty. Replace the toner cartridge with a new one . Scratch and Dirt on the exposure drum surface. ■ Faint print - Replace the toner ...both electrodes. Check that the machine is not solved after replacing the HVPS PCB ASSY? Laser unit failure Is the problem solved after replacing the main PCB ASSY? Toner empty sensor failure Is the "Toner Life End" message indicated on a level surface. - Step 1 2 3 ...