Users Manual - English
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..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
..., which are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Description Toner Cartridge Drum Unit Telephone Line Cord IEEE-1284 Bi-directional Cable Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets) Power Protector for A/C Power...
Users Manual - English
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...but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and... Accessory Items will ask you to the Authorized Service Center together with a rated life; What is eligible for loss or damage to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts iv MFC...
...but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. • Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and... Accessory Items will ask you to the Authorized Service Center together with a rated life; What is eligible for loss or damage to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts iv MFC...
Users Manual - English
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... models) during shipping. Damage to your print head resulting from packing without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications...that are non-Brother products. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) In order to obtain warranty service, the MFC/Facsimile machine ...
... models) during shipping. Damage to your print head resulting from packing without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications...that are non-Brother products. Internet support: support@brother.ca or browse Brother's Web Site: www.brother.com Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 vi LIMITED WARRANTY (CANADA) In order to obtain warranty service, the MFC/Facsimile machine ...
Users Manual - English
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...Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your Macintosh® application 20-6 For Mac OS 8.6-9.2 users 20-6 For Mac OS X users 20-6 21 Important information 21-1 Standard telephone and FCC Notices These notices are having difficulty with your MFC...MFC 22-22 Routine maintenance 22-25 Cleaning the scanner 22-25 Cleaning the printer 22-26 Cleaning the drum unit 22-27 Replacing the toner cartridge 22-28 xxiv about the interface cable 21-4 Industry Canada Compliance Statement (Canada only 21-4 International... MFC-8820D and MFC-8820DN...
...Brother Network PC-FAX software........... 20-5 Quick Tips 20-5 Sending a Network PC-FAX from your Macintosh® application 20-6 For Mac OS 8.6-9.2 users 20-6 For Mac OS X users 20-6 21 Important information 21-1 Standard telephone and FCC Notices These notices are having difficulty with your MFC...MFC 22-22 Routine maintenance 22-25 Cleaning the scanner 22-25 Cleaning the printer 22-26 Cleaning the drum unit 22-27 Replacing the toner cartridge 22-28 xxiv about the interface cable 21-4 Industry Canada Compliance Statement (Canada only 21-4 International... MFC-8820D and MFC-8820DN...
Users Manual - English
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How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 Installing the optional memory board 23-2 Network (LAN) board 23-4 Before ...
How to replace the toner cartridge 22-29 Replacing the drum unit 22-34 Checking the drum life 22-37 Page Counter 22-37 23 Optional accessories 23-1 Memory board 23-1 Installing the optional memory board 23-2 Network (LAN) board 23-4 Before ...
Users Manual - English
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... Open to place the original on the scanner glass. 9 Power Switch Switch it to install a toner cartridge or drum unit. 11 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION MFC part names and operations ■ Front view 5 Automatic Document Feeder (ADF) 4 Control Panel 3 Face-down Output... paper with Extension 2 Front Cover Release Button 6 ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No.
... Open to place the original on the scanner glass. 9 Power Switch Switch it to install a toner cartridge or drum unit. 11 Paper Tray (Tray #1) Load paper here. 1 - 3 INTRODUCTION MFC part names and operations ■ Front view 5 Automatic Document Feeder (ADF) 4 Control Panel 3 Face-down Output... paper with Extension 2 Front Cover Release Button 6 ADF Document Support Extension 7 ADF Document Output Support Flap 8 Document Cover 1 (MFC-8420) Manual Feed Tray (MFC-8820D and MFC-8820DN) Multi-purpose Tray (MP Tray) 9 Power Switch 10 Front Cover 11 Paper Tray (Tray #1) No.
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You can check the percentage of total pages the MFC has printed so far. Total Copy Print List/Fax Let you check number of drum life that remains available. ON-SCREEN PROGRAMMING 3 - 9 Options Descriptions Page - Display # Print Report View or print a list of original. - + Adjusts the contrast - + for your type ...
You can check the percentage of total pages the MFC has printed so far. Total Copy Print List/Fax Let you check number of drum life that remains available. ON-SCREEN PROGRAMMING 3 - 9 Options Descriptions Page - Display # Print Report View or print a list of original. - + Adjusts the contrast - + for your type ...
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...must call the Brother fax back system (USA only). Check Original The originals were not inserted or fed properly, or original scanned from within that country. Check Paper The MFC is not Check Paper #1 properly loaded in the paper tray or MP tray. -OR- ACTION Use the drum unit until you ... and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default setting. (See Setting the Mode Timer on page 22-4. then replace the drum unit with any sophisticated office product, errors may occur. Open the front cover, and then press Clear/Back. 2. If this error, the paper...
...must call the Brother fax back system (USA only). Check Original The originals were not inserted or fed properly, or original scanned from within that country. Check Paper The MFC is not Check Paper #1 properly loaded in the paper tray or MP tray. -OR- ACTION Use the drum unit until you ... and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default setting. (See Setting the Mode Timer on page 22-4. then replace the drum unit with any sophisticated office product, errors may occur. Open the front cover, and then press Clear/Back. 2. If this error, the paper...
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...Wait For A While The temperature of the drum unit or toner cartridge is not correctly set for the paper size. Close the front cover for it to cool. DX Lever Error The paper adjustment lever for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on page 2-10.) Face Up Open... The face-up output tray. Polled Waiting mode. You must wait 20 minutes for the drum unit. Fuser Open The fuser cover is open . In USA: 1-800-284-4329 In Canada: 1-877-BROTHER 22 - 2 TROUBLESHOOTING AND ROUTINE ...
...Wait For A While The temperature of the drum unit or toner cartridge is not correctly set for the paper size. Close the front cover for it to cool. DX Lever Error The paper adjustment lever for fax, copy and print operations (For MFC-8820D and MFC-8820DN) on page 2-10.) Face Up Open... The face-up output tray. Polled Waiting mode. You must wait 20 minutes for the drum unit. Fuser Open The fuser cover is open . In USA: 1-800-284-4329 In Canada: 1-877-BROTHER 22 - 2 TROUBLESHOOTING AND ROUTINE ...
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. Pull the jammed paper up and out of the MFC. Instead, pull the edge of the jammed paper from the paper tray. If you cannot remove the drum unit assembly easily at this time, do not use extra force.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 7 1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. Pull the jammed paper up and out of the MFC. Instead, pull the edge of the jammed paper from the paper tray. If you cannot remove the drum unit assembly easily at this time, do not use extra force.
Users Manual - English
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8 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE
8 Push the lock lever down and take the toner cartridge out of the drum unit assembly. Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 22 - 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Users Manual - English
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...cord connections. Sometimes you may see if the problem is with missing lines. Horizontal streaks; If possible, call Brother Customer Service at 1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada). If there is divided and printed on two pages or if you get an additional blank page,... called. If you are missing. Vertical black lines when receiving. Clean your MFC to check the line. Try receiving from another fax machine. Usually this is still problem, call your primary corona wire (See Cleaning the drum unit on page 6-6.) Check for printing may be dirty, or the sending...
...cord connections. Sometimes you may see if the problem is with missing lines. Horizontal streaks; If possible, call Brother Customer Service at 1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada). If there is divided and printed on two pages or if you get an additional blank page,... called. If you are missing. Vertical black lines when receiving. Clean your MFC to check the line. Try receiving from another fax machine. Usually this is still problem, call your primary corona wire (See Cleaning the drum unit on page 6-6.) Check for printing may be dirty, or the sending...
Users Manual - English
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... (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when the MFC is dirty. Clean them both. (See Cleaning the scanner on page 22-25 and Cleaning the drum unit on a single line. Copy Quality Difficulties Vertical streaks appear in Fax mode. Make sure ...create a problem sending or receiving fax data. This condition is related to the MFC. Handling Incoming Calls MFC 'Hears' Voice as a calling fax machine and respond with custom features. For Example: Your Brother MFC handles the Caller ID subscriber services. DIFFICULTY Vertical black lines when sending. Sending a...
... (Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only when the MFC is dirty. Clean them both. (See Cleaning the scanner on page 22-25 and Cleaning the drum unit on a single line. Copy Quality Difficulties Vertical streaks appear in Fax mode. Make sure ...create a problem sending or receiving fax data. This condition is related to the MFC. Handling Incoming Calls MFC 'Hears' Voice as a calling fax machine and respond with custom features. For Example: Your Brother MFC handles the Caller ID subscriber services. DIFFICULTY Vertical black lines when sending. Sending a...
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... occurs. SUGGESTIONS Check the following: • The MFC is plugged in the File menu and select the Brother TWAIN driver. Please make sure it is set up to allow for this. Most laser printers have text missing. Usually these are installed properly. (See Replacing the drum unit on page 22-34.) • The...
... occurs. SUGGESTIONS Check the following: • The MFC is plugged in the File menu and select the Brother TWAIN driver. Please make sure it is set up to allow for this. Most laser printers have text missing. Usually these are installed properly. (See Replacing the drum unit on page 22-34.) • The...
Users Manual - English
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... on page 22-28.) Use a new drum unit. (See Replacing the drum unit on page 22-34.) Make sure you use paper that meets our specifications. If your MFC is too light, Toner Save mode may clear... the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Rough-surfaced...humidity can cause hollow print. (See Choosing a location on page ix.) You may be on page 2-1.) The drum unit may cause this print fault. (See Choosing a location on page ix.) If the whole page is not ...
... on page 22-28.) Use a new drum unit. (See Replacing the drum unit on page 22-34.) Make sure you use paper that meets our specifications. If your MFC is too light, Toner Save mode may clear... the problem by cleaning the primary corona wire inside the drum unit by sliding the blue tab. Rough-surfaced...humidity can cause hollow print. (See Choosing a location on page ix.) You may be on page 2-1.) The drum unit may cause this print fault. (See Choosing a location on page ix.) If the whole page is not ...
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... in .) intervals Recommendation If the problem is not solved after printing a few pages, the drum unit may be damaged. Examples of the OPC drum. Clean the drum unit as follows: 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 94 mm (3.7 in.) 94 mm... (3.7 in.) Black Spots at 94 mm (3.7 in.) intervals 2 Turn the drum unit gear by hand while looking at the surface of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots on black text and ...
... in .) intervals Recommendation If the problem is not solved after printing a few pages, the drum unit may be damaged. Examples of the OPC drum. Clean the drum unit as follows: 1 Position the print sample in front of the drum unit, and find the exact position of the poor print. 94 mm (3.7 in.) 94 mm... (3.7 in.) Black Spots at 94 mm (3.7 in.) intervals 2 Turn the drum unit gear by hand while looking at the surface of poor print quality 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots on black text and ...
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...may be damaged. Call Customer Service. ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page a0AAabBbc1CBdDe2cEfCgdF3hGDi4ejHk Page skewed Curl or wave Recommendation The drum unit may be damaged. Make sure that you use the printer very often, the paper may clear the problem by itself. The problem... to curl. Try printing using the manual feed tray (or the multi-purpose tray). (See How to the OPC drum surface. Install a new drum unit. (See Replacing the drum unit on page 2-1.) If you use paper that you are not too tight or too loose against the paper stack....
...may be damaged. Call Customer Service. ABCDEFGH abcdefghijk ABCD abcde 01234 White lines down the page a0AAabBbc1CBdDe2cEfCgdF3hGDi4ejHk Page skewed Curl or wave Recommendation The drum unit may be damaged. Make sure that you use the printer very often, the paper may clear the problem by itself. The problem... to curl. Try printing using the manual feed tray (or the multi-purpose tray). (See How to the OPC drum surface. Install a new drum unit. (See Replacing the drum unit on page 2-1.) If you use paper that you are not too tight or too loose against the paper stack....
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The drum unit is a consumable item and it is loaded properly. Examples of poor print quality B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases Recommendation Make sure that paper is necessary to load paper on page 2-5.) Turn over the stack of paper in the tray or try rotating the paper 180° in the input tray. Check the paper type and quality. (See About paper on page 2-1.) Try printing using the straight-through output path. (See How to replace it periodically. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 21
The drum unit is a consumable item and it is loaded properly. Examples of poor print quality B DEFGH abc efghijk A CD bcde 1 34 Wrinkles or creases Recommendation Make sure that paper is necessary to load paper on page 2-5.) Turn over the stack of paper in the tray or try rotating the paper 180° in the input tray. Check the paper type and quality. (See About paper on page 2-1.) Try printing using the straight-through output path. (See How to replace it periodically. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 21
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6 Remove the drum unit and toner cartridge assembly. Fold down the face-down output tray flap. Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Leave the toner cartridge installed in the original carton with the original packing material.
6 Remove the drum unit and toner cartridge assembly. Fold down the face-down output tray flap. Remove the telephone line cord. 9 Wrap the MFC in the plastic bag and place it in the drum unit. 7 Place the drum unit and toner cartridge assembly into the plastic bag and seal the bag. 8 Close the front cover. TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 23 Leave the toner cartridge installed in the original carton with the original packing material.
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10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC. Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE
10 Pack the drum unit and toner cartridge assembly, telephone line cord, AC cord and printed materials in the original carton as part of the Exchange Service, pack only the MFC. Keep all separate parts to Brother as shown below: If you are returning the MFC to use with your 'Exchange' machine. 11 Close the carton and tape it shut. 22 - 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE